5 stars for a dentist? Never thought I would say such things. Going to the dentist is probably my…read moretop fear with "adulting". After neglecting to go for a couple years and a change in insurance, I decided now was the time. From my immediate phone call with Brigette, I knew I was in good hands. She was thorough, calming, and informative. No hidden anything. During my visit today, I was greeted with many pleasant faces and attitudes. Bree, my hygienist, was thorough and covered all necessary points and explained everything before completing it. Dr. Montee was probably the first dentist that I've not been intimidated or scared of. Usually when the dentist walks in, it's just to state the negative and that's it. She was wonderful! And explained everything to me in a way that was going to improve my behaviors instead of knock me down. All pricing was laid out for me and agreed to before any work was to be done. Great dental company!!

I was really happy with my work, service seemed fine , wait times were reasonable- and I really…read moreliked that they had a diverse staff. Not sure what changed, but I had a string of not great experiences, and then no follow up from management : At that time, I usually let my dr/physicians know that my employer issued Blue Cross of Michigan, because they were based out of Michigan, but it was never an issue- I just made sure to clarify because BC of TN would be more typical. Per usual, I had explained that to them when I gave them my card after my first visit, they kind of waved me off and assured me they would pick up on it. I had been going for about a year when this happened: The suites aren't actual rooms- it's just open. I was full reclined in a chair with a mouthpiece holding my mouth wide for an exam, when one of the admin stomped through the suites and kind of whisper-shouted (if you know, you know) that I wasn't getting any care that day until I resolved my balance- , and proceeded to let me and the two patients next to me know ('you owe us like $1400'). I kind of wiggled to get the mouthguard speakable, and asked if they had billed my insurance (I had routine checkups and some fillings, all of which was 100% covered)- she said I didn't have any insurance on file- so I sat up and grabbed my wallet to give her my card. She probably realized the error then and there, but she just kind of snorted and stormed off. I sat back on the chair, it was pretty embarrassing - I would think they could find a better place to bring up an issue if they saw one. I had never missed a call from them about billing or anything else. There was no acknowledgment/ apology for their error, but the experience was so uncomfortable that I just kind of shrugged it off, and figured that admin wouldn't be there much longer. I know it's frustrating to make mistakes, but that was so really poorly handled- and really wasn't something I had any control over. I started noticing a change- the work seemed a little less careful (walked away with some pokes), but I was done after the last incident. I called to reschedule my appointment (I had just started a new job, and my insurance had changed) and the conversation somehow ended in them hanging up on me. This was after arguing to keep the appointment, I had to explain that I wasn't sure that my new employer's insurance even covered them, so either way I probably shouldn't be keeping that appointment to risk paying out of network- the lady just hung up. Since then, I found out they are in-network, but I didn't want to go back until I figured out what had changed management-wise. I sent them an email via their website under their 'feedback' contact, and responded to their review emails... but you can decided for yourself whether that was effective. I've included my original email verbatim and their response. I gave up- but hopefully they can use this review to improve service for future patients, or maybe just have a conversation about privacy -------------------- (see images for the email I sent to management following all of this, and their reply).

Loved them until they stopped taking my Humana Medicare insurance …read more Love Dr Gunnels & staff. Sorry I had to find another practice Merrill Castle 9 yr resident .

IDK HOW THEY KEEP DELETING MY REVIEW…read more I wrote a whole paragraph before I guess I should just leave it in my notes for when they delete this again. I went in for a cleaning, They saw a "potential" cavity, Doctor tried to fix it, he ended up killing my nerve. Now I had to not only get a root canal for $500 out of pocket, I not have to get a crown for $675 out of pocket. I'm 23 years old and this place will F you from the behind, fs took advantage of me.

Great experience. Dr. Wesley is one of a kind. Great support team. Would highly recommend zread more

Best ever in Dentistry! They treat you like family, and are always so kind and helpful!read more

At my first visit, the hygienist went to work but didn't do anything. She mostly just looked at my…read moreteeth and poked around a little bit. I found out at my second visit that the hygienist at my first visit was a fill-in. During that first visit, the dentist came in (female) and sat at my feet. She never looked in my mouth, and she didn't look at my x-rays. They redeemed themselves on my second visit. The hygienist (Kim) was very good and very thorough. She's also very professional. I really appreciated her. After she was done, Dr. Foster checked my teeth and mouth. He was very nice and professional. I recommend this dental group. They're all very professional and they want what's best for the patient. Only...I don't think I'll ever let the female dentist work on me. She may be very good, but she didn't impress me.

Everyone I have met at this practice is very friendly, caring, gentle and professional…read more Communications are excellent and response time is prompt. Everything is explained completely and I have great confidence in their care.

I'll start by saying this place was amazing when I first started going. There was a big change in…read morestaff and it all went downhill from there. Probably the worst dental experience for nearly a whole year (silly me for putting my trust in them for so long.) They couldn't color match my crowns + took so long to do so that my teeth shifted and gaps came back after 5 years of braces because I couldn't wear my retainer during what ended up being a 2 month process. There was one point I was in every other week for 3 months because they seemed to never get it right the first time. A retainer that doesn't fit. Crown that chipped off. Crown that wasn't the right color, twice. Bonding that wouldn't hold. And treating me for apparent gum disease that my new dentist said isn't there at all. Awesome! Big waste of time and way too much money spent to have to go somewhere and have everything redone. I'd give this place 0 starts if I could.

Kind staff, the least anxiety I have ever had at a dental office, and they genuinely care about…read moreyour specific needs and treatment plan. Authenticity through and through. Much appreciated!

The entire staff is super nice and take time to make sure you understand everything! As a new…read morepatient they let you fill out all the forms needed before your appointment via email link, which saves times at your appointment. Wait time was brief and they make sure you're comfortable while waiting. Dr. Dopson walked me through everything during the appointment and through my personal treatment plan for future appointments. She's gentle and made sure I wasn't in pain for anything! They also handled payment and insurance well, contrary to other reviews I came across.

Summary: Rude Staff and Deceptive Billing Practices…read more BE AWARE! I strongly advise anyone considering this office to look elsewhere. My experience has been a nightmare of poor communication, lack of transparency, and unprofessionalism. 1. Conflicting Information & Billing Errors I received a statement for a balance I wasn't expecting. When I first called, the office admitted it was an "error" and told me to ignore it. Two weeks later, I received the exact same bill. This shows a complete lack of internal coordination. 2. Extremely Rude Front Desk I called again on 01/07/2026 at 3:30 PM to resolve the recurring issue. The staff member who answered was incredibly rude and dismissive. Instead of helping, they were combative and couldn't--or wouldn't--properly explain the charges. 3. Lack of Transparency This office has my insurance information on file, which means they know exactly what is and isn't covered. Despite this, they proceeded with treatment that wasn't covered without asking for my approval first. When I finally stopped by the front desk in person, they gave me a completely different reason for the charge than what was said on the phone. Final Verdict The way this office operates is unprofessional and dishonest. They are not transparent about costs and the staff does not show the minimum courtesy required when talking to customers. It is all a mess. I will never visit this office again and I would not recommend it to anyone.

I can't say enough good things about Dr. Devine and the team at Devine Dentistry! Best dentist…read moreever, trust him completely, and I won't be going anywhere else. For years, I lived with crowded, crooked bottom teeth because I never had my wisdom teeth removed. They looked less than ideal and were a nightmare to floss. Dr. Devine recommended Invisalign, and the results have been life-changing. My teeth now look great and are so much easier to care for. If you're looking for a dentist who truly cares about their patients and delivers outstanding results, I highly recommend Devine Dentistry!

I will keep this short. I was near in Nashville and went to Divine dentistry. After the initial…read morevisit, they said I needed about $6000 worth of dentistry done. That seemed a bit crazy so I went to another dentist to get a second opinion who is well respected. He told me that I only needed about $2000 worth of dentistry done. And there you have it. The thing that I noticed that was a tell about Devine, is it all the staff have these wireless headsets that they talk to each other on. I mean, seriously, what kind does office does this?

DDs Adam Randazzo was very good with my initial appointment. They handled my cleaning quickly, they…read morewere very gentle also with it . I would definitely recommend this dentist, my whole family will be going moving forward.

Great office, very friendly staff and clean location. Would recommend for anyone in the Antioch arearead more