Chuck Marshall is an excellent lawyer and very easy to work with. He represented me on a case I had against a dealership that sold me a used vehicle with unreported damage (it cost me several thousand dollars in repairs). Chuck Marshall was incredibly thorough in all of his communication with me and his demand letter to the dealership I sued, and he was very responsive. He got me a very favorable settlement, and I was always at ease when speaking with him. Lawsuits take a lot longer than I realized, but I felt confident in Chuck throughout the entire process. He is incredibly knowledgeable in this legal realm, and I would highly recommend him to any one of my friends and family. Can't thank him enough for his help! read more

Chuck Marshall is a miracle worker. We're late to this review but we were trapped in a nightmare situation when a dealer sold us a car out of state but clearly didn't have experience doing so -- we ended up not getting title or tags for months, so it just sat there in our parking spot undriveable while we made insurance and loan payments. We got increasingly frustrated in the dealer's inability and unwillingness to try and solve the problem, so we turned to legal help -- and Chuck solved our problem. In our case, the dealer offered to refund all our car and insurance payments and basically unwind the sale of the car, but shortchanged Chuck a little bit in terms of his fee -- Chuck still advised us to take the deal. He's genuinely interested in getting his clients a resolution, and it shows. If you're unfortunate enough to find yourself in a similar situation, Chuck is the only guy you'd want on your side. read more

This review is long overdue, I came to Chuck Marshall with an issue about a used vehicle that was purchased from what I later found out to be a very shady used car dealership. Chuck walked me through the whole litigation process, responded quickly and concisely to every question I had( there were a lot) and got justice against the company that had wronged me. I cannot recommend him enough!!! read more

Chuck Marshall helped me immensely! Not just with coming through with a win, but easing my nerves as well. It's not a great feeling when you are taken advantage of and lied to by a big named dealership. I gave Chuck all of my documentation and timeline of events. He went through all of it and asked me great questions to get a thorough understanding of what happened. He was a professional from beginning to end and I really had confidence in him. Thank you, Chuck for all your time on my case. I am extremely grateful and so glad I found you, and that you took on my case. (Note: It took him a little bit of time to respond when I first reached out to him, but it was worth the wait. Excellent service!) read more

My son bought a car from a dealer up in Sacramento. The dealer told us that the car had a 3 month/3,000 mile warranty. We were also told that the car had just been serviced. However after 10 days, the engine had a catastrophic failure. When we went back to the dealer to ask about the warranty, we found that he hadn't actually purchased it. The dealer then purchased the warranty, post engine failure, and told us to wait a couple of days before contacting the warranty company. Basically, he wanted us to commit fraud. We contacted Chuck Marshall to see if he could help us. He took our case and did a fantastic job of explaining the process and keeping us up-to-date. Chuck always responded quickly to our questions. We just recently got our money back. We highly recommend Chuck Marshall. read more

My mom was part of a fraud/bad car deal from an out of town new car dealership. I knew she did not know what the gravity of the situation was so I stepped in and called Chuck at Marshal Law Firm. It was the best thing I could have done. A Co-worker referred him to me and said he was the guy. I looked him up and all could find were outstanding reviews. I decided to give him a call and from the very First phone call to the last interaction with Chuck it was very pleasant, professional and speedy process. He always kept me updated and provided necessary documents when needed. He told me exactly how things were going to work out, and always listened to our needs and made it happen. Chuck, thank you very much you got us out of a huge hole. I would highly recommend Chuck at Marshal Law Firm for any of your loan car buying fraud problems! read more

Five Star Law Firm Marshall law firm is the best. I want to thank him again. I don't think his clients are just another case to him. When I read his demand letter I had to thank him for listening to me. He not only represented me throughout the matter. He was available to answer questions I had along the way. I'm grateful that Chuck Marshall is on my side. My matter was settled before the real damage was done. I purchased a BMW Thinking they would use my capital one. " Never do what I did, That is leaving with the car without ever seeing the contract". Until Chuck Marshall represented me the dealership treated me and this matter like a joke. THANK YOU CHUCK MARSHALL read more

My husband and I had an issue with a big dealership, they refused to follow the contract and we weren't sure if we'll ever get our money. Needless to say that I was pretty anxious because all my attempts to resolve the matter directly with the dealership management were unsuccessful. I also came across a few lawyers who didn't want to figure out our case and gave us no help. After I found Marshall Law Firm I finally stopped being so worried as Chuck was very responsive, supportive and knowledgeable from the very beginning and after discussing our matter with him I felt confident that the case will be in a good hands. Chuck was very helpful throughout the whole process, gave us some great advice that helped my husband to avoid his credit getting hit and answered all the questions that we had as people who never had any legal issues before. With Marshall Law Firm representing us the dealership finally started taking us seriously and we were able to get exactly what we wanted from them and our matter was resolved in short amount of time. I really appreciate all the help and professionalism and would definitely work with Chuck and Marshall Law Firm again if I ever have any issues in the future. read more

I highly recommend Chuck Marshall. I had issues with a dealership after the 10 day auto finance rule. Chuck took his time and made sure I received my auto loan. Thank you again Chuck! read more

I am not quite sure why Chuck Marshall received 5 stars because he only gave me a 1-star performance If I could give zero stars I would gladly give. I called Mr. Marshall law firm and he never answers the phone I mean never let alone return your calls. I am kinda glad I never got in touch with him because he is not reliable and I hate trying to hunt down someone who is supposed to be in business. No one is that busy where they can not return phone calls. Get some help read more

I purchased a used car from the dealer shop , a couple weeks after the purchase all types of problems started with the car , i contacted the dealer and they refused to fix it or give my money back so I called chuck and he handled everything very professional and fast .. he was able to get my full money back I highly recommend him read more

We bought a used Red 2017 KIA SOUL+ VIN# KNDJP3A58H7413475, from Bay Motors on 5/5/2017. Mr. Riskin showed us his 1/13/17 Carfax report. We also pulled our own Carfax report on 5/3/17. However, these reports were useless, as we soon found out. After we purchased the car, we encountered a series of problems and brought it to our local KIA dealer. The KIA dealer pulled a new Carfax on 8/4/17, which now reported the car had been in an accident, on 10/24/2016!!! We were in shock!! Carfax waited a full 8 months to disclose the accident and the dealer never mentioned anything either. This was unbelievable!! The KIA dealer suggested we hire an attorney, which we did immediately. Our attorney, Mr. Chuck Marshall, was amazing! He answered all of our questions completely and fully resolved this serious matter in our favor. The best part was, when Chuck explained the dealer pays the attorney fees! Chuck negotiated our returning the car for a full refund, including DMV fees, all at no cost to us! Mr. Marshall was a true blessing for our family! Bottom line, we would NEVER again buy any car from Bay Motors or trust Carfax. We hope this review helps anyone who does. Mr. Chuck Marshall 2121 N. California Blvd., Suite 290 Walnut Creek, CA 94596 P: (925) 575-7105 | F: (855) 575-7105 www.marshall-law-firm.com read more

Chuck was very professional and prompt on dealing with my matter. He solved my problem in only a few days and reached out to me to notify me immediately with any updates. I highly recommend Marshall law. I had a great experience! read more

I had a sketchy issue come up with a car I'd just bought from a used car dealership in Santa Rosa. (Many a bad story begins this way, I'm confident.) I had no idea what my rights were, and whether it was a scam, and I needed advice quick. I found Marshall Law Firm on Google and wrote to them through their web site. Chuck Marshall wrote to me the next morning, and offered to call me - get this - from the hotel lobby for a convention he was attending out of town. It made me almost cry. Chuck looked over my contract, told me exactly what my position was (luckily it was good), and gave me some fantastic advice. So good that I ended up not needing his services. That's a bad way to drum up business [grin], but such a noble service to his community. Car dealers will lie, cheat, and steal to lift the wallet out of your pants. Thank goodness for Chuck Marshall, leveling the playing field for folks who aren't as morally "creative" as car dealers. I can't say enough how much I appreciate him. read more

WORST FIRM EVER! I emailed Marshall in hopes of their help regarding a lemon car issue that I'm having at they never got back to until until TWO months later and even when I called and left a message they didn't pick up. Honestly don't even bother with this Firm they don't want to help people out they just care on what benefits them. read more

Consulted with Chuck who was quick to initially respond, extremely helpful in navigating communication and proceeding with a shady and corrupt auto dealership. Very knowledgeable, thorough, and honest as to how the court system would treat consumers vs small businesses based on the existing laws. He was willing to take on a case should I have pursued it further. It's a comfort to know there are people out there who rationally see both sides of the coin and will fight for you if you have been legitimately wronged or taken advantage of. I will call them again if I need their services. read more

I had an issue with a dealer that had been dragging on for 9 months with not resolution. Chuck had the whole thing settled with a couple of weeks. He is great to talk to, responsive and really knows the workings of the auto industry. I would not hesitate to recommend him to anyone. I would disregard any one-star reviews on here. read more

If you ever need to seek counsel or choose an attorney to represent your case, I give Chuck Marshall the highest recommendation. My husband and I were quite stressed about our car situation, but from the moment that we met Chuck we felt much more at ease. Knowledgeable, patient, thorough, thoughtful and prompt are a few words that describe him. To put it plainly, Chuck exceeded our expectations in every way. If we ever find ourselves in an unfortunate car situation (again), Chuck Marshall would be our first choice for guidance and assistance! read more

Chuck helped me with a dealer fraud case and I had a great experience. He was professional and efficient, and the matter was resolved quickly. I came out ahead with the settlement, more than I thought I would! Highly recommend working with this firm. read more

Having bought a certified car with a two-year certification , my wife and I thought we bought a vehicle that we could depend on. Boy were we wrong! Of course, just after the certification ran out, we had a major problem with our vehicle. But thankfully we found Mr. Marshall. With his knowledge and expertise, he informed us the problem should have been told to us before buying the car. In very short time, Mr. Marshall settled our issue with the dealer and we were fairly compensated. With Mr. Marshall's help, we got the "Certified" vehicle we were promised! We can't recommend Mr. Marshall highly enough. Without his help, we would have been take advantage of by the dealership. If you have an issue with your car, do yourself a favor and call Mr. Marshall. You won't be sorry. read more

I bought a used car with a blown engine. The dealership would have discovered the issue, if they would have checked the car the correct way. Chuck was very firendly to discuss my options. However, I did not end up needing his service as the issue resolved eventually and the dealership paid for the engine replacement. Still, communicating with Chuck felt very professional and I am sure who to choose as an attorney if I ever run into a similar issue again. read more

I highly recommend Chuck Marshall, Attorney, Marshall Law Firm, and here is why: Recently I got taken advantage of by a large new car dealer. I found Mr. Marshall online and called him. From the very beginning it was a pleasure dealing with him. He represented me against the dealer, and he was never condescending to me when I didn't understand something. He patiently answered all my questions, and he was very honest with me about what he thought my chances were against the dealer. My emails and phone calls were always returned promptly, and he followed through on my case in a timely manner. Mr. Marshall got money back for me from the dealer! I am very satisfied with the amount he got for me, and he respected my wishes when I decided to settle the case. I would like to say that, even if I hadn't gotten compensated (thanks again to Mr. Marshall), I would still recommend him, as I believe he is a good, competent and fair attorney who cares about his clients. Thank you, Mr. Marshall. read more

When I first called Chuck he greeted me with amazing insite on what he can do and what I must do to help my situation he has always answered my questions and had professional responses, I think Chuck Marshall greatly for his help and his continued help, thanks Chuck. read more

Chuck Marshall from Marshall Law firm have been awesome to work with. He is very informative and answered/guided us to all the questions we had. After we provided all the necessary evidence needed he took our case. He was very professional yet easy going to speak with. He was able to resolve our case in a timely matter and provided updates on a frequent bases. We were always in the loop of what was happening. If ever needed again, I will surely be contacting Chuck for advise as he would always assured to ask him questions anytime. Again, THANK YOU TO MARSHALL LAW FIRM! read more

I've contacted Chuck because of some deceptive practices of an auto dealership. Fortunately, we didn't have to resort to legal action, but after he brought some heads-up advice early on, I was able to resolve the issue. read more

First and foremost, from the first call my husband made, Chuck Marshall exemplified the meaning of true professionalism and renewed our faith in the justice system. At first we didn't believe we would have a case, but Mr Marshall assured my husband and I the used car we purchased was misrepresented by the dealer and we indeed had a case to fight. Not only did Chuck fight for our case, but he made sure the dealer would not regret it. We are very satisfied with the service he provided, and although we have never met, he displayed the professional courtesy to us, his client. We would recommend Chuck Marshall to friends, family, and anyone wronged by a used car dealer. Mr Chuck Marshall, you are the best and we thank you for representing my husband and I. read more

The Marshall Law Firm is a 10 STAR firm! My wife and I thought that it would be tough to get someone to represent us against the car dealer. We felt wronged and very frustrated and thought there was no recourse for what the dealer did to us but we were wrong. Chuck Marshall to the rescue! We purchased a 2016 Hyundai Sonata Hybrid and thought we received a fair price and that we were treated well too. Because we commute I wanted to purchase a prepaid maintenance contract with the sale. We were quoted $2000 and it would be included with the loan. After signing the contract and paperwork, we took the car home and were happy. Almost 4 weeks later we were called back to the dealer, and they explained there was a problem. They told us that the financing bank, Capital One, doesn't allow maintenance contracts on the loan, and that they had to change it to a 10 year 100,000 mile extended warranty. While upset and disappointed we agreed to the terms. While on the phone with the bank one day months later I asked them about not allowing the maintenance contract on the loan. They told me that they don't limit those things and that they don't have those restrictions. I couldn't believe it! WE WERE DECEIVED BY THE DEALER! I didn't have to look far for help! Chuck Marshall answered my email the same day and called me on the phone. He negotiated a very handsome settlement for us, and we couldn't be happier! Chuck is responsive, very knowledgeable and a pleasure to deal with. We also worked primarily through email and phone, never going to the office. He worked extra hard for us to get the best possible outcome! This goes to show you that he can help anyone in the Bay Area! If you have problems with a contract or other matter from a dealer where you think you were deceived or taken, call the Marshall Law Firm! Thanks Chuck! read more

I like to assume the best in people and refused to believe that used car salesmen live up to the negative stereotype of being sleazy and dishonest. Well, I bought a car for my 16 year old son, and was promised that the car was in perfect condition and was "like buying a certified pre-owned" car. The condition of the car was grossly misrepresented and needed over $3000 in deferred maintenance very soon after our purchase. I called the dealer who made many excuses. I found Marshall Law firm online and so very happy I did. Chuck Marshall was brilliant. This is the kind of consumer protection he does, and he does it very well. We were awarded the exact amount of our repair bill which made us very happy, and he insured that this dealer remove the words "like certified pre-owned" from their website, as that is misleading to the consumer. I would recommend Marshall Law firm whole heartedly! Well done! read more

We have never had to use a Lawyer and quite frankly we where a bit nervous. Chuck is amazing ! We purchased a vehicle from a Broker Dealer who had lied about the car's condition. We tried hopelessly to return the vehicle and ultimately turned to Chuck for his legal help. He reviewed the case and took it on. He always answered my calls and e-mails and explained everything to us. Chuck was able to get the Dealer to refund our monies and all his fees where paid for by the Dealer. His excellent attention to detail, very compassionate and efficient. Chuck is great person to deal with. This firm should be everybody's go to for legal assistance, we where lucky to find Chuck and don't think people know there is help out there. Call him should you be in need.. I know if we ever need assistance he will be our first call. Many Thanks Chuck!! read more

Highly recommend Chuck Marshall: Who took action, and solved a huge problem a vehicle, I purchased 2 yrs ago from a dealership. He always answered questions every step of the way. And the best part I was so happy with the ending results in such short time! Again Mr Chuck, I can not thank you enough!! read more

All I can say is wow! Chuck, handled my case ! With winning results, he was very skilled, focused, communicative ,professional, in a timely manor in witch resulted in a great victory for the little guy ( me ) I'm back in my car, and I can't thank Chuck enough for his Valant effects....In other words,.......CHUCK RULES!!!!!! 10'out of 10'stars!!!!! read more

Chuck was unable to assist me personally due to the nature of my case, but spent time explaining to me what steps I needed to take, and gave me a point of contact that could help me further. Thank you for being so helpful and kind read more

Had trouble with a Chevrolet dealer on a used vehicle that was advertised with an option that was non operational. Dealer refused to pay for repair. Found Chuck Marshall on line- we made contact and Chuck handled the entire matter expertly. Resulted in receiving a check from dealer for the repair and Chuck was paid by the dealer. It all went down exactly as Chuck described. He is a pro for sure. read more

I randomly stumbled upon Chuck for assistance with a lemon law case and am so thankful I did. Although opposing counsel pulled every road block in the book possible, Chuck got the job done without wavering his dedication to making sure my case was taken care off thoroughly. I highly recommend him to anyone! A+ read more

Chuck is an absolutely master of fraudulent or unfair car deals. He was crucial in my settlement of a case of a new car improperly delivered - it did not have the Adaptive Cruise Control that was ordered and claimed to have been supplied. The dealer refused to accept responsibility for this error, claiming the fault was anywhere else but with them. Chuck convinced them otherwise. Without him I am sure I would have ended up a very unhappy customer. His timely interactions with me and with the dealer insured a timely settlement. In addition, Chuck is not only skilled in his trade but honest and encouraging to his client. The other attorneys I contacted were not interested because the damages were insufficient. Chuck understood the injustice and was willing to help, despite the limitation (the details of which I cannot reveal because of the signed confidentiality agreement). He is one of the very few to give attorneys a good name. I cannot thank Chuck Marshall enough. read more

Excellent attention to detail, compassionate and efficient. Great results extremely timely and a great person to deal with. This firm should be everybody's go to for legal assistance. Thank you so much, Chuck! read more

Chuck did a great job assisting me with a potential case. Although my issue got resolved before i needed Chucks service, he stilled help me through the process. I recommend his firm to everyone. read more

Chuck is prompt, efficient and follows up right away!!! Give him a try! Thank you for your hel, Chuck!

We received advice from Chuck regarding the private sale of a used car we were interested in purchasing and it has turned out to be just fine! Thank you for the prompt reply and assistance! read more