Great option for dry cleaning! I have been coming to Martino's for a few years to have uniform shirts cleaned and pressed. I did need to change locations because they closed the location closest to my house but this location isn't too far out of the way and the service is wonderful and the price is great. This location has very friendly staff and quick turnaround times and I've never had any issues with order accuracy. If you're looking for a good drycleaner in the area, I recommend you give Martino's a try! read more

Martino's Master Dry Cleaners - Friendly staff working hard! - Dry Cleaning Near Me - Kenosha, Wisconsin

So disappointed took my daughter wedding dress back in Nov 2025 to get cleaned and preserved. They mentioned that it would take at least 2 months which I can see. Called back in January and still was not done , called again in Feb and they said it was cleaned but waiting for preserve box's to come they said about 1 week . Today Feb 28 called them clerk said nothing was done yet she wasn't sure why . Terrible Terrible service never will I go there . Thank goodness it was lost picked up today and moving on them. read more

Counter person smoking in front of store tossing butt on ground walked right behind counter and started handling clothes. Dropped off a dress to be cleaned for daughter's birthday and when I went to pick it up took them forever to find it wadded up and not even done. No apologies just a oh well attitude by all the negative reviews you would think a business owner would save face. Your business and customer service is terrible read more

USED TO BE GOOD, BUT THEY NO LONGER ARE. I'm never going back, and if you value your clothes, you won't go there, either. The employees are really nice and they try hard, but you might as well kiss your clothes goodbye. I had been going here for years, since 2007, but in the last 2-3 years they've been going downhill fast. It started by items not being ready when promised, then not treating a spot here and there, and then missing buttons weren't getting replaced, on top of it taking 2+ weeks for the shirts to be ready. In March they lost 3 of my shirts. - One was found in April - One was completely lost - One was given to the wrong customer, who returned it with a coffee stain. EIGHT TIMES, they had me come back for the stained shirt. And, the last time I came back to pick it up, the conversation started "You're not going to be happy, but it's not done yet." I told them to keep it. Lesson learned. read more

I thought I'd give this business one more chance as the last two experiences were not good. They are constantly understaffed, rude about, and act like it's your fault they can't find your items. Tried to bring wedding dress in today and I know they were short staffed, they kept repeating this, but she was so annoyed with me asking the different services offered and what each entailed for wedding dresses that was the final chance unfortunately. This used to be the only dry cleaning store I used but will find another after three consecutive terrible experiences. read more

I have been trying to resolve missing clothes with the manager and now the owner for the past nine months. They do not care and do not follow up on their promises to callback or resolve problems. Too bad as resolving problems should be simple customer service. read more

I'm working in Kenosha, from out of town, and I need laundry done. Martino's said no problem in 1 day my load of laundry is cleaned and neatly folded and I can keep working. Best service, with kind hearted employees. 100 percent satisfied read more

Absolutely terrible service. They had my coat for over two weeks for repairs and cleaning. I was told when I dropped it off that they could do all the repairs. After two weeks with no call/email/text I went in only to find the coat had been ready for over a week. They did one small repair, left the other 3 things unfixed and never even cleaned the coat. TERRIBLE way to do business!! read more

I would think twice before bringing your pieces to this business. I brought 2 shirts in for laundering, was charged for 1 wash and 2 dry cleanings (for only two blouses) and I was made to wait for 40 + minutes for them to resolve the problem, which was on them, as the manager was at home, near Carthage, rather than in the shop working. Moreover, rather than offering an apology, this obviously annoyed manager (it seems that she was displeased that she was called in to do her job), she demanded that I pay 8 dollars for the dry cleaning. Again, no apology or any kind of recognition that they has erred and kept me there for 40+ minutes for their mistake. Moreover, upon returning home, noticed that the "dry cleaned" blouse has a plethora of wrinkles around the shoulders-- slovenly job! Consequently, I had problems with them in the past- they destroyed a pair of pants whereby they finally agreed to pay me the cost of new ones six months after I had retrieved them and filed the complaint-- yet I imprudently opted to give them another chance. This is a sloppy and badly run business. I would rather brave the traffic and construction to take my items to Presstime Cleaners that to patron Martinos ever again. read more

Always provided great service. They will rush your clothes if you need them. If you want great dry cleaning, go to Martinos.

Run away. Took a dress shirt and suit pants in for cleaning and starch. They lost the shirt and can't be found the day of pickup. Manager and part owner Brian says to employees calling him, come back tomorrow. Horrible service and can't meet deadlines. Save yourself a headache, go somewhere else! Best of Kenosha 21! Ummm...NO read more

It's a shame that the cost to dry-clean clothes in Kenosha, WI is so expensive. $188 for 21 items. Outrageous! I will be taking my business back to Skyline Dry Cleaners in IL to/from work, it will be worth the extra 15 minute drive. read more

This place is absolutely horrible the employees seemed like they had no idea what was going on my order was late and was not compensated for the inconvenience and not to mention the absolutely outrageous price for 32 sheets they charged us $265 for cleaning them horrible deal. i would recommend going just about anywhere except here! read more

Several months ago I brought in a new coat that my grandson had splashed with mud. When I went to pick it up the lining was in tatters, completely shredded. The coat was ruined. Martinos refused to pay the cost of replacing the coat. Instead, after rudely denying that they ruined the coat, and accusing me of bringing it in in that condition, they only offered me free cleaning for another item. My advice is to take a before photo of your article and a witness when you drop it off. I am out $150.oo, and had to purchase another coat! read more

Do not go to Martinos! I dropped off a rug to be cleaned and was quoted $50.00 for the cleaning. When I went to pick it up they wanted to charge me $100.00! The rug was only $150.00 brand new. When I inspected the rug to see if it was at least clean....it wasn't. Not only was it still stained but it was actually dirty from things stuck in the rug,like it needed to be vacuumed! When I refused to pay and pick it up I was threatened with collections and being sued. Unbelievable read more

Receive clothes back with pressed wrinkles, have received incomplete orders where they 'forgot' go give be items. Dealt with multiple employees who and attitudes of complete indifference. Their prices are way too high for dry-cleaning, but they have an unfortunate monopoly. They attempted twice to rectify various problems, they did successfully but quickly revered back to old ways. read more

I brought in a blouse to be cleaned, it was a delicate material color was gold. When I picked it up it did not even look like they cleaned it. I brought it back in to be cleaned again and when I picked it up I was totally shocked when I got it home!! The buttons were burned and or gone off the blouse. I was crazy shocked so I went back to the cleaners and I asked for the manager and explained why I was there. The clerk came back out to me and said the manager was busy so I left my number and asked for a call .. I never got a call so I went back again and was again told the manager was busy so I left a message again and No I did not hear back. I am still so upset that their way of handling this was to ignore me. I will not return with my business and I would NOT recomend this business to others. read more

Been going to this dry cleaners for years on a almost weekly basis, the last year I have had several items shrunk and one item never returned to me, I might add it was a pricey item, I was told by the manager that Cashmere shrinks even though they had cleaned two of the identical sweaters, same color, one shrunk and one did not, the manager was rude and eventually gave me the money for the sweater but not after he made me listen to his argument that the sweater was not shrunk when apparently it was. I won't be back, had he just apologized and paid me I would have stayed but I don't need a ruined sweater and an argument, I spent at least a 1000.00 year in cleaning, nice job! You win. read more

I recently took my wedding dress and veil to Martino's to be cleaned and preserved. When I came to pick up the gown, I was told that the veil was at the other location and would be mailed to me since I live over 2 hours away. I waited for two weeks without hearing a word from the business. I finally called and learned that my wedding veil had been lost. To be certain, the purpose of my cleaning and preserving my wedding veil was to create an heirloom. I have a number of younger sisters and female cousins. When I shared this intent with Brian Martinez, the general manager, he stated that I had "already used the veil for its intended purpose" as though there was no value to my intent to keep the veil as an heirloom. I consider the veil that I wore on my wedding day to be irreplaceable and am so disappointed by the outcome of this situation. How does a member of the Association of Wedding Gown Specialists lose a wedding veil? read more

Very happy with Martino's Master Dry Cleaners. I visited their Pershing Plaza location. I've had two very positive experiences with this place. The first, I was on my way to an interview. I was wearing a navy blue dress with gold buttons The buttons had a design on them. I lost one of the buttons, stopped in, explained my situation. They had a huge selection of buttons and actually found one that matched almost exactly, you couldn't tell it hadn't come with the dress. They saved the day. Then on a separate occasion, I had been wearing a satin blouse that was a favorite. I was commuting on the Metra train at that time, and while passing between sections of the train, there was some grease that was dripping from the roof, it was grease mixed with rainwater that was dripping in and when I got home I noticed black streaks running down the back of my lavender blouse. I was really bummed, since it was a favorite and I was assuming this grease would never come out. I called Martino's and explained what happened, and asked if they thought there might be something they could try on it. They told me to bring it in. I did, and when I picked it up, the blouse looked like new. I was thrilled! They worked wonders with it, and you couldn't tell anything had happened to it. I have only the best things to say about this place. read more