My Dad was transported in an ambulance to the hospital since they one everyone have been so…read morewelcoming, supportive and my Dad has received all the care he needs the doctors and nurses have been so organized on my dads cere . He is currently on confort care and I'm thankful that we choose this hospital it's so much arm and everyone is kind and happy to work there.

On December 5 2025 , my 90‑year‑old father was brought to the Scripps Mercy Hospital Chula Vista ER…read moreafter a fall, and this was one of the worst hospital experiences I've had. My brother, who initially brought him, was not feeling well and left right after updating me. Even though we explained this clearly, an aggressive security guard immediately tried to throw me out, called another guard, and they were getting ready to physically remove me while my elderly, confused father was somewhere in the hospital having X‑rays done. I was calm, just trying to make sure my father had a familiar face when he came back, but security refused to listen. The nurses were rough, cold, and showed no compassion; they did not even clean the blood from my father's face after his fall--I had to do it myself. The only professional and kind person was the ER doctor, who de‑escalated the situation when my father returned. The overall environment felt hostile and unsafe for an elderly patient and his family. The ER is also poorly signed and hard to find, especially compared with other Scripps locations like La Jolla and Hillcrest, which feel like completely different hospitals in terms of care and organization. I will never go back to this ER and do not recommend it to anyone, particularly if you are bringing in an elderly or vulnerable loved one

It seems reviews are split here and for me, today, it was five-star. Short version I have a…read moreconcussion and the symptoms got worse and on advice of a nurse friend I went to the ER. 15+ people assisted me and to a person they seems to care and really listened to what I had to say. Hospital is never a good time. Today the Sharp Experience was superb. So many people but a few really come to mind: Gladys Trena (sp?) Micheal Shawn Myrna all did a great job. Really well done.

Hailey (or Hayley...not sure of spelling) working the front check in area of the Emergency Room on…read moreMay 30, 2026 was so kind and helpful. She showed excellent customer service and compassion to my spouse and me. Thank you, Hailey. Guests were also seen pretty fast, or given updates pretty often.

I was there for blood work. I was in and out in a timely manner. Every employee that I came across…read morewas cheerful and helpful.

Excellent service, they helped me out right away. I was having a foot issue and when I called to…read moremake the appointment, they scheduled me right away. Then when I arrived at my appointment, they attended me super fast and appreciated the service. Nurses were super nice and kind.

I was hospitalized as an inpatient at the hospital and received very good care from the medical…read morestaff in the ER and on the unit I was on. Everyone was really nice and professional. The only thing that would really needs to be improved is the taste of the food. Paradise Valley is not a bad hospital at all. My room was really clean too. I would recommend it if you're not too picky about food.

Absolutely horrible experience. They are MALICIOUS with their time. I had something stuck in my…read morethroat and I wasn't seen for a good 3 hours. Meanwhile I'm there with my fingers down my throat trying to get whatever was stuck, out. The blonde nurse in the ER was slightly rude. The rooms were massive I feel like if they split them in half they could serve more people. It was existentially freezing and I had to ask for a blanket which took them about 30 minutes. Eventually we went for X-rays and I was there a total of 5.5 hours and I kept making myself vomit to get whatever was stuck. I eventually got it myself without the assistance of anyone. When looking outside of the curtain, there is NO SENSE of immediacy. NONE. All the nurses and doctors seem to walk casually as if there isn't an emergency. I was seen way quicker in the past at the family health center's Urgent Care. The bathroom stank and there was someone's poop on the floor. Never again.

Came to get emergency medication due to a mental health crisis. I was told to move on from my SA,…read moreand that people were assaulted worse than me. And that i should be grateful that I'm not bed ridden and that I'm here getting meds today. When I wanted to leave from how I was told to move on from the absolutely worst thing that's ever happened to me, they wouldn't let me leave for 30 minutes. I spoke to the supervisor who understood the situation, but they sent the same lady in to check me out! So unbelievably unprofessional. Talk about kicking someone when they are down. Also HER NAME WAS MARIBELLE (or something like that) I cannot believe i was really told to move on from a man having his way with me without my consent.

Follow the law and especially regarding service animals…read more Call me with your reimbursement as I'm still paying for your debt after not following laws and Disability Act of 1990 You owe a federal judge a fine for your penalties involving NationalCity Police Department and SDPD 92105 for your lack of care and understanding I am homeless still while waiting for doctor to follow up with a note to receive my income as they put me on hold and I lost my whole home and it's belongings from my lifelong collections, store, wardrobe and I'm a billboard world dance winner #3 in the past Sleeping in the street and still unable to get a call back from any professional at Paradise Valley Hospital 17 years ago problems as well with Donna the nurse publicly shared #ladyccdiarymusic Manslaughter charges coming to all guilty parties as I have not been ok nor should I have been able to survive after gas leak I don't do drugs and instead of helping with gas leak they put me last priority as Substance Abuser Explain this to judge as my kids have been adopted due to your neglectful paperwork 20 years ago added to closed doctors and hospitals alike Follow up with legal team and delete my records as I will with judgement Call me today or I charge $7k per hour since our first meeting ever If I were well it's $500 minimum to meet me before payment as I work for tips and $500 door fee to meet me or model/entertainer in my out all business I called 3 times today as well Staff confused Forward to wrong department Failure to call back No doctor at hospital supposedly as patient care team expressed on phone and my recorded line in duty to report as agent of land sales 92046661 DRE This is time sensitive and I will charge per hour since the first visit if nobody follows up today In mediation I would offer only to receive your properties in full otherwise payment will be asked of judge from you as I'm suing CA to fix your problems starting with my dockets to a slum lord and responsible parties that couldn't handle my care while in gas leak home trapped

Sharmae the RN is truly a blessing for EVERYONE around her. She was extremely attentive and…read morethorough in her care. She takes good care of ALL her patients. She takes initiative, and she is extremely talented. Gillian the RN is empathetic, kind, compassionate, and always works with passion. She is a positive and uplifting nurse. Jennifer the RN made my nights pleasant at UCSD. She went above and beyond for me in setting up the shower and getting me tea. THANK YOU!

Your parking is horrible! I spend a half hour trying to drive around Hillcrest, finally found…read moreparking and a sign for the meter, but NO METER! Oh wait....it was HIDDEN BEHIND large bush! As a result, I got an undeserved citation that your useless Transportation has yet to send an adjustment for for, either to myself or the DMV, despite my payment three months ago of that unfair citation. I've contacted Transportation/Parking Services over a week ago, and they STILL haven't sent me the form to get the wretched fee off my DMV registration. I will NEVER go back to that wretched facility ever again. Horrible, horrible facility.

I live in Rosarito. I had throat surgery in San Diego with one night stay on the hospital. I was…read moredischarged without being examined and I returned home to Rosarito. By the middle of that night, I could barely breath. We went to the Hospital Del Prado emergency room. I spent two days in intensive care. They saved my life. My doctor was very knowledgeable and thorough. The nursing staff was excellent. The equipment was first rate. yo soy esposa de kenneth y debo decir que la atencion que le brindaron fue excelente por parte delo personal medico y ni se diga de una de las enfermeras de la cual debo resaltar su vocacion al trabajo que realiza quien hace mas de lo que a mi parecer por sus pacientes, ELIA ella tiene una increible paciencia en su labor, a todos gracias por salvar la vida de mi esposo que estaba muy delicado de salud.

Amazing and quick help I would definitely recommend this hospital I just had arrived to the airport…read moremy daughter was sick on a Saturday at 11 pm urgent services won't disappoint you.

This is based on my appointment with the allergy clinic and consult with Dr. Lopez. He is probably…read moreone of the nicest and approachable doctors I have encountered. He is professional, listens to your concerns, and helps develop of plan of care WITH your input. I've now been getting allergy shots at the clinic weekly with Jay, RN and he is also fabulous! He is super friendly and takes great care of all the patients. Definitely recommend coming here for the allergy clinic!! As for the ophthalmologist I saw, he was not friendly and dismissed my concerns. He almost laughed them off to be honest. I haven't felt that disrespected in a while. Wouldn't recommend.

I was "nudged" into applying for inadequate health insurance plans through Medi-Cal. Currently,…read moretrying to utilize Molina Healthcare. BUT, everywhere I try within a 15-mile radius is not able to help or in a scary neighborhood. . None accept Molina or accepts new patients or both. These are recommendations which have been recently suggested, phone-based calls on Molina Healthcare public phone number, several transfers, suggested phone numbers, ALL for nothing! Due to this year's change in insurance. I've had to suffer the ineptitude of Molina...particularey any mental health protocol. Shocking! and potentially harmful. 100% incompetent/ negligent. I was transferred at least 8 times, plus "call-back" numbers...simply trying to obtain a 10-15 minute appt with a genuine MD, specializing in Psychiatry. ALL I require is the continuation of existing meds prescribed by my last Dr. What's so hard about that? I spent from 11:30am to 4pm exhaustively TRYING to connect to a legit psychiatrist's office to make a simple appt!!! What the hell is wrong with you people?!? i USED TO TRUST YOU. 4 1/2 hrs is LONG ENOUGH!!! I've been patient, mindful of my tone, complimentary of stellar customer service....though lacking in results. You should be ashamed!!! I miss my PPO!!! You suck!!!!!!!

Had an amazing experience here we came here to get some blood tests the doctors are amazing and did…read morea fantastic job did not feel a thing prices where more than affordable and nothing but good comments to leave. Clerks were attentively and very knowledgeable and helpful thanks.

I had excellent care at this hospital. Their very professional. Although I speak English, they…read morehad transistors Google ready The hospital is very clean and not overcrowded. Several staff stopped bye to seeing if everything was o.k. I never feed amone I had great food, meds, and vitals done timely. My doctor couldn't pick a better place for my surgery. Pre-op and post-op. They also gave a goodie bag.

I was beyond impressed with the care I received at Sharp Hospital. The staff truly felt like…read moreangels--every single person I encountered was kind, attentive, and absolutely amazing. I wish I could remember everyone's names, but a few who stood out were Faye, Rachel, Dr. Youngblood, and Dr. Bjornson. They made me feel safe, supported, and fully prepared for my surgery, which meant so much during such a stressful time. A special thank you as well to the nurses, including Rachel and Dwight--you all do incredible work, and I'm so grateful for everything you did for me. I truly cannot express how thankful I am for this team.

Nothing like a quick lil trip to the hospital for a second degree burn in the late night…read more Luckily for me. There was a great team there to help us out. Because it was late, we found parking right in front of urgent care. After getting wand down by security, we chatted with the front desk, filled out a quick form and after 15 minutes we were seen by the first nurse who did a quick check - Blood pressure etc, asked about any meds we were taking, and other general screening questions. Afterwards we were sent back to the waiting room where a doctor came and saw us ten minutes later. He did a quick check and went over some info and then 10 minutes after that, a nurse came and bandaged us up with some ointment and some referrals. Super quick and easy visit. There was about 7 people waiting to be seen and to be seen that quickly was a miracle. Thanks for the care and jokes you shared. Hopefully I'll never see you again but if I do, I know you'll take good care of us!