The 1971 VW bus that Richard Monize had sold me for $3,750 on August 1st, 2017 was misrepresented…read more I do not believe that my repair bill of $7,500 only for the items that were REQUIRED to get the vehicle safely running and driving, correlate to his description of the vehicle. Richard's written description of the bus includes that the vehicle comes with a rebuilt engine. My mechanic had informed me early in the repair process that he had spotted a crack in the block and that the engine not only has NOT been rebuilt, but will need a complete rebuild. When asking for details about the bus over the phone, BEFORE the time of sale, I asked thorough questions about what the bus needed and what was good to go. He assured me that that the transmission, the clutch, engine, etc. Were all fully functional back in 2012. However, the clutch needed to be replaced, the transmission linkage was bad, and worst of all, when downshifting from 3rd to 2nd gear, the gearshift pops out of 2nd and into neutral. Additionally, Mr. Monize did not include in his description that the vehicle had excessive surface rust on the front/rear bumpers, and the front of the vehicle. The bumpers are so rusty to the point where putting any reasonable amount of weight on them causes them to bend in a way that leads me to believe they are not stable, or safe. Additionally, the front windshield of the bus has a severe crack going horizontally at eye level. This was never written explicitly, orally communicated to me, or implied. The pictures of the bus do not clearly represent the amount of "cancerous rust" the bus has, and did not include a picture of the bus's windshield where the crack was clearly visible. In order to replace the windshield, (which must be done for safety reasons) the front of the vehicle must undergo body work (rust repair) to ensure the new windshield fits and seals properly. The bus's condition was so poor when it was delivered to my mechanic, that it would take more than $10,000 dollars worth of repairs to make the bus into a "great daily driver" that I expected it to be with just "a little work". I became aware that Richard Monize was a deceptive seller when the pictures of the interior included two front seats with very nice, seat covers, yet when I acquired the bus, the nicely fitting seat covers were not there. No where in the description was there information about the condition of the moldy, rotting seats. I was disappointed that the seat covers were not present in the bus since they were pictured in the eBay listing. Also, no where was it stated or disclosed to me that the horn and radio are inoperable, and the bus likely needs a full rewire of the wiring harness. The interior control panels for heat and defrost are inoperable as well. In fact, the knobs to adjust the heat and other control switches were not even in tact with the car. They were there, but were not physically connected to anything inside the dash. Once connected, nothing worked. In addition, the headliner of the vehicle was nothing but remnants of asbestos strands that are stuck to the roof inside of the bus. The seller never written explicitly, spoken, implied, or pictured the absence of a headliner, nor did he accurately, or honestly describe the condition of the remnants of the headliner, the condition of the interior, or the condition of the exterior of the vehicle. Additionally, the vehicle does not seal out water properly. The rust is so bad on parts of the bus that some of the side window seals leak in water due to the amount of rust bulging beneath them. The bus is also missing parts all around it. The rear bumper is missing bolts, and even the steering wheel was not even held in by bolts that are supposed to bolt into the floor pan. I have waited 6+ months to write this review because that is how long the bus has been actively in the repair shop. I wanted to wait until I knew all, if not most of what the bus exactly needed before making any accusations to Rich via phone or email. I have tried several times calling, and ultimately leaving numerous voicemails to the number on his website. In short, I kindly asked him that we work something out, and that the bus was inaccurately described at the time of sale. I even sent an email to the email address listed on his West Coast Samba website stating the same thing. I unfortunately never heard back from Rich, via email or telephone. I have reached out to others who have also left poor reviews for Rich, and their stories remarkably mirror what happened to me. Unless Rich decides that he will cooperate with the three of us: myself, Elaine, and Katherine, (other yelpers on here) we will take further action in court, TOGETHER, and report him to the Better Business Bureau to make sure that this does not happen to other innocent people. Sure, Rich has sold many many buses and had been doing this for a long time, but reviews like these do not lie. Three people prove a pattern. BUYER BEWARE!

My family and I recently purchased a 1975 VW Bus from Rich, and generally enjoyed our interactions…read morewith him throughout the process. We had initially been the highest bidder when he listed it on eBay, but it didn't meet Rich's reserve, so we reached a price together, offline. It was right in between Rich's asking price and our ultimate bid. This was the first time that I had purchased (or driven, or even ridden in) a vintage car, for all intents and purposes, so I was extremely nervous. Rich was helpful and reassuring throughout, and never pressured me. The bus arrived via trailered transport, which Rich kindly arranged from his home in Washington state to mine in the San Francisco Bay Area. He assured me that the Bus could have handled the 10.5-hour trip here, and I think he's right, but I'm still glad we had it shipped. The bus drives extremely well. It has the original orange paint, which Rich opted to "preserve," not restore, and most everyone that sees it thinks that was a brilliant decision, as do I. The popup tent in particular required some serious cleaning, but looks and functions great, considering the age. I had the Berkeley Bus Lab do a full inspection, and there is naturally a decent list of items to replace due to normal wear, but effectively nothing beyond what Rich had detailed. There are little things--the driver's side door lock, the speedometer, the tach, etc.--that don't function or do so only intermittently; would have been nice to know about those, but they're minor in the scheme of things. Overall, I would recommend Rich and West Coast Samba.

I'm not a guy who ever writes reviews, but these guys saved my vacation…read more Water pump blew on spirit hwy. unfortunately on a Friday too. Knowing I was stuck for the weekend I figured not getting my truck back till end of following week. Come Monday afternoon it was done! New pump, belt and coolant connections that I found later would eventually fail if not replaced by them. My mechanic at home said they gave me a great repair at a good price too. Truck still running great today. It's been over a year ago. Thanks again guys!!

Honest, capable and hard working guys. I've been going there for 8 years. They've always taken…read morecare of our families' vehicles. Thanks guys!

Amazing place! I dropped my car off, they took me back home, a couple hours later I went and picked…read moreup my car that had its brand new windshield! Looked great! Im impressed with their service all around. From my initial call to set up the appt to getting my car fixed! Very nice people to work with. Fantastic service! I will come back if I ever have to! Their business is very valuable in my eyes!

Alas, my annual rock-hits-my-windshield-on-the-freeway has come around again and this time it was a…read morebig one. I started with filing a claim with my insurance but their usual contractor didn't have any appointments for the next two weeks. I started looking on yelp for glass repair shops and Bill was the first one who replied and, in my opinion, the best one! I had another shop who replied but was only doing windshield replacements, and finally a third shop replied the day AFTER Bill fixed my windshield. Bill was extremely professional and skilled. He came out to service my windshield in just a couple days from my initial quote. He was on time, remained courteous, and worked quickly. After he was done, the rock chip was almost invisible. Great work. He also came prepared with the invoice for my insurance! A seamless transaction. Definitely keeping Bill in my phone book for next year!

Picasso picked me up to tow my car from my home to Volvo in Fife. He was very professional and does…read morehis job very well and is a great driver. As I get motion sickness from bad drivers, which he was not. I would recommend Grant's Towing to anyone that will need tows in the future. I have AAA so I did not have to pay anything. Grant K. , Satisfied Customer

this is the second time we have had a break down with our motorcycle. we have been waiting over 4…read morehours for a tow through AAA and when I call to get a eta I get a run around. If you break down on a motorcycle I would definitely look for another company.

I had a perfect experience with The Glass Guy and highly recommend them to anyone…read more I was behind a dump truck on the highway and got nailed with a couple of rogue pieces of gravel - right in the windshield. Two good sized nicks and they both cracked outward across the length of the glass. I submitted the claim through my insurance and The Glass Guy came up as one of the possible places I got use to get it replaced. I am SO glad I chose them. From the get-go, they were speedy and professional. I got call from their office manager just a few hours after submitting the claim and told them what the deal was. She took my vehicle information and VIN to confirm the correct size that's needed, telling me that she'd do some hunting and see about price, availability, and timeframe. I got a call back the same day and she told me the price (which was less than the deductible) so she suggested not going through insurance - which I followed. I was able to get it scheduled within the week. Once there, I got the vehicle in right on time and just decided to wait there in the office for them to complete it. They were extremely efficient - finishing it much quicker than what was originally thought. I couldn't be happier with the result. It looked great and after a month or so later, I haven't had any issues. This is a family owned and operated business; and the care they have for their customers is clear. They have a very comfortable and esthetic office/waiting area (along with a very friendly dog that might ask for some pets). The office staff is extremely friendly and kind, and while I didn't meet any of the service staff, when they came in and our of the garage area they seemed very nice as well and everyone was professional and friendly. Hopefully I won't have to get any vehicle glass repaired/replaced again, but if I do, you better believe I'm coming back to The Glass Guy!!

About a month ago we took my wife's RAV 4 to the Glass Guy to get a couple of chips filled. This…read moreservice went well, at the same time I mentioned to the owner that I have a company car (RAV 4) that needed a windshield. He said, call back with the VIN and they would get it scheduled, I got them the VIN that day. They said it would be a month because of parts on back order. I thought, I can drive it with the crack for a month to give a local shop the business. Fast forward, my wife called Wednesday before the appointment on 11/11/24 to see if they might have an opening either Thursday or Friday before my appointment on Monday. My wife spoke to the gal that works there. She said she would have to call back in a little bit to let her know. Fast forward to the next morning, I called and talked to the gal my wife talked to. She told me that the windshield for my RAV 4 was not available, and she left a voicemail to tell my wife know this. Cell phones don't lie, my wife had not received a call from their number and didn't receive a voicemail. She said check back in a couple of weeks for availability of parts. I immediately got online and scheduled with Safelite, this was Thursday, and the appointment was for Friday at 8:00 AM. Perfect service!! no lies about parts, or not being able to get that windshield. Safelite installed and calibrated the windshield, and I am 110% satisfied with their performance.

Driving back from Seattle to Central Oregon we had an unexpected engine misfire. We called AAA and…read moregot towed to Auto Tech Services of Centralia. (AAA approved auto repair facility that's been pre-screened) this was late in the day and we fully anticipated this would be a timely fix and were stressed trying to see how we could make this all work with pets and a young child at home. Shane and Sean both were extremely professional and helpful from the moment we walked in offering us water and a clean bathroom. They diagnosed our problem quickly and offered us a quote and options. John offered to stay late to work in order to get us back on the road the next day. (So thankful to you John!) The team helped us secure good accommodations at one of the newly remodeled hotels in the area and shuttled us there and back the next day. They called back the next day when they said they would. Despite the unexpected setback, this shop was outstanding in both their both their customer and prompt service. My mom heart is so truly appreciative to these great hardworking people who treated us so well. Thank you Auto Tech Services of Centralia!

Heaven sent for repairs and second to none in emergencies. Today was an example. Thank you so…read moremuch!

Perfect shop for dropping off a tire to be replaced but i wouldn't have them doing real work. They…read moredo a vehicle inspection and try to upsell you on things, they told me i needed new valve cover gaskets when it's actually a leaking high pressure diesel line leading to the injector, a $1000 "repair" that wouldn't have fixed the problem. I was recommended an oil change because of "leaking" valve cover gaskets even though i did one 500 miles ago. I only use OEM filters and oil and they wanted to use Napa Gold. Told me i needed new wipers for $180, $500 for a battery, and $100 air filter that had 10k miles on it. I came in for 3 tires and alignment don't start taking stuff apart and trying to upsell me on stuff and not use OEM parts. 3 stars because the guy at the front of the house is nice and they do nice work on tires.

I can't say enough good things about Castle Rock Auto Repair. My wife and I were on a road trip…read morefrom out of state and had the misfortune of getting a flat tire on Mt Rainier. Had to put on one of those miniature spare tires and drive to the first repair shop we could find, almost 70 miles away. When I walked in we were greeted by Andy, the nicest and most polite mechanic ever. With no waiting at all he fixed the tire and replaced out the donut spare on the car. It was less than 1/2 hour and the tire was fixed and the car ready to go. Then came the bill, $21! What a pleasant surprise as I was expecting a lot more. Go nowhere else if you live in this area or are passing through and need tire work or auto repair. I wish I had a auto service shop like this near me. A big thumbs up for Andy and Castle Rock Auto Repair.

Ten stars! Chehalis Collision did an excellent job of repairing my damaged vehicle. The original…read moretime frame estimate to repair my suv was two weeks. When I told them that I was going on a trip in a little over a week and would really like my rig before then, they worked hard and got it done for me in about a week so that I was able to get my vehicle back in time for my trip!

if I could give these people 10 stars, I would! friendly, professional, excellent quality work. top…read morenotch! while repairing my seriously damaged vehicle, they kept me informed of the progress, and were always courteous if I called them with a question. I would highly recommend them to anyone needing repairs.