My family and I have been Dr. Mitchell's patients for years!!!!! She has been nothing short of been…read morean awesome. professional, kind, caring physician! I recommend her highly!

Dr. Mitchell is by far the best PCP I've had in my years of seeing her (8+ years). She is…read moreattentive, listens to her patients concerns and provides the best professional care needed. Furthermore, she does not frown down on alternative measures if its the preference of her patient, but will always give her professional advice from a medical perspective as well. I appreciate honesty and authenticity, which is why I will not go to anyone else. Dr. Mitchell is highly recommended!!

Tim O is fantastic! He takes the time to really listen to you, works with you to get you what you…read moreneed, and does it all with a kind word and a smile. He's absolutely fantastic, and if he is the metric by which Icon chooses their providers, you can't go wrong!

From the owner: At Icon Medicine, we provide board-certified Medication-Assisted Treatment (MAT) via telehealth to…read moreresidents of Annapolis, MD, focusing on opioid and alcohol use disorders. We offer same-day access to Suboxone and naltrexone treatments, ensuring stigma-free and convenient care. Our services include telehealth addiction treatment, mental health services, and family-friendly addiction support.

Just recently switched over to Dr. Paccagnella and she is amazing!! She is the sweetest and really…read moretakes her time with her patients. I feel so comfortable with her and know she will always help me. Dr. Gibson is also wonderful and knowledgeable. The front desk staff are the best and overall I had a wonderful experience. 100% recommend this office :)

I was refereed to this want to be doctor but a NP or Nurse Practitioner. I called before making the…read moreappointment and got very little info from who answers the phone but sort of yeah but up to them when they see you. Found out the hard way, they did not do or prescribe what I wanted period and staff should be aware of this or ask before making an appointment. $111.98 down the drain! and pushy to get me to make another appointment to give me part of what I needed. It seems like they want you to keep coming back to get what should have been down the first time. I should have know better. There does not seem like there are any doctors out there anymore. Most are scared to give certain prescriptions but that is why they are there. Not at all like who I went to who retired and the one before him and before him etc. They were real doctors unlike what you have now. For the record I saw Karine Paccagnella FNPBC, what ever that means.

Type of care and quality of care. Dr. Berard and his associate Sr. Francis really know their…read morepatients and their expertise. You're lucky if you get an appointment with them...definitely wait for it.

1) There are way too many people working here doing NOTHING. I am thinking a lot of the employees…read moreare family members or friends. How can you have an overstaffed office and work extremely slow? 2) Dr. Berard is rarely in the office, but the Nurse Practitioner's are super nice. Make sure you research what they prescribe you. They prescribe some random things for patients and never explain why to the patient--unless you ask! 3) I work at another medical office and I have to call Dr. Berard's office like a telemarketer to get them to do anything for their patients. Seriously, I have to call at least three to four times a day for a fax.

YALL! LISTEN TO THE REVIEWS ON GOOGLE! DO NOT COME HERE UNLESS YOU ARE DYING! even then idk why you…read morewould trust these people. they are shady, always telling you about charges AT THE END, rude and confrontational and absolutely delusional. Storytime: I am in education field and came to get my Medical Evaluation paperwork filled out. I came on 05/04/24 a Saturday to get the form filled out. There was one portion on the form the Tuberculosis test which was a shot in my arm that needed to be checked in 2 days then the form would be completed. sidenote: my problem is NOT with the policy itself but with the fact that i was not informed of this policy until AFTER paying my original copay and AFTER being seen the second time on 05/07/24. So, I come in like I was told, without making an appointment, LIKE I WAS TOLD, and once I arrive they are telling me it will be over an hour wait. Comical, because I had to return to work, so I begged the receptionist and nurse there to get me seen since it would take 2 seconds to view my results and sign my paper, so thats what happened. I was sooooo happy and felt like this would be a great day. Unfortunately, after seeing the nurse practitioner, I was told to get my signed paper from the receptionist who THEN told me I was due ANOTHER copay like I said, if this is you alls policy I cant change that.... HOWEVER WHY WOULD U NOT TELL ME THIS BEFORE? can you even do that? see someone and then make up a fee after????? since i didnt even have my purse because why would I? They said they would bill me, so im pissed. i get the form and go. to make matters worse the form wasnt complete so I had to go back in after viewing it in the car. upon doing so, some gay male with a light skin tone, decided to repeat everything the polite receptionist had already said. re-telling me id be billed, retelling me their dumb policy as if i didnt already hear this AND holding my now completed paperwork. adding in i "need to lose my attitude" and "watch my mouth" SIR GIVE ME MY PAPER SO I CAN LEAVE lol. like he really took it upon himself to speak to me unprovoked, i didnt ask any more questions nor was I rude to the receptionist. meaning there was no reason for him to input his 2cents. he definitely needs to be removed from anything with customer service immediately. Came to me with IMMEDIATE disrespect and SASS and was shocked when I matched energy. Like sister girl YOU are at work not the club. watch YOUR mouth Holding my paper as if he had ANY reason to touch them at all. Then proceeding to run his mouth as I was leaving just ghetto. And all this because the receptionist, nor the nurse, nor the doctor communicated that there would be a second doctor visit, resulting in a second copay. Am I wrong or is that not something that should be stated prior to the FIRST appointment?! "Even though youre paying your copay today, because of the tuberculosis shot need for your form you will have to pay again when you return" BASIC customer service and communication! Anyways, don't go here, theres so many other places.

Whoever you have answering the phones and taking appointments is rude and does not seem to be all…read morethere. First I called and was immediately hung up on. I called again and asked if they they took appointments over the phone. He asked if I was a patient and I said no. He then says I need to be seen before I can make an appointment. Well... yeah, thats why I need an appointment, to be seen by a doctor. I decided to move on. If this is what getting an appointment is like I have no faith in the rest of it.

Actually listens and cares. kind but also efficient. Appointments are easy to make and convenient…read more Can give you a thing that migbt help with insurance. Worth it!

Excellent doctor and extremely helpful. He was very helpful during covid and the issues I was…read morehaving. Thanks

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

I have been here twice as a walk-in for Green Card medical appointments (the immigration service is…read moretaking a while with my application, so my original medical expired). Both times, I was seen promptly. The receptionist was friendly and helpful, and Dr. Bennett explained what he was doing and why. I'm happy with the service I received.

Dr. Aghalor is wonderful, really listens and answers all your questions. She is kind and gentle and…read moregood with kids. She is not judgemental or dismissive like some physicians can be. She respects whatever concerns you have and works with you to address them.

Doctor Agholor is the best!…read more She has a wonderful bedside manner (my 8 1/2 year old will not let ANYONE else fiver her a shot!) and is always very patient and kind with me and my kids. She really takes time with us during our visits and never rushes us out the door. She always calls me back promptly if I call the office because I'm not sure whether or not to bring my kids in to see her. She also discusses and respects any hesitations I may have about the use of antibiotics, or other drugs. I can't recommend her highly enough!