We stopped by to see about a Bonsai plant for our grandson. The lady that helped us was very…read moreoutgoing and helpful. Even though she did not have any Bonsai, she informed us where we could find them. Very outgoing and helpful. This is why I will be back.

I started a front yard project recently and have visited all the nurseries in the Redding area…read more Gold Leaf Nursery by far has the best customer service and helpful staff. This is a smaller nursery compared to others, but they offer a variety of plants and like I said, the customer service is top notch! They didn't have the plant I was looking for in stock but the knowledgeable staff informed me it will be ready for sale at the end of April. The best customer service in the area hands down!

First of all I wanted to say what a nice person Al is...he makes you feel like an old friend right…read moreaway. He is so knowledgeable about plants and trees. It's nice talking with someone that knows what they're talking about. Luna Gardens prices are good and i like knowing Im helping the small business as well. Go see Al and you will know what I'm talking about :) Al is helping me turn my property a garden sanctuary a few plants and trees at a time Kevin W

They did not have the specific blueberry variety I wanted in stock, but quickly sourced it for me…read more Very friendly staff as well.

This was an amazing grow store,. Always a very helpful staff. However they have closed their doors…read morein Redding and their closest store is in Chico.

This store has a great selection and the reason I found it is because the Other Roots store didn't…read morehave what I needed and the clerks weren't that interested in helping me even though I'm a local repeat customer. So I found this gem on the net and it's even closer to my neighborhood than the Other store. Found the place was easy to find and the clerks were friendly and knowledgeable. the bonus is they had the nutrients I was looking for. For old school friendly service and great pricing and selection I'd suggest these guys all day. thanks, Jim K.

It is now 2:00am, and I am still awake thanks to Northern Roots "security system"…read more I live in the neighborhood behind them. Several months ago they installed a new security system to deter break ins. It is motion sensored, and I'm assuming gets set off constantly by the stray cats in this area. When it first started it scared the hell out of me and my kids. We thought it was police with a megaphone on our street. Then we thought it was maybe someone driving by with a megaphone trying to play a prank. We couldn't figure out where it was coming from. After checking in with neighbors, we figured out it was coming from Northern Roots and was also becoming a huge nuisance to all of our neighbors. I went by the business and let them know what was happening. The employees argued with me for a bit about it before agreeing to let the manager know and also informed me they wouldn't do anything about it. I asked them if they would at least have the volume turned down. I was informed "that's not how it works." Months later now all through the night and weekends it goes off constantly. "YOU ARE TRESPASSING! PLEASE LEAVE THE AREA. THIS AREA IS UNDER VIDEO SURVEILLANCE AND YOU HAVE BEEN RECORDED!" Constantly. Since earlier this evening and still continuing it has been going off every 1-3 minutes. I called the non emergency line and made a noise complaint an hour ago, but I doubt they can do anything until the business is open again. It's keeping me awake. I have to take kids to school early in the morning. Roman has to work early. I am losing my mind. So I'm going to leave reviews everywhere I can since Northern Roots doesn't seem to care about how big of a nuisance they are to their own community. Please keep this in mind next time you are choosing a hydroponic store. I will happily remove my reviews when they get a different security system. (In the time it took me to write this post, I documented how many times it went off...it has gone off TWELVE times)

Awesome locally owned store, John is an amazing person that can help you with all your growing…read moreneeds. These guys know what they are talking about and are happy to answer any questions that may arise. Thanks for all your Help Northern Roots!! You have a lifelong customer!!

I live up the street from this store so I come here quite a bit for my gardening needs. From the…read moreminute you walk in, someone offers you their help and if you you need advice they're very knowledgeable. I ended up getting some fiskars, a drip irrigation timer and some trays for my starts.

Knowledge in products is definitely key when running a business, especially a hydro store in when…read moreyou are dealing with sometimes not so forgiving plants. If you DON'T want a mom & pop shop feel go here because this store is straight corporate. Customer service is just a skim across, shoving products in your face and encouraging to buy un necessary stuff. Besides this recent experience, I've called in the past to see if they had certain products and by the time I go in, a couple hours away driving distance, other representatives have not a clue if they even carry it. Come on get it together, this makes the gardening world feel like Walmart. Bleh.

I was needing to buy a cordless chainsaw to trim some stuff in my backyard, and I looked at Harbor…read moreFreight Tools in Red Bluff but didn't find any small ones that included the stupid battery, so the next day I'm headed up to Redding here with a friend and was gonna try Home Depot. This location is on Churn Creek, just north of where it crosses the 44 freeway. Just go north past the McDonald's an it's on the left, can't miss it! Parking was easy enough. We go in and OK, where do we look for what we want. There supposed to be some staff or something to help out but couldn't get anyone. So we wander down some asiles and don't see what we want. OK, I see the tool area, so we go over there. No one to help either. I did manage to find the chain saws, really big ass ones too that might chop my foot off with. I just wanted a little hand held job. I found a couple of options, but wow, these prices are a bit high, OK, higher that I wanted to pay for something I'm gonna use just occasionally. I'm not some pro landscaper. I did look on Amazon and those prices seemed more in line for an occasional user like me. Oh, well, we outta here. I'll say service is severely lacking here, but I guess you know that going into it.

I came in a bought a pallet of bricks last night and was told they would be ready for pick up by…read more7am the next day. I came in at 9 the next day and the items had not been pulled so I had to leave and come back later. I came back 2 hours later and still had to wait over an hour for them to load my pallet of bricks. The left hand does not know what the right hand is doing at this store. Absolutely terrible customer service and lack of knowing what is going on at their job. I wish we could go back when Home Depot and Lowe's hired people who knew what they were doing.

This place is phenominal--EVERYTHING you could want or need--well stocked, courteous helpful…read moreKNOWLEGEABLE employees. Definitly worth the trip !

From the owner: We are an indoor/outdoor garden supply shop, hydroponics... We are family owned and operated with…read morecustomers service being our number 1 goal!