Absolutely. She was kind professional knowledgeable and price was great!! Easy to find in…read moreindependence Love this little shop

She was courteous but very expensive. My online request was for same or next day and that was not a…read moreservice she could easily deliver. The Yelp app is tricky and it appears to switch to where it wants to take you. Not a fan! However, she did call xpress alterations which is what I originally asked for. They were fantastic, did a great job for less than half of what Indy charged and she was still going to add more.

I worked with Minka on helping tailor the wedding dress of my dreams. She built the straps to blend…read moreseamlessly into my dress as well as added appliqués of lace to hide undergarments and many many more things. She was incredibly wonderful to work with and to be honest, I will miss our monthly appointments.

Minka did the alterations on my wedding dress, and it was perfect! her attention to detail and…read morewillingness to go the extra mile was so impressive! She was willing to have several fittings to work on just a few parts at a time to ensure that nothing got lost in the sauce. Great experience, will definitely hire her again!

Excellent and VERY well priced work on a wedding gown. I paid around $2.5k for my gown (from…read moreanother store) and $450 for the bust, hem, side seam taken in, and bustle. Everything fit perfectly. The only flaw is when I picked it up, she told me how to steam it. Would have thought that was included, no?

Where do I even start. I'm sick to my stomach. I should have known the first day I left & cried on…read moremy way home calling my MIL; as soon as I walked in I was greeted with "oh it's only you.." as if I was susp. To have other people with me. Bold and almost cold. I didn't like the way I was pinned up; as it didn't look like the dress I bought! I purchased this dress for the deep illusion and low back, it was nothing like how the bridal salon presented the dress on me , I dropped off my dress the first couple days in june;for them to hold my dress almost three months with no inbetween appointmen as I just picked it up this past week,was my first & last fitting, $550 that day I dropped it off in total. Again called my MIL crying had her come back with me the following day, ( when I first dropped it off,) now I've picked up my dress and I'm just so disappointed I let this women cut up my dress. Tooo away more than half of my illusion and create a new neckline, I have to tape this dress to my chest and back otherwise when I bend over I have a huge gap! I'm sick to my stomach as I'm 2,000$ in and this is what I have to show.. somthing I don't even want to wear. Anymore be aware! I wish I could post the before and after pix! what a fucking waste of money & time

I was in a bind and needed 2 pairs of pants hemmed quickly. Royal Tailoring did the pants the SAME…read moreDAY for me! I was beyond thrilled with the fast turn around & great job that was done! I will definitely use them for all my tailoring needs in the future! Thank you for the excellent service & fair prices.

This is a professional tailor! She is super friendly and makes sure you're happy with her work. I…read morehave been going to her for years and will not go any where else! . 5 stars are not enough!

Honestly they went above and beyond to make special alterations to pants that required cutting the…read moredesign down the leg and ultimately starting from top to bottom to make it work out for us. They take the time to listen to what you need. Giving 4 star instead of five bc the prices are really high

Excellent work. Very professional. Needed a long velvet gown hemmed in a day before I went on…read morevacation. She not only hemmed the dress but tailored the top of the gown to make it a better fit.

Just landed in Cleveland from California and found out my suit wasn't ready for the wedding…read more Needless to say, I was panicking. I went online and found Alterations Express right on Royalton Road in Strongsville, and I am beyond impressed. Susanna, the manager, was absolutely outstanding. I walked in, explained the situation, and within 15 minutes my pants were fixed and ready to go for the wedding. Not only was Susanna amazing, but her entire staff was professional, pleasant, and incredibly helpful. So no matter where you're from or where you live, if you're ever in the Cleveland area and need alterations, this is the place to go. Ask for Susanna -- she'll take great care of you. Highly recommend!

Warning, don't try to have anything altered that you have to try on!…read more Last week, I went into the shop for probably the 5th time to have a pair of jeans and a pair of heavy denim pants hemmed. I was told to put the pants on and flip the light switch to indicate that I was ready. It was 100 degrees that day and I was wearing a light one piece romper (not a top and bottom). I held the heavy pants up from my collarbone to my hip and turned on the switch. This young, heavy, kind of frizzy haired girl came in and goes *gasp* "MA'AM!! This is SO inappropriate, you have no top on! This is a place of business, OMG, OMG!!" I told her if she was that uncomfortable I could just leave. She goes "Nooo?" and proceeds to "OMG" for the duration of pinning the hem. She then asked if I could put the other pants on on top of the romper...I declined. I told her she was going to have a really hard time with her job. She treated a woman who could have been her mother like some kind of flasher/s-x pest!! In a dressing room, adults understand that entails dressing/undressing. This is *OMG* too much for them. This Inappropriate Ma'am will take her business elsewhere. The pants did come back intact, which honestly, surprised me. In hindsight, I should have just left.

I bring everything needing tailoring here and have always been satisfied…read more Shirts, suits, jeans, coats----they do it all.

Long wait to pick up a rental suit, above 30 Minutes with no update, no apology for the long wait,…read moreand standing there. Asked to pick up suit for rental and try on at home and refused any other options despite having 20 people standing around store. Also help the people in the rental line before having buying consultations for people who came after us. Sent us a text it was our turn after we got in the car and left and told us we had a long wait. Do better!

I don't enjoy dressing up but I could not have had a better experience here. I needed a suit and…read morewithin minutes Heather had not only found me that, but also a nice shirt and belt to go along with it. She helped me feel comfortable in a place I usually would not and for me that makes the difference. If you're in need of a suit or rentals I highly recommend this location. Shout out Heather, establishments need more people like you!

Really disheartening…read more Got my wedding dress steamed and pressed only. My mom picked up the dress yesterday and when she opened the bag at home, she called me crying. The dress has more wrinkles in it than when I dropped it off, they broke my garment bag zipper, and overall the dress is worse than when I initially dropped it off. I immediately drive into town to take a look as I live 2 hours away. My wedding is in just a few days. I call to see if I can speak to a manager and I'm told he won't be in until tomorrow. This morning, I bring in pictures of the dress and ask for my money back. The manager was extremely rude, his employee claims the bag was broke when I dropped it off, and says their work is professionally done. He then says I'm just trying to get my money back and he won't do that. First off, the bag was not broke when I dropped it off. That is when I knew I couldn't trust them. As you said, a garment bag is only $5 so why would you lie about this? You had safety pins to keep the bag closed. What women would drop off her wedding dress in a bag like that? Secondly, you claim these are "minor" issues and that you don't see a problem. You talked down to me. You didn't care your work was not to my satisfaction. I will not bring this dress back since this is the level of care you treated it with the first time around. My father was able to break through to the manager and he finally offers for us to bring the dress back tomorrow for them to fix it (not today, which he said is none of my business as to why they cannot handle this issue today). Keep the money, you'll need it if this is the level of customer service and quality of work you provide. I will gladly take my dress elsewhere and pay a rush fee so you do not touch my dress again.

I had about 8 shirts cleaned there. They put their tags on the bottom of each shirt, which poked…read moreholes in the shirts. They didn't even ask me if it was ok, before they put holes in my shirts. They also "tried" to clean another jersey and shirt of mine. When they couldn't get the stains out, they didn't offer any sort of refund or price deduction for those 2 items. Other shirts they "cleaned" had a weird sticky/dry feel. I'll never use this business again.