The worst plumber ever-work is terrible and Bruce and his wife both are rude and disrespectful once…read morethe pitiful job was done! He doesn't even clean up his work. No I do not recommend this man for anything.

Straight forward, quality work and very reasonable on price. He identified a leak in a lead liner…read morein the ground, opened up the floor and replaced the piping with pvc. Would use him again if I have another underground plumbing issue.

The first time I had a leak behind the kitchen sink that was flowing out of the exterior wall and…read moreinto neighbors yard. I was originally thinking to go through exterior brick wall to access pipes instead of cutting back out of new cabinets. I decided I needed some advice, so called up Plumbing Frisco and They came out and advised me. I ended up going through cabinet back and found leak. They came out that night soldered a new joint in a small space under sink for me to get my kitchen patched up.

Honest, reliable and excellent work. Mr. Lewis has high tech equipment that helps him determine…read morewhere the problem begins and ends so he is not jackhammering your concrete while guessing where the leak is--his equipment also tells him when the entire leak has been stopped. He helped us move some stuff in the garage, most plumbers will not and he did not take advantage of an elderly blind woman when others definitely would have. He also helped her repair something that makes her life much easier out of the goodness of his heart. I can not say enough good things about this man. Diane Story

I had a tankless water heater burst just hours before I was leaving town. Harvey and Tonya worked…read morewith me to meet one of my neighbors in my home while I was gone and stop the leak. Then when I got home he worked so hard to replace and upgrade my tankless water heater. He even fixed a pressure problem affecting my entire house that 2 other plumbers and the city were unable to resolve for the last 6 years! Harvey is the best. Very professional, honest, and knowledgeable. Do not hesitate to call him.

Fair and honest. Never quoted work that wasn't needed. Always my choice for installs and repairs.read more

This company caused me more money than their services were worth. Their plumbers ruined my…read morecabinetry, overtightened my drains, installed rough valves crooked, I had to purchase new valves, new drains, pay tile guys to come back to open the wall, pay a new plumber to fix the crooked valves (after purchasing new valves) pay to have the drywall patched, pay for the tile crew to come back out to fix the wall, then pay a new plumber to do top out. They charged me for trip charges that were un necessary, if their team did their job correct the first time, it would have been needed. When I brought my grievances to the attention of Nick the owner, he said I was wrong and defended his crew despite ever stepping foot on my job site to truly understand the magnitude of his teams damage. Instead of making it right, he told me that he has a contract with my GC and not me. Refused to take accountability. I had to hire another crew to finish the job and fix their shotty work. They had to drill into my concrete because they forgot to lay a spout for my floor mounted tub filler. They had to drill into my concrete to center toilet drains. Nothing was done correct, and everything was done 2-3x, the 3rd and final time was handled by a different company so that it could get done well.

Shout Out to Genzel Plumbing - 5 STARS Recently needed a…read moreplumber for a leaky toilet in our new home (less than 3 years old). Tried researching online but was overwhelmed by all the good and bad reviews for most of the businesses. My neighbor suggested Genzel Plumbing and I'm glad we did. Our experience with them from first phone call to end project was positive. I called and spoke with Amber. I explained our guest bathroom leaky toilet problem. Amber was professional and friendly. She explained there was an upfront $89 charge for a service technician to come out. The service technician would evaluate and let us know the total cost up front. I agreed the charge was acceptable and made an appointment for a service technician to come out to our home. The morning of the appointment Amber called to let us know Rocky Johnson (Service Technician) with 27 years of experience was on his way. Also received a text & email with Rocky's picture. Rocky arrived on time and was professional and friendly. He assessed the problem and explained what was needed. He was very detailed and patient with our questions before we agreed on the service. Rocky completed the job and left us with a clean bathroom and no leaky toilet. Ask for Rocky Johnson you will not be disappointed. Regards, Sandi (Celina, TX)

Stop researching plumbers because I did the work for you. I got multiple bids for replacing a…read moretankless water heater and Genzel matched the lowest one. Wyatt showed up on time and conducted himself with the most professionalism I have really ever encountered. He quickly assessed the issue and did the work same day. This was painless and perfect. Great communication and fast and quality work. I will truly never use another plumber. Wyatt is my guy and Genzel is my plumber forever.

I was in the process of selling my home when a hydro static test failed on my plumbing. With the…read moreclosing date nearing and time running out, AM plumbing was able to squeeze us in to their scheduling and get us fixed up. They were able to successfully remove the damaged drain line and install new pvc in a couple if hours. They were able to do the repair and test the lines again all within a day. Theyre pricing was the more reasonable of all of the plumbing companies that had come out. Can i mention the customer service over the phone? With things getting hectic, the lady on the phones was able to give me full 5 star service and make the entire selling process less painful. She was able to provide me with everything i was being asked for from the buyer, and almost instantaneously so we were able to prevent the close date from extending.

Service was exceptional. Plumbers were courteous, knowledgeable, honest, and efficient. Highly…read morerecommend.

Cannot recommend Travis and the True Integrity team highly enough. Over the years we had them out…read morefor several different issues and I wouldn't call anyone else. Great work and great people.

Not satisfied with their service. I was overcharged for the service requested. To expose the facts…read moreI requested a repair on a seal of my sink and changing a faucet of the kitchen sink. Simple repairs, took the company an hour of labor. I was charged 450 dollars for that, in which the company charged me 325 dollars to change the faucet, and that took the plumber under 10 minutes. I highly recommend whoever is using this company to get an estimate before having them do anything, I assumed it would be on the average price range for that service, but I was wrong. I felt like they took advantage of the situation, and when I contacted the company he just explained that this was the service price, unrelated to hours of work, affirming that it was fast because it was efficient and asked me "What exactly are you wanting?" Also, I had to request them to return the faucet they removed and took with them, to dispose of it, they said. I just upgraded to a new one but the one they removed was perfectly fine and I wanted to keep it. At least they brought that one back the next day. Besides all that you would expect the seal at least to sit centered to sink recess, specially for the price charged for the service and the Master Plumbing nomination that they give themselves.

I have used Todd a couple of times over the past few years…read more One of the times was during a hard freeze over the winter. Todd walked me through triage over the phone with my tankless hot water unit on a Sunday afternoon. He was out the next day to do a work around and then back out the very next day with permanent solution.

$175 for a service call. NOTHING was wrong. Thank God repairs weren't necessary, but DAMN $175. I'm…read moreon disability. If I had know before hand the cost I would have used another company.