Marshall-Dubois was recommended to me by someone for a septic inspection and pump out, as we recently purchased a home on septic. The first time I called for a quote, the line was busy. When I circled back through my list and called again, the scheduling assistant Carol was very kind and helpful. She gave me a complete breakdown of the cost, was very upfront, and got us an appointment as soon as possible. Many people are trying to get their septic care of before the ground freezes, and with the hot real estate market. Most of the places I called were scheduling a month out, and they were able to get us in within a week. Additionally, their pricing was a lot better by $100-150. The company was very communicative, calling for confirmation the day before, and bumping up our appointment to an hour earlier. They provided the names of who would be coming, and they were on time. When our tank needs to be pumped in 3-5 years, or when we need some plumbing/pipe work in the future, I will not hesitate to go with them again. read more