Honest company who actually is looking out for you! We had a small bit of water damage around a…read morebaseboard in our master bath. Had one company come out and tell us that we had major water damage behind the walls, under our floors and into our master bedroom which would cost us or our insurance thousands. Then had Scott from United Water Restoration Group come out and show us that we had absolutely NO high moisture readings in our walls or master bed. Only a small bit of moisture in the baseboard that we suspected. So glad we got a second opinion from these guys and that they were honest and so helpful, saved us thousands! Hopefully will never need to use their services for actual water damage but would absolutely use them in the future if we needed to!!

We had a kitchen fire recently in our home that completely filled up the entire bottom floor with…read morethick smoke. After the fire, the firemen made quite a mess. It was a scary ordeal and quite stressful. Thankfully I have Cindy and her company's number on speed dial and was able to contact them immediately. Even though it was a Saturday, her husband and business partner Rob and his team came right away, set up the equipment, and organized the entire mitigation. In less than two days the smell of the smoke had completely dissipated from the home. They worked directly with our insurance and everything was handled in a timely manner. This team is fantastic. Honest, very knowledgeable, kind, and fair. My family and I are very grateful. We highly recommend this company. Anytime you experience fire, water, or mold damage, give them a call. Keep them on speed dial! These guys are wonderful.

Jaime and his team helped us out after we had water damage from Hurricane Helene. His team was…read moreprofessional, on time and super easy to work with. After his work it's like the damage never occurred. Attached are before and after pictures.

ERT responded promptly and consistently throughout my Master Bathroom water leak mitigation and…read morerestoration project. They communicated with my homeowners insurance company quickly and effectively for estimates and payments. Pricing was very reasonable for wall repair, painting, and ceramic tile replacement and Jaime was very responsive to all of my concerns throughout the project. I am very pleased with their work results, attention to detail, and quality of service. My Bathroom looks better than when they started! I highly recommend Emergency Response Services for bathroom restoration work.

VERY expensive, but they showed up in less than an hour on a holiday weekend and fixed the issue…read morewith no problems.

After a late night emergency where a pipe broke off from our washer. We called Roto Rooter. They…read morewere quick to send us a plumber to address the issue. Our plumber Joseph Vega was great, explained everything to us and he worked fast and efficient. For how late it was and how fast they got the job done I feel the value was good. Overall, we had a very positive experience.

I cannot express how much DRP helped us. They were kind, friendly and compassionate. Beyond that…read morethey went Way out of their way to make sure our family was taken care of. They were Excellent! I recommend this group Highly!

You do not want to deal with this company. After our house flooded we had a DRP representative…read morecome to our home and talk to us about what needed to be done to finish drying out the house, look for and remediate any mold, repair/replace drywall, molding, etc. We were told they could do everything but the representative said he needed to come back with another person in a couple of days to reexamine the house and be in a position to give us an estimate on the cost of remediation/repairs. This company had been recommended by a contractor who had worked on our house and whom we thoroughly trust. He had worked with this company before and highly recommended them. The DRP representative promised to call in a couple of days to set up a time to come back with someone else from the company. When I did not hear back, I tried to call the representative. He did not return my call. I then texted him and got a reply that they never heard of the contractor who recommended them and were not interested in doing the work because they were too busy with other projects. He could have told me from the beginning they were too busy. I lost valuable time waiting for someone who was never interested in doing the work in the first place. As a result, the mold situation in my house has probably worsened. I would never trust this company and would urge anyone considering hiring them to look elsewhere.

work with Dan and Ben.. excellent people always making sure things get done right and faster then…read moreother companies really take care of their costumers

Aquadry came to my immediate rescue when I needed them the most. The owner also provided solid…read morefacts to my insurance company. He was the difference maker. I highly recommend Acquadry.

Greenpoint Restoration was hired to restore my home after a water leak was discovered and my home…read morehad suffered water damage. David, the construction manager, came out to give an initial estimate to do the work and said they would be back the next day to start the job, starting first with removing the water heater which caused the leak and damage. They came back to my home 3 days later after several phone calls to start the demolition process, days later than initially spoke of. During which time the leak continued, and the water heater was never removed. They then proceeded to remove carpet, drywall, flooring, insulation that they said had been damaged. After these items were removed they placed drying equipment and said it would need to remain for approximately 72-96 hours, as the leak continued. From the time the leak was discovered until the time I hired a third party to remove the water heater, my Family went without hot water for approximately 1 1/2 to 2 weeks. Devin, the project manager, then came out after the equipment had been in place for less than 48 hours and removed the drying equipment and said that David would be giving me a call the following Monday so that they could start the repair process. I contacted Devin back that evening to let him know that they leak was still present, and he stated that he would be back the following morning to look over things and see what needed to be done. Devin never showed up and I was unable to reach him by phone. I then was forced to use a third party to stop the leak after several days, and further damage to my home. After the leak was stopped by the third party and removal of the water heater I continued to call Greenpoint in regards to the repairs to restore my home to its original condition. I also contacted my insurance adjuster for advice on how to handle the situation, being Greenpoint had invoiced for more days of drying that what had been done, and the job-site was still leaking, and further abandoned. I left multiple messages for Devin and David in regards to the repairs. I tried to contact the main office number in later days, but it was no longer their phone number so I began trying to research how to contact them. A couple weeks later I finally was able to reach a voicemail for the owner and left him a message. He contacted me back and we discussed the entire situation, he apologized and said that they had completely dropped the ball and he would have Devin get in contact with me. Devin contacted me, expressed how sorry he was for himself being at fault for a job not completed in a timely manner, or at all for that matter, and scheduled a time to come to my home to meet. Once he arrived he once again apologized for the entire situation, my family's distress, and the inconvenience, and signed the insurance check for the demolition and drying over to me. To this day I have still not had any contact from Greenpoint in regards to the repairs of my home which still have not been completed.

Greenpoint Restoration handled a job for us involving a bathroom leak which included mold removal…read moreand the rebuilding of the the bathroom. The job was performed professionally and skillfully from start to finish. Everything was completed to satisfaction. Recommend without hesitation!

Good quality and good value. certainly Punctual. Performed service requested. Easy to work with.read more

From the owner: Quality, trust, and personalized attention: everything you need in one service.”…read more “I’m here to offer you a service designed especially for you, with high–quality solutions that will make you feel supported, secure, and confident that you’ve made the best choice.”