Charlene was very responsive to our emails and questions. While initially planning a winter time…read moretrip, we adjusted to a summer trip. She was helpful in answering questions and working with the cruise line when we had issues. This was our second time using Guide Me Away and would use them in the future.

We booked some flights from bc to alberta with 5 kids. Charlene was amazing and I highly recommendread more

If you ever had a travel agent back in the day before all the online hype - YOU STICK WITH THEM!…read more I travel a lot and my boy of 25. Years MR DAVE GRIFFITHS at Omega Travel on Weat Broadway is, excuse my French - THE F$&KING MACK DADDY OF TRAVEL AGENTS! It's like this, I'm coach and I ant fancy but Dave knows my stees and gets me. Isle seat, kosher meals and legit prices you can't beat. Moreover he's a seasoned traveller and totally Jedi when it comes to recommendations like spots to hit, places to visit and amazing food must eats. Omega Travel is comprised of agents who live to travel and share their top notch experiences with each and every client they meet. Forget the impersonal .com route (it's actually cheaper and you deal with a real human lol)

I had a great experience with Expedia CruiseShipCenters Kits, in particular Bian who was my agent,…read more I didn't actually seek her out, as my cruise had been paid for and booked by someone else. I was feeling a bit overwhelmed as the traveller must still get some info straight to the cruise line and I've never done this before. Out of the blue, Bian contacted me to say she would be my agent and was going to answer my questions and generally help me along. She was very helpful and patient with emails going back and forth, and assuring me that I had done things correctly. She also called with an offer to upgrade our room to one with a balcony, for only $100 more for the whole week! Also, as it was my BF's birthday during the cruise, Bian arranged another special something for us. Having never cruised before and with unknown expectations, I have to say the lead-up could not have been better with the help of Bian and her office. I'd recommend them highly to anyone!

This Travel Agency is a hidden gem located in the Denman Mall. I was recommended by a girlfriend I…read moreworked at Signature Vacations with in the 90s. There have been a couple times where I have taken all of my pre-planned arrangements into them from research online and they haven't been able to find me anything cheaper and they will simply tell me to go book it. The travel industry is not like it was in the late 90's and given this, their honestly means a lot to me when I book a trip. Even if I end up booking online, I still always book my insurance with them. Friendly, attentive staff and no pressure or lousy sales pitches. This company gives you a sense of feeling safe and protected with your vacation choices, something that I don't think many agencies offer anymore and haven't for a while.

Friends and I booked through Rainbow Travel for a vacation package. Not only did they find us an…read moreincredible, but were incredibly accommodating with multiple special requests after the fact. Thant, Ethyl, and Nigel are fantastic, highly recommend booking your travel through them!

Always a pleasure using their services. They will help you get the best deals for your vacation…read morethat is in your budget.

This will be the second vacation I booked with Mckenzie. Both have been nothing short of amazing…read more First was In Puerto Vallarta at the Hyatt Ziva and the Second was Dominican Republic at the Hard Rock. Always have the best flights and best rooms. He's always available to answer any question i have (even dumb questions). Always quick replies and super Professional. Next time you're thinking of traveling or booking anything I'd use the Travel Group.

One of the best travel agencies I've had the pleasure to work with. They helped us plan simple…read moretrips to Toronto and Montreal all the way to our honeymoon in the French Polynesia. They are all well-traveled and can offer you those inside secrets to your vacation destinations, will get you the best prices and know which rooms have the greatest view at the right price at those special resorts. Need to change flights last minute, done with no hassle. Extend your stay? No problem. These guys and gals do it all. Love the Travel Group!!!

I have been coming to this travel agency for years, as the staff has been very helpful, and very…read morehonest. Located near the end of Chinatown, on Pender Street, I found this place back in the middle of 2006. When you go in, you see 7 - 8 big desk, one on each side. The funny thing is the sign above each desk, as they tell you what language the agent at that desk can speak. Most of the Asian language's are covered. I have to give credit to the one person that has helped me for all my travel needs for the past 4 years. Her name is Carrie, and I have recommended her to a number of my friends and collegues. She has always been helpful getting quotes for flights for me, and she also looks at other dates to try to save me money. All the quotes that I have been give are always after tax, and she has been able to beat online prices. Also the convience of dealing with payment over the phone, and emailing me the itenerary has been great. If you plan to book your next flight, give this place a try, I'm still using it to this day. Also if you are flying to Asia and you need a China Visa, they can help you do it for an extra $10, which is way better than you wasting your day (and your life away) at the China embassy trying to get one!

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I would not recommend booking a destination wedding through Escapes. I had high hopes after…read moreattending a promotional event at the Vancouver Women's Club however that was the end of "wow" factor. Our agent was Susan who boasts lots of experience. We were happy and excited to working with her but it wasn't long before all that ended. We asked her for guidance on which area and resort to visit. Her attempt to inform us was vague and disorganized. She already had certain hotels that she wanted to recommend.... but we hadn't even decided on the geographical location yet. Then when it was time to talk about resorts, she pushed really hard on certain resorts... some that we had been to before (and wouldn't visit again). We did our own research and asked her for pricing and availability. It took weeks to hear back. And it was only partial information. I (the bride) couldn't stand it anymore and had to have my husband talk to her on the phone. We finally picked our own hotel with absolutely No help from Susan... but then the confusion and incompetence began with booking us and our guests. She could not figure out that we wanted to arrive two days early... "there is no package for 10 days" etc.... book separate flights then! We had to walk her through how to help us book into an unusual vacation length. Next was booking in our Guests. She was supposed to have a handle on this... "we wouldn't have to follow up with anyone" that was part of what they promised. But that didn't happen. Manu of our guest had difficultly getting payment or requests to her. And I guess she was afraid to pick up the phone in certain cases but in one instance she was going to charge the room to another guest who had the same last name... ya they are related, but that doesn't mean they are paying together! There are other examples of her inadequate service, but I won't go on. Overall, I was extremely disappointed in the service rendered at Escapes. They received quite a bit of $$ from our trip and none of it was deserved. I considered so many time foregoing our deposit and going elsewhere but I stuck it out. The important thing is that we made it through. The wedding and the vacation were amazing but this was certainly not because of escapes. The were a pain to work with and inhibited the creativity in the planning process... not recommended!

The service from Escapes.ca far exceeded my expectations! They always called me back quickly; one…read moreof their agents, Charity, even called me back durning the closed hours on a Saturday morning! All the agents I spoke with were fantastic. They were able to help me make a change to my flight after it had been booked, were full of helpful advice, and were genuine. Great service, plus a super easy to use website, and great prices. I'll recommend them to everyone I know.

We have returned home from an awesome trip planned by Fresh Tracks. We had 5 day of adventures (…read morewith an extra day at the beginning and end ) 7 days total. Day one: We started out by flying to Vancouver for our first day. Fresh Tracks booked us into the Fairmount at the Airport. It is super convenient being inside the airport. A very kind porter took us thru customs and to our hotel. Day 2: We had breakfast and went down to the airport for our flight to Whitehorse. We were picked up by Northern Tales and taken to the BestWestern Goldrush hotel. There we got our rental clothing and our rooms. That night we had our first attempt to see the Northern Lights. Day three: we were taken on a City tour then to the Yukon Wildlife Preserve where we saw Caribou , Mule Deer, Mountain Goats, Moose, and Bison. After the Preserve a short drive to Eclipse Nordic Hot Springs. My husband and mother in law enjoys the hot springs more than I did. I expected bigger deeper pools. That night another attempt to view the Northern Lights. Day four: We were taken to the traditional territory of the Kwanlin Dun First Nation for Husky Rush. We were taken dog sledding by an expert and team of dogs. It was amazing. The dogs were super excited and making lots of noise up till they started moving. Then they were completely quiet. We traveled across frozen lakes and thru wooded areas on trails. After we were around a fire eating Bison Sausages and drinking hot tea. In the evening we had our third attempt to see the Northern Lights. Day five: we had snowmobiling. I have been on a snowmobile but it was decades ago. My husband and mother in law had never been on one. We all got great instructions before we started out. One guide in front and one in back. We stopped about half way for hot chocolate and a cookie and photos. Then our trip back over frozen lakes and thru wooded trails. That night our last attempt to see the Northern Lights. Day six: The next morning was our flight back to Vancouver. We were picked up and taken to our hotel. We stay the night in the Pan Pacific Hotel. A very nice hotel in the heart of Vancouver. Day seven: Next morning we were picked up and taken to the airport for our flight home. All pickups and drop-offs planned by Fresh Tracks. We had zero issues and had a wonderful time even though we didn't get to see the Northern Lights. It was just too cloudy. We had a blast dog sledding and snowmobiling. Everyone we dealt with were super friendly, personable and professional. We'd recommend Fresh Tracks to anyone.

We just finished a coast-to-coast vacation coordinated by Fresh Tracks Canada. The entire trip was…read moreflawless, we didn't have any issues at all through the entire three-week trip. We loved the scenery and outdoor excursions and the Fairmont hotels were truly an experience that we were glad we did. The trains were fun. Our limousines were prompt; the driver's courteous and helpful. The guided tours during the day were very enjoyable. My favorite part was the Rocky Mountaineer and their staff. So much fun!