Great and welcoming store…read more I was looking for loose leaf tobacco. Called and left a message and was called back immediately. The guy working there was very helpful and when I arrived he remembered that I'd called and had what I'd been asking about ready to go. He was also willing to order a larger size if I needed. Excellent customer service, very helpful, and friendly. This was my first time at this shop and I'll be coming back for sure. It is refreshing to have such nice, friendly and helpful customer service!

I highly recommend checking them out. They have a great selection of everything and the place look…read moreneat very modern and customer service is excellent.

Multiple glass pieces and rigs, came in looking for bear quartz products and they gave me a good…read moredeal on the glass piece. Update : wasn't able to even use it before it broke, they offered an exchange when I informed them it was cracked but haven't gone back

Hands down one of the best smoke shops in Monterey!…read more I had such a great experience at NorCal Smoke Shop. The staff was incredibly nice -- genuinely welcoming, helpful, and knowledgeable without being pushy at all. They took the time to answer my questions, made sure I found exactly what I needed, and even surprised me with a free lighter just for stopping by. It's those small touches that make a big difference. The shop is super clean and well-organized, with a great selection of products at solid prices. You can tell they care about their customers and want people to leave happy -- and I definitely did. Whether you're local or just passing through Monterey, this place is worth a visit. I'll absolutely be coming back.

It was my first time to a dispensary. I found Higher Level on Yelp. It was a great experience…read more Jason assisted me with information on different products. Everyone was friendly. I would highly recommend this dispensary to everyone.

Amazing crevice, everyone was really sweet and informative. The cashier made sure to give us the…read morebest deals for the day. Would definitely come back

I love this location, the employees here are all very helpful, knowledgeable & very patient I am…read morenot one to know anything about smoking but my husband does with just explaining a bit of what he likes they are very informative and show me options on what he may like! They are not pushy what so ever and pressure one to purchase something! I absolutely love this location compared to the Salinas location that I live a lot closer to, I rather make the commute to seaside than to get some one that's annoyed helping me in Salinas! Víctor thank you so much for all your help! Victor and his entire team are all very helpful and knowledgeable! Thank you so everything you do!

super big store with friendly staff!! They even give you a discount for first time visitors!read more

Located on Wave Street, next to the Old Sardine Factory, is The Humidor. This shop has a large…read morehumidor and many different rooms. Old cigar lounge charm. They have a wonderful selection of cigars! The service is friendly and welcoming. The cigars are a little on the expensive side. *Wish they had OpusX"

Very friendly and warm welcome upon arrival. Beautiful humidor with wide selection…read more I recommend this lounge.

We absolutely love coming here! They have the BEST selection/prices…read more Andrea is our favorite bud tender. she's always been so helpful and she knows her stuff! They're lucky to have her, she's a jewel!

Decent selection, kind of pricey. It's always freezing cold inside. Limited selection of packs of…read morepre rolls and inevitably they were out of what we wanted. Found another spot closer to home.

Great smoke shop! Has a great variety of cigars and tobacco products. Bought some minis and a new…read moretorch.

When I called, some guy with an accent started cursing me out, told me he was the owner & not call…read morethere ever again. Woah! And it looks like I'm his first review. I hope he uses this review as a way to learn how to talk to people because you never know who is going to write a review.

We had such a wonderful experience here today. Wyatt is super friendly and easy to talk to -- the…read morekind of person who makes you feel like you've known him for years. His cigar, pipe tobacco, and wine selection is top‑notch, and he even taught us the basics of pipe smoking. The best part...He welcomed all three of our dogs without hesitation. We ended up spending over two hours there, enjoying great conversation, great products, and an overall great afternoon. This place is a gem. We are definitely stopping in whenever we are in town. Thank you, Wyatt!

Fantastic cigar lounge with premium cigars ranging from all kinds of brands. I'm glad they have the…read moremain cigars that I love such as My Father, Arturo Fuente, Oliva, and course Padron. I do wish they had more Padron selections like some 1926 and not just 1964. Yesterday, I smoked My Father: Le Bijou 1922. This was a bold cigar wrapped in a dark habana wrapper. The fillers and binders were from Nicaragua which is my favorite. For $26, I thought this was a good price especially since it also won #1 cigar by Cigar Aficionado in 2015. The standing tables are fine but I think it would be a great idea to also have some comfy leather sofas around for a bit of a more relaxing feel. They have a whiskey & wine bar which is a great addition. There are also a few TV screens for news and sports. If you're also looking for some awesome whiskey bottles to purchase, they have some pretty amazing selections from Angel's Envy, Larceny, to even Bardstown. I love it here and it's definitely a go-to for me whenever I'm staying in town. I'll be back again!