I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

Thank you so much Karen for helping me with my injured hand…read more Amazing customer service and care for the guests. Thank you! You saved my hand!!

I came in looking for some wasp traps. The owner's son Remy asked what I needed. As my husband had…read moreworked at this store before I knew kind of where things were. I was informed that I would have to head back out in the heat because that item had been moved next door to their other store. I wasn't willing to do this because my husband was waiting in the car so I started to leave without purchasing anything. As I was leaving Remy said sarcasticly "Thank you for shopping with us." I can tell you I will not be shopping with them again if I can help it. This just isn't how you treat customers especially someone you have known for many years. If I could leave no stars I would.

Austin has helped me in the past with expertise on products and recommendations. Every employee…read morethat I've met at this Ace Hardware has been above and beyond customer service while being phenomenal in kindness and positivity. Wish this was my local store! Great job Ace Hardware crew

I went into ACE Handwear unsure of what to get or where to find what I need. Kristi was very…read morehelpful, She took the time to show me several choices and helped me to find what was best for what I needed. It was very nice to go in somewhere and not have to struggle to find help and to find someone willing to give you there time and not make you feel like you are imposing .. Thank you Kristi

Incredible service and pricing!…read more We needed locks changed immediately after a bad tenant had moved out and these folks were able to get out to the property immediately and change all the locks. And the price was more than fair.

I called them on a Saturday because I got locked out of my camper. They were able to get me back in…read moreASAP. FYI, yelp says they're closed on Saturday and Sunday but that's not true. They offer 24/7 emergency services.

While wandering the depths of Lowe's and having no luck locating my much-needed items, I heard a…read moreyoung man's voice call to me from afar. I was astounded someone was attentive, had their head up and focused on me, a middle-aged woman pushing my cart through one wrong aisle after another. My sights were set on gathering the necessary parts to put my childhood canopy bed together for my next home's guest room. I needed 16 parts and although I had no idea how I'd put them together, I began by purchasing what I needed. Once the young man was standing at my cart, complete with a ready smile, I showed him a photo of my precious project. His badge showed me his name was Kayden and I imagined he was in his early 20s. With hope, I told Kayden I needed those pretty little toppers for the canopy. He immediately knew their name: finials. He politely waved his hand and motioned for me to follow him. Once at the end of an aisle I didn't realize existed, Kayden showed me the array of reasonably priced finials and asked whether I had any more questions. I thanked him and assured him I was all set. After spying the finials I had to have, I noticed there were only three and I needed four. I wove through the aisles once more in search of Kayden and finally tracked him down. I showed him the finials, resembling the ones from my childhood bed, he said, "Oh, we have plenty of those!" I assured him he was wrong and let him know the hook was empty. He grabbed hold of a 100-foot-high lift and made his way to the top of the rafters. Within moments, he handed me the finial I needed to complete my set. I asked Kayden if I could write a Yelp Review for him and he said he'd be honored. Everyone who shops at Lowe's will do well to have Kayden in their corner. He makes one's dreams come true.

After going to Home Depot without any luck finding what I was looking for, we decided to try…read moreLowe's. It just south down Churn Creek Rd. Easy to find and plenty of parking. Going in it looks pretty much like Home Depot, but with a different color scheme. Again not a lot of service staff to direct you to where you wanna go. But better than Home Depot though. Walking around I did see the door knob locks, and I did need to replace one of mine to the garage from the inside of the house. I think they call that a "man" door ... weird name for a door I say! Anyways, pick out a doorknob lock. Then I wanted to find the chainsaws. I wanted a small cordless one. I did find the power tools and the cordless chainsaws, but most were way bigger than I wanted to deal with. I wanna keep my feet and hands! I did find some smaller ones, but they were name brands and cost way more than I wanted to pay for something I was just gonna use occasionally. Well, OK, I did get a doorknob lock so that's OK.

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.

I came in a bought a pallet of bricks last night and was told they would be ready for pick up by…read more7am the next day. I came in at 9 the next day and the items had not been pulled so I had to leave and come back later. I came back 2 hours later and still had to wait over an hour for them to load my pallet of bricks. The left hand does not know what the right hand is doing at this store. Absolutely terrible customer service and lack of knowing what is going on at their job. I wish we could go back when Home Depot and Lowe's hired people who knew what they were doing.

Unfortunately the senior staff is the worst of ever met. The…read moreconfused manager doesn't realize his business depends on treating customers respectfully..

These a***oles tried to have our car towed for parking here instead of the restaurant next door…read more Genuinely didn't know the lot wasn't shared and it was 90% empty? These guys are complete low lives.

I'm an avoid-the-big-boxes/shop-local guy. I've lived in Palo Cedro for almost 25 years, and I've…read morespent an ungodly amount of money in this store. I've been in three times this week alone. It occurs to me earlier this week that my garage is looking darker than the inside of a basalt lava tube cave. The garage is lighted by four 48-inch duel-tube fluorescent fixtures, and they're past due for new tubes. So I buy eight tubes at True Value and install them. I get all the tubes replaced, and of the fixtures doesn't work at all. I confirm that it's got juice, so I need to replace that fixture. In another fixture, one tube lights up when I throw the switch, but the other flickers for a second and goes dark. I switch the new tubes to make sure it's not one bad side of the fixture. Nope. One good tube and one dud tube. Here's where True Value fucked up. I walk in this morning with the bad tube, intending to exchange it and to buy a new 48-inch fixture. I tell the guy at the front counter that I got a bad tube and need to exchange it. He looks at it from 10 feet away and says: "That's a really old lamp that's just used up." I'm like, "I bought it yesterday and used it for about one second." (Seriously, this penis with limbs is accusing me of trying to return an old burnt-out tube.) He asks, "You bought it as a single?" (They don't sell singles, so I guess he's looking for a "gotcha!" victory, or some bullshit.) "No," I say. "The other tube is fine and is still in the fixture, lighting my garage." "Well, I can't exchange one tube. You need to bring the other back, too." Why? So you can restock them? They come in pairs, shrink-wrapped in cardboard and plastic at the factory. Fuck you, asshole. I drove straight to Home Depot and bought the bulb and the new fixture, and probably saved about $25. I'm not promising that I'll never shop at PC True Value again, but if I do, it won't be because of my "shop local" ethos. Asshole True Value dude lit that up and pissed it out.

It seem this location prefers only republican customers. I guess Home Depot and Lowe's it is. After…read moreseeing this sign outside the hardware store I had to respond. And who's crying? TRUMP! And all of his enablers. The election hasn't even been called and yet the crying has been going on for two days now from camp Trump. You may still get your way toddlers. It isn't enough that he's divided our country and made a joke of our democracy, but he's dragging the rest of us down by pitting us against one another. Can't even feel welcome at the neighborhood hardware store. In true Trumpian verbiage-SAD!