There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.

Called first thing this morning for an appointment. I was able to get my tires put on at 10am. I…read morearrived at 9:30ish, checked in early and my car was immediately taken in. The tech said it should take an hour. Went for breakfast and returned before the hour was up (around 45 mins.) and the work was completed. My tech Matt did an exceptional job. He was kind, friendly, knowledgeable and professional. The gentlemen at the front desk for check-in were polite, respectful, and provided excellent customer service. Job well done! Completed as promised and on time! Highly recommend!

Definitely my 1st choice when it comes to my tire and wheels. My initial visit about 4 years ago…read moreLa Plata tire was able to resolve a TPS issue that the dealer couldn't resolve. Since then we have used them for tires, balancing and other work. Steve is always professional and makes sure we are taken care of. We have custom wheels and Steve works with us to make sure we receive the best tire for the cost for our vehicle.

I scheduled an appointment to have my GMC Sierra Denali serviced at Meineke La Plata, MD, branch on…read moreFriday, February 6th. I request a brake check, an oil change, and a tire rotation. Later that same day, I called Meineke and was informed by what I assumed to be the manager that nothing was wrong with my brakes and that I could wait until two oil changes to have my brakes changed. I picked up my truck on Saturday, February 7th. The manager gave me my truck's fob and told me there was no charge. Now I took this very seriously, but because I've been bringing all my vehicles to the Meineke and was told nothing was wrong, the manager cut me a break. But after driving the truck for a few days, the noise in the truck got worse. I return to Meineke on Wednesday, February 11th. I ask the mechanic to speak to the manager. The mechanic informed me that Saturday was his last day. I then explained that I have a lifetime warranty on my brakes and that they are making noise. He replied that it didn't concern him, but the mechanic refused to look at my truck. I left Meineke and took my truck to Martin's Servcie Station where i spent $944.78. On brakes, rotors, RF brake hose, and wear sensor. I called Meineke to file a complaint by phone on Wednesday, February 11th. I was told that I would receive a follow-up call in 48 hours, working days. No one responded to my complaint. I have attached pictures of the brake condition before the repairs were performed. I had to pay for brakes, rotors, and other items that were under warranty and were installed by Meineke. And the owner of Meineke brush it off as if it is not a big deal. Poor service....

2/2023 To Whom It May Concern: I wish to express my…read moredisappointment with the recent experience regarding my car service and repair. Prior to the my recent experience, I had a positive interaction with staff; and I felt I could trust the staff at this location. Being a single, senior with disabilities, and on a limited income (SSD), trusting a mechanic and the staff is invaluable. However, my recent interactions with the same staff and location have left me broke and devastated. I realize mistakes happen, and everyone is learning on the job. However, when I feel I am being taken advantage of based on issues based on my gender and age, this is unacceptable and I want others to be aware of people who will smile in your face while stabbing you in the back. Every business should be proud of their staff and the work that they do and stand by this; shame on those that take advantage of others. There should be more honor in business so we can all benefit together.

Critical: Quality, Value Let me start by saying everyone is…read morefriendly but what is prompting me to write a review is that they neglected to put down any paper on the floor so their dirty shoes from the shop floor doesn't leave dirt marks in my beige interior of my new car. The tint on my window needed to be removed to pass inspection and they left water marks all over the doors. I have always seen mechanics put a layer of paper on the floor for their shoes and I would have never expected the mess I found in my car from window tint pieces left behind. I am talking big, hard to miss, pieces. This place used to have higher standards but I guess good things never last. Very disappointed and will look for a new place to bring my vehicles.

Quick same day service to help me out in a pinch. Didn't try to upsell and knew what they were doingread more

Called last week on Monday to get an appt to fix the check engine light. They told me to bring it…read morein on Wednesday and I dropped my vehicle off by 8:00 AM. They never called me back, I called at 5:30 and they sold me they reset the code and I could pick my vehicle up. The check engine light came back on Saturday. I called back this Monday and they told me to bring my car back in Wednesday. Again, I dropped my vehicle off by 8:00AM, at 5:00PM I called to find the status of my vehicle, they did not come back on the phone. I drove to the location, and my vehicle had never been moved from the location where I parked it at 8AM. When I walked inside the attendant told me he thought I hung up the phone after being plashed on hold. He then told me that the mechanic did not get a chance to look at my vehicle, they only had 1 mechanic today. After making an appointment on Monday, and they never looked at it. I was so frustrated!! I told the attendant that having only one mechanic was not my fault as I had made the appointment on Monday. He said he could get my key. I told him so much for keeping my business local, he said Thank You and have a good day. I will have to find another repair location!

I've taken my vehicles to Collier's before and at first they were very good. The last two times I…read morewas very disappointed because one of my vehicles was serviced with the wrong parts and had to take it elsewhere and another (and last time) I was quoted $180 for a sensor replacement and when I went to pick my vehicle up I was charged over $500. I lost all trust with them. I don't recommend at all.

Mr. Collier and his awesome mechanic always provide great service, we have used them for years and…read morewould not go anywhere else.

Excellent service and wonderful owner! Not a more honest person or place in southern Maryland!read more

This shop is amazing! I have had my car repaired there twice in the last 6 months and both times…read morethey have been professional, more than efficient, and at a very fair price. These guys are fantastic!! I highly recommend them!!!

I made an appointment at 11:30 and somehow I still was there for almost 2 1/2 hours for a simple…read moreoil change. I don't know why I went there for a oil change and then he's gonna tell me when I'm tired of waiting, they have to do a tire rotation and I'm sitting here saying my car doesn't need a tire rotation because the tires are different in the front and the back and he was like no n it was additional 15 minutes .. I go up to him again after that time pass and he says another 10 minutes just to reset my dashboard ... I just would not ever go for an oil change again.

Poor customer service. They state you can't wait for your vehicle while they perform work on your…read morevehicle.