I met Dr. Pappas last week in Seattle. He was taking care of my mother who had a very, very…read moreserious surgery. My family and I were extremely pleased by the high level of care our mother received from Dr. Pappas. He is an excellent physician - and has a kind and attentive manner. We had a lot of questions for him and he answered each one with patience and kindness. He treated my mother with respect and made sure everything was being taken care of as she was being monitored and cared for post surgery. This is a 5 star physician!!

While Dr. Pappas is okay as a pulmonologist, I have to say that his office staff (NW Hospital…read moreoffice) and business practices are the worst I have encountered. His office manager, Jennifer, asked for my insurance information well ahead of my appointment. Knowing what services would likely be needed, based upon a discussion of why I was coming in, she claimed she contacted the insurance company and called me back to state that everything would be covered (Regence Blue Shield). When I came in for the appointment, I asked again, including the mention of lab services (NW Hospital). She said it was all going to be covered, sans my required co-pay. Well. . . . . . .I am still being harrassed by NW Hospital and by Dr. Pappas' medical billng staff, as that relatively short office visit, with some blood drawn at NW for labs, totals almost $2,000.00 and I am on my third level of appeal with Regence. NW Hospital turned over the matter to collections at some company in Renton that has been calling me at work and making threatening phone calls. Dr. Pappas did write a letter of support to challenge the insurance refusal to cover any aspects of his treatment or the labs, but he has failed to change the billing code to be consistent with the position he takes in the challenge letter! So, his letter is, essentially, useless. The worst part of this debacle is, that the office manager knew I could have waited a couple of weeks to come in (non-urgent), and then I would have been fully covered by my new employer's group health coverage. I have offered to pay what would have been the co-pay amounts, if Regence had really covered the visit, but Dr. Pappas' business manager refuses to even consider this and simply demands the full retail amount at once. This is another example of an okay physician, using people with poor judgement and poor people-skills to manage the business and operations end of their practice. I would never return to him because of his office staff!

While my friends can't get doctor appointments for weeks, and end up in the emergency room for…read moretreatment of minor concerns, I get to talk with my MedNorthwest doctor (usually Dr. P) a few minutes after I call. (Even on weekends and holidays.) If I need to be seen, they can get me in that day or the following day. Annual exams are never hurried, and test results are fully explained. I'm not only getting great care, I'm saving money by avoiding costly emergency room visits. I'm also confident of getting referrals to the best specialists.

They say they'll help you manage chronic conditions, but will they? My poor sister suffers from…read morechronic migraines and spends days a week in bed with an ice pack to her head and vomiting. She has a appointment in five months with a neurologist but we though this place might help her manage some of the symptoms and feel better before that. It is the only serious medical issue she faces and yet they won't take her explaining they don't have the "band with" to manage her condition. I suspect they have labeled her in advance as a "white whiney woman" - a term male doctors often use to describe female patients who are aggressive in getting help or perhaps they just though she'd cost the practice too much money. Either way, no help from them.

Dr. Harrington has already helped me significantly improve my health despite taking over as my…read moreprimary care physician only a few months ago. He is kind, compassionate, caring, patient, and attentive. In sharp contrast to my experiences with my previous physician at one of the big clinics in Seattle, I never feel rushed when I see Dr. Harrington. For the first time in decades, I feel like I have a true partner who is committed to improving my health outcomes. It has been easy to schedule appointments with Dr. Harrington and he follows up with me after our visits. He also diagnosed a serious health issue that had been undiagnosed and untreated for years. If you are looking for a traditional family doctor, I highly recommend Dr. Harrington.

New patient visit today and was very pleased! Dr and Staff…read morevery nice, ran on time. Was able to schedule quickly.

Good listener! Conscientious, responsive. Friendly staff. I recommend him without reservation.read more

The worst doctor and office ever. I was charged outrageous bills when it could've been avoided…read morethrough a program (either he's uneducated and didn't know or he's money hungry). Because of this, I have been inconsistent with the medication I've been on for a while. They don't care about your well-being here and they are in fact the worst when it comes to labs. The lab person is great but the process to get there is horrid. SO UPSET. Im going to go through the court to resolve these bills and fight for time lost/etc.

Dr. Grote is a true gem! My whole family saw him when we lived in Seattle, and now that we live in…read moreVancouver, we're seriously missing him. He's warm, patient, thorough, and always made us feel like he had plenty of time to discuss our various issues. He treated us respectfully, even when our views didn't completely align, and I never felt like he would push a course of treatment on us that we didn't want. The specialists he referred us to were great as well, from chiropractor to oncologist. Dr. Grote takes a holistic approach toward health and doesn't seem over-eager to prescribe medications, as some doctors do. For example, when my daughter had a mild ear infection that wasn't bothering her, he recommended that we wait and see and didn't suggest antibiotics right off. The ear infection was soon gone without having caused my daughter any distress. He is also familiar with herbs and prescribed some to us that were quite helpful. And to top it off, my preschooler was comfortable with him, which at the time, was really saying something! Now if only I could find a doctor like him in Vancouver . . .

Dr. Grote is a really sweet, caring man, and he did some good things for my husband and I for which…read moreI commend him, but he also failed us in some ways we found unacceptable. We saw him for two years for a number of issues, and finally we both had complaints serious enough that we left. Among them a painful misdiagnosis (and an easy one -- another doctor diagnosed it correctly from a verbal description); an Rx for an expensive drug when a cheap generic was available; and when I complained that the office staff wasn't treating me well, he scolded me rather than ask what they could do better, at a time when he knew I was in deep grief from the loss of a loved one. The true test of a doctor and his office staff is not how he treats you when everything is good, when you are feeling great, and when you can easily stand to be put on hold for five or more minutes at a time, but when things are hard, when you're in pain, and when you're suffering a loss. Dr. Grote, if you read this, know that I liked you personally, and it wasn't just the one thing, but a collection of problems, including the misdiagnosis which caused one of us months of pain. I wish you the best and I hope you seriously consider your staff issues. And, of course, if you had wanted to know the details of why we left, you could have asked. You didn't. Good luck.

STAY AWAY FROM THIS CLINIC. It took me 2 months to get an…read moreappointment and then the doctor canceled less than 24 hours before my appointment so I missed a day of work. Then instead of trying to get me in quicker they took another month and a half to give me an appointment. So then I show up and they want $15 per month to be able to have email communications with their office. And the office looks pretty run down and unprofessional. The doctor Krystal Richardson was rude and inconsiderate. They wanted me to fill out the same paperwork that it took an hour to fill out online and then they claim they had no record of it. Do not waste your time here very unprofessional.

My first appointment for acupuncture! The office was cozy and friendly - with great communication…read more Setting up the appointment online was a breeze. My acupuncturist, Lee, made me feel very comfortable with the process and answered my questions respectfully and with detail.

Dr. Johnson is an amazing doctor and an all around decent human being who is caring, nurturing ,…read morepatient and a great listener!! I have never found another clinic and/ or doctor that has treated me with as much respect and understanding as Dr. Johnson. Also... she always has the best referrals to help you!

Wow. Just, wow. Dr. Johnson is amazing. I came to Dr. Johnson with a whole list of issues I have…read moreand she patiently listened to each one and we came up with a plan together. She really listens to her patients and trusts their instincts with their own bodies. She said something like, "you have been living with your body your whole life, you know it better than I do, tell me what works and we will go from there." It feels so good to be heard. She goes above and beyond, truly, from finding the cheapest place to get prescriptions for her patients to acting as therapist and listening to your grievances about life. I never feel rushed or silly or dramatic like so many other offices make people feel. Her office hours are convenient and I am always able to get an appointment asap. No more booking check ups months in advance!!! Thank you Dr. Johnson.

While I think the anje's review is a little much I have to admit I didn't have a good experience…read moreeither. Her bedside manner was very icy and I left feeling really invalidated. As a professional in a helping field I know how to communicate in healthcare settings well, even for myself. I was really disheartened to have my issues dismissed like that. I have sought out another provider who took my concerns seriously and got the treatment I needed. I would not recommend this doctor should you have medical issues that are sensitive in nature i.e. anything other than a routine shot or getting antibiotics.

Dr. Davison was recommended by one of my specialists, and is amazing. She's the perfect mix: A MD…read morewho asks the right questions to assess the issue, and uses whatever works, never hesitating to call on holistic health specialists like acupuncturists when she knows their modality is best for a treatment plan. This was a huge improvement over medical professionals who seemed to be guessing at options, which ultimately delivered poor results. Some reviewers seem to be put off that she doesn't sugar-coat things, but I personally prefer that communication style, especially when it will expedite my treatment. Sadly for me, but great for Kaiser members, she has closed her private practice and switched to that team.