Fabrica was amazing. Very professional and took care of our…read moreissue. Thank you Have a wonderful holiday

The communication from this site is amazing - right up until you sign a contract. Then it's non…read moreexistent. Poor response times to communication - 'I'm on holiday'... then when they book an appointment with you they won't show up, nor will they communicate with you until after the appointment time. Avoid.

Robert and his employees are really just a solid team. They're great communicators and very…read moreknowledgeable in their field of expertise. Im currently using their termite and pest control service. Very happy with everything so far. Would highly recommend their business!

Great customer service. Kept us updated on arrival time. Dennis was super knowledgeable and…read moreexplained all aspects of what he would be treating. Would definitely recommend Kinder Safe Pet!

Matt is the best. He's Knowledgable and knows what you need. He always calls and asks if there…read moreare any issues. I've been with him for over 3 years and wouldn't use anyone else.

Matt was great, came in the day after I called. On time, knows his stuff and resolved my problem…read more If needed, will use again.

If there were 0 stars, I would give 0 stars... why dont u have 0 stars ? you need 0 stars I…read morehave a contract with Hughes, i pay them upwards of $2000 a year for mosquitoes, Roaches, ants and termites... they finally showed up today .. after me calling them over and over and over about the roaches and billed me $150 dollars. and I do not even know if the roaches are gone. Do not do business with Hughes.. you will regret it.. I do.. and I am stuck with them

This is a PSA to the people in Venice and the surrounding areas: Please be careful who you let in…read moreto your house. A technician from Hughes Exterminators came to our home to do the quarterly inspection/treatment. I caught him acting inappropriately in the master closet and I told him to leave our house and never come back. Once he was out of the house, I immediately called the Hughes office to report him. The receptionist's response was, "That doesn't sound like Bryce." Bryce ended up with a verbal warning and scolding from the branch manager when he should have been fired. Please beware!

I've been them for several years. Always there on time and do a great job. With the cold we just…read morehad rats got in my house and I was petrified. I called and they came right away. The rats had eaten through the wire around the air conditioner. They repaired that and set traps and I haven't seen any more. The come every few days and ek the traps.

They have a nice little "Termination Fee". sign up for service, ask if there is a Termination Fee…read moreif you cancel after six months, let them tell you "no" and then when you do there is a $250 termination fee. I guess because it is a lower case termination fee that makes it okay. Still not a very nice thing to do to a 97 who doesn't have time to argue.... Make your own choice....

Everything promised was delivered. Problem was fully corrected. Time was spent explaining things…read moreunknown to homeowner. I would rate the service highly and their ability in their field, Pest control and Customer service.

Fast courteous LISTENED to my concerns and come out and took care of it…read morethey wanted to know what my problem was

Avoid this company at ALL costs. Please read…read more I attempted to cancel my pest control service multiple times with the original company via phone and email while I was still living at the residence. No one answered calls. No one responded to emails. Cancellation was effectively made impossible. In early February 2025, I sent two written emails clearly requesting cancellation, explicitly stating that I had already been trying to cancel for two months without any response. I never received a reply or confirmation.. yet the billing continued anyway. My lease ended in early April 2025. Shortly prior, on March 28, 2025, I was involved in a serious car accident and was hospitalized for about a month, followed by rehabilitation where I literally could not walk. While I was hospitalized and in rehab, this company sent an email on April 28, 2025 claiming they had acquired the original company and continued billing me for services at a property I no longer lived at and had already tried repeatedly to cancel. They now insist (in January 2026) I owe money because they "sent an email," even though I had already canceled months earlier and was medically incapacitated at the time. When I finally spoke with them and provided written proof of my cancellation attempts, they refused to honor it and tried to distance themselves from the original company.. despite having acquired the account and its history. This is not a customer service issue. This is a billing and ethics issue. If you sign up with this company: -Be prepared to fight to cancel -Document everything -Expect silence when you try to stop service -Expect continued billing after cancellation I would STRONGLY discourage anyone from using a company that ignores cancellation requests, bills for unauthorized services, and attempts to hold customers financially responsible under circumstances like these. There are plenty of pest control companies that operate transparently and ethically. This is not one of them.

Incredibly unprofessional sales tactics. I had a door to door sales person show up at 8pm ringing…read moremy doorbell as I was trying to put my kids to sleep. After I answered and let him know we were not interested, he continued on to try to sell me on your service, then asked me if he could have something to eat because he wasn't given time for lunch. One: do not send people door to door at this time of day. You're going to irritate a lot of parents. I'll frankly never consider your service with that approach. It tells me you don't care. Two: teach your team how to interact with potential customers. Not a good look for your company based on our interaction. Three: figure out a way to feed the people on your team or give them the time for a meal. I'd be embarrassed if anyone who worked for me didn't have access to the time and ability to have a proper lunch.