Excellent and VERY well priced work on a wedding gown. I paid around $2.5k for my gown (from another store) and $450 for the bust, hem, side seam taken in, and bustle. Everything fit perfectly. The only flaw is when I picked it up, she told me how to steam it. Would have thought that was included, no? read more

Where do I even start. I'm sick to my stomach. I should have known the first day I left & cried on my way home calling my MIL; as soon as I walked in I was greeted with "oh it's only you.." as if I was susp. To have other people with me. Bold and almost cold. I didn't like the way I was pinned up; as it didn't look like the dress I bought! I purchased this dress for the deep illusion and low back, it was nothing like how the bridal salon presented the dress on me , I dropped off my dress the first couple days in june;for them to hold my dress almost three months with no inbetween appointmen as I just picked it up this past week,was my first & last fitting, $550 that day I dropped it off in total. Again called my MIL crying had her come back with me the following day, ( when I first dropped it off,) now I've picked up my dress and I'm just so disappointed I let this women cut up my dress. Tooo away more than half of my illusion and create a new neckline, I have to tape this dress to my chest and back otherwise when I bend over I have a huge gap! I'm sick to my stomach as I'm 2,000$ in and this is what I have to show.. somthing I don't even want to wear. Anymore be aware! I wish I could post the before and after pix! what a fucking waste of money & time read more

Marleta has done several alterations for me over the years. She's very friendly and the prices are quite reasonable. Most recently I had a dress hemmed and it was just under $20.00. Definitely worth it to be able to have clothes fit the way I want. Highly recommended! read more

Marleta Alteration & Design - Sewing & Alterations Near Me - Strongsville, Ohio

Horrible customer service. I recently went in to see if a dress could be altered for my daughter. Owner was rude and kept interrupting me saying I needed to bring my daughter in. I was not expecting her to alter it then and there, but I wanted to see if the dress could even be let out. I then asked her if she could possibly make another dress (since website offers that option), and she said she does not have time and walked away. I rarely write reviews. I cannot believe an owner would be so abrupt and nasty. Needless to say, I took my business elsewhere and much more satisfied. read more

I rarely write reviews but I feel like customers should beware. Customer Service can is horrible. Visited to inquire about getting a dress altered,that was previously altered a year prior. I needed an additional alteration on the garment. The representative was very nonchalant, and not welcoming. She gave me a one-word response about what she could do, and walked away. I was desperate so I asked if the alteration could just be done here and she said it's going to be one week and then walked away again. In the end I was told to take it back to where I initially had the dress altered. I will not be coming back and will not be recommending this place to anyone. read more

Quality is unbelievable. She does amazing work. I don't think there is anyone else I would trust with my wedding dress.

Marleta and her staff are amazing! She truly made my wedding dress alterations such a easy process and really took the time to work with me and give me the time of day! She's wonderful and her work is impeccable! 10/10 would recommend!! read more

If I could leave them 10 stars I would! They were super professional, efficient and did an AMAZING job on my dress! I would recommend Marleta to anyone and I will definitely use them again in the future! read more

Marleta's is my GO TO tailor; I will never go anywhere else. They have an eye for how to transform garments, whether it be a dress, shirt, pants, jumpsuit, jacket, etc - and make suggestions on how to better fit and flatter your shape and size! I am petite so have to take a lot of stuff to get tailored and they perform miracles! Most recently, I ordered something online that I didn't realize until I received it, was probably intended for someone at least 5'7". I took the jumpsuit in to see what could be done or if it was a lost cause. Not only was it hemmed, but also taken up and in so it would fit my 5'1" frame. It looks absolutely amazing, just like everything I have ever taken there. This business has great hours, has quick turnaround if needed, is responsive, knowledgeable, friendly, welcoming and very competitively priced. I cannot say enough good things about it. I have been going here for years and tell anyone who will listen; this is the place for any alternations needed! read more

SUMMARY: Iffy on customer service FULL STORY: I had heard both positive and negative things about this shop by word of mouth... so I was left a little unsure. Some comments were good (especially about turnaround time), but some customers were obviously left dissatisfied with their alterations. Decided to give it a try a while ago, at least to get an estimate on a few garments. Maybe they were just having a bad day, but I felt that the interaction was really rude, and they basically disregarded my questions... I thanked them and took my clothes somewhere else. Maybe the work is good (I can't speak to that), but the attitude was so off that I wasn't looking forward to coming back. Not a customer service "win" in my experience. In the end, I went to a different shop and was thrilled with the results, price, and turnaround (about 1 week) there. Note: No service list... everything is just assessed in person, for better or worse. read more

I've used this place for any alterations that I have needed for the last 10 years. Bridesmaids dresses, my wedding dress, prom dress, etc. I've gotten maybe 8 different things altered there over the years. They've always done a fantastic job, and they've always been efficient. Staff is always super polite and helpful. I'll never go anywhere else for my alterations. read more

I was uncertain what to do with my mother's wedding dress. She passed away over 20 years ago. I hated having it just closed away in a box in the closet. Elizabeth at Marleta's went above and beyond. She transformed my mother's beautiful dress into stunning angels that could be used for ornaments or tree toppers. She was also timely in the work. My friend who is into crafts/ sewing was very impressed that the angels were created without damaging any of the material during the process. My dad was truly moved when I presented him one. I can only imagine what my mother's brothers, sisters, and friends will think as they have something to cherish from mom. Thank you so much for your design and kindness! read more

Horrible! If I could give zero stars I would. I just wanted sleeves added for a wedding but the sowing was dreadful (it became unstitched) and didn't even match the color of the gown. read more