stop by Kohls today my cashier was great she was very friendly ,also get sales going on store was…read morenot as clean as to my last visit but better then some stores I mostly shop online

Love their sales! Store is a little messy and customer service can be rude at times. Overall a…read moregood place to shop.

Shopping in Franklin, New Jersey…read more.. Since Dollar Tree didn't have protein bars, we went to Walmart. The selection was amazing! My friend finally decided on a couple of boxes... and we went on our way. (She's making goodie bags for guests who are staying over at the hotel where her son is getting married... thoughtful, isn't she?) Customer service was excellent. They asked if we found everything we needed. We asked if they had postcards... one of the gals did a search on her phone and came to the conclusion that they didn't have any... Sorry, friends... I tried to send you a card... Better luck next store... Note: we brought our own shopping bag

This is the third time we ordered Walmart delivery and it got delivered to another address. Walmart…read moretells me they don't know or have a picture where it got delivered. At this point it's funny! It's like the driver purposely drops it off somewhere else. If we didn't have Covid, we would go drive around the neighborhood looking for our package like the last two times. Now I have to wait 48 hours to see if my refund is accepted. I'm about done with Walmart. Stopped shopping there a while ago but have a card that they accept. Walgreens seems real nice about now lol.

Ann who works there is absolutely wonderful.... She's friendly, helpful more stores need people…read morelike her.‼

had a horrible experience I wanted to check my own things out bec they have self checkout there and…read morethey guy that was by the cash register started scan my items and I was in a rush so i wanted to do it myself and he just insisted on helping me witch isn't a problem but when you ha self checkout you let the customers do their own . un happy costumer

My husband and I recently purchased a kayak. We needed assistance to secure the kayak to our roof…read morerack. Chris , a manager from customer service was absolutely amazing! He took the time to assure it was fastened correctly as well as treating us with respect while doing so. We truly appreciate his kindness and willingness to take the extra time to help us.

I ordered wine glasses and plates from Walmart for Friday delivery. The order was delayed until…read moreSunday, then delivered to the wrong address after 8 PM. To make matters worse, I spent way too much time going in circles with Walmart's chat system just trying to reach a human. After finally speaking with someone, I was told I have to wait another 48 hours before I can even request a refund because they want to see if the order gets delivered again. So let's do the math: 48 hours waiting for a delayed package, then another 48 hours waiting to ask for a refund. That's four days of waiting after Walmart already failed to deliver the order correctly. What does a person have to do to get some wine glasses and plates? The most frustrating part isn't even the delivery mistake. It's spending time with multiple customer service representatives only to end up right back at square one. In an era where companies are investing heavily in AI and customer experience, Walmart needs to do better. If customers have to fight through automated systems and multiple support agents just to get basic help, something is broken.

Very good Walmart. Just like all others it's organized, prices are good, staff is friendly, and…read moreinventory is plentiful. Loads of parking as well

I've shopped regularly at this Walmart for a long time and have generally had positive experiences,…read morewhich is why this incident stood out so sharply. I am a local resident. On the morning of February 6, 2026, I went to the returns counter to make a routine return and then planned to shop. The initial issue itself was minor and could have been resolved easily. Instead, it escalated unnecessarily. The returns associate (Angela) became increasingly hostile in tone and body language during a normal customer interaction. When I calmly pointed out that the tone felt inappropriate, the situation escalated further rather than being de-escalated. An Asset Protection manager (Eybar Taymes) became involved despite not having observed the interaction from the beginning. He immediately sided with the associate, referenced calling the police, and framed my attempt to raise a concern as "harassment." At no point was there a meaningful effort to slow things down or resolve the issue calmly. During this exchange, the associate made a derogatory comment about my clothing and called me an expletive in front of others. I left the store shaken. I later returned and completed a purchase without incident. The next day, I came back and the contrast was striking: when Mr. Taymes's manager was present and the focus was on operations, everything was professional and normal. But when Mr. Taymes was the only manager involved the day before, the situation spiraled out of control quickly instead of being de-escalated. This wasn't about a return being approved or denied. It was about escalation where de-escalation was clearly appropriate, and about Asset Protection authority being used in a way that felt confrontational rather than protective. I've since documented the incident through appropriate channels. My hope is simply that this store reinforces training around customer interactions, tone, and de-escalation--especially when no wrongdoing is involved. I'm continuing to shop here, but this experience was disappointing and avoidable. This store can do better--and based on my prior experiences, it usually does.

Went today to grab a couple of shirts stores a little messy but better than other experiences. I…read moreasked where the plus clothes were and got told they no longer sell maternity or plus size clothes. They said to call cooperate and complain. They also mentioned they swapped that section out for Levi jeans.

For such a large company it is surprising but this store is run like a joke. I purchased a few…read moregroceries items the other day and the next day when I opened the Naan bread it was all molded. Ugh! Got the phone number off receipt and after 8 calls could not get anyone to answer, outside of pharmacy & optical couldn't even leave a message. Went to return this morning, girl says "Grose!" & credits me. Period. I tell her about calling, she says - Yes I've heard that. Ask if they received fresh bread, u'll have to check was her answer. Lost a customer today!

I heard this Teso took a bit of time to officially open their doors, but I'm glad I got to drop in…read morethis weekend. This Teso has everything you need. All the popular makeup brands from Japan and Korea, the good sheet masks, collagen masks. I do wish they had a better selection of hair accessories. A decent snack and candy section - not massive. They have a very cool miniatures section where you can build your own mini scene. I thought this was pretty cool for a good price. Definitely worth a drop in if you love Teso / Daiso!

I like this happy bright store and it has everything and more including:…read more1. Wide selection of snacks, make-up and cleaning supplies to name a few 2. The price is right! 3. Interesting things you never knew existed like a mago looking ice cream 4. Service is corteous I would recommend stopping by and checking it out

The auto center there is run pretty good, and great service each time I go there, fast oil changesread more

I really want to support local Sullivan County businesses, even the chains, to help keep money…read morelocal. But they have to make an effort. This Walmart doesn't. First, appearance. Other nearby Walmart locations, including the smaller one in Napanoch, have clean, refreshed displays. This store got a few brand new black cardboard signs, but most of the store still looks like it's held toghether by duct tape and bubble gum. They've slowly removed things like vending machines in the entrances, so now there's more places for the homeless to congregate, and the store does next to nothing about that. The spot for a restaurant has been vacant for about a decade now; they've made no effort to replace it. Over the years they lost a McDonald's and a bank, and they've only just replaced the bank, nearly a decade later, with a cell phone accessory store that would usually be a kiosk in the mall. This Walmart is not the one-stop destination that others, like Middletown, is. They routinely have the majority of their self-service registers closed, even though they require minimal staffing, so there is always a line. On my most recent visit, only 3 of the 16 were open, all on the opposite side of the building from where I entered. The register I used had a broken barcode scan wand, which I needed for an oversized item, and the chip reader for credit cards was also broken. Does this mean the other 13 registers have worse equipment? When I order items from the website, they sometimes decide to fulfill my orders from this location rather than a warehouse. When that happens, items are usually shipped two days AFTER the guaranteed delivery date. Based on the stickers on the packages, they were packed on time and then left on the side, forgotten. As more and more stores open nearby, they are going to lose a few dollars here and there until we lose them for good. We need this Walmart here; I remember the days when we had to go down to Middletown for basic needs. We need this store here, but they shouldn't take us for granted -- they need to give a darn about us, also.