1. Marks Firewood, Coal and Propane

0

,

Cancel

Open app

Search

Marks Firewood, Coal and Propane

1.8 (5 reviews)
Closed 9:00 am - 6:00 pm

Marks Firewood, Coal and Propane Photos

You might also consider

Recommended Reviews - Marks Firewood, Coal and Propane

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Marks Firewood, Coal and Propane

Verify this business for free

People searched for Propane 937 times last month within 15 miles of this business.

Verify this business

Petro Home Services

Petro Home Services

1.4
(331 reviews)

I signed a contract, locking in an amazing promotional rate in the summer of 2020 for my first home…read moreever. Petro was professional, quick and courteous for all of our interactions for many months, although I feel they talked me out of needing any service check ups when I felt my system needed it. And, I was never charged a penny less than the maximum, which didn't seem right. Before my year's contract was up, I talked to Petro about renwal, and I was quoted a rate I felt was not competitive or reflective of actual prices, and was told the service contract rate was increasing significantly. THEN they topped off my tank, just two days before my contract was up. At that point I asked them to put a hold on everything and to charge me the remaining balance on my account, settle up completely and not renew my contract. I was told no problem, the contract wouldn't be renewed. Instead, my auto pay was doubled. I only found out a MONTH later when my checking account was charged. Then a bill came for the new service contract I never agreed to on top of that. They told me this would be fixed, no problem. ANOTHER month later, I was debited the monthly charge again. This time they told me it was MY fault for not turning off Auto pay on my account, which I had already felt was closed/stopped twice in two months. At this point I asked to close the entire account, I want all my money back, I never agreed to renew in the first place. For days their customer retention team called me, repeatedly, with new offers and discounts, after I had already asked to close the account. Sadly, they STILL didn't offer a competitive price, and kept telling me their direct competition was out to cheat me, which is obviously a lie. I demanded my refund again, still confused why it hadn't already been processed. 3 weeks and the refund has STILL not arrived. I was just told it would be ANOTHER 2-3 weeks because they just "approved" it. Why do I have to wait months to get the money refunded that shouldn't have been charged in the first place? I don't think I would ever do business with these guys again.

My mother has been a customer of Petro Oil for over 25 years, and unfortunately, our recent…read moreexperience was one of the worst customer service interactions I've had. When I called to schedule an oil delivery, the representative who answered the phone came across as dismissive and rude. After collecting my personal information, I was told Petro would not deliver oil to my home unless I signed a service contract. As a longtime customer simply trying to order heating oil, that was extremely disappointing. It felt like unnecessary pressure to commit to a contract instead of being able to purchase fuel when needed. I also found their pricing to be significantly higher than other local companies I contacted. If you have elderly family members, I would encourage them to carefully review any agreements before signing and to compare their options with other fuel providers. Looking through the reviews, it seems I'm not the only customer who has had a frustrating experience. I sincerely hope Petro takes customer feedback seriously and works to improve its service. In contrast, I called Domino Fuel afterward, and they answered immediately, treated me professionally, and confirmed my oil delivery in less than five minutes. The difference in customer service was night and day. There are plenty of heating oil companies that value their customers and make doing business simple. Based on my experience, I would recommend shopping around before choosing Petro.

Marks Firewood, Coal and Propane - propane - Updated July 2026

Loading...
Loading...
Loading...