This experience started off pretty rocky, but thankfully it ended better than it began. I don't get…read moremy package delivered with fed ex as much so I wasn't expecting the hassle. I had a package scheduled for Saturday delivery for my boyfriend's birthday, and since it needed a signature, I stayed home waiting for it. I also had an event to go to, but I didn't want to miss the delivery. When I checked my phone, it said they "missed me" and couldn't get through the gate. The office was open, and my number was listed, but I didn't receive a call or anything. Trying to reach customer service was a headache. I kept getting automated prompts before finally reaching a real person. They told me they couldn't give me any details because it was a "secured package" and that I needed to contact the shipper, which didn't sit right with me. I asked for a manager, and he agreed that wasn't correct. He ended up giving me the location where my package was being held. I drove to that FedEx location and spoke with a lady up front. She checked and told me my package was still on the truck but that the driver would swing back by to deliver it. She also stated that they do not call the residents when delivering the packages which is why I didn't receive a phone call. They couldn't give me an exact time, only an estimate. My event started at 11, and they told me it'd be after 12. I waited, and thankfully, after 12, the driver did show up. The woman apologized for the confusion, which I appreciated. It was definitely a stressful morning between customer service, the mixed information, and having to drive around trying to track my package down. I'm not sure if I'd rely on FedEx again, but I'm glad it ended up working out. I really wish there was a way to contact the local store directly instead of dealing with the general customer service line. Still, I do appreciate the driver for coming back, especially since they're closed Sundays and my boyfriend's birthday was the next day

We had to hit up this location as we had a package that needed signature and we missed the delivery…read morea few times. It was easy enough to find, but note that the entrance you'll want to use is around the side and marked for visitors / guests. The remainder is for staff and employees. It honestly felt a little odd just walking in to the office. There are a couple of desks with computers up front and we were greeted by a staff member. We showed her our delivery pick up tag and explained the situation. She went to the back and it took a bit to grab our package - which is not surprising given the number of packages they receive. We talked with a couple other staff members while we waited. Everyone was very friendly and nice. We made small talk and they brought our box out. It was an easy process and didn't take too much time. Overall: A Good facility with friendly people. If you miss a package deliver this is where you'll go!

DO NOT GO HERE! if you are not going for the self service. customer service is 100% horrible will…read morenot print anything you ask if it is "too confusing" just attempted to go get a print done and when I explained the details of the order they immediately dismissed me without even attempting to try it. I had to drive a whole 20 min to the other store and they printed it with no issue!

I was looking for a fedex to ship a box home before I caught my flight, this fedex happened to be…read morethe closest store to me. The turn is a bit easy to miss, I turned into the wrong parking lot the first time around. Once you reach the right one, there's plenty of parking spots. I stopped in before lunch time so it was quite a breeze to check-in and check-out. The guy who helped me was very kind and helpful. If I'm not mistaken, his name is Cody. I can always depend and rely on FedEx!

I've used PS Freight for the last two years and they are awesome! Everyone is friendly and willing…read moreto show you the ropes as a newbie! They even showed me how to pack the barrel correctly! I've had items mailed directly to them for shipping. Great family and company Amanda

From the owner: Caribbean Shipping, Barrels, boxes, Antigua, Barbados, Dominica, Guyana, Jamaica, St. Kitrs &…read moreNevis, Tortola. US Virgin Islands, FedEx Services, Air Services.

Maybe I visited on an off day, but unfortunately I did not receive the great service other…read morereviewers have experienced. Actually, from what I observed while I was there, the other employee working was giving great customer service while also being efficient and careful with people's items. So maybe the other reviewers were helped by her or someone like her. Unfortunately the other employee, who helped me, seemed like she did not want to be working there or helping anyone. I walked in around 15 minutes before closing (6:45pm), which I hate to do, but due to my schedule I didn't have much choice. I needed to print a couple of things (including a label) and ship my Nintendo Switch 2 in for service, but didn't have an appropriately-sized box. There was no line when I walked in so I went to this employee after she finished helping the person ahead of me, and told her I needed a couple of things--firstly, to print a label. She immediately waved me away and pointed to a sign on the opposite wall about the email address to send the label to. I had a question but she immediately waved up the next person who had just walked in before I had a chance to say anything else. I had an email already drafted so I was able to send the documents quickly (a label + a sheet with information about the service). Once she was finished helping the next person, I told her I also needed a box to ship the item in. She seemed extremely inconvenienced by this and asked if I also needed bubble wrap. I asked how much that would cost and she sighed and punched it into the computer and then gestured at the screen for me to look at. It was $18 for everything which seemed steep, and it was not clearly itemized, but I felt like I was already bothering her immensely so I said it was fine. She charged me for it, threw the label into the box, gave me the receipt, and said "have a nice day," then took the box and threw it on a counter next to the registers and went back to the register and waved the next person up. Since the Nintendo Switch 2 is a $500 item, was in a box clearly labelled "Nintendo Switch 2", the counter was in a spot that is easily accessible to guests, the item was not packed or even bubble wrapped, and was being left completely unattended, I was a bit flabbergasted. I had just paid $18 to have the item packed? The other employee was taking her time and carefully packing everything and making sure the customers were happy with it. I totally understand being stressed out close to closing time, but the attitude was absurd. I didn't want to leave without the assurance that my item was safe, so I waited for her to finish helping a couple of people and then asked if I could see the item be packed before I left. She rolled her eyes and then went over and quite aggressively packed the item in bubble wrap, then turned around and made eye contact and held the item up before dropping it in the box, then aggressively taping the box, tossing it around the whole time. If I hadn't packed the console well in the inner box, I would be worried it was broken even further. I thanked her and left but the whole experience was unpleasant. I don't think it's unreasonable to want to make sure an expensive item is treated with care, but I was made to feel unreasonable. I'll be sure to go to the Winter Park location in the future, where they treat customers with kindness even after 6pm.

I can't recommend this UPS Store enough!…read more The employees are always quick, efficient, and super friendly, even when the line is out the door (which is often). Here they handle every package and request with such professionalism that you barely notice how busy it is. Their services are reliable, inexpensive and comprehensive, making shipping, printing, and mailbox needs completely stress-free. Definitely my go-to spot for anything UPS-related things and Amazon return.

Boxes etc has been my go to local business for all of my shipping supplies. Before I knew better, I…read moreused to order everything from one of the big retailers and didn't realize how much of a rip-off it was. The owners/staff here are friendly and helpful and they have some of the best prices in town. The only downside is that they only keep certain sized boxes in stock so sometimes when you find a box on the website that you want, you'll have to special order it and wait a bit. Totally understandable though as they only have so much space to keep stuff on hand. For anyone that ships out items regularly, I highly recommend checking this place out. Even if they don't have the particular shipping box/item in stock that you're looking for, they'll definitely be able to help out and make an alternative suggestion for you or make a special order for you.

Pros: This place has a wide variety of boxes and shipping supplies at competitive prices. The…read moreservice is always fast, fun, and friendly. Cons: They don't regularly stock certain box sizes based on pricing, supply, and demand; they never keep 18 x 18 x 12 boxes in stock. The parking lot situation is a bit industrial, so be mindful of the trucks and adhere to the yellow markings on the ground. People: Excellent Process: Good Product: Good Quality: Good Quantity: N/A Value: Fair Cleanliness: Good Ambience: Good Timing: Good Attention To Detail: Good

Communication at first was great, then they failed to call me the day prior, I had to call them. I…read moreconfirmed with them again what was needed as far as truck, lift and provide the dimensions weight everything. The confirmed and said nothing to worry about. they tell me they would arrive between 8-10am then get texted at 10pm the night before saying 12-2pm. 2pm no call no show, 2:20 the driver calls telling me 30-40min. I again to make sure the information and what type of truck and lift gate needed. Driver shows up just before 3pm with a truck that is smaller then needed and with a lift gate smaller and unable to handle the move. Their driver was extremely nice guy. He tired to call his manager who could be heard over the phone bothered that we was called. Worst of all refused to speak with us or rectify the situation. Said we can wait till Monday to speak with the estimate rep. 1st class moving failed and Could not deliver. Cost my business time and money.

Would highly highly recommend 1st class moving ! Our family of 4 just moved from CT to FL…read more The reservation process was smooth, the movers were punctual and great at communicating and did the job (both loading and unloading) so quickly !!! I have not one negative thing to say about this company. Thank you first class for making this process so smooth for us!!

Honest merchant! Electrical connector on my trailer hitch didn't work, made appointment for…read morereplacement with $220-$280 estimates. Technician tested, determined my connector worked properly. No charge but if they had replaced the part I'd never have known. I'll go here next time I need a truck, supplies or hitch work!

The great location in the Orlando area. Adam is on point with all the guest that come in. His staff…read moreis very helpful and amazing at what they do. They resolve issues quickly and make sure your rental needs are met. Glad to do business with them.

I cannot say enough good things about this business. Communication was prompt and informative. Cost…read moreof the delivery was very fair. I was able to schedule a delivery with next day service. From the owner to the driver, this was one of the best experiences I've had with any business that I have rated to this date. I absolutely recommend Mindset Pro Logistics without any reservations whatsoever.

Was very friendly and was great to work with. Did a great job. Thank you so much. He was on time…read more Communication was good and responds were fast.

Store is GROSS....Customer Service is Trash.....Charges you to print a label (no other UPS Store…read moredoes this)! DO NOT USE THIS LOCATION!!!!

I was in a pinch, needed to ship some items as they would not fit in my travel bags. Went in with…read moreno supplies like tape or bubble wrap so I used their "pack it for you" service. Very reasonable and the package arrived with everything in good condition. The cost wasn't much more than the cost of shipping. Initially I was worried about not packing it myself, but the guys at the counter packed everything safely. Thanks again!