I've been going to Rece for my brazilians for over a year and let me tell you, she gets DOWNN, she…read moredon't play. I always leave loving my results and she always makes sure i'm comfortable. It's always a vibe when I get a wax.

It seems as though this state is losing Black estheticians so I decided to look for someone who…read moreworks for themselves, and came across Ariel. Her shop is located in the Phenix salon suites (go right past the front desk and immediately take a left, she's at the end of the hall on the left). Her space is well maintained and she is nice but the five stars are for the extremely (and I mean *meticulous*) thorough Brazilian wax she gave me. I am not a stranger to waxing as I have done it for at least a decade, but she made sure no hair was left behind, using hard wax and then strips to ensure my happiness. I was thoroughly impressed. I prefer sugaring but I didn't have any of the skin rawness that sometimes happens with rushed jobs. She is on par with other waxers in the area like Tommy's. I highly recommend her.

I had a not so pleasant experience at the European Wax centre and I have found that there were many…read moreother places in North Haven itself which were open on Sunday. It was easy to get an appointment at this place online through google. I don't come to this area of Universal Drive that often so was not very familiar with the place and google map led me to the other side of the road and it took 4-5 minutes for me to figure out where exactly the location was. Upon entering the main entrance, there was a receptionist who helped me find the salon as there are a few salons/stores inside the building. I think they all charge a bit higher than other local salons. The place itself was super clean and I was in and out in no time. The salon is more like a small room with just one person working and she can accommodate only one customer at a time. When it comes to the service and the overall waxing experience, I found it pretty average, and would say I have got better services for much cheaper price.

Wonderful facial and mani with a gift card I got years ago! Vanessa is terrific and the spa room is…read moreso relaxing. I joked that she could set up a mom's nap room :) She explains everything she's doing as she goes and my skin felt so amazing when I left that I scheduled my second one. Look forward to going bac

I occasionally get my back wax before I go on a vacation. Vanessa is very nice and also very…read moreprofessional. I have had other places wax my back in passed. There's definitely a skill to it less painful at this Salon than most. Would recommend Vanessa for all your waxing needs.

I used to go to the North Haven location a couple years back when I was auditioning waxers. The…read morewaxer I found (Catherine/Katie) was fine, but the front desk was rude and very unprofessional, so I stopped going there. I needed a Brazilian and my regular waxer was on leave. Given my horrible experiences with other area chains, I decided to pray and go to this location after seeing Jenteel P's review. This location is the best one, honestly. Front desk is nice and communicates like normal people, it's clean and smells nice, you don't wait forever for people to get ready. I can honestly say that Tyasia is the truth, you could fall asleep and wake up 7 minutes (!) later completely done (it is really that gentle) and it lasts. If you have coarse hair it you will not be disappointed, she knows what she is doing and is very thorough. I am grateful for Jenteel's review, and hope you will patronize the Hamden location, they know what good customer service is.

Very disappointed with my results today. I went in for my first ever wax, and chose a Brazilian and…read morelower legs. My waxer was phenomenal, made me feel so comfortable and kept me laughing the entire time! She truly is great, which is why I won't include her name. However, right when leaving I already noticed my legs felt stubbly, and now that I'm home I've noticed just how stubble covered they are, with strips of hair still present. My Brazilian feels more smooth overall, but there are multiple strips of hair left as well. Very disappointed as I definitely will have to shave again before this weekend.

They took half my nail with the rotaciona L brush in order to remove previous manicure…read more I have very strong Nails that started braking and splitting in a month. Finally my nail bed started to lift and thicken and I realized I also got fungus on my fingernails. That's when I stopped going there. It has been a few years now.

Awesome salon, very clean with amazing staff and all equipment has been upgraded! Relaxing…read moreexperience with soothing music.

Very clean, staff is nice, Marissa is great always is upbeat, quick and makes you feel comfortableread more

The manager Renee is never on site and is a liar. I had an horrible experience and she left me a…read morevoicemail and email stating that she would add credits on my account for the inconvenience, yet 2 visits later there has been no credit and she is never here or responds when contacted. Staff claims to always be trying to call her or the district manager and never any response. It's really a shame as the other staff members are really not bad. But this location lacks leadership and supervision. Edit to add: I personally spoke to the district manager, Choice, who made it right. I appreciate it. Hopefully she provides Renee and front staff with needed training.

I have been going to Indulge for years. Everyone there is so nice and talented. would not go…read moreanywhere else

I received the most incredible facial by Melissa! she is so knowledgeable, and gives a luxurious…read moreand relaxing experience. The spa is beautiful and inviting, parking is easy. The price of both service and products offered are extremely reasonable! I already booked my next appointment! 10/10.