My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

I wish I could give 10 stars. I have had horrible history ( did not do correct work and stole my cc…read moreinfo and then money....) with ken brown from brown and sons. Dietz and son were professional, knowledgeable, and timely. They fixed our plumbing inside and were very reasonable. I highly recommend them!!!!

Love my new water faucet for watering the cows! This company does great work!…read moreThey also fixed my leaky faucets, will call them again for any plumbing needs I have!

Brents came out right away and fixed our two leaky sinks! He did a great job and we appreciate him!read more

The drainpipe on our washing machine backed up and leaked into the living room. We thought it was…read morejust the washer so decided to wait until we go through the Christmas Holiday until it leaked a second time when the kids took a shower upstairs. I called Josh and he was able to come out the next day and clear the drain. Thank you very much for coming out on such short notice and during the holidays. We couldn't be more thankful for your quick response and quickly clearing our drain! You can't beat excellent service and not getting price gouged! Highly recommend!!!!

I recently (last week 8/2/21) relied on your repair services. The company was slow to respond but…read morequick to repair and depart. When he was fiished and I had paid for the service I went on about my business. After a few hours, I noticed water was flowing across my bathroom floor again. I called the company and was told that they would be out to check on it. They showed up the next day and corrected the water level error. After a few day it began leaking again. As of today I had to get a relative to replace the defective part so the toilet would flush and not overfill. I was totally frustrated with their service. I was charged $200 for a defective ($10) part.

I was nearly run off the road yesterday by one of their drivers, so if this is how they act on the…read moreroad, then I cannot imagine their work ethic is any better. The incident occurred during rush hour in Irving, TX at about 5:20 PM, 12.18.18. The particular location was in an area where road construction was cutting two lanes down into one. Rather than zipper in the traffic as is expected in normal traffic, the gentleman driving the Good Ol' Boyz plumbing work truck made it a point to speed up, thus cutting me off from a window I had, and force me to slam on my breaks lest I drive into the road work area which was about 3 feet lower than the road. He then made it a point to stop and glare at me as if I was the one somehow at fault. As fate would have it, we shared the same drive for several miles which allowed me to make a few observations. He sped, typically 10-15 miles over the posted limit (usually getting stuck behind someone doing the limit so I was able to catch up); I often noticed him looking down presumably at a cell phone while driving; and he made regular erratic lane changes without signaling. I'm unsure as to the nature of his rush, but it was unsafe driving at its best. If the owner happens to read this and would like to reach out to me, I did jot down the license plate and description of the person driving.

I cannot say enough wonderful things about my experience with 308 Solutions Group. I have to say…read morethat the culture of their company must be amazing because everyone I interacted with went above & beyond their role. I was in need of a generator (right before this current winter storm). Efrain returned my call shortly & educated me on generators & answered all my questions. Efrain worked with my HOA & got approval for me that day. Efrain also followed up with me to make sure everything went well after the install work. Amazing customer service!!!! And the fabulous experience continued when Anthony & Jonathan came out to do the installation. They were on time, professional, courteous, & respectful of my home. They were patient & determined to get the job done on time & properly. I was so impressed with from start to finish. Anthony also followed up with me the next day to make sure all was well. Bravo to all of you! I highly recommend 308 Solutions Group, & I will definitely be using them in the future for my electrical & plumbing needs.

I've now had this company out for both electrical and plumbing. They're fair and prompt. They…read morecommunicate well. I'm happy with their work all around.

I purchased a high-end Carrier system from these fine folks. The installation was plagued with…read morechallenges (e.g., not enough space for new unit in attic, etc.). A couple of the issues were avoidable, hence the 4 stars. However, I must say that Force Home Services is 100% dedicated to customer satisfaction. They never made excuses and my satisfaction with their work and product was always their only concern. I know my job cost them more than they made, but they never complained or brought up their expense. They just did the right thing. This commitment to service is not just with management -- every employee I have encountered demonstrates the same commitment. Not every install goes perfectly, and that's exactly when customer service becomes critical. It's also worth noting that the owner, Ron, has many veterans on staff. It's great to see a local business giving opportunities to our local heroes. You gotta like that!

I called to have a wax ring replaced on a leaking toilet. I've done this job myself many times, but…read morenow suffer from arthritis. I even supplied the wax ring and shims for leveling. This is a 20-30 minute job. They wanted to charge $455!!!!!!! And we are paying for their annual inspection service. So tired of plumbers who are taking advantage of customers with their commissions based abuses.