I've been coming here for several years now and I've watched it grow from a neighborhood clinic to…read morea large health center that does just about everything you might need (medically) except emergency and surgery. Recently, the center underwent (yet another) extensive remodeling. It's switched from the old style, down the corridor to an exam room floor plan to a centralized layout. Patient confidentiality is a priority here. Unlike the old days, you will not (typically) encounter other patients or staff unless you both happen to be on the move to or from the lobby. The new design is part of the Patient-Centered Medical Home Program where we (patients) can establish a long-term relationship with a practitioner and a team of medical professionals who actually try to get to know us. The staff here is professional but outgoing and friendly. They are all top-notch pros at what they do. From the receptionists to the lab to x-ray to doctors, this is an impressive operation. The lobby is huge, with comfortable furniture for all ages including high chairs for folks with mobility issues and a special alcove with juvenile tables and chairs for the little folks along with activities to keep them occupied. There is a television (usually on the home improvement channel) and periodicals that are actually current and of popular interest! Chances are pretty good you won't be in there very long, either. Froedtert has an impressive computer network. Rows and rows of lateral file cabinets and thousands of manila folders? All gone! Terminals everywhere bring up your record instantly to whoever is providing services. Hang nails to hearts, infants to old farts like me, this clinic does it all and does it very well. Besides all that, they put up with me. ;)

From the owner: The Froedtert & the Medical College of Wisconsin health centers and clinics provide high quality…read morecare by preventing disease and helping our patients manage their chronic conditions. Located in Germantown, Wis, Froedtert Germantown Health Center offers primary care, family medicine and specialty care for mental health, diabetes and endocrine conditions. This location also offers X-ray imaging and lab services.  Our health network believes that prevention, early detection and disease management are proven not only to reduce health care costs for patients, but more importantly improve health and quality of life.

Visited this practice today as a "meet and Greet", in search of a new physician. My husband is…read moregoing to partial retirement making continuing care at our previous medical oficec...Quad Graffics ..was cost prohibitive at $1000.00 per month.Dr. Maria Mendoza-Lemes as well as her staff could not be any more welcoming. It us always hard to have to find the "right " person to help you with your health..especially as we get older. Her staff was upbeat..even on a Friday. Not just one..ALL of them. DR. Mendoza-Lemes was welcoming, professional, kind and truly genuine. I will finally relax now knowing that I have a caregiver and a supportive office to reach out to. BLESSINGS.

I had eye surgery here. I was made very comfortable and was happy with the Dr and all medical staff…read moretending to me.

I sent my 18 year old daughter to Aurora Germantown for her first GYN appointment. She found a…read moredoctor she trusted who quit soon after her initial appointment. Since then, she's has seen a PA who quit also and has gotten 3 subsequent appointments cancelled because of staffing issues. Her prescription was set to expire and she was told by the reception staff the doctor would not give her a refill to tide her over for the two weeks until SOMEONE all the way in Grafton could do an exam. I had to call and scream at the staff to get the prescription refilled for her. I thought I was doing the right thing by entrusting her care to Aurora. I was wrong. Aurora failed my daughter who was beginning adulthood by responsibly taking care of her health. Shame on them for sacrificing a patient's health to their gods of red tape.

I am 50f and have been under another doctor's care for 7 years with several visits a year to do…read moreblood panels, get medicine when sick, adjust meds, etc. However she is closing down her practice so I am looking for a primary care doctor. With my appointment categorized as "Establishing care", I arrived for my Tuesday 10:30am appointment promptly at 10:15, as advised. The waiting room was empty, as was the receptionist desk. I waited for several minutes at the window, and the receptionist eventually emerged from the restroom. I cheerfully said good morning, and she half smiled and went around to sit behind her desk. She pulled up my account, face grim now, and gave a big sigh and said, "OOOF, there's a LOT missing here." I HAD put in my insurance information in when I booked the appointment online, however, so after about 5 minutes of questions and long silences I asked, "Will you need my insurance card?" In a very condescending voice, she said, "Yeeeeeeees, I'm GETTING to that, AND I'll need your ID." Well ok then. After a few more questions she told me to take a seat in the waiting room. After perhaps 2 or 3 minutes, a nurse came out into the empty-but-for-me waiting room and said my name. I followed her a few steps past the door to the scale and flatly told me to take my shoes off and step on. I joked, "Should I put down my 40lb purse as well?" No reply. She then told me to put my heels against the metal strip by the wall and noted my height. "Go to the last room on the left and sit in the first chair." No Please, no eye contact. We're not in a busy downtown ER, we're in friendly Cedarburg and your waiting room is empty this Tuesday morning. I went and sat in the chair as instructed, and a few moments later she came in. She logged into the computer. "When was your last physical?" Thinking a moment about the blood panels I'd had done in the last few months, I asked, "What constitutes a physical?" and she barked, "WELL THAT'S A NO." I didn't reply; I really didn't know what to say to that. She shook her head at the screen and said, "NO mammogram, NO pap, NO --" and I interrupted her. "I had a mammogram 18 months ago, and a pap last year. I'm not in the Ascension system, I've been under another doctor's care." I cannot overstate how negative her assumptions and affect were. She took my blood pressure and pulse ox, and I asked her if she'd like the list of medications I'm on. (I had it printed out because I *hate* writing it on forms.) She replied, "No, one of the interns will take that." I asked, "Interns?" She replied, "Yeah, doctor has interns. Sometimes 3, 4, 6 of them. He always has interns." It struck me as weird, this putzy unbusy little run-down office having a herd of interns. Why? She finished up on the computer and said, "Doctor will be in shortly." and left. I sat in the room, digesting all of what had just happened. The receptionist was put-out and condescending. The nurse had been aggressively rude and presumptive. I could hear conversational chatter coming from another area adjacent to the room I was in. I decided to check my phone for messages, since I was here in the middle of my workday. I waited for 30 minutes in that room. During that time, I was just a few steps away from the waiting room and could hear that not a single person had come through the doors. I could still hear the chatter/banter through the walls. I realized that I am 50 years old and WAY TOO OLD to put up with this crap. We pay WAY too much for medical care to be treated like this. I walked the few steps to the receptionist, who was sitting about 10 feet away from the nurse, and they both looked up, surprised. I said, "I've been waiting 30 minutes. I have WAY too many warning bells going off about this place to think this is going to end well. I am leaving now, and I will not be back." I never met the doctor. I'm leaving this review because of my mom. If my mom, who is loathe to go to doctors because she feels like they'll criticize her, came to this terrible office and was talked down to by these condescending and RUDE front desk and nursing staff, she would be traumatized. I'm also going to be reaching out to Ascension to report this experience. Stay far away from this place.

I have been a patient of Dr Duffy for many years and he is one of the best physicians I have met…read more He cares about his patients and keeps updated on current research. Since he is such a good physician, he is popular and wait times can be longer for non critical patients on some occasions. I also like the fact that when you require a specialist, he will make great recommendations. I have been in emergency medicine for 40 years so I know what I'm talking about when I evaluate a physician and I can honestly state that Dr Duffy is an excellent clinician.

I started seeing Dr. Mendoza-Lemes after my family physician moved to a different role. Both my…read morewife and I love Dr. Mendoza-Lemes. She is very friendly and personable. I've seen her a number of times and never felt like she was rushing to move onto another appointment. I'd recommend her to anyone looking for a family Dr. or pediatrician.

Classic Aurora Health Care clinic. Four Doctors in staff. Typically long term relationships with…read moreyour doctor. One new doctor on staff, replaced another long time doctor. Have seen a change of staffing over the years. More senior employees have left to retire. Typical clinic for a rural community. Clinic is clean and organized, no concerns with issues related to that.

I love this medical office. Dr. Alexander is so knowledgeable and always concerned for your…read morewellbeing. In addition to her OB/GYN and family practices, the aesthetic options are phenomenal. My hair is growing back and I've lost ~10% of my body weight in just a few months. Tonight I had such a wonderful facial with Janelle. My face is so soft, even my "tech neck" wrinkles look shallower. When I got home it was the first time in weeks my husband didn't say "you look so tired." The bed was so comfy I do think I took a nap, and those sheets, they were so silky.

I had the BEST facial of my life here! I had the Hydrafacial. My skin was visibly improved by the…read moretime I left. The aesthetician was very knowledgeable about the products, the procedure, and she gave me a lot of time. I was truly pampered. I will definitely go back. I cannot recommend this place highly enough.