Great and timely care! Glad to have a place on the island that will take visitors for urgent…read moreissues. I was surprised to read the reviews, as I had a great experience with the staff and the Dr. Yukevich. Although they couldn't get me in right away, I was called with a cancellation the next day (that I was unable to make it to). When it was time for my appointment, I was brought to a room right on time and received excellent care. I was delighted not to have to go to the ER and wait all day:) Thanks Dr. Yukevich and staff!

There is only one semi-retired doctor who only works 2-3 days a week, to cram too many patients in…read moreone day, and a nurse practitioner. If you are lucky, your appointment will be scheduled within a week, but the waiting is as bad as walk-in as it is. There will be normally 4-8 people in a tiny bedroom size waiting room then 3 female staff, working behind the desk, often ignoring your arrivals. They are annoying at times. The real problem is, the receptionist, Cassandra?, seems to be always blocking any urgent attention from either the doctor or a nurse, either for a refill request, or an urgent inquiry. It appears that Dr. Gerry Yukevich and a nurse practitioner Darcy put this hardball females to restrict/maintain their tight schedules at the patients' cost. This receptionist, over the years, have often been lying, bullying, rude in her nature, and seems to be in permanently erratic state with shaky voices and frowns. Even the Doctor suggested calling his cell phone number to avoid this unnecessary instigation she raises with the patients if not threatening them. I once went there as a walk-in patient for some anti-biotics, and after 3 days of refill, the symptom didn't die out, but could not get in touch with the doctor, after 4 voice mails left over the next 2 days. And, after more numerous calls, I had to deal with the receptionist mentioned above. And, when I complained a bit of the never returned calls and when I continue to explain the medical situation, she hung up once. I thought it was disconnected and called again, then, she hung up again. When I arrived the clinic to confront her rude behavior, she lied hanging up the phone twice in front of other staff and also said there was no voice mails received, although she had admitted hearing my messages in the prior phone conversation. And, the rest of the staff acted like Bullies. The old doctor might be always a happy one, but, avoid the female staff working there, if this is the only clinic you have to go to. Otherwise, I would suggest MV hospital to save your time and there care is 3-5 times better(Faster and Nicer) with the pleasant manners. For the crowded and 2-6 hour waiting as a walk-in patient, and for many frustrating incidents with the receptionist and others as a PCP patient, I would give -1 star, And, for inconsistent and inattentive Old Doctor's schedule and too many absences, I would give his rating 2. Finally, while MV hospital doctors are all popular with long waiting, this place has plenty of opening. That tells something. When I spend hundreds of dollars for my med. insurance, I will never go to this place to be treated like a dummy by arrogant staff there.

Once again I landed in the er with a colitis attack I cannot…read moresay enough about the emts that took me from the dr office on 28 A Dr park I wanted to thank them personally but their names slip my mind Thank you for your service Next the Dr on duty was Dr Mike He was knowledgeable and had a great patient bed side personality Thank for putting me at ease I want to thank nurse Alice also for prompt effluent service enough though she had two critical patients she was attending to at the same time Great er and have been in the main hospital several times in the past 30 years Jackie Soltys

The ED department was downright incompetent yesterday. One issue after another, resulting in a…read moretransport out to Boston.

I arrived here by ambulance so there was no waiting for an ER room. Nevertheless there were lots…read moreof people waiting in the waiting room. Every ER room was full, but still the hard working staff were thoughtful and professional. This is a pretty big hospital for being in a less populated area. The only downside is that there is no 24-hour cafe for coffee, just vending machines for snacks.

Here now, with my almost 2 year old son at 10:30PM, it has been an hour and a half. He has a fever…read moreof 103 and cannot keep meds or fluids down. Still in the waiting area in the ED. This is a terrible experience. UPDATE: 11:45 PM, and just made it to a room. Since there is nothing in his belly he has started to vomit yellow bile. And no temperature has been taken. No one has seen or assessed my son. I don't know if his temperature has worsened. Some pediatric care my foot!

They take walk ins. You do not need insurance to be seen. Nurses were very nice and detailed. Free…read moreparking lot across the st.

I came to St Anne's in an ambulance I went from the ER to the ICU and after they stabilized me went…read moreto hospital room Everyone and I mean everyone has been caring and considerate as well as accommodating to all of my needs. I'm not going to lie I was scared when I came in and the warmth and sincere caring of all the nurses and aids and support team members made me feel cared for and safe Thank you to all of the doctors and nurses(to many to name) in the er icu and 3rd floor for taking such good care of me special shout out to the phlebotomists who get no love but have a critical Job to do!! God bless you all

RN on St Catherine's with Angela Stanton in charge... BIG mistake. Favorites were played beyond…read morebelief, day shift trainers not helpful and major gossip. No support for anyone. Said manager up and left when Covid hit, claiming an "injury". This nurse left.

I've frequented Newport Hospital for specialty care referrals and unfortunately on an occasion that…read morerequired a visit to the emergency room. Each time went as well as can be expected and I would return if the need arose. Parking is generous. Emergency room parking has a lot closer to its entrance. General parking is across the street and I had no issues. If full, there is some street parking in the surrounding areas. If you've never been to this hospital, you must show a government-issued identification card. The receptionist will take your information so that the next time you visit you can simply just give your name and proceed to your appointment area. Homemade masks are not allowed. If you're wearing a cloth mask, one will be given to you that meets their standards. You can wear one or both but mask-wearing is mandated inside the hospital at all times. The nurses and other workers I came into contact with were very helpful. On my first visit, I got lost and someone actually walked me all the way to the area I needed to be in without feeling like I was taking them away from something. My ER visit was a smooth one. I did have to pass through a metal detector so that was the only odd thing. I get it, at some point, something has happened to make it a necessity to do things a certain way. My entire ER visit was a little over an hour from check-in to discharge. They even had cable in the room I was placed in while waiting. I just knew I was gonna have a nap while there...nope! Things progressed in a timely manner and I was on my way. If needed, I would choose service at this hospital based on my positive experience.

My aunt who is staying in turner 4 called me to let me know for the past 30+ minutes she has been…read morewaiting for a nurse or someone to come to her room. She is 81yo with a serious health condition. She just needed help to get to the bathroom. I called the hospital was transferred to turner 4 and spoke to whoever answered the phone. I explained what the situation was, I asked if someone can fix my aunts call button. They asked who the patient was, and I told them. The woman said, "oh the light is blinking, it's working. We have a full floor and it's been busy"... I didn't want to lose it on the phone so I simply said she needs assistance getting to the bathroom. I think that crap excuse on the phone made me realize they are not hiring professionals any longer. Nursing and customer service has taken a real nose dive in the past decade or so. I wonder how many older patience are laying in urine and feces because staffing is too busy to check on them in an appropriate amount of time! I hope my aunt doesn't push the call button and it be a life and death. Nothing but negligence in that hospital. Have the ambulance take you to Miriam. They really look after you.

I was very recently (last week) in the Beth Israel Deaconess Hospital-Plymouth with a partially…read moresevered finger. The tip was dislocated and the middle phalanx crushed. Went through the ER, received excellent care from the moment that I entered (on my own, no ambulance.) The staff was professional, informative, concerned, and courteous. In addition, their attitude and good humor put me immediately at ease. After an hour in the ER, I was led to another room where I was questioned about the pain, the injury, my insurance info, and my previous medical history. After, I returned to the waiting room. A short time later, I was brought in for Xrays, and brought to another smaller rom for more questions about how I felt, if I was faint or confused, and how the pain was. After this I was brought to a curtained off area for more questions, blood tests, visitations by hospital staff, and consultations with ER Doctors and nurses. All extremely courteous and polite and helpful once again. A short while later, I asked if one of the staff might inform my wife (in the ER waiting room) of what was happening and let her know that all was good. Rather than that, they brought her to me so that I would have comfort and company while everything progressed. After a couple of hours, after my records and Xray and such were discussed and evaluated, a REALLY great ER Doctor came in to clean and stitch my finger and help make arrangements for me to have an appointment with a hand surgeon within the next few days. That appointment led to surgery at the same hospital just a few days later. A three and a half hour surgery resulted in a pin being inserted and a nice straight finger with all of the "hamburger" stitched up nice and tidy. The Pre-Op and Post-Op staff were just sensational, the surgery team and Doctor were superb ! All in all, I could not have asked for a better experience or treatment from start to finish ! ! ! !

Came across the worse nurse or lack there of I have ever seen on 3rd floor…read more Absolutely NO care at all for 7 hours for an elderly person Rude and nasty! Too lazy to do job! I have never witnessed anything like it! HORRIBLE CARE! No compassion whatsoever! I guess they let anyone have a job these days because they are desperate for help. I wouldn't let her take care of a frog let alone a human!