Today was the last straw with this practice. They wanted me to sign consents to be seen, but they…read moredid not have the consents for me to actually review. The woman at the desk was extremely unfit for her position, complaining about this reasonable request under her breath right in front of me and basically threatening that I would have to reschedule. An office manager had to email them to the front desk to print them for me which for some reason took 30 minutes. Today I needed a well-visit and I needed a medical fitness form signed for the Illinois Secretary of State (I have been in remission from relapsing-remitting MS for ten years and do not currently see a neurologist). Christa Harlan-Egan refused to sign the form on the basis that she couldn't see neuro notes from 10+ years ago. When I asked her what ten year old neurology notes would tell her about my current condition more so than a current physical assessment, the absence of any neurological or neuromuscular complaints in the 8 or so years I've been seen by the practice or, I don't know, the fact that I am a inpatient obstetric nurse and professional yoga instructor? She then walked out of the room citing that the appointment started late and the next patient was here, so I would have to reschedule. I will never forgive the unprofessionalism of virtually every person I encountered at that office displayed today. I did sound off about this in local Facebook groups and many are leaving this practice generally and have complaints about Dr. Harlan-Egan specifically for rude and unprofessional behavior. My husband says he doesn't feel strongly about his doctor and will also leave the group.

it's a shame that some of the best doctors i've ever seen are stuck working at a facility with 0…read moreregard for their patients and their time. I've now had two appointments cancelled without my consent or request with no assistance to reschedule. I'm not sure if this is an internal issue or a matter of this Rush acquisition but i'm at a complete loss on how to proceed. I love my doctor but they've made it impossible to keep seeing them.

My husband, two kids, and I all switched our primary care to Dr. Sage about two years ago and we…read moreare absolutely thrilled with her and her staff's care and attention! Dr. Sage is so calm, present, thorough, friendly, and supportive. Her care is evidence-based and she explains the "why" behind each recommendation. Like today, I went in for an annual physical, and she and her staff (MA Sandra is fabulous, too) explained each test, measurement, and the purpose and possible side effects of the vaccine I was given. The appointment started exactly on time and lasted 30 minutes, which is great. No one rushes you through! It is super handy having a lab in the same building. I just walked across the waiting area and was all able to get all of my lab work done almost immediately. Office is new, super clean, lovely lobby, free garage parking (if less than 90 minutes) and excellent COVID protocols in place including pre-screening phone calls, temperature taking, masks, distancing, hand sanitizer, and limited paperwork. We highly recommend Dr. Sage and our family feels super lucky to have found her!!

Great Doctor!! High in demand ! It's takes at least a month in advance appointment!read more

If you need a professional, extremely polite, accommodating, friendly, well-versed primary care…read morephysician....Dr. Forrest J. Robinson, DO is the man!! After years of taking care of an elderly parent, I neglected myself. My 1st appointment was with Dr. Cynthia Page (Ob/Gyne) I asked her to refer me to an African-American physician & she recommended her husband...EXCELLENT CHOICE!! lol My introduction at the Oak Park, IL Lake St office was with the receptionist extraordinaire Ms. Alice Cole. Very friendly, pleasant, greeted me with a smile and made me feel welcomed, like a member of Dr. Robinson's extended family versus just another patient. My next encounter was with Laquita, who began with my preliminaries. Very professional, knowledgeable and kind. I've worked in the dental industry for over 30 years and have "the eye" to spot exceptional employees. Laquita is definitely the "employee every office wants". My first experience at Dr. Robinson's was a world away from previous experiences elsewhere. When I say Dr. Robinson and his team of professionals made me feel that I was in safe hands, I mean it. I smiled, laughed, cried when sharing personal "hidden secrets" and was never left to feel like a statistic, I felt "loved". He treated me with tender loving care because he really does care! You can believe this man of God is awesome and I am truly grateful Dr. Cynthia Page referred me. So the next time you're feeling bad, need a physician, want a second opinion or unable to see your own physician, Dr. Forrest J. Robinson, DO is the man to see. I appreciated his willingness to answer questions and prophetically speak life into me (only the saved will get that~wink) Kudos to Dr. Forrest J. Robinson and the awesome team at Edward-Elmhurst Oak Park location. If I could give them 10 stars I would.

Dr. Krishnan has been our family physician for the past 7+ years. She has been so amazing with me,…read moremy husband & our children (boy & girl under 10yo); so much so that my mother even became her patient a few years ago. She is not only an attentive & empathetic physician but a good person. She cares, she listens, she advises & her passion for helping others is obvious. Would absolutely recommend anyone become a patient of Dr. Krishnan. The only negative thing I have to say is that it can be difficult to get an appointment through Edward/Elmhurst/Endeavor, and their billing is awful. BUT I can't blame the physician for that, and when we first started at Elmhurst hospital it was not the corporate conglomerate it has become, she is the only reason we have stayed with that organization. If she leaves EEHealth we will be leaving as well.

I'm a delicate and sensitive person and Dr. Krishnan is an amazing family practitioner. I was…read moretotally impressed by the way I was treated first time when I met her 6yrs ago and the way she follows up. She is not only an Excellent Doctor , she is a simply superb Human being, approachable, a Great Social Worker, has a friendly approach with smiling face with that provides selfless services. I've always had amazing treatment. She answers all of my questions in terminology easy for me to understand. She's an extraordinary intelligent Doctor with human values. She advises only on her expertise and refers out to other great doctors. It is so hard to find a non commercial doctor in this era. Apart from dedication , she also has slight wit which impresses me more resulting in great relief from stress while chatting with her. Although she's a great medical professional she definitely understands that your mental health affects your physical and encourages her patients to be mindful of their mental health. Please try her out you won't be disappointed.

I have seen Dr. Hermes for years and I really love her and her practice. She is the first doctor I…read morehave ever found who is just so easy to talk to, so patient and non judgmental. She really listens and is calm and present. My whole family sees her now!

I am a new patient of Dr Hermes and I could not be happier. She is the first primary care doctor I…read morehave ever had and she is amazing. Her office staff doesn't make you feel like just an 'insurance card number' and the care I have received is truly top notch. I am so grateful I found Dr Hermes and her team.

Not going to name names but I switched doctors internally since my one doctor of 15 plus years…read moreseemed too busy. The new doc I asked to renew my ADHD meds and take them from 30mg to 40mg. She agreed but I had to take a urine test. I received the results back the next day and the RX I use could not be found. She said that happens but I had to take it again. No problem. That was well over a week ago and my professional life is suffering. She insist the govt "audits" her for these test. This is BS. They think I'm a junky (even though I don't do any drugs and am randomly get tested by the company I work for). There are a few great docs there (Fair, Chan and the NGP) but I'm not a happy camper. Good luck out there my friends!

Dr. Al-Kadari has been professional and a caring surgeon treating my mother's necrotizing fasciitis…read morethroat abscess. She is almost fully recovered from her surgery the first week of October 2021 and Dr. Al-Kadari informed us he expects my mother to be back to 100% by Thanksgiving or Christmas 2021. This was only my second time meeting with Al-Kadari even though he was the main surgeon on my mother's case and she spent 3+ weeks in the hospital at Rush Medical Center. Since her hospital discharge October 20th, we have had three post-op visits with his associate, Ashley Knies. Ashley appeared nervous, insecure, and all around lacking intelligence. Our first visit with her she did nothing besides prescribe more opiates. Our second visit she remover the bandage but did not feel comfortable replacing my mother's wound vac stating she did not have proper supplies or bandages. Luckily, our home healthcare nurse, Sarah helped me pack/prepare the wound vac for the post-op visit, in addition to extra bandages. I tried to hand the bag with the wound vac to Ashley but she shook her head nervously so instead I handed a bandage to Ashley who emphasized, "I wish we had these, our bandages are not near as good as these." After our visit, I reviewed the appointment notes in "MyChart" and was shocked to see Ashley wrote we failed to bring my mother's wound vac to the appointment, which is an outright lie! Moreover, let's pretend we had not brought the wound vac or bandages, why are these supplies not at the hospital? Are they truly lacking necessary medical supplies or is it simply Ashley's incompetence placing blame elsewhere?

Dr Manus is such well mannered doctor with a good heart. She is a very good listener and will not…read moremiss a bit of you provide her with as much information as you can. At a personal level I really enjoy seeing her, and she is easy to trust. She is, however, lacking on the thorough analysis of issues, and not great at all on the pediatric end of things -that being said, she does not advertise as such. Sadly, my family has noticed massive differences in treatment based on the quality of our insurance (better and more thorough when the insurance is good, less attentive when you self-pay). This was underlined by 3 things, 1) Dr Manus' patronizing comments during consultation. 2) her office literally forgetting about any kind of checkups/follow ups for you or the kids when your insurance is "not good" but doing it when it is. 3) An effort to collect fees for things nobody does. Unfortunately I have observed this enough that I don't believe it's a random event. I am sure some of these shortcomings are a result of the economic pressures this doctor's office is under. Unfortunately I am in no position to properly control the "quality" of my insurance, and yes, I understand doctors have bills to pay.

Sadly, I have moved out of the area and will no longer be seeing Dr. Manus. I have been a patient…read moreof hers at Lake Street Family Physicians for 13 years and the thought of having to find another doctor is daunting. Dr. Manus is patient and will listen to every concern you have no matter how small, and she is extremely knowledgable. I like that she doesn't over-prescribe medication, and always lets me know about different courses of treatment. She is sensitive and kind and just a wonderful person. My mother and brother have also been patients of hers and were similarly pleased. I cannot recommend her enough. The reception staff is efficient and if I have a health concern and am unsure of whether to get an appointment a nurse will always call me back that day and normally within an hour or two. They also will not hesitate to tell me if I don't need an appointment, which is great because it saves me the hassle and $ of having to come in. I have never had a billing or insurance issue and despite having changed insurances several times every PPO I have ever had has been in network. Note that this office does not accept HMOs, however. Sometimes there is a bit of a wait between the time when you see the nurse and when the doctor comes to the room. But usually this is not the case. In 13 years of visits (about 3 times/yearly) I only recall them running very behind on a handful of occasions. Overall the wait time has been consistently reasonable, and I am usually in and out of there in under 45 minutes. Parking is somewhat inconvenient as it is everywhere in downtown Oak Park, but there is a village parking structure nearby that is free for the first two hours on week days.

After Dr. Salam-Khan left the country, I was medically bereft (that's a diagnosis I made up), and…read morewent to a couple physicians before settling on Dr. Foster. I'm crazy about her (not medically speaking). To date, she's been my primary physician for a little over two years. I love that she spends plenty of time. I don't so much like that I usually have to wait longer than my appointment time, but I factor that in when I have an appointment that's later in the day. If my appointment is first thing in the morning, there's no issue. For urgent appointments, I've sometimes gotten in with her, other times I've been given a visit with another physician from the same office, or Linda, her nurse practitioner (all are terrific). I love how she listens. She's excellent at giving advice, including on mental health issues. She doesn't try to be a therapist, but she's good about making sure my panic condition is under control, even when I'm there for regular old physical wear and tear issues. She calls me if I've seen one of her associates and there's some question about my health to be clarified, and she's great about getting test results either mailed or communicated to me via phone. I really love that she's a one-stop shop. She did a nice, thorough history/physical the first time I came in, and she does the annual well-woman exams. In summary, great care of my body and brain, and a downright sweetheart. Her staff members are also quite nice. Her practice partners are excellent.

1 Star is too High!…read more My regular physician wasn't available in this practice so I was offered to see Dr. Wendy Foster which I accepted. I can honestly say I have NEVER in all my years been treated that way in my entire life. She was down right confrontational and rude. If I hadn't had such positive experiences with the other physicians in her practice I'd find a new doctor ASAP. Yes, I will let my primary physician know next time I see her. Dr. Foster is definitely not helping their practice.

While I lived in Oak Park for the first three years of my time in Chicagoland, I went to Dr. Hutton…read morefor my annual check-up and couldn't believe that I had stumbled upon her. At the time she was off of North Avenue, but she moved to a more convenient Oak Park off of Lake St. I have to tell you that she is NOT the type of doctor that keeps you waiting in the reception area for 30+ minutes and then spends 5 minutes w/ you before flushing you out of the room. She comes in, sits down and starts a dialogue of how you're doing/feeling and if there were any questions for her. Her bedside manner, as it were, is perfection. She's very welcoming and you feel immediately at ease talking with her. She is amazing. In a time when doctors rush through their appointments, I feel lucky that I didn't have that experience. Too bad she's now out of my network. Blah...

She's the best. I've referred several friends and acquaintances and all have loved her! Better…read moreyet, she is no longer on North Avenue. Now she and the other doctors in her practice are in the spacious, beautiful, and much more high-tech space above Barbara's Bookstore on Lake Street and Marion in Oak Park.