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    Mary's Center

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    Sunshine Pediatrics - Sunshine Pediatrics, Silver Spring, Maryland - Interior

    Sunshine Pediatrics

    3.6(14 reviews)
    2.9 mi

    Here's the thing, I like Dr. Clark, but... I came based on recommendations and location and I've…read morefound that I'm not really getting the benefit of the bargain. THE GOOD: Dr. Clark and her NP are SUPER nice. Dr. Clark can be a woman of few words. You do need to probe. I usually have questions and am prepared so this doesn't bother me. I don't find her to be super proactive, though. Her NP is much more bubbly and forthcoming. The office is in a great location with decent parking. Nice waiting room. Nice staff. The rooms are well lit, clean, and have views so you won't be bored while you wait...and wait. THE BAD 1) Wait time. EGREGIOUS. We are usually quite early for our appointment because we come a long way and every single time we have come, it's taken over half an hour to be seen--this is beyond the appointment time, not inclusive. THEN, if they have to do anything, they'll leave for 20 minutes and then come back--I just know they squeezed another patient in during this time. My time matters too and I CANNOT with this. I meet my nanny there with our child and usually my husband comes too. This is three adults giving up most of an afternoon unnecessarily. I find it unconscionably rude. 2) Staffing. They are extremely short staffed. I didn't see a nurse the entire time I was there and, though we made an appointment with Dr. Clark, we were shuttled off onto her NP without even a by-your-leave. 3) Paperwork. My kids have allergies. They are on medications and require forms for school. I sent paperwork in June and had to follow up several times to get it by September when I was told it would be faxed within the week!!! That's really insane! 4) PHONE ETIQUETTE: No one EVER picks up the phone here and you will NEVER get a call back. I don't do ERs and fortunately have plenty of qualified medical professionals in my family, but if I call on a Friday and haven't gotten a call back by the next Wednesday, that's a problem. A call back to ask how the child is and if the situation was resolved is ALWAYS WARRANTED. 5) Prescriptions and refills. My goodness, if you leave a message about a refill, they won't call you back for a week! What if it's a life or death situation people?!? That was the outside of too much. This practice has a lot of work to do. There are a number of other nitpicky things I won't mention except to say that I had high hopes for the practice that have been dashed. I gave several chances, but I think we are back in the market for a new pediatrician.

    My daughter had been coming here since a newborn. Over the years, the nature of the office has…read morechanged. Previously, it would be much more welcoming, especially, for the children, it would have cartoons and toys for them. Now, your welcomed by a unfriendly receptionist and rather than someone walking you in they'll just tell you "Go to room 2". Dr Clark is still a very good doctor and the NP is friendly as well. As there practices are good, hopefully they can change the nature of the office, to me, that plays a part in the overall experience.

    Photos
    Sunshine Pediatrics - One of the exam rooms, colorful and filled with sunlight.

    One of the exam rooms, colorful and filled with sunlight.

    Sunshine Pediatrics - Sunshine Pediatrics, Silver Spring, Maryland - Exterior

    Sunshine Pediatrics, Silver Spring, Maryland - Exterior

    Sunshine Pediatrics - Sunshine Pediatrics, Silver Spring, Maryland - Dr. Maiya Clark

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    Sunshine Pediatrics, Silver Spring, Maryland - Dr. Maiya Clark

    Mary's Center - pediatricians - Updated September 2026

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