I just want to shout out Nick who helped me out today- he was very nice and asked me how I was and…read moregenerally seemed to care about my experience there. And in a world where customer service is dying , I think it's important to shout out those who still bring it. So thank you Nick for being so nice!

I rarely give one star to any business but I'll make an exception, in this case…read more I'm out of town and I don't travel with a printer. I have to get copies of a couple of documents that I've had faxed here. The website said it opened at 07300 as well as the sign in front on the door. I called twice to see if anyone was inside and forget to unlock the doors. No one answered and the lights were out; there was no sign in the window saying that they would open late or on holiday so I expected for the store to be opened. I say in front of the store over 20 minutes setting if it would opened. Sad to say, it didn't at lest while I was there.

Had to get a document notarized today. Ship Orlando was prompt, professional and courteous. I will…read moredefinitely be seeking their mailing and package services in the future.

Called and very helpful. Great location and does everything even digital mailboxes…read more Going to rent a mailbox for business and to keep everything from going to the house too. Pricing competitive.

the most awesome company. they go way out of their way to help you Customer Service and Value…read moreis the best! Highly Recommend!!!!!

I saved almost 50 bucks shipping a painting from RAPID ESTATE LIQUIDATORS, from Orlando to…read morePortland! On top of that they went above and beyond in packaging, the best I have had since I have been auction buying. I highly recommend them for their fast and professional service. Thank you!

Nice people work here. They are pretty fast. There is a shelf check in a boxes that you have…read morealready have the mail code on them. If it's packed, I just come back. They are very helpful.

Incredibly kind and patient people at this location. They…read moreare careful to acknowledge everyone who comes in and thoughtful with you once you get to the counter. All of which I appreciate.

KATHRYN was amazing !! She helped me Notarize some very important paperwork and did it with…read moreprofessionalism and friendliness. Thank you Kathryn. And thank you local Parcel Plus

It was my first time sending anything overseas so I headed over here to use DHL…read more Pamela was nice and extremely helpful in helping me fill out the missing pieces to the foreign address. Great service and the only downside is DHL's pricing, never knew it was so expensive to send a single envelope! lol

Saturday, June 6, 2026 (Noonish) - I had three boxes of…read morereturns - each one from a different company. In my haste to make the returns before it got too late in the day, I failed to print the return shipping labels I needed, neither of the labels were the qr code kind in which the UPS Store can print them for you. As I was trying to figure out where I could print without going all the way back home, the gentleman let me know I could forward the labels to their designated email address, and he could print them for me. The fee was $2.50 for the initial service + $0.50 per printed page. In my situation, it was like "a ram in the bush". After expressing the utmost thanks, I was able to have each return shipping label printed. The customer service is normally good here, and today is was definitely giving great. The store was clean, organized, and cool [had a/c]. This is my preferred location, and today I was reminded why (one more time).

Great service folks by Brother Brij Amin -he should be an example to be an UPS store franchise the…read morebest franchise in this town. Good value in the store January 10-17th 2026 week. Outstanding Brij Amin is the best entrepreneur in the Altamonte springs for the UPS Store. He should be a true example for a UPS Store how to run, how efficient he is... manage so well... Talks to the point, very concise and helpful. Today, January 17th, I had a wonderful experience with Manisha and Arifi... they were impressive. Excellent work ethics. 2024/2025 ...way back. longtime customer... from October 9th, 2023. Sebastian and Natasha are utterly amazing! Cares for good customer service Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: 5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit." "Honesty is the Best Policy "Be Truthful, Honest and Fair"

Great place to have packages and barrels ship to anywhere in the Caribbean and the rest of the worldread more

Stopped by this UPS while on vacation for a quick returns I forgot to do. They are a bit hard to…read moreget to during prime traffic hours but if you time the traffic lights right you can get into their small lot no problem. The staff here were courteous and super friendly. I was able to complete 4 Amazon returns in less than 10 minutes. I highly recommend this UPS location!

Soooo clean and smells good! I've never been to a UPS store that was this tidy! Kudos to whoever…read moreruns this shop! Jay was extremely kind and it was easy for me to do what I needed to do. Customer service, value and organized shop!!

Lawrence is the best driver working for Reliable Carriers. I have nothing but a great experience…read morewith this guy. I would recommend him highly and I will specifically ask for him to carry my cars. He took a load of 3 cars for me from Michigan to California and I was totally impressed by the way he conducted the business. I will ask again in 3 weeks to load 4 more for me. I checked around with other Carriers and most of them they don't have their own trucks except Reliable C. They are total professionals and they are worth the extra money they ask for. I havecused them for over 30 years and nothing but a huge praise for this company.

Shipping a car can be traumatic. YouTube is full of entertaining stories how transport goes wrong…read more Entertaining if it's not your car. I bought a car about a year ago and the dealer arranged transport that must have been through a broker. Nightmare. It was only chance the car made it unscathed. I bought another car a month ago, and this time I was responsible for transport. So while I was looking for the car of my dreams, I was also looking for transport. The key piece of evidence was checking out Pebble Beach Concours (in August every year) photos and see what trucks are there. If those companies are trusted with multi-million dollar cars, I should be able to rely on them for my expensive (to me) purchase. I actually saw two names on the trucks in the Pebble Beach photos. I tried one and for 3 weeks got the runaround. Each time I called, the story was always exactly, "we're waiting on a truck to become available." Eventually I read that as, "you're not one of our priority customers." So I submitted a quote request on Reliable's website. I think on a Thursday. I got the quote back almost immediately and Monday I called and spoke to Chad, who turned out to be their Operations Manager. He couldn't be nicer and treated me like I shipped $100M of cars every year with them. I told him my sad story (full disclosure) and gave them my credit card number to release the order to dispatch. I hung up and hoped something happened in the next week. 8a the next day, the dealer that had my car back in Detroit (and had been patiently holding the car inside for weeks) emailed that the car was being loaded! Delivery was the fantasy experience I had hoped for--but didn't get--with last year's car. José (the driver) was one awesome dude. So professional and a really nice guy. We met at my local Mercedes dealership. It's a huge facility right off 101N, which suited Reliable much better than coming to my house, which is not easily accessible by a huge, enclosed transport truck. I went up to José and introduced myself with, "For you, it's just another Sunday. For me, this is a fantasy." He smiled and then showed why he's an extraordinary driver for a wonderful company. The big reveal (my wife and a friend were there and had never seen the car) was a blast. It was really neat to see the specialized equipment the trucks have to transport the cars in style (air ride!), and the care José used in every step. And did I mention the truck was immaculate? I'm still not sure how that's possible. The thing came cross country, up from LA (picking up the Long Beach F1 Grand Prix pace car) to the SF Bay Area, and it looked like a councours-prepared vehicle. It's like judging people by how they dress and their shoes (in the old days). Nowadays, you judge a transport company by how they treat their equipment. P.S. I might have lucked out on the scheduling... I learned in this experience that top-notch transport can take time if you don't want your car brokered off to who-knows-who using a pickup truck and a clapped out trailer. You also have to work around the big annual car events (Pebble Beach, Amelia Island, ModaMiami...) when huge numbers of cars are going into the event and then are "stranded" until after the event to return the cars home. If you're paying for this level of service (Reliable's quote was a surprise because it was reasonable), receiving the car in perfect condition is really all that matters long term. Under this rule, I was happy to be patient for a while with the first company... note that I still haven't heard from the first company... not even a proactive status... and it's been 5 weeks.