I can't thank the Eagle Tire team enough for taking care of my flat. If you don't know Tesla tires…read moreare very unique and almost always have to be special ordered. I got my flat on Thursday (Mar 3rd) and had my replacement tire ordered same day. It came in today and was replaced in a little more than one hour from when I dropped it off. Special thanks to the front desk ladies who took my order quickly, and to Carpenter for not scratching up my rim while replacing my tire! Thank you Eagle Tire and I will be back for all my tire needs!

Very friendly and professional service. Highly recommend. I will be returning when I need new tires…read moreor any other service needed.

I went to have new tired mounted and balanced. I called before hand. No appointment needed and the…read moreprice was said over the phone.

Great service in and out in under a half hour. Plugged my luxury EV tire without complaint. Even…read moreknew and reminded me snot the specialty jack plugs used to jack up my vehicle. No one else has ever done that. Everyone else uses the repo man truck without concern for car maintenance. Great experience!! Will save this information.

NTB - Well Earned 5 Star review…read more I recently needed to replace all four tires. After researching prices, I found a great deal through NTB's website and brought my laptop into the Waldorf, MD location (the one facing Crain Highway, in front of Sam's Club and Home Depot). The store manager, James, assisted me directly. He reviewed the online listing I found and confirmed with corporate that the specific tires were no longer available in my size. Instead of leaving me stuck, James quickly located a comparable tire, honored the price match, and scheduled my installation for two days later once the shipment arrived. When I returned for my appointment, my paperwork was ready and the install began immediately. While waiting, I had a great conversation with James' assistant manager and another customer, where we were given helpful information about tires and maintenance. Halfway through the install, James requested that I come back to the work area to review what the technician had discovered. This is the point where many shops try to upsell unnecessary work, NOPE... not here. The technician showed me my brake pads and explained the uneven wear. Instead of pressuring me into an immediate replacement, he honestly advised that no action was required yet, but that I should recheck every three months. That level of professionalism blew me away. James is awesome and runs an outstanding operation, he's professional, knowledgeable, and leads a team that clearly shares the same values. Because of this experience, NTB has absolutely earned me as a loyal customer. Recommendation level: Absolutely

Leo was great! Friendly, knowledgeable and professional. Highly recommend this shop. I use them all…read morethe time.

I rate this place as one of the best in Mechanicsville Maryland. I have had my Honda crv worked on…read moreand the do fantastic work. Very professional and very knowledgeable on Honda vehicles.

Phone call with Jeff, referred to by a friend of my family. He answered all my questions as I gave…read morehim some history of my problem. I decided I was comfortable with his answers and he checked on stock and was able to fit me in immediately to have an appropriate sized battery replaced. That fast, and so was the service. It's not an easy job -- my cars are kept usually 21--30 years, and I am protective. He's my new automotive counselor; Ill be seeking him out for answers in future.

I recently had service done at Marlboro Tire and Automotive twice. My first experience was good…read more During the last week of April they replaced the starter on my 2021 Kia Telluride, and everything seemed fine at the time. However, when I picked the vehicle up, I noticed an issue with my parking sensor that had never happened prior to the service. I made another appointment to have that checked out along with several other issues I already knew needed attention -- a wheel bearing, a check engine light, and a transmission issue. I dropped the car off on Sunday, May 17th. They called me Monday and explained that the parking sensor issue was unrelated to the starter replacement, which I accepted. They also said the transmission issue would need to be handled by the dealership. The check engine light turned out to be caused by the evap vent valve being disconnected from the evap canister, and they reconnected it. Total cost was $160. I stopped by a little after 3 PM to pay and pick up the keys, but told them I would return later that evening to actually take the vehicle home. When I came back at 9:55 PM, the first thing I noticed was that the vehicle was unlocked because the mirrors were folded out. On my Telluride, the mirrors automatically fold in when the car is locked. When I opened the door, the dashboard was lit up and the radio was on. Once I sat down, I realized the vehicle was actually still running. My car's drive information automatically resets if the vehicle has been off for four hours. The dash showed the vehicle had been running for 9 hours and 30 minutes, had been driven 16.7 miles, and was averaging 4.5 MPG. I took a picture at 9:58 PM. Honestly, I wasn't even angry at first -- I was more shocked than anything and was actually laughing about it when I told my wife. Mistakes happen. The problem came the next morning when I returned to let them know what happened and showed them the picture. Instead of acknowledging the mistake, they immediately denied it and insisted there must have been some kind of malfunction because they "could not have made that mistake." I initially spoke with the two women behind the counter, but then a man came out from the office and asked what I wanted. I told him I felt they should at least refund the $160 service charge or compensate me for the gas burned while my car sat idling all day. He refused both. We went back and forth for several minutes. I explained that up until that moment I had actually been happy with their service and thought I had found a repair shop I could continue using. I told him the issue wasn't the mistake itself -- it was the refusal to take responsibility for it. I also explained that if he had simply apologized and made some effort to make it right, I probably would have laughed about it later and continued bringing my vehicle there. Instead, I was treated as if I was making the whole thing up despite having photographic evidence. When I told him that my only remaining option was to leave an honest review online about my experience, he accused me of threatening him. I told him it wasn't a threat -- I simply intended to describe exactly what happened. To make matters even more frustrating, when I later attempted to leave a review on their website, I was required to enter my invoice number, last name, first name, invoice total, and service date to verify my visit. After entering all of the correct information directly from my invoice, I received an error message saying the information did not match their system records. I can't say for certain what caused that, but it certainly gave the impression that I was being prevented from leaving a review through their website. Again, mistakes happen. What matters is how a business responds when they do. Unfortunately, their response completely changed my opinion of this shop.

Great service and quality at Marlboro Tire and Automotive!…read more I needed to get my tires repaired/replaced and found this that this shop was just a few minutes from my house. It was after hours, so I filled out an online drop off form and left my car and key outside the facility. Really convenient to be able to drop the car off during non business hours so that service can begin bright and early the next day. The next day, the staff called me with more information about my issue and a recommended set of repairs. I appreciate the honest advice and information that Christine provided, she helped me make a couple of decisions about the work to be completed to the car. The shop was able to order the parts I needed and install them within 2 days - appreciate the pretty quick service. The prices are fair and the staff was really friendly and helpful - would definitely bring my car here again for a service if needed. No wonder they've been in business for 30+ years.

my wife took her car here for a "tune up" and all they did was change the oil put a new filter and…read morea new tire and claimed I needed A new alignment which I had gotten recently Charged $500 didn't change the coils or spark plugs. Then the car kept shutting off the day after I went out of town so I told her take it back. The people charged $200 to reconnect the battery!!!! then they ran a diagnostic and claimed she needed $6k worth or work to fix the car. The diagnostic yielded false negatives because they ran the test when the battery wasn't secured! this place is a scam and also cost a friend of a friend $12k in motor damages. If you wanna keep your car avoid this place Or make sure you know cars and are peaking over their shoulder because this gross negligence is either deliberate or just plain bone-headery which is totally unacceptable given the fees they're charging.

I needed a headlight replaced, stood for about 19 minutes while one person clickety-clacked away on…read morehis computer, another was on the phone, and in another person walked in to assist me. All I needed was a headlight, and I was told "they come in pairs". But I only need one though! And it was gonna take a few hours to have it replaced.!!! Um, it's a no for me. I booked an appointment for the next morning, and was given a quote of something over$100. I drove to my faithful place and had my bulb changed without paying $100 AND WITHOUT HAVING TO GET THEM IN A PAIR!!! Sometimes I truly believe when they see a woman they think they can tell us ANYTHING. I may have been born at night, but I was not born last night. Let someone else get two headlights when all they need is just one!

Had my tires replaced, very nice and professional the lady working the counter was very…read moreprofessional and helpful. This why I come this establishment. Very much recommend

I came here for the first time in February, to check if one of my tires had a leak. They checked it…read more& told me there wasn't anything they could do for now. I appreciated the honesty & their explanation of slow leaks, so I decided I would come here for my oil change instead of going to the dealership. Supporting local businesses is important to me. They were very thorough & again explained everything to me about recommended services. They're not pushy about it & they even had checked my Carfax before making the recommendations, which I was impressed by. Finding a shop you can trust is invaluable & I hope they don't change that. Marvin was who helped me today, but the entire team this afternoon was great!

I scheduled an appointment to have my GMC Sierra Denali serviced at Meineke La Plata, MD, branch on…read moreFriday, February 6th. I request a brake check, an oil change, and a tire rotation. Later that same day, I called Meineke and was informed by what I assumed to be the manager that nothing was wrong with my brakes and that I could wait until two oil changes to have my brakes changed. I picked up my truck on Saturday, February 7th. The manager gave me my truck's fob and told me there was no charge. Now I took this very seriously, but because I've been bringing all my vehicles to the Meineke and was told nothing was wrong, the manager cut me a break. But after driving the truck for a few days, the noise in the truck got worse. I return to Meineke on Wednesday, February 11th. I ask the mechanic to speak to the manager. The mechanic informed me that Saturday was his last day. I then explained that I have a lifetime warranty on my brakes and that they are making noise. He replied that it didn't concern him, but the mechanic refused to look at my truck. I left Meineke and took my truck to Martin's Servcie Station where i spent $944.78. On brakes, rotors, RF brake hose, and wear sensor. I called Meineke to file a complaint by phone on Wednesday, February 11th. I was told that I would receive a follow-up call in 48 hours, working days. No one responded to my complaint. I have attached pictures of the brake condition before the repairs were performed. I had to pay for brakes, rotors, and other items that were under warranty and were installed by Meineke. And the owner of Meineke brush it off as if it is not a big deal. Poor service....

2/2023 To Whom It May Concern: I wish to express my…read moredisappointment with the recent experience regarding my car service and repair. Prior to the my recent experience, I had a positive interaction with staff; and I felt I could trust the staff at this location. Being a single, senior with disabilities, and on a limited income (SSD), trusting a mechanic and the staff is invaluable. However, my recent interactions with the same staff and location have left me broke and devastated. I realize mistakes happen, and everyone is learning on the job. However, when I feel I am being taken advantage of based on issues based on my gender and age, this is unacceptable and I want others to be aware of people who will smile in your face while stabbing you in the back. Every business should be proud of their staff and the work that they do and stand by this; shame on those that take advantage of others. There should be more honor in business so we can all benefit together.