Such polite and friendly front staff. Professional and informative team of medical professionals in…read morethe back. The only complaint is the referral we were given. Please, never go to Pediatric Orthopaedic Surgery Associates. You don't get the option of seeing am actual doctor. Then some xray technician does the cast application. To top it off, the check out is humiliating. Ive never been spoke to so rudely at a medical office in my entire life.

It's never fun searching for a new doctor, let alone a doctor to take care of your baby from day…read moreone. The search for a pediatrician for our girl started last fall. My husband's coworker recommended this place and I called to set up a free prenatal visit to meet the newborn team and see if it would be a good fit. The moment I called to set up this appointment I knew we would be in good hands. The receptionist was so unbelievably sweet! Great first impression! We met with Mindy, the lactation consultant, and Janice Martin, MD. We left the visit knowing this would be the place! Fast forward and now our little girl is 2 months old and I am still singing praises for Pediatric Care Specialist. Mindy was such a vital support for my family during the tough few weeks of attempting to breast feed. She even gave me her home phone number over the Christmas holiday-- who does that? So thankful for her help! We ended up switching to see one of their nurse practitioners, Megan McGown, because she saw us during our first visit and we fell in love! She is so encouraging, gentle, and patient! She answers all our questions-- and we have a lot as new parents! Such a relief to find a place that we feel confident taking our little one to for the next 18 years!

Dr. Steel and his nurse are amazing, and I am not happy to be finding another office, but their…read morebilling policy is awful. They enroll you in automatic payments without your consent and don't always provide a statement before the billing cycle. You cannot opt out of automatic payments, and they will only notify you 7 days in advance. The billing might not be on the same day every month either. I cannot believe this policy is in place and it needs to be removed.

Dr.Loeb and her nurse Rachel are amazing. The front desk staff and some of the other nurses are…read moreextremely rude. They all have attitudes and come off mean and uncaring to parents dealing with sick kids. I wouldn't recommend them based off these women.

Dr. Carlos is the most straight forward, honest, selfless, truly caring pediatrician I've ever met!…read moreI have met far too many between my two kiddos and rare food allergies. Dr. Carlos truly cares about the children he treats! EVERY single one! Example: My son had his 7yr check-up and he noticed one of his moles on his head had grown and recommended we see a dermatologist. I laughed and said...you remember his mole and the size?!?! And he looked at me and said, yes, I'm his provider. He never stops caring and it might sound silly but a provider remembering the size of MY kids mole when he sees 30-40 pts a day means the world to me! I have referred half of KC to him and will continue! Thank you Dr. Carlos for ALWAYS putting my kids health first!

my 3 children has been consistently patients for Dr Deborah Winburn for 13 yrs, However , after…read moremissing one payment, which I usually pay on my next visit , they refused care and said am no longer allowed to return. I am deeply concerned because I believe this may be tied to racial bias . This is how it started, after several unsuccessful calls in attempt to make appointments I decided to walk into the office to make appointments for my kids next well check, knowing it was unusual for them not to answer phone calls . At that time the billing staff (who sems to be new ) (Beth had been the billing staff have known) was called and she told me am no longer allowed to return, despite long history as a patient , I explain to her that I normally pay on next visit and offered to pay full amount and she refused. I asked her to clarify with Dr Deborah Winburn and she came back almost immediately and stated Dr Winburn agrees with her.I found the best Dr for my children , I don't know what I was doing there, if you are another race dont go there. zero rating if it was possible clarify by reading what other races are writing on reviews.

I am writing this on behalf of my daughter as I think she fears the staff will be even more rude if…read moreshe were to leave a negative review. She and her newborn baby should've never had to wait over an hour and a half to even seen, and when asking about the status should not have been treated with such rudeness. Apparently you have to be the elite of prairie village since I saw about 20 families go in and out while she was waiting with a newborn. Inexcusable scheduling and then they have these large signs about a late policy and how you will get penalized. That's ridiculous. Given an hour and a half to just be seen and be treated so poorly. I don't care how good the providers are there are other places people could pick unless you're just retired and have a half a day to hang out in their lobby!! they have never historically with her other older child been on time. People that came in 30 minutes after she did have left the lobby and many others have as well some practices just take advantage of people that don't complain. Do not use this practice. There's no excuse.

Amazing dental care - so great with my kids and such personalized care. Their dental work is top…read morenotch, the environment is great, and the pricing is very reasonable. They clearly communicate costs and no surprise bills! The office staff is friendly and courteous. Perfect dentists for our kiddos !

We had an appointment here a few weeks ago to have an ultrasound on a cyst done. Despite the…read moreobvious challenge of having a very young kid lay still for the ultrasound, the appointment went well, and as per usual the folks working at Children's Mercy were very kind and very good with our daughter. The results were reported within 24 hours and the only slight I have is from my encounter with the scheduler who acted like I was insane for asking how to get into the building, which entrance to use. I'm not a frequent CM visitor so how would I know? Aside from that our visit was fantastic.

I had went to a local urgent care first and they told me I needed to go to this hospital for my…read moretwo-year-old grandson who had an injury from falling to his mouth area. I took him to the emergency room entrance and the security guard where you have to put all your items on a conveyor belt and they search your bags, was very nice. I was not quite expecting this at Children's Hospital. But regardless he was nice and then he directed me to the check-in woman right around the corner who took my ID and scanned it, and I was given a sticker with my photo on it that I had to wear on me at all times. I was then directed to a nurse at the front desk who was not welcoming at the beginning and had a general attitude. She got a little bit better as she looked over my grandson, but she was just generally not very pleasant. The security guard had jokingly said I hit the jackpot because the waiting room was empty, which was a miracle. I was immediately called back with my grandson and a triage nurse looked at him and then brought us back to a room. We were than seen by another nurse who talked to us about what happened and generally looked him over and then said a provider would be in. Everything was going smoothly and quickly and then all of a sudden we were just waiting forever for the provider. The next person that came in was the woman that took the insurance and she was very nice. Then after that, another nurse came in and she said she was the new nurse because of a shift change. And I said whatever happened to the provider we've been in here for a long time and we were the only people in the whole waiting room. So then she said well it's gotten really crazy out there now and I said well, I understand, but we were here and absolutely no one was here. And I know they most likely base the immediate visits on how injured a child is, but the amount of time it took a provider to come in was too long. After I brought it up then I got a text, saying a provider was looking at the chart and would be in soon. At this point, I'm wondering if they just forgot about us because the kids were so good in the room and we were quiet and not complaining! So the doctor comes in, and he was gentle and good with my grandson, but he spoke very quietly, and I could not barely hear him. Then he suggested three tests while we were there for Covid, RSV, and the flu, which I said was fine. Those tests are rapid tests and we get again were left in there and I said we're gonna be leaving and you can call me with the results because by this time it was past 9 PM and they had no dinner and they had already seen him for what he was there for. So then after I said that the doctor came back in and said the test were negative and said that the nurse would come in and check us out. So I waited again and I finally went out there and she's just sitting at the desk and I can tell she completely forgot about us. I said we are waiting to get checked out and then she just went over to a computer and printed off the pages and that was it. So I was not happy with the general attitude towards the adults in general. They were good towards my two-year-old grandson who was excellent to wait that long with no dinner. Also, as soon as I rounded the corner, I heard the nurses whispering about me. I was completely nice and totally professional and I think if they were forgotten about, they might have felt the same way. So I would not go back unless we absolutely had to. I think the thought that kept coming to my mind was that they have seen so much and dealt with so many families that they have just kind of become hardened. In comparison, the urgent care that I visited first, everyone there was truly kind and compassionate, and there was a big difference in the attitude between the two medical institutions.

Dr. Alex Brainard goes above and beyond any other doctor that we have been too. We went for my…read moreyoungest daughter's 3 yr old check up and he asked me questions about things I had voiced my concern about a year ago. I was shocked and so appreciative that he would ask, and he even took the time to ask about my other children during her visit. He truly showed that he cared about my kids, even with his interaction with my youngest daughter. He talked to her about things, not just me. I truly appreciate him and showing us that we matter to him!

Dr Brainard said I was a selfish mother and told me we were not welcome back at the practice…read morebecause my son is not getting the Varicella vaccine. At another point he said that no vaccine would ever hurt my child. As someone who was vaccine injured and deals with the repercussions of that injury every day, this was very jarring to hear. He has not once provided informed consent to us the entire time we have been at this practice since my son was born. It is not ethical to say that vaccines pose no risk and no doctor can honestly promise that nothing is going to happen because that is not in their control. The lying an intense pushback against parents who are simply looking to do what is best for their children makes me reconsider all vaccines. We are a family that accepts 95% of the recommended vaccines and now I will be digging deeper into all of their inserts and making decisions about what is best for my family because that is my job. My job is not to line the pockets of greedy doctors at the possible expense of my children's health and safety.

I would not trust the health of my child to anyone more than with the doctors and nurses at Cradle…read moreThru College. Dr. Glotzbach was recommended to me by a friend when I was pregnant in 2005. She came to the hospital the day after my daughter was born to meet her, and do an initial exam. We loved her immediately, as I'm sure all her patients do. It is 12 years later, and we could not be happier with our experiences there. Dr. Glotzbach takes the time to get to know her patients very well. We never feel rushed, as I have felt with my own doctor. My daughter literally likes going to the doctor! I cannot say the same about my pediatrician as a child. Dr. Glotzbach truly goes above and beyond.

The greatest doctors in KC. They are always so upbeat and cheerful and thorough. And the nurses are…read morethe bomb with the kids, especially when they have to get shots. Their office is easy to get to and the front desk ladies are very friendly and helpful!

Dr. Espe has cared for our littles (not so little any more) since 1987. We could not have gotten a…read morebetter pediatrician and practice if we'd tried. Always kind and smiling, he never failed to put the kids at ease and they always looked forward to seeing him. Office staff are equally caring and always got us in when needed. Highly recommend!

Dr. Espe has been my children's pediatrician for going-on six years now. My children actually look…read moreforward to going to the doctor's office! He and the staff always recognize my kids, even if it's been a year between visits. They work hard to be flexible with my schedule, have excellent hours for working parents, and always get my kiddos in quickly when sick. I cannot adequately express how wonderful this office and its staff are! Even though we do not live as close as we used to, we continue with this office because of its wonderful care and people.

Dr. Davis is an outstanding pediatrician. She is nurturing, attentive and professional. Her office…read moreis always clean, and the office staff are friendly and helpful. I can call the office nurse anytime I need to with questions, and they are quick to call back. I definitely believe our daughter is getting outstanding health care with Dr. Davis.