I love going to the Hair Gallery, Ms stares is amazing when it comes to doing your hair she's…read morepatient kind understanding and she goes up and beyond to make sure her client is satisfied

Excellent services, very knowledgeable about hair care. Stacey is a great stylist.read more

I've patronized Marvelous twice and never had a problem. Mr. Rick was very nice and so was the…read morestudent servicing me. Yes, I will go back there!

Besides being a school, it is also a great place to get a haircut. Mr. Rick watches over his…read morestudents carefully and ensures that you, the customer, he's well taken care of. If you can't drive to his studio, definitely stop by here. Great haircuts!! Highly recommended!!

this is the second time I had a consult set up for hair extensions. At least the last one they…read morechose to cancel but did not try to reschedule me and then this time I just showed up and they said oh the not I'm sorry. No, can we reschedule for another time nothing that's ridiculous. The lady at the front was not very helpful and was not very understanding or empathetic at all. I been looking forward to this and then to not even get a note saying that it's canceled and leaving work early to go do nothing.

I scheduled my boyfriend a pedicure appointment here several days in advance and received all the…read morereminder texts. We showed up a few minutes before the scheduled time of 6pm. Everyone else had been called back for their appointments, and we were still waiting. When 6:15 rolled around, I asked the woman at the desk about the wait, and she said the student performing the pedicure was still setting up her station. At 6:25pm, I started looking around for anyone that resembled an instructor or anyone with authority. I encountered a woman who appeared to be an instructor and a young woman (who turned out to be the pedicure student) and I wanted to know what a 25 minute wait past our scheduled appointment time was all about. The instructor told me there was some kind of mixup but didn't go into any details. She told me the student needed another 5 minutes to setup and a pedicure would take about 45 minutes. This whole experience was totally unacceptable! It was clear that Tricoci University did not want our business and we walked out. I understand that these are students, but part of their instruction should include addressing their clients in a timely fashion. Making someone wait 30 minutes past their appointment time would never be tolerated in any hair/beauty salon or spa. Maybe Tricoci University is a fine place to go if you have unlimited time to dawdle the day away waiting for your scheduled service, but I don't know too many people who can do that. I would never come here for anything because despite making an appointment in advance, I can't trust that my appointment will be honored.

I recently went to Empire Beauty School for hair highlights and unfortunately had a disappointing…read moreexperience. I don't know much about hair coloring or highlights, so I explained the look I wanted and even showed a Pinterest picture for reference. My appointment was at 9:30 AM, but the consultation and color mixing alone took about 1 hour and 15 minutes. The first highlight wasn't even applied until almost the second hour of my appointment. When the highlights were finally done, they turned out extremely light -- almost blonde -- which was shocking because that's not what I asked for. The instructor had to step in and help correct and even out the color. This is also not my first unpleasant experience with one particular Latina instructor with dark hair. Both times I've been there, she has been very rude and rough while handling my hair. Her long nails scratched my forehead multiple times, and she pulled and grabbed my hair very aggressively. When I politely asked her to be more gentle, her response was, "I'm just trying to make it fast." To be fair, the final results didn't turn out bad after they corrected the color, but I didn't leave until 4 PM for a 9:30 appointment. I've previously been to Tricoci University, and they were much friendlier, more professional, and much quicker with their services. I wanted to give Empire another chance, but the instructor's attitude and behavior made the entire experience stressful and uncomfortable. Sadly, I won't be going back.

First time getting a haircut at Empire Beauty School. When I initially checked in, I was a bit…read moredisappointed that they had no record of my appointment. The first time I had made an appointment, when I showed up, salon services were not even open! Today they said there was no appointment for me. I showed them my phone with the call on it. They didn't think it was the right number. When I hit redial, their phone rang. So that was the difficult part. The good news is Nareni did have time to cut my hair. She was kind, thoughtful, and did a great job. So in the end, everything did work out. She was so good that I already booked my next appointment. I am seeing a response to a negative review that says instructors keep a close eye on students. Not true in my case. There was no instructor to monitor my cut. I'm not sure where they were, but I didn't see anybody. I am grateful that I did end up getting a good cut with a very pleasant student.

I had an amazing visit at this salon. Julie the educator was excellent, she seemed knowledgeable of…read morethe products, she was personable and I felt safe knowing that she was overseeing my service. My student stylist Tamra was also great. She will be a great stylist upon gradation. I really enjoyed my time with Tamra.

Emma Divizio cut my granddaughters hair a few days ago and she was not only really good with my…read moregrand daughter but her haircut looks great, thank you Emma.

WORST. Staff was so RUDE. I am not even talking students they are ok. So as of right now…read morebooking an appointment is awful. You have to talk to a zillion people to get on the schedule. There is no main book at the. Desk or computer. They are booked out for two months to do facials. And can't promise anything. They need to be available for the student but can't tell you when they can do or able to book on what days. They definitely need some system. Inside 5 people who want to help kids get through and can't book anything. I want mens and women's. Hair, nails ,mani ,pedi ,facial , waxing, and they can't even help with schedules. I have been to several schools in the past and this by far is the most un organized one. I have cold called and booked with strangers in the past. Why is this so difficult. They are definitely not where you want to send anyone as a student. I also had a service and they did not ever look or see what they were doing. The teacher also just to it upon her self to do part of the service and not educate as they did it. The staff has very angry attitudes and not friendly at all. They are mean and nasty. I felt like she was bothered by having to talk to me. I was also told no service they have other students to do their work on. So if you plan on going don't. There is a nice one in Crystal lake off of 176 check them out.

I've been getting my hair cut & colored at the school for years. It's never hard to get an…read moreappointment with a student and the teachers are always checking their work and giving suggestions to help them. I've never seen rude or unprofessional behavior from any of the teachers. I've seen unprofessional behavior from some students occasionally but the teachers put a stop to it. After all this is a school and btw has a top rating from the state of Illinois. I looked into it before my granddaughter went to school there. They were extremely helpful in making sure she knew her stuff and was ready for the state boards. If you want this type of career you won't find a better school but like anything worth having you will have to work at it , but you won't find a better school to make sure you succeed!

AMAZING school. I had previously taken a CNA class and did not even learn nearly as much as I did…read morehere. Lovely staff and instructors. Especially Ms. Kylie. Everyone is so caring about your future. They make it possible here. I passed the NHA with my CCMA with flying colors and I usually dont do well with studying but I have never felt more prepared for an exam in my life. Huge thanks to Dr. Doran for giving so much of herself to our success. Love everyone here.

My experience here studying the medical assistant program was amazing. Miss Kylie was the best…read moreteacher, she really wants us, the students to win! She teaches exactly what we need to know for our NHA and makes sure we are prepared and confident. I'm forever grateful Dr. Doran guided me into taking this program. Something that I didn't know I would enjoy so much is phlebotomy. It was so much fun and I always got blood! I'm very confident and excited to start my new journey!