My AC went out and Jeff got there that day to look at it. He found out that the part was covered by…read moreTrane's 10 year warranty and we saved about 1200 dollars in costs for the part. He had serviced our unit once before that too. Very thankful to have found him. If My 89 year old mother needed AC it heating work, this is who i would want to help her.

The compressor on the A/c stopped running due to a faulty voltage regulator. They fit me in the…read moresame day. Ben the technician diagnosed the problem quickly and was able to replace the regulator. He was very knowledgeable and professional. The office staff did a great job from beginning to end. The house is cooling down as I write this review. Thank you!!

Good company. Tries to make things right, and I appreciate the extra effort by Julia the office…read moremanager. Actually, edited a 1 star review to make it 5 stars due to her professionalism.

EDIT: Luis call me after I posted this review and was very nice. In fact what he wanted me to…read moreknow was they want to replace the Evaporator coil not the compressor. Estimated cost of repairs $7,000. That is right, not concerned about the fact that if completed this repair I would have paid Legend Air over $30,000 in just 7 years of owning a new system. Not a typo $30,000+. And he admitted when they sold me they installed an untested system that is basically garbage. Run away from these people. They sell crap and then keep charging you over and over. I was very impressed with Legend when they installed my new systems 7 years ago. They seemed to be reputable and reliable. About two months after installation, I went in the attic and found they destroyed the steps up to the unit (two steps). I left a message and never heard back. Not a big deal and I let it go (but I curse them every time I have to change filters). Last year just before the system was 6 years old this "excellent" Lennox system had to have an Evaporator Coil replaced. Cost for labor alone over $4K. And they told me I needed a Compressor Saver. I installed that also (by why was that not needed when I installed the system). Now this year they came out and what do I need - A COMPRESSOR. I have come to the conclusion they installed garbage equipment, with poor installation and sold unneeded or items that actually caused problems. To top everything off the put a sign in my yard that said I loved my A/C man. They didn't ask, just put it in my yard. I don't love them and would not recommend them. FYI - I change my filters on a regular recommended schedule, perform all maintenance and do not abuse the system. So, after 7 years I am basically replacing the entire system. I am not sure if I was a sucker to start with or they have changed, but I would STAY AWAY FROM LEGEND AIR.

Rude, unprofessional, and complete lack of concern for any customer. Avoid at all cost…read more My air conditioner quit in Texas. I've been without air-conditioning for two days now the warranty company hired these people and they don't have the decency to call me and schedule when they're gonna get here. The warranty company will only tell me that these are the people who are coming out? I need to communicate with them. I reach out to this guy and tell him look it's two days I've been without and you haven't and you've been appointed to do this and you haven't had the decency to call and give me an estimate when you can be here. I deserve to know if you can't make it for some period of time so that I have the option of going and hiring somebody else at which point the guy said "then go do that asshole". And then he hung up on me. So now I've been without air-conditioning for two days in the Texas heat, I can't get my warranty company to return a phone call, and the company that they suggested that I use call me a name and hangs up on me for daring to ask. When are you gonna show up. The most inconsiderate and rude person I have ever dealt with in my entire life. Do not ever do business with this company. You've been warned how you will be treated when you need something because they won't bother to call you, they won't bother to show up, and if you dare to ask when your family might be able to have some comfort or if you should go to a hotel or seek somebody else's assistance, you will be cussed and hung up on.

I'll start by saying that your repair representative, Jesus Briseno is a Rock Star! Not only did…read morehe show up within the estimated timeframe, he diagnosed my AC problem quickly and returned the same day to complete the repair. Mind you, he was not scheduled to return until the next morning. That's what Customer Service is all about! Doing the EXTRA in getting the job done, and satisfying a customer on a record-breaking 108 degree day! Kudos to you Jesus! If the owner is reading this review, He/She should be proud of your work and dedication. Thank you for exemplifying true professionalism! I'd recommend your company any day!!

Mr. John Need has been our AC man for over 20 years and he is always professional and gives a great…read moreprice. Whenever we call to ask questions he is always willing to take our calls and provide support. He is never late and works in your home as if it were his own taking care to keep your home as pristine as it was before he arrived. Sincerely, Sokha Nunn

Such great, personal and efficient service! Very educational as well, and now I know how to prevent…read morethis issue in the future. Thanks so much, John and co!

We've now had three unbelievable experiences with Dave from GP Plumbing. In our 50 year lives (30…read moreof them where we've had the chance to encounter plumbing issues), we've never encountered anyone like Dave. You might have a good experience once with with a contractor, maybe twice, but by the time you have a third amazing experience, you know you found a gem in the rough. We have many stories, but the latest is from the past couple days. There was water leaking through the wall (!!), Dave came over and quickly assessed what was going on. Then the next morning we saw that the situation has deteriorated and it was actually something affecting two separate units. This was on Saturday night and Sunday morning-- Dave was over in 20 minutes immediately on both days helping us mitigate the damage which was considerable but could've been much much worse. so now we're here on Sunday afternoon, Dave is replacing a water heater, mitigating water damage with eight fans running ... diagnosed the original source of the problem and documented it all on an SD card for us. The quick summary is that a clogged toilet led to thousands of dollars of damage. We're not happy about it, but now we know what happened, and in Dave's hands we're gonna get back to some sense of normalcy here soon. Dave puts his heart... And sweat... into his projects. He works his butt off - truly.

Own and manage a condo in denton myself, always tough to find a plumber you can trust. David…read morecoordinated with my tenants crazy schedule, fixed the problem (which was kinda tricky) and did it at a fair cost. Good service trustworthy company, would highly recommend.

We've been in our house for seven years and have been using Randy Reid for 5 years now. Our…read morecompany in McKinney was bought out by a dishonest conglomerate and went through two others that tried ripping us off, including one using dye for Freon leaks and every other trick in the book. The same company told us we need new units 5 years ago because of Freon leaks. FIVE years ago! So I researched who installed the units when the house was new in 2007 and it was Randy Reid. Who better to use than the guy who actually installed them? Gave him a try and have been happy since. We have two 17 year old Rheem Classic units that are aging and he's always very honest when we do or don't need a service or a part. We are very grateful for their honesty and not trying to rip us off. Reba is his scheduler and always pleasant. His helper is very knowledgeable and has kept us in comfort several times.

Although you may not know anything about heating and air conditioning this guy does. When I asked…read morepeople I know and trust who was there go to heat and air company they all told me Reid's was great and they were right. I dare you to find someone more knowledgeable, through, and fair than Mr. Reid. Reid heating and air is the newest addition in my contact list.

Dale Kenning is the ultimate professional and he is my Preferred Referral Partner for HVAC system…read moreinstallation, repair and scheduled maintenance service. Dale is my guy for my real estate clients, family and friends when needing a HVAC professional. Call Dale! You will be glad you did!!

I contacted Dale and he was out at our house early morning and had us fixed up the same dayread more

Probably last time to use them. New evaporator coil at like 1700 reasonably priced was charged 4734…read moredollars. Just because we live in Colleyville I think we got overcharged.

I've used Ian for a couple of decades. I own a total of 5 houses and he is the ONLY A/C service…read moreman who has even looked at a unit. I am a happy customer.