Amazed at the care we received from this hospital…read more The E.R. was very efficient. Our nurse Rosa was on top of everything. She works three days on each week. The hospital has free parking, rare these days. We were processed in quickly and testing was completed quickly, blood work, CT scan, etc. There are an amazing 52 beds in the E.R., with overflow room. I was impressed. Too bad there isn't an overnight cafeteria or snack bar. The one they have closed at 6pm, and we were left with vending machines.

I went for a special CAT SCAN and was treated awesome, from the Nurse who helped me get ready was…read moreawesome and the Radiologists were both very professional and kind and understanding .

Recently I had a bout with cellulitis in my lower left leg i went to the Er 4 times by ambulance…read morebecause I couldn't walk..the second time they outlined the area and was told to come back if it went passed the outline and it did... told id be admitted...went back and was sent home again..the 5th time I went back I had a 102.5 fever and they decided to keep me.... but there was no room available so the shoved me in the overflow area until a room opened up...well 3 days later still no room? Really? What did they do with all the other people who got admitted? They weren't sent here...where did they go?...now in Siberia we are only divided by a curtain... just a literal arms length away...they propped a potty up against the other side of the dividing curtain and let a man take a very healthy shit and a half and it was the most disgusting smell and experience I ever had in the hospital...I jumped out of my bed and demanded to be taken to a room.... I was willing to leave AMA in the condition I was in...finally they called a supervisor was was too gutless to come and talk to me face to face...but a miracle happened...a room opened up 2 hrs later.... The staff was awesome so I have no complaints about them... but the food was so bad I couldn't eat..and 1 night I couldn't eat the dinner and they had nothing to give me to eat but crackers...they couldn't even go to the ER and get 1 of those shitty sandwiches they offer when you're starving...the stay upstairs was like being in a hotel...the Mugar...also wonderful staff... but the problem continues...I was prescribed medications...but the line was too long and I couldn't wait cause then I'd miss my bus so I asked to have it sent to my pharmacy.... oh and God forbid you ask for a taxi voucher they act like the hospital will go bankrupt...I had no money and the bus was tree on friday... so anyway after calling my pharmacy and they caeel the hospital pharmacy a few times I still don't have any meds....I've been getting the run around...but let me tell you cape cod hospital...if this infection comes back I will be starting a lawsuit.the incompetence is unbelievable. You should be ashamed of yourselves.... disgusting absolutely disgusting.

delivering the news about my mother's passing. Absolutely disgusting. Would not disclose to me how…read moremy mother passed even though I'm her only living blood relative. When I asked to come see her I was told by the head nurse "that's what funerals are for" In addition, they misplaced my mother's belongings. It's been a week now and they said they couldn't find anything. miraculously after I called very upset and demanding answers they found her belongings, however ALL of her cash is missing. Kudos to the staff robbing a deceased 75 year old woman.

Excellent Dental Care. It is a community health care facility, yes, you have to make appointments,…read moreyes, you have to adapt - follow their procedures...and YES, they will take care of you for emergencies, follow ups. Professional, amiable and helpful front staff. Back of the house supervisors are available for assistance during special circumstances Highly efficient, do recommend

I have been trying to get Harbor Health of Hyannis, MA to renew a prescription for a relative and…read moreHarbor Health has stalled 3-4 days. The medicine is a type that one should not withdraw from quickly as there are serious side effects. Health facilities that prescribe prescriptions should not leave their patients hanging. On calling Harbor Health on multiple occasions I just keep being stalled with various excuses. If you need medicines in a timely manner I would not recommend Harbor Health of Hyannis. Bob

It's not a bad place, clean and mostly friendly…read more When I came in, I was told I had to wear a mask as the receptionist held one out to me. I'm not sure why my mask was an issue. It was on my face and covering all my facial orifices. The one she handed me was unwrapped and out of a box that they are putting their dirty hands in. I'm not taking a mask from someone who has food on their desk and has been touching other people's IDs and insurance cards. So the words cross contamination mean anything to anyone? Open boxes of masks are breeding grounds for germs...no thank you. Again, why would I have had to remove my freshly washed mask inside a building that does not allow unmasked people and have to put on something that has been touched several times as the receptionists shuffle through the box. A medical center should know better. No one said anything about not wearing deodorant for my mammogram and I'd forgotten so I showed up with deodorant on. I only realized the issue when I spotted the deodorant wipes, something they should point out to people, just in case. Of course, I went the day without deodorant because I had a three hour commute after my appointment. There was a sign on the wall that said you could ask for deodorant but when I was done and headed to the front desk, I was greeted with, "Goodbye, have a nice day." Sorry I interrupted your conversation with your desk mate. Years ago, the place used to be much more service oriented.

I just had the absolute WORST medical visit experience of my life here. I went in and there were…read moretwo nice women at the desk. They asked if I had my insurance card and I said "No, it's in my account and you can see I have a balance, I think my insurance info is in there." Stated a fact with zero emotion. One of them immediately thought I was copping attitude and I wasn't. I even told her, "I hear you. it has nothing to do with you guys. I wish insurance covered more of my care." and I laughed, trying to connect and make small talk. Then, one of them nicely walked me back and I said goodbye kindly. I gave zero attitude. I made an effort to be very polite when going to the changing room. Then, I was given my mammogram by a woman who was so gruff and angry and more rough/painful than I've ever experienced. I felt like she was mad at me by how she was acting and she was rushing like crazy (I think I was the last of the day). I was very conscious to cooperate with everything she needed me to do, I was super nervous because I could tell she was angry and although it hurt more than any other mammogram I had before, I didn't say one word . After I went to get my clothes on, I heard her loudly exclaiming in the halls "I am so sick of all these Brazilians and all the old people / all the OLD PEOPLE ! " LOUDLY exclaiming this repeatedly- not difficult to hear at all. I was appalled. The front desk receptionist and my husband are Brazilian. I went around the corner after I got dressed and I said, "What did you just say about Brazilians? What is your name? What were you saying about old people ?" She said to me "You were trying to listen to me! " I said, "No - everyone can hear you shouting and laughing (she was making these statements to another nurse). Then she said "they told me you were difficult!" So, the front desk told her I was "difficult " and she was specifically rough with me and then spewing hate. This is APPALLING and extremely unprofessional. She also said "I'm not giving you my name, I'm leaving here in a week. Why do you care what I say about old people, you're not old!" She stated she was a traveling nurse. I cannot believe the CCH SYSTEM. Never ever again. Look at my reviews- this is the only negative review I've ever given.

Dr. Fater was incredible with my surgery. I'm so happy with the results ! He answered all questions…read moreand concerns and I never felt pressured into anything extra. He was extremely professional and courteous before, throughout and after the procedure!

Great experience with Dr Fater and his staff in the office. I could not have asked for more! I…read morehighly recommend.

The staff here are amazing, considerate and dependable. They truly go above and beyond the call of…read moreduty. Really great place for kids who need to talk!