Excellent service! I do wash and fold here. Totally worth the value and I honestly enjoy seeing the…read morestaff each weekly visit.

Very nice place! Well run and very competent at their job. I will return! There w more of my…read moreclothing.

Always does a great job with my alterations and cleaning. Sometimes earlier than expected. The…read morequality and service very professional. Follows directions to a tee and they have drive up service.

HORRIBLE- THEY DESTROY YOUR CLOTHES! I brought in a white…read moreblazer (photographed just before) and they returned it a dingy grey. They told me it was 'beige' and they put that in their system and they don't make mistakes. When I showed them my photos and said it was white, they accused me of trying to scam them for money by bringing in dirty clothes. Horrific experience. I contacted the BBB and the cleaners refused to respond.

ABSOLUTELY GIVE THEM A TRY!…read more I dropped off two items that I NEVER thought could be resurrected! A favorite silk dress that had a oil stain on it for 5+ years, just could not bring myself to throw it away after many attempts to fix it. I even forgot to mention the stain when dropping it off. When I got home from picking it up I was amazed that the stain was GONE! Wore the dress that night out to dinner....and I was convinced it was a goner. The second item, my favorite jacket that like a moron I wore to the stables and practically ruined. Michelle one of the owners called me concerned that the leather might not respond well and I figured it couldn't get much worse so go ahead. Let me tell you that thing is beautiful, looks just like it did when I bought it! There were no issues with the leather portions and it was crisp and clean and let me tell you it was dirty, seriously beyond ick dirty! I truly appreciated the call, honesty, care and attention to detail given to me and my clothes. They have earned a lifetime customer. Beckysue

Prompt responses and accommodation for my business. Michelle was so kind and even stayed past close…read moreto finish up for us! Will definitely go back.

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.

Saved my king down duvet insert when my small dog peed (randomly) on it. They were so great that I…read morebrought them another Q sized comforter that I just didn't want to mat up in my front load washer. Great service. Thanks!

They advertise and give you one price over the phone $1.99 per cotton dress shirt and change the…read moreprice to $5.99 per shirt making up all kinds of reasons. Horrible biz

I had such a wonderful experience with Best Alterations in Roswell (shopping center with Star…read morePizza). I brought in several items for alterations, and when I returned to pick them up, the owner noticed a design on one of the t-shirts. I shared that it was in memory of my nephew, who passed away in a motorcycle accident. He had been a strength coach at UNC, and the community is raising money to support his widow and child. She was so touched by his story that she refused payment and told me to give the money to his family instead. Not only does she do excellent work, but she is also a truly kindhearted and generous person. Highly recommend!

Do not go to this place for shoe repairs. They send them out to someone that is way too expensive…read more I got the heel replaced and they charged me $30. Not only the price is expensive but they told me they would be ready the 31st. I came in that day and they were not ready they said they would call then never called. I tried calling them and had to call several times because no one answered.

I take our big items and wash them myself at a laundromat but just had surgery a few days ago so my…read morehusband dropped off a California King mattress pad to be laundered and dried. Our guests had gotten a stain on it over the holidays and had wet it to get the stain out not realizing it was too big to be washed in our home washer/dryer. Using T + D drop-off/pickup service seemed like a great idea! Unfortunately, things didn't go well. We received this text (not a phone call) letting us know they had ripped the mattress pad. "Due to normal wear & tear there was a rip that occurred to the mattress protector that we noticed after the wash. You can come pick it up but we were not able to dry it. We will refund you the $15 that was charged to your card and will offer a 25% discount on your next order." No apology! No phone call! I called and asked them to please dry it and my husband would pick it up and I would repair it. They said no, it could not be dried because there were multiple big rips and it was not fixable. Again no apology! A California King mattress pad is quite expensive and all they offer is a 25% discount on my next service for ruining it. Never using their drop-off/pickup service again. Very disappointed! :(

Extremely clean and they have a place for kids to draw and color. Spacious! The staff was very…read morefriendly, always like the good customer service!