Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

I think this place is still in business because it's the only game in town. From purchase to…read moreinstallation, I was unimpressed with this company. We bought a window air conditioning unit with installation. The sales guy never responded to emails asking for a COI, required by our landlord. I had to call and visit the store in order to get the COI. Additionally, the installers asked for an additional $80 because they added a 2x4 for some reason...and when asked for a receipt the price suddenly became $40. I felt like I was doing business with a corrupt company. Plus, the installers caulked the window until into place. Now I can't remove it for the winter or if I leave the apartment. I'm so unimpressed.

HORRIBLE. I purchased a laptop and a few months later, it broke. I was lied to and told by the…read moresales girl that it was a new laptop. I had purchased a warranty so I sent it in to get fixed. A week later, the laptop comes back, and it's still broken. I asked for an exchange, and they told me they don't have the authority to give me an exchange and that I had to go through their customer service. Customer service told me I was out of luck. NEVER BUY ANYTHING FROM THIS STORE AGAIN.

Excellent quick service at reasonable prices. I called,…read moreexplained my problem and brought 2 computers in for repair. The problem was diagnosed, I agreed to the quoted price and it was fixed all in the same day. What a pleasure to deal with someone who is honest and technically capable of properly diagnosing the problem and repair and at a fair price.

I've been to Drive Tech many times and have always found them fast, reasonable, trustworthy and…read moregenerous. I am so glad to live near them.

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

Apple Store Madison Avenue didn't disappoint me today. Every employee I came in contact with was so…read morenice and super helpful! They answered all my questions and walked me through the process to set up my new iPhone 16. I decided to buy the case, screensaver and an xtra plug because the phone comes with the power cord but no plug. For some reason my carrier gave me a discount on the plug so I saved. I spent a lot of money but they did all the work. I still have to pay Verizon a $35 connection fee! Ugh This place is super busy and I didn't think I was going to be successful because I didn't have an appointment. I didn't wait very long for the rep Maddy. She said different employees specialize that's why I had to wait for a phone rep. I'm recommending this location. You can make an appointment ahead of time; or go in and be patient until you get what you want!

This store really is hit or miss with the staff. Luckily the staff I have worked with have been…read morehelpful but I have sen others not so helpful. And working here you definitely need patience!

Great friendly associates . Great delivery responsiveness…read more One criticism: can a return be picked up, if customer pays for the service, with existing service partner. I am disabled and sometimes unable to get to your location and it's been a concern a few times. Thank you

My Husband bought a Motto Android for 150.00 dollars and this phone is worthless…read more and goes off automatically on an important calls. Buyer Beware. Could not give a zero So had to give one star.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

He responded to my inquiry quickly. He advised that it might not be worth repairing but would make…read morea house call within 24 hours for a $100 flat fee. I decided to take his advice & buy a new printer. I would definitely contact him again if I had any computer/printer problems.

Alex was prompt in replying, patient, and thorough. He guided me through a connection problem with…read moreskill and ease. Give him a call!

Davall proved to be a tech guru and did a great job for us. On eBay, I sold a sophisticated…read moreenvelope printer that can print 30,000 postcards in one hour. But, installing it is a nightmare. Luckily, Davall jumped right in and figured out the printer, the driver and the software. His labor rate is very reasonable and he did not bill us for a trip charge.

Davall answered my request quickly, gave me a reasonable price quote, arrived on time and fixed the…read moreproblem. He was courteous, thorough and professional and I would not hesitate to use his services again in the future. it's good to know there are trustworthy people who can help with ever "updating" technology! Thanks Davall! Chris P.

I stopped in on a Saturday to get the battery replaced in my wife's iPhone. I was greeted when I…read moreentered the store and I spoke to the representative about the problem and was told it would take 20 minutes to fix. I left the store to stroll around the mall and twenty minutes later I returned to the store and the job was complete. I couldn't be happier.

I'm so glad I came across the reviews for Fix and Go because finding them was a total lifesaver. I…read morestopped in the day before to ask about a phone repair, and I was honestly pretty stressed out. I hoped it was just a damaged screen, but I wasn't entirely sure if there was deeper damage. The gentleman at the counter gave me a price quote and assured me it would only take about an hour, so I told him I'd be back the next day. ​I returned as planned and handed the phone over. Thankfully, it turned out to just be a screen issue after all! The repair itself was done incredibly quickly and efficiently. He even let me know to come back if I ran into any issues with his work, but everything has been perfect so far and I highly doubt I'll have any problems. ​The quality of work and the speed make it worth it, but the prices were definitely a bit higher than I initially expected. I ultimately decided on 4 stars because they charge an extra fee if you pay with a credit card, on top of the regular tax. Depending on what you're getting fixed, that credit card fee plus tax can easily add an extra $20+ onto your quoted price. I know a lot of restaurants are starting to do this nowadays, but I wasn't expecting it at a repair shop and wish I had known in advance so I could decide if I wanted to use a different payment method to avoid the surcharge. Fortunately I was able to do so. ​Overall, they do fantastic, fast work, and the customer service is great! Just be sure to bring cash or an alternative payment method if you want to save a few bucks on the fees!