My first experience with Best Air…read more Bobby came out and quickly assessed the issue, when another company I had been using kept charging me for things that had nothing to do with the actual problem. It's working great - finally. This review might change but, for now - after one visit - this company seems fair, competent and courteous. I'd recommend them!

The name is fitting. I've had several companies look at my furnace issue, some to fix and some to…read moregive me an estimate to replace but Best was the only one to fix my issue and didn't even charge me. Turns out it was a minor adjustment or 2 and other then a noisy blower the furnace did not need to be replaced. I had been charged to service it two other times very recently and on both occasions was told that I needed to replace the whole system or at least the blower to make it heat properly. After Best left it was heating like it should and, even if they had charged me a service fee, I'll never call another company to address my heat and air needs again.

My AC went out and Jeff got there that day to look at it. He found out that the part was covered by…read moreTrane's 10 year warranty and we saved about 1200 dollars in costs for the part. He had serviced our unit once before that too. Very thankful to have found him. If My 89 year old mother needed AC it heating work, this is who i would want to help her.

The compressor on the A/c stopped running due to a faulty voltage regulator. They fit me in the…read moresame day. Ben the technician diagnosed the problem quickly and was able to replace the regulator. He was very knowledgeable and professional. The office staff did a great job from beginning to end. The house is cooling down as I write this review. Thank you!!

Good company. Tries to make things right, and I appreciate the extra effort by Julia the office…read moremanager. Actually, edited a 1 star review to make it 5 stars due to her professionalism.

EDIT: Luis call me after I posted this review and was very nice. In fact what he wanted me to…read moreknow was they want to replace the Evaporator coil not the compressor. Estimated cost of repairs $7,000. That is right, not concerned about the fact that if completed this repair I would have paid Legend Air over $30,000 in just 7 years of owning a new system. Not a typo $30,000+. And he admitted when they sold me they installed an untested system that is basically garbage. Run away from these people. They sell crap and then keep charging you over and over. I was very impressed with Legend when they installed my new systems 7 years ago. They seemed to be reputable and reliable. About two months after installation, I went in the attic and found they destroyed the steps up to the unit (two steps). I left a message and never heard back. Not a big deal and I let it go (but I curse them every time I have to change filters). Last year just before the system was 6 years old this "excellent" Lennox system had to have an Evaporator Coil replaced. Cost for labor alone over $4K. And they told me I needed a Compressor Saver. I installed that also (by why was that not needed when I installed the system). Now this year they came out and what do I need - A COMPRESSOR. I have come to the conclusion they installed garbage equipment, with poor installation and sold unneeded or items that actually caused problems. To top everything off the put a sign in my yard that said I loved my A/C man. They didn't ask, just put it in my yard. I don't love them and would not recommend them. FYI - I change my filters on a regular recommended schedule, perform all maintenance and do not abuse the system. So, after 7 years I am basically replacing the entire system. I am not sure if I was a sucker to start with or they have changed, but I would STAY AWAY FROM LEGEND AIR.

Demetrius was great and professional He took the time to…read moreexplain everything Would recommend him for your needed services

My home was built in 2022, and since Houk Air Conditioning installed my HVAC system, I was tied to…read moreusing them for service under warranty. Unfortunately, one of my AC units has never worked properly. Houk came out four different times and gave me a different diagnosis each visit, yet the issue was never resolved. Once the labor warranty expired, I decided to try a smaller local company. I first had Red Star Cooling come out. The technician diagnosed a leaking evaporator coil and gave me a verbal estimate around $1,800 (labor only, since the part was under warranty). However, when the written estimate came through, it had jumped to $2,400. That lack of consistency didn't sit right with me. I then called Christmas Air, explained the situation, and received a straightforward quote over the phone that was actually a bit lower than Red Star's original estimate. They were able to come out the very next day. Denver handled the job, and he was excellent--thorough in confirming the issue, clear in explaining things, and even pointed out a few items to keep an eye on down the road. Professional, polite, and easy to work with. At this point, I'll be using Christmas Air going forward for both HVAC and plumbing

Granted, it's winter, but Mike's had somebody out to look at my short-cycling furnace within an…read morehour. The repair was explained to me clearly as well as the evidence as to why a dirty flame sensor was the likely culprit. A quick sensor clean and a re-measure of the sensor output and we were good to go. No "you should really replace ..." hard-sell that some of the companies in the area do.

For more than 3 years, I've always been impressed with Mike's willingness to do their best to…read moreband-aid my system until last week when it finally gave up the ghost. Mike explained the different system options, gave me an excellent price and and installed my new equipment skillfully, with NO SHORTCUTS. Consistently honorable, trustworthy, and enjoyable. Thanks, Mike. We're COLD now!

Short version: This is the best HVAC company I've ever worked with, in Denton or otherwise. Great…read moreservice, great pricing, honest business practices. Choose them if you need work done and you'll be happy you did. If you've got a large dollar amount repair quote from another company, consider getting a second opinion from Pronto first, don't get scammed just because it's hot outside. Long version: My A/C went out last night and I called first thing in the morning to see if they could come out today given the heat. Not only did they squeeze me in early in the day, the price to inspect the whole system and fix my issue was excellent. Raul explained everything super clearly, and helped me understand my system, what I needed to do to maintain it and save money in the long term. I'd gotten a quote for the A/C issue the week prior that was in excess of 20K for the whole system to be replaced. When Raul came out and inspected it, he told me that he was surprised by that quote, and it would cost less than half of that if he did it. He then walked me though what would need to be done in easy to understand terms and even told me the best time to schedule the work during the slower season for cheaper pricing. The experience was above and beyond what I could've even hoped for, made my day. I've had bad experiences in the past with some of the other larger HVAC companies in Denton, but after working with Raul and Pronto Air, I know I don't have to worry about that anymore and it's such a relief. I can't recommend this company highly enough. You will be very glad you chose to work with them.

I accidentally called Pronto after hours because I misread their listing. But Raul called me back…read moreabout 15 min later and set up an appointment for me the next day. They had everything with them that they needed to repair my system and did a great job at a reasonable price. Sometimes it can be difficult in Texas to find a repair business that is honest, professional and knowledgable so I was very glad to find Pronto Air through Yelp. I got to know the Rauls a little and immediately signed up for their service plan. In Texas, AC can mean life or death! Seriously, Pronto Air has my highest personal recommendation, As of now, I'm a dedicated customer.

My experience with Cool Guys was upsetting and honestly eye-opening…read more All I did was ask for an order number -- a routine request required to help them. Instead of responding with basic professionalism, they escalated the situation and went out of their way to file a complaint that impacted my employment and led to my termination under false accusations. It felt unnecessary, hostile, and deeply unfair. No one should have their livelihood threatened over standard workplace procedure, specifically in our great state of TEXAS. That kind of behavior shows a serious lack of integrity. I would think twice before supporting a company that operates this way.

Do not get new units installed with this business. Our units are less than 4 years old. They sold…read moreus on the "top of the line units" and we had issues from the start. Our upstairs unit has not only failed multiple times. And we have been charged for them coming out to "fix" the issue. Never serviced our units . On top of all of that we not have excess moisture that causes mold that has spread through our vents and into our bedrooms. We are far from upset at this point. We have been drained of money and still need to fix the issues they caused. Don't "save" by going to them get it done right from a more reputable company it will save you more in the end.

Aarons Air Conditioning came highly recommended as very Knowledgeable and Honest. I found this to…read morebe very true. Easy to schedule a time and they quickly got my units serviced and working just in time for summer. The only guys I will ever call.

We had Aaron perform our spring check up and had him add surge protectors to our outdoor units. He…read moreis prompt and affordable, but the best thing I can say is that I trust him. We searched him out after ABC divested themselves of their HVAC service. He had helped install a new air conditioner and worked with us till everything was satisfactory. He gained our trust with that work.