I had a great experience. Only had one room cleaned. I did the pet enzyme treatment also bc my dog is getting old and starting marking the room. It looks wonderful and smells great. No more pee smell- I asked for before 10 am. They arrived on time and we're done in a timely manner- very professional. I will use them again! Update 5-6-19 I used them again today! I called yesterday and said can y'all come tomorrow! They did. It was raining bad and I knew they would be a little late. The guy was so nice he said he would give me a discount for being late! Understandable why he was late but appreciate it! I am so grateful to have clean carpet again! read more

Mars Carpet Cleaning & Restoration - My new freshly cleaned carpet. Smells great also! - Carpet Cleaning Near Me - Haltom City, Texas

They have been coming to my house since November 2020 and I wouldn't have no other carpet cleaner you've got a lot of fly by night so be careful out there there's a lot of scammers read more

Very pleased with my first Mars experience (which i found on Yelp). Our carpet front room had a few areas where it needed to be stretched and Scott was very patient doing his best to get them out manually however they were there too far gone and were unable to come completely out. Scott tried his hardest to get them completely out. We appreciated his effort and took away a lesson learned ... next time we will not make that mistake again and wait so long to have carpets stretched. read more

Mars Carpet Cleaning & Restoration - Master bedroom nice & clean - Carpet Cleaning Near Me - Haltom City, Texas

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Wow! Highly recommend for carpet cleaning services! Great price and customer service! Definitely would call Mars for carpet cleaning services. read more

Received a certificate to use their services for a carpet cleaning. Scheduling was easy enough, however since it's certificate they couldn't schedule an exact time only gave me between 8-5. Their employee showed up on the wrong day, and I explained to him that he would have to come back on the scheduled day since the apartment was not ready. Contacted them 5 times to confirm the cleaning was still set. They said he was in the complex and would be there ASAP. Lo & behold I decide to see if he's actually in the complex, and their is no vehicle. They say they can't get in touch with him. I rescheduled, but decided to cancel. read more

I'm so happy I discovered this company! Chris Umana just finished cleaning my stairways/bedrooms/closet carpets and he was on-time, very professional and friendly-- he has been in this business for a long time and it shows in his wonderful customer service! read more

This business was so good I called on Thanksgiving about a carpet cleaning and had someone at my house that Monday. Service was quality, fast, but also inexpensive and I will definitely be a repeat customer. Thank you for helping me with my carpets! read more

I had a few stains on my carpet, so placed a request for carpet cleaning quotes. Mars contacted me immediately and was clear about what to expect. On the day of the cleaning I got a call in advance telling me when to expect their arrival. Carlos was very professional and didn't miss any stain. All of the stains on my carpet are now gone and it looks like new!! I am very happy with this service. Company is responsive, professional and gives good results. Prices are totally reasonable for what is provided. read more

We need a carpet cleaning and ductwork and they were here on time and did an awesome job. I really appreciate Scott Fox and his attitude and helpfulness and all that he did. He was a great professional and saved us money. I am planning on using them again whenever I need something done. read more

Nate with Mars services was fabulous. He called before to coordinate with me. Explained the process And expectation to my exceptionally dirty teenage daughters carpet. He was efficient and thorough with his work. The end result looks great and the terrible make up stains in my daughters room were nearly completely gone. It was waaaaayyyyy better than I thought it would look. He thanked me. Cleaned up, had me do a walk thru and was courteous when taking payment. Which made me want to give him a good tip. Very happy and will call Mars services for other things too. He gave me a card when he left and showed me the other services provided. Just awesome! read more

We needed the air ducts and carpet cleaned before moving into our new home. Mike was super helpful and accommodating! He pointed out the damages to the ducts and we were able to buy new ones before he finished and mike installed those for us!! The carpet looks and smells great now and our air vents cleaned and new. Affordable and caring! read more

Our first kiddo came home from the hospital and spending the first night at home. It seems our small dog became so stressed he ate a turd from the back yard and vomited it back up under the master bed when we were trying to nurse. It smelled really bad and certainly it was an "oh no" moment. That following morning Carlos was dispatched our way. He did a great job! He was curious, helpful and professional. He did his thing and the carpet looked great and the smell is gone! I'm marking 5 stars because of the prompt responses and understanding in how this was an emergency for us. We were contacted first thing in the morning to have the accident cleaned up right away. Schedule accommodations and great work make this a 5 star review read more

I was very disappointed with the service. We had 5 bedrooms, stairs, game room, hallway, and closest. The guy was done in less then an hour. I was not surprised when some of the spots didn't come up, however when none of the spots came up and the carpet actually looked worse I was very upset to say the least. My husband and I do a better job when we rent a machine from Home Depot. I wasn't expecting a miracle but I was expecting my carpets to be clean and for them to take their time and not rush. I wouldn't recommend them or at least the guy that came out to our house. The owner seemed very nice when I booked the appointment but as far as carpet cleaning the company doesn't do a very good job. My realtor was even upset and was shocked and said "this is the worst I have ever seen and I have seen plenty." read more

SAVED THE DAY!!! Our very well-trained dog had some eggs that didn't sit well with him. I came home to a huge accident - on both our stairs and our rug. Luckily, my 11 month daughter was at daycare, but I had a huge problem - time, odor, stain settling in, having to go pick her up from daycare and where could I let her play until I get this resolved? I called roughly 8-10 places frantically off Yelp. About 5 of them answered - but NONE could make it the same day (I called at 2pm). Until Mars! The lady promptly answered, took my information and said somebody would be calling me when they are on the way. I was skeptical, but willing to take whatever I could given nobody else was going to come the same day. Well, to my surprise, the technician, David, called me on hour later, at 3pm and said he'd be there in 15-20 minutes, which he was right on time! David was very friendly, came in to do a quick assessment of the situation, wasn't fazed at all, and he wrote me up a quote before he started services. A mere $85 to clean all the stains - which were about 4 or 5 SF of area and he cleaned our whole 8'x10' rug, which needed a deep clean for some time. It ONLY took 15-20 minutes! I was so happy - what was starting to seem like a terrible day got flipped to a great day, because of Mars! I'm going to have David come back and do our sofa - because I haven't felt the pressure to get it down and just to give them more business because I was so thankful they saved my day! read more

Mars Carpet Cleaning & Restoration - Doggie disaster before and after! See review my review "Saved the day"! - Carpet Cleaning Near Me - Haltom City, Texas

Scheduled Mars Services for carpet cleaning a little over a week ago. Just now having time to write a review, but would like to give credit where it is due. Scott was our technician and he did an amazing job. He took his time, and did a thorough job cleaning our carpets and stairs and ensuring we were satisfied with the service. We will definitely be using the service again and requesting Scott. read more

Couldn't be more happy with the results of the cleaning service. I've got 3 animals and needed the pee stains removed. John was very polite and called me letting me know he be at my house on-time. I'll definitely recommend them for any type of cleaning service! read more

This company responds fast so they got my business! Today Scott did a great job on the carpet in my third story apt!! Nicely done sir!

Jacob is the most professional and makers everything is up to the customer's expectations. He has successfully cleaned my apartment multiple times and does the best job out of any other carpet cleaning experienced I've tried in the past. High recommend. read more

Easy appt set up and done quickly. Carpet was a little wetter then I'd like but easy process!

Julio came and cleaned our vents/air returns this morning and I am so happy with his work. He was very professional and did a thorough job! Our kids have respiratory issues and I feel confident that the air quality in this house is now clean! He also educated me on a charcoal box thing that cleans and deodorizes the air before sending it back out!! If you need air vents cleaned, carpets, flood or restoration work anything. Be sure to check out MARS CLEANING services first!!! read more

Mars Carpet Cleaning & Restoration - Carpet Cleaning Near Me - Haltom City, Texas

I used Mars electrical for the first time today. We have a lot of projects going on right now and I've used the carpet cleaning service multiple times. They were very clear about the quote and double checked with me on a few items before making changes. Overall great experience with Chris and Renee. read more

Aaaamazing! I seriously did not think they could get some of these stains out! The carpet looks new. Thanks Tim!!! read more

Mars Carpet Cleaning & Restoration - Carpet Cleaning Near Me - Haltom City, Texas

Really happy with my services! Easy to make an appointment, and they weren't booked out for 3 weeks. I made an appointment and had them at my home 2 days later. They were on time, the tech they sent was SO friendly, clean cut, and professional. The house had a ton of dust all over the carpet due to construction and the smell of the whole place was just damp, dusty and dirty. After Mars left, the carpets were soft and fresh feeling as well as the entire house smelled not of fragrance or odor covering heavy perfume but it was clean, fresh and inviting. It still has that same smell and it's been a few days. I could not be happier with the price we paid either! The entire upstairs portion of my house, 6 rooms and all the hallways, plus stairs for 170 bucks (after tax)!!! WHAT A DEAL! REALLY HAPPY WITH THIS SERVICE AND WILL BE USING THEM IN THE FUTURE!!!! Thanks Mars! :) I am one happy customer! read more

After reading the superb Yelp reviews for this business it was a no-brainer to hire them to clean our 2 floors of carpet. The tech arrived on time and gave a quick call 15 minutes prior to arrival so we were ready. For the standard $149 price both floors of my home were pre-treated and cleaned. It was a great price for an excellent service. The carpets look as good as new and odor free! Our tech was super friendly and provided tips to keep the carpet looking good. He was professional, efficient and a hard worker. He broke quite a sweat putting extra "elbow grease" into our floors and that was appreciated. He mentioned how much he liked working for Mars- that the owners really care about their customers and how good that felt. Happy employees mean top notch service!! Do yourself a favor and hire Mars to clean your carpets, you will not be disappointed. I know they provide other services. As a happy customer, we will be back again when the next cleaning is due! Advisory: The techs will not move any large pieces of furniture for you, that's really up to you if want that (do it prior to their arrival). Also, because of the "no move" rule they do not provide cards or protective pieces to go under your furniture legs. Your best bet is to let the carpet air dry over 6-8 hours (or overnight as they tech advised) and then move everything back to normal. Hey, it's worth these small things to save money and get a quality service in my opinion. read more

If I could give them 20 stars, I would. Charles is your go to guy for the toughest stains!! I was a little worried that we wouldn't be able to salvage our carpet... went out of town and came home to a week's worth of diarrhea and vomit crusted carpet. Not only did the carpets get cleaned, but the entire house smells 10 million times better!!!!! I wish I would have taken before and after pictures to show you just how bad our carpet was and how incredible it looks and smells now!! These guys are affordable, friendly, and all around awesome. You would be out of your mind to not want your carpets out of this world clean. Seriously, Mars Carpet Cleaning is the only solution to your carpet needs. read more

I called Friday (Oct. 2nd) based on yelp reviews. I was setup an appointment for Tuesday the 6th AM by a friendly rep. They called me at 730 AM the day of to let me know they were on their way. They came in and did an amazing job fast. Again, be mindful that they do not move furniture. I was aware of this. I had moved what I wanted. They were quick and efficient. But most of all, courteous and very friendly while preforming a great job. I would recommend them to anyone needing carpets cleaned. read more

Excellent service from Mars!!!! Satisfaction GUARANTEE! Talked with their leadership and a retouch on prior carpet work will be done. IMO, it doesn't matter now if my carpet still comes back with a little spot blemishes....this shows us that Customer Service is 100%. I will surely be calling these guys a AGAIN. Looking for carpet service? Mars Cleaners! As I stated previously, carpet work prior was great. It could've been something as small as a chemical element not working properly and Mars is willing to correct this matter in a timely manner. Now that's Service. read more

Great service! Sal came out and cleaned a chair and carpet for me (pet stains, ew). He was on time and fast. He stressed that if the chair was streaky when it dried or if I had any other problems that I should call and he would come back. After a couple of days there were some streaks and a faint smell still lingering in the room. I called and he came back and cheerfully touched everything up. Now everything is perfect and smells great! read more

They did such an amazing job on my carpet today! Shane was so awesome and professional. He was in and out in like 20 minutes and my carpet looks brand new! read more

Mars Carpet Cleaning & Restoration - Carpet like new. Thanks Shane! - Carpet Cleaning Near Me - Haltom City, Texas

2nd time using Mars. This time for air duct cleaning. Carlos was our technician this time, amd like Joe, he did a terrific job. Reasonable rates, professional team and friendly too. Great work! read more

Rick, Anthony, and Mike made fixing a flooded carpet seem easy. Thank you for your timeliness and professionalism.

Absolutely the best carpet cleaning services I've ever used. I work at a apartment complex in North Richland Hills. We use MARS carpet cleaning services twice a week for our residents that renew their leases. Our residents are always impressed with the service Julio and Carlos provide. Julio has primarily cleaned the carpets over the past year and sometimes residents brag about the service for weeks after the cleaning. We have also utilized MARS for our vacant make ready carpet cleaning, air duct cleaning, dryer vent cleaning and flood emergencies. They are consistent in their work ethic and we are very pleased. read more

I just used Mars Carpet Cleaning and I have one thing to say. They are the carpet cleaning service you will want to use again and again. Varis did an excellent job and was very careful in our house. He took me around to make sure I was happy with the work. I can't say enough good things about Mars. I have my carpet cleaned every 6 months and Mars will do the work for me, from now on!!!! read more

My carpets look amazing. He was on time, actually early. He was very professional. The price was great too. I highly recommend them for getting my carpets cleaned! read more

These guys were great!! Mike and Joshua are professional and friendly technicians. They were prompt and made a true effort to help me since my apartment is technically on the first floor but does have a basement level in my particular area. They problem solved and gave me excellent results !! Unlike the other company Mars Services are dependable and prompt! I will use them again and tell anyone who needs carpet services to use this company read more

UPDATING my review because management on the carpet cleaning side of the house reached out to me personally, and was kind, courteous, understanding, etc. changing my rating because I believe this shows excellent business ownership and management, and I very much appreciated the personal attention. I have had Mars Services come clean my home twice. Both times I also requested a carpet cleaning. The first time, the carpet cleaning technician came very late, the second time s/he didn't make it. The cleaning is decent, but the scheduling and admin folks are not good at all. The second time I scheduled Mars service, I did not end up having my carpets cleaned, although I had requested it. I was very frustrated with the fact that the carpet cleaning tech had forgotten, or was not properly scheduled (still not sure of how the discrepancy occurred) - but s/he called my leasing office at about 4 pm on the day it was supposed to be scheduled, to ask if I still wanted the service, and if so, I needed to be home to let them in (not sure why Mars didn't call me directly, also I had requested a temporary key be made for the technicians so they could let themselves in - I specified this in my email to Mars scheduling coordinators) - my leasing office then had to call me at work and asked me if I wanted the service. I just said no, nevermind. I would say that the service itself (when they do actually come) is decent, you get what you pay for - the floors were not mopped that well and there were still crumbs around and behind the wine rack and decorative jars I have on my countertop, but I just took care of that myself - better than me having to clean my entire apartment. The cleaning technician did clean inside my stove though, which was awesome! However, dealing with the scheduling coordinators, or whoever is in their office doing their scheduling, and not knowing whether or not the carpet cleaning tech was scheduled (if they will even come) is too big of a headache. I would rather pay extra for a company that is more organized and reliable. I did reach out to management via Yelp messages (since I was unable to reach them by phone and they were good about responding via Yelp previously) and requested a quick phone call just to give a courteous heads-up about my experience, but I never received any response. So here I am, writing a Yelp review... UPDATING my review because management on the carpet cleaning side of the house reached out to me personally, and was kind, courteous, understanding, etc. changing my rating because I believe this shows excellent business ownership and management, and I very much appreciated the personal attention. read more

We have had the greatest experience with Charles and the Mars Team!! We have many rental properties and this company goes above and beyond to ensure our homes have been cleaned thoroughly and executed in a quick time frame. Charles, is very transparent and has the best ethics in business dealings. We will be using Mars Carpet cleaning for years to come. Thanks Charles and the Mars Team!! read more

Mars was great! I had them do an air duct cleaning, and they were prompt, professional, very friendly and knowledgeable. I would definitely recommend them and will be calling them when my rugs are ready for a cleaning. read more

Update..one of the owners Charles contacted me and was a extremely accommodating in regards to the situation and made every attempt to make me satisfied as a customer. They are sending out another tech to re clean my carpets. Great service. read more

Amazing job! I've tried various other carpet cleaners in the Ft. Worth area over the years, but was always disappointed. The carpet never seemed very clean when they were done. That's not the results with Mars Carpet Cleaning though! The carpet I thought was beyond saving looks brand new again! The before and after was just stunning. Charles and Kevin are very knowledgeable and really do an amazing job to make your carpets look great! Highly recommended, thanks guys! read more