Chappell Creek Village was my home for 3 years while I completed my residency training. I loved…read morecoming home every day to my apartment. I had a cozy but spacious one bedroom apartment with attached garage. My patio looked out at a serene green space and the creek that resides in the middle of the complex. The front desk and maintenance staff are absolutely lovely. I only left this apartment because I relocated for further training. Wish I could've moved the complex with me :(

This apartment complex is by far one of the best complexes in the Temple/Belton area. The staff…read moremake sure it's very well kept. I praise the office workers fir how professional they are and their kindness, I also praise the maintenance man for how prompt and timely he is with issues at any hour of the day. Definitely loved my stay at Chappell Creek Village Apartments - -Ethan Haynes-

"I moved to Ariza in June, and my past four months living here have been exceptional…read more Rosy at the leasing office is always available to help with any request or issue, and most importantly, she always goes above and beyond to find a solution. Ariza is a wonderful place to live -- it offers convenient parking, great facilities, and an amazing team that truly cares about its residents."

Ariza is a gated community in Temple with on site security at night. I moved here 2yrs ago and just…read morerenewed my lease.The office staff is professional, polite, easy to communicate with, and ready to address any concerns or questions at a moments notice. The gentlemen who oversee the property, the needs inside your home, and the pool area are equally professional and quick to respond. The residents have become friends and my dog loves the dog park here! I would highly recommend stopping by to see this beautiful community.

A/C was going in and out. Maintenance came and solved the problem fast. Great service!!read more

The move in went well but I was quite disappointed in the lack of storage space. This apartment…read moreis nowhere close to the model we looked at, and we were not told it was ADA certified until we came to sign the lease. We love the complex and the great care Samantha provided, but I have so many things that I have no place to store.

Military Members: Avoid Hilltop Apartment Homes in Temple, TX…read moreIf you're in the military and considering off-post housing near Fort Hood, I strongly advise against moving to Hilltop Apartment Homes in Temple. Based on firsthand experiences, this property should be placed on Fort Hood's restricted (blacklist) housing list. I will personally be filing a formal complaint with the Fort Hood Housing Services Office (HSO) due to the ongoing mismanagement and disregard for tenants--especially those serving in the military. If you want to verify whether a property is blacklisted by Fort Hood, contact the Fort Hood HSO at: * (254) 287-4212 * (254) 287-3704 * DSN: 312-737-4899 Issues Reported Over the Past 3.5 Years: * Neglected Maintenance: From April to August 2024, one military resident's apartment had no air conditioning. Despite multiple maintenance requests, the leasing office offered only excuses and no resolution. When the resident requested early lease termination, they were denied and received no rent reduction, even during the extreme Texas summer heat. * Lack of Accountability: After contacting a Texas State Representative, the tenant was told that renters have very limited protections against apartment complexes like this. This is unacceptable--especially for service members. * Unhygienic Conditions: Dog waste is prevalent throughout the complex. Many residents do not clean up after their pets, and the management does little to maintain the property grounds. * Safety Concerns: There was a recent drive-by shooting at the complex. Additionally, there's a persistent smell of marijuana throughout the property, even around mailboxes, creating an unwelcoming and unprofessional environment. * Unstable Utilities: During a recent visit to help my son--a soldier--move out, the apartment lost electricity and air conditioning for three days due to a circuit breaker issue. This occurred in the middle of summer and remains unresolved as of our departure. * Disrespectful and Retaliatory Staff Behavior: After I reported the power outage to the front office and inquired whether the complex was on Fort Hood's blacklist, I was hit with a $100 fine for being "rude." My comments were direct but respectful, and I made it clear that I intended to report their practices. * Misleading Online Presence: The apartment's official website only displays 4- and 5-star reviews. However, Google reviews tell the real story, with mostly 1- and 2-star ratings. It appears the management selectively removes negative feedback from their own platforms, which is deceptive. As a 23-year Army veteran, I've seen my share of substandard housing--but this complex ranks among the worst. I will be submitting a formal complaint to the Fort Hood HSO. To all service members and their families: do your research and protect yourselves. You deserve safe, respectful, and functional housing. Hilltop Apartment Homes is not it.

This place is poorly managed, has staff that couldn't care less about you, will actually spy on you…read moreand your neighbors, and does a terrible job maintaining their apartments and amenities. You do NOT want to live here! There is trash everywhere, wild animals in the walls, peoples dogs poop everywhere and dont clean it up, the pool is closed half the time and the residents seem to be the only ones who clean it, the facilities such as the pool and its restroom are absolutely disgustingly filthy, they never repair anything even after reported multiple times and waiting a year, the apartments air conditioning stops working if you try to keep the temp below 75, depending on the time of day you may or may not have access to hot water long enough to shower, bathroom fixtures in the apartments are covered in rust and calcium to the point of breaking from corrosion....the list goes on and on. You'd have to be pretty desperate to live here and had I known all this before moving in I wouldn't have. There are places that are better for similar or lower rent. This place is about as bad as an apartment complex can get without being shutdown by city officials.

The amount of times that residents have been without water is unacceptable. Not enough effort is…read moremade to restore services when construction or weather causes disruption.

Been a loyal resident for 2 years. I kept my apartment very clean. Had a couple of bleach spots…read moreprior to moving. They charged my $1000. Carpet should be replaced by health and safety guidelines. Especially during this pandemic. Meal worms infestation. Loud noice all night. Like a college dorm.

Absolutely love these apartments. No complaints! Besides maybe one day it would be nice to have all…read morehardwood floors than carpet:( But what makes my time here so much more pleasant is Tami! She is amazing! Best property manager ever

I feel safe living here, and so far like the mix of people who're living here. Lots of families and…read moreyoung professionals. Definitely a welcome housing option for Belton!

I have lived at the Bluffs for years. First with my sister when we lived in the three bedroom…read moreapartment and now with my own family living in a 2 bed room. I can tell you a few things about these apartments. First, they're over priced for the space you're getting access to, especially the kitchen which even in the 3 bedroom apartments are ridiculously small and can't have more than one person in them at a time. Very little counter space to prepare meals on which really irritates me every time I have to cook a meal in it. I am currently paying over $700 a month for an apartment with about 700 sqft in it. The 'master' bedroom can barely fit a king sized mattress. Additionally, the layout of the two bed room apartment we live in is very strange. The living room is skinny rectangle with barely enough room to set a couch across from a TV with a fireplace shoved into the corner of the room. Why are there so many fireplaces in TX? It only gets down to 30 degrees in this state in the winter! That space could have been used for something else like a pantry in the kitchen which the 2 bedrooms lack or God forbid more counter space to use to prepare meals on.. There are other issues as well. Such as leasing rules not being enforced on a regular basis without a complaint and the pool being too small and a mess most of the time (leaves, seed pods, dirt...I even found a used condom in the pool once). I stopped going to the pool with my family because it is too small for the amount of people trying to use it. Lastly, the pet policy is ridiculous. Not only do you pay $500 for the first pet, you pay an additional $250 for additional animals. This is expensive and I used to live in Maryland/D.C. which has the highest cost of living in the country. There are some good things. The maintenance staff is responsive to problems, even at night when they're normally off work and the office staff is polite and help you out. The management itself needs work and the pricing of the apartments need to be looked at and adjusted more for this area.

by far worst place I have ever stayed !! Barely ever any hot water, my ceiling has been peeling off…read moreof my living room for the entirety of my lease and nobody has done anything about it. It is normal to see a mouse running around the place. Not to mention when I first moved in, I was told that there were no bugs/roaches and the pest control they had coming out was strictly preventive. I saw roaches on my first day moving in These people just want your money they don't care about much else.

I don't normally leave negative reviews, but I feel future residents should know about my…read moreexperience. I reported a roof leak on the building that caused damage to my apartment. It took over a month for repairs to begin, and even after the roof was fixed, my ceiling remained damaged growing mold. Communication was inconsistent, and I had to repeatedly follow up. When I asked about transferring to another unit because of the ongoing issue, I was told there would be a $1,000 transfer fee. I'm simply sharing my experience so others can make an informed decision. Before anyone from management responds asking me to call the office, I've already done that multiple times. Each time I was told someone would call me back or that management was in a meeting, but I never received the promised follow-up. I also reached out before posting this review because I wanted to resolve the issue directly. Unfortunately, that didn't happen, which is why I'm sharing my experience publicly

Good location. Smells like urine on the ground floor, brush and garbage near stairwells, don't seem…read moreto care much about you once you move in. Walls are paper thin. You can hear toilets flushing, even neighbors' morning alarms going off. Outdoor areas need landscape for the prices they charge.