I had heard many negative things about this location, but had never had a problem until today…read more Needed some rectangle shaped plastic thing to deflect the rain and wind. Nice man helped me find an item that was damaged but good for me. He asked another guy about it and said a price- ask for him at checkout. Did, and man 2 provided it. Then some other random guy pops up and states they don't do that, and proceeds to totally change the price. Turns out he's manager. Here's a tip from a former store manager and supervisor. You wait until the customer leaves. Then you educate your team about the correct protocol for the future. Instead, you chose to embarrass your customer, make the cashier forget to enter the discount at all AND lose at least one customer. 'Cuz I will absolutely tell all my friends, neighbors and colleagues. Great Job, Skippy!

The folks here are eager to help and they are very knowledgeable about the products they sell. Come…read morehere for all your hardware needs.

This is my 3rd purchase from Louck's. All 3 times they have been helpful and answered my questions…read moreor called and gotten the correct information. I'm new to doing and planning yard projects, so the suggestions that they make are very helpful. I have always been greeted when I walk in the door. I'm very happy with their service and delivery.

Louck's staff are remarkably helpful and provide thoughtful and unique customer service. Along with…read morethat they offer high quality materials.

I've been buying from Vic for years... well over 50 visits to his place. All good... but Recently…read moreI started having bad experiences. 1) went in for decomposed granite. Didn't pay attention to what actually went into trailer. Trusted the quality of what I was getting. Get home only to find out it's full of rocks. Rocks big enough to make it unusable to fit in between crevices of stepping stones. I had to return it.. which was something I've never done. Vic took it back, helped me unload it and was apologetic. Vic personally told me he "owed me one". 2) a month later I purchased 2 yards of concrete mix from Vic... was pouring concrete that day and found myself short about 1/16 to 1/8 yard. I went back to Vic.. kindly showed him photos of how I was a quarter wheelbarrow short.. and politely reminded him how I had to return the decomposed granite a month back due to all the rock that got scooped in with it. I thought Vic would Comp me such a small amount of concrete mix.. I was asking for 1/8 yard.. which at $38 per yard the math works out to be $4.75 of mix.. Vic proceeded to overcharge me at $6 .. I'm not upset over the price.. it's the principle of him "owing me one". I will start going to axner excavating even though it's 3 times the distance from my house. Vic lost a customer based on his apparent "word".

If you are in the Redding area and looking for good service and quality landscaping materials for…read moreyour next project give Kelly and Vic a call. They have really great products, but our favorites are there organic soil mix and mushroom compost. The organic soil grows really great vegetables and Vic is very particular about not getting pesticide and chemical ridden material for his soils like most places in this area. Every three or four years if you add mushroom compost to the surface of your garden it will continue growing and producing in abundance. We found the mushroom compost to be very good or fruit trees as well. Put it around the base of your peach and nectarine trees to stave off leaf curl and produce sweet juicy fruit. Thanks Guys!

I'm a single lady and I get all the help I need from these guys. i've tried the others, but they…read moreare the best

I ordered a full truck load of gravel to be delivered to my jobs items. It was scheduled for 7 to 9…read moream. Have workers waiting there and it shows up at 12 30. I will definitely take my business somewhere else. I'm a general contractor and if you can do what you say then there are other companies that will.

Great customer service! One stop shop for everything in my yard for outdoor lighting and sprinklers.read more

love this place, been going for years & the are always so helpful in answering questions.read more

They have always been helpful although they can't make up their mind whether they're meeks, weaver…read morelumber, or homewood.

We had tired of refinishing our cedar deck every 2 years or so. Decided that we wanted to replace…read moreit with composite decking. We looked at several building products stores before stopping by Weaver Lumber north of Anderson. At Weaver we met Chris Edenburn, who guided us through our decking options. When we decided on a product, Chris prepared an estimate for our consideration. We confirmed and placed the order. Within a few days, we had our delivery. We subsequently had to replace our joists that had deteriorated. Chris made sure we had excellent straight treated joist boards that were delivered the next day. We were very impressed with everyone we encountered at Weaver Lumber. Chris and his coworkers exemplify excellent customer service! We will definitely use them again. We wholeheartedly recommend Weaver Lumber for your building supply needs!

This is second time I have brought my BMS side-by-side ATV for repair. This time my unit had no…read moresteering. There was no way the other small engine repair shops in town would even look at my unit for weeks. "Garden Equipment" counter personnel were polite and was willing to help with the repairs. After dropping off my unit, two days later I received a call stating my unit was repaired. The repair staff was knowledgeable and the repair was done at a fair price. I can't understand the poor reviews. I guess this day and age you can't satisfy everyone!! Thanks I'll be back!

Not the company you did business with last year. Partners split the sheets and sadly, you will…read moreregret going here. It will sit there for weeks!!! when told they'll get right on it . Maybe 3 weeks later, it still won't be fixed. When they do fix it?, it won't be right

Great service with great prices I would highly recommend . Always have what I need and they load it…read morefor you.

It is now 2:00am, and I am still awake thanks to Northern Roots "security system"…read more I live in the neighborhood behind them. Several months ago they installed a new security system to deter break ins. It is motion sensored, and I'm assuming gets set off constantly by the stray cats in this area. When it first started it scared the hell out of me and my kids. We thought it was police with a megaphone on our street. Then we thought it was maybe someone driving by with a megaphone trying to play a prank. We couldn't figure out where it was coming from. After checking in with neighbors, we figured out it was coming from Northern Roots and was also becoming a huge nuisance to all of our neighbors. I went by the business and let them know what was happening. The employees argued with me for a bit about it before agreeing to let the manager know and also informed me they wouldn't do anything about it. I asked them if they would at least have the volume turned down. I was informed "that's not how it works." Months later now all through the night and weekends it goes off constantly. "YOU ARE TRESPASSING! PLEASE LEAVE THE AREA. THIS AREA IS UNDER VIDEO SURVEILLANCE AND YOU HAVE BEEN RECORDED!" Constantly. Since earlier this evening and still continuing it has been going off every 1-3 minutes. I called the non emergency line and made a noise complaint an hour ago, but I doubt they can do anything until the business is open again. It's keeping me awake. I have to take kids to school early in the morning. Roman has to work early. I am losing my mind. So I'm going to leave reviews everywhere I can since Northern Roots doesn't seem to care about how big of a nuisance they are to their own community. Please keep this in mind next time you are choosing a hydroponic store. I will happily remove my reviews when they get a different security system. (In the time it took me to write this post, I documented how many times it went off...it has gone off TWELVE times)