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    Marshalls

    3.4 (8 reviews)

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    8 months ago

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    9 years ago

    Great place if looking for a bargain but have nothing specific in mind. Inventory always changing. Clean

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    Tractor Supply

    Tractor Supply

    3.3(7 reviews)
    2.0 mi
    $$

    I was horribly abused by the store manager…read more I want to be really up front about this. I will happily comply with whatever store rules someone has, but without signage, I have no way of knowing what those rules are if they're not typical rules. In this case, there was no signage of any kind. I know this because I specifically looked for it. Carefully. That said, read on. I was looking at the chicks in the middle of the store and no one was around to help me. So I went in the enclosure, that has no locks or signage (other than cute signs) and picked up a chick. Apparently not allowed. Oops. The store manager saw me, came over and went *berserk.* She loudly yelled at me in front of everyone in the middle of the store. She wouldn't back down. Instead, she doubled down and was loudly yelling at me, scolding me, and using very rude language. Humiliating! I explained that I didn't know it wasn't allowed and apologized for my error, and had there been any indication that it wasn't ok, I wouldn't have. I told her she was really out of line and unprofessional and that she shouldn't treat customers this way and that they need signage to indicate that something isn't ok. Or a lock! It made no difference. She continued to yell at me, and even defended her terrible behavior!! I insisted she apologize for her mistreatment, and she sarcastically gave me a yelling/flimsy apology, stating something like I'm sorry you're offended. Which anyone with half a brain cell knows is not an apology. Then she stalked off in a huff. As I left the store, she was angrily instructing one of the associates to put up signage. To make matters worse, I called corporate offices, waited on hold for a half hour, and when I finally got to speak to someone, I was promised that a district manager would call me. No one ever did. If you enjoy being abused, please visit this store and see the young female manager, about in her 20's, maybe 30's light brown hair. Will literally never be back or shop or any of their stores again. This company doesn't care about its customers, apparently. A problem is an opportunity to shine and earn a lifetime customer.

    I just have to say, that the Sturbridge, MA Tractor Supply has THEE most HAPPIEST and most polite…read morepeople working there, hands down. No matter when I have gone there, during the day or evening, every single person I've ever encountered there have been nothing but friendly, helpful, and knowledgeable. EVERY. SINGLE. TIME. Great customer service is not always great everywhere else, but your employees are simply a joy to deal with! Please keep up the great work and thank you!

    TJ Maxx - Empty shelves

    TJ Maxx

    2.8(18 reviews)
    11.1 mi
    $$

    I am a huge fan of T.J. Maxx. The amazing deals are endless. Unfortunately, there is always that…read moreoccasional bad apple that spoils everything and that occasional bad apple was working as a cashier at the T.J. Maxx in Auburn, Massachusetts last evening, Tuesday, May 21, 2025. The young man seemed amiable enough, and that's enough for me. We're not at the Bottega Veneta Boutique in Venice, we're in T.J. Maxx, so "basic" customer service skills are perfectly acceptable. Well, it would appear that young cashier man was incapable of accomplishing even the bare minimum of customer service, and he was not one of the adorable high schoolers there saving for college. This was a whole adult. While cashing out, I was looking to explain one very small detail to him, but he was engaged in deep conversation with his very pretty colleague. I completely understand cashier/player-player, but would it be okay if I explain just one small thing to you? LOL! Well, I thought he was listening, but I guess his head was truly deep in his colleague conversation because he promptly did exactly what I politely asked him not to do. Ugh!!! Then I asked that he please not put my shoes in the bag with my clothing and it would appear that this was a trigger for him as his annoyance was both visible and audible, with him telling me that he could refuse me service and suspend my sale, and to that I responded by saying "please do". It would not have taken a Rocket Scientist to see that he had only one interest at that moment and that was the pretty young lady who he continued to converse with, even while telling me that he didn't have to assist me. Are we serious right now! I unknowingly interrupted your "will you go on a date with me" ritual, and I can't be helped, with my purchase being cancelled. Please T.J. Maxx, that Auburn, Massachusetts is one of the very first, surely you can do better. This was an embarrassing display. Here we have, not one, but two employees who would much rather converse amongst themselves than to assist little old ladies (that would be me). Had there been another cashier available, I would have simply shifted over, problem solved, but he was the only cashier open at the time. I am not one to argue with someone about things that are as unimportant as this, but I have to say that I have never in all of my years been told that I would be refused service. The fact that two whole employees chose to continue a conversation amongst themselves rather than place a bookmark in that conversation to wait on a customer is bewildering at best.

    This is my go to TJ Maxx, but post COVID the shelves are pretty sparse. I'll give them a proper…read morereview once things are better (notice I didn't say normal?).

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    TJ Maxx - And almost empty shelves!!

    And almost empty shelves!!

    TJ Maxx - More empty shelves

    More empty shelves

    TJ Maxx - Earl grey Swiss gear suitcase

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    Earl grey Swiss gear suitcase

    Walmart Supercenter

    Walmart Supercenter

    1.9(19 reviews)
    16.5 mi
    $$

    Ok, this is Walmart, so why right a review? This is a place…read morethat's trying to be everything and succeeding at some, and totally failing at other parts. As a department store, it would get 4 stars. Good selections, prices are good, shelves are stocked, and selection is above average The pharmacy would get 5 stars. Very friendly and helpful. Prices a really great. We have to get medication for our dogs, and compared to the other pharmacies in town, we are getting the meds at almost 40% lower here, than at the chain pharmacies. Supermarket section: this would get 0 stars if I could. The produce section is a joke. I've seen better looking veggies at a food bank. Rusty looking lettuces and bagged salads, squash with pucks, dents, and soft spots. Tomatoes that are really soft. Many times shelves are not filled, to the point that you could reduce space by 30%. We did try the meat once, and that is the last time we will buy it. We don't buy milk there anymore because it seems to go bad 2 to 4 days before the expiration date. I'd like to take the temperature of the dairy case because it doesn't feel like it is set to the proper temperature, thus causing it to spoil early. Overall the prices are the same, if not more for certain items, than the other 2 supermarkets in town. As a department store, the place is good, great as a pharmacy, but a total disaster as a supermarket.

    This Walmart is my go-to store, and I shop here several times a week. I am a regular, paying…read morecustomer, and I have never been given a reason to believe that my behavior should be considered suspicious. However, during my last three or four visits, I have felt as though I was being followed or closely monitored by asset protection or individuals I now understand may have been secret shoppers. I was not aware that the person involved in the most recent incident was an employee, and the situation became so uncomfortable and unsettling that I genuinely believed something more serious or sinister might be happening. I was shopping alone with my baby, and because I did not know the person was an employee, I felt unsafe and began thinking about whether I would need to ask someone to walk me to my car or contact someone outside the store for help. Being constantly stared at and followed made me feel as though my baby and I were potentially in an unsafe situation, and I felt like we needed to get out of the store as quickly as possible. It was only afterward, after discussing the incident with my husband and putting the pieces together, that I realized the person was likely a secret shopper or part of asset protection. I understand that Walmart may have legitimate reasons and good intentions behind having asset protection and secret shoppers, and I fully understand the importance of preventing theft. However, there is a significant difference between discreetly monitoring a customer and making a regular, innocent customer feel followed, watched, or targeted. I have personally seen genuinely suspicious behavior while shopping, which makes it especially frustrating and confusing to feel that I am the person being treated suspiciously when I am simply there to shop and make purchases. This experience has been extremely disappointing and has made me uncomfortable returning to a store that I have considered my go-to Walmart. Customers should be able to shop without feeling intimidated or unsafe, especially when they have done nothing to warrant that kind of attention. I hope Walmart will take this concern seriously and consider how asset protection practices are being carried out, particularly when dealing with regular customers who have given no indication of suspicious behavior. I should not have to worry about being followed or feeling unsafe simply because I am shopping with my baby, and I do not want another customer to experience the same level of fear and discomfort that I experienced.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter - Now available at a Walmart near you

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    Now available at a Walmart near you

    Ocean State Job Lot

    Ocean State Job Lot

    4.5(15 reviews)
    2.0 mi
    $

    I wanna start this review by saying how much I already love job lot. Job lot is probably one of my…read morefavorite stores. It literally has everything that you can need and has the best specials. Best prices best Crazy deals. I normally don't go to this location because it's not close to my house, but I happen to be in Sturbridge and I saw the job lot so I was like I'll stop by. The store was amazing and way better than the location that I normally go to. They even sell liquor at this location, which is amazing. Although you can't use a Crazy Deal gift card to purchase it, which is totally fine. But this store was like a large larger store and they had so much great stuff so many great snacks and great candy selection. The only thing I will say is the dog treat selection was slim compared to the location i normally go to, but overall I love this store.

    "Down in New Orleans where everything's fine all them cats…read moreis drinkin' that wine Drinkin' that mess is their delight when they get drunk start singin' all night" (Jerry Lee Lewis) We've been big fans of Ocean State Job Lot for years and must have visited half a dozen locations in three states. But today, we saw something in their Sturbridge, MA store we had never seen before. They sell wine! Yes, they had a big sign in the shape of a wine bottle hanging from ceiling wires directing us to their wine and beer section. I didn't see much beer, but I sure saw quite a few bottles of wine. Who knew? That was just one of the revelations we had while shopping in their aisles today. The main revelation was just how large and neat and well stocked this store is. Their pricing is about the same as we've seen in other OSJLs, and that means pricing is pretty good. We spent a teense over $20 on an eclectic assortment of Polar Orange Dry soda ($1.99 for a six-pack), a container of curry powder (OSJL is our "go to" store for spices), parchment paper, some beef jerky and beef sticks, some soup and entrée mixes, two boxes of tissues, a container of chicken broth, a box of cereal, and a container of breadcrumbs. A very nice haul for the price. OSJL is an interesting franchise -some locations are small, cluttered, and unpleasant to shop in. Not here, we had a great experience, even if we didn't come out with a bottle of wine. Cheers!

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    Ocean State Job Lot
    Ocean State Job Lot - Holy Crap!! They sell wine!

    Holy Crap!! They sell wine!

    Ocean State Job Lot

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    Marshalls - deptstores - Updated August 2026

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