The owner seemed to have an issue with me using a Groupon a second time, he told me if I knew how much Groupon pays them that I would be embarrassed. He made sure he mentioned this at least twice, making me feel bad. When I first went to them, the owner said he would cut me a deal and only charge me $40 for a 60 minute massage. He then told me, which I do not remember, not to purchase anymore deals through groupon for their business. When I came upon the Groupon again, I looked at the fine print and everything that was mentioned to make sure that I would be able to use the Groupon without problems as I was spending $85 dollars. The only thing mentioned was that appointments had to be made for a massage so I bought them. The manager then told me that he does not have to validate the groupon and that he would message Groupon to return my money. I was shocked at how he was talking to me and how rude he seemed as normally he was a really nice guy. I thought I had found a great masseuse, but after this experience I am very disappointed with this business and how they treatment me like I was stealing from them. I had my appointment at 545 and I left work from fort worth at 5 to make it on time to realize they did not even have a male masseuse as I had requested. read more

Worst massage I have ever received, and they didn't know how to handle the Groupon they were offering, they were trying to make me pay for the service and deduct what i paid Groupon. Not only did he not know how to use it, the owner made me feel guilty for using Groupon and pretty much guilt tripped me for a big tip. Though I will say, the person who booked my pt seemed pleasant and worked with my ever changing schedule. It was very easy to get an appt. read more

Bought a 3 massage Groupon for $85. First time got the appointment after calling like 5 times. 6th time a person picked up the call and scheduled the appointment. The massage was good although it was NOT a full hour. The fun starts now.. I started calling them again to schedule and this time even 10 calls on different day no one received the call. The business number is the owners cell phone. I texted him 3 times and did not receive any response. Sent an email to massage4wellnessirving@yahoo.com but still no response. Went to the location but the lady there told that they do not have rights to schedule appointments. The owner does it and he just hands over the schedule to them. The owner indeed has an issue with Groupon. He over email wrote "All groupon merchants have the right to decline voucher and Groupon refunds you funds." I don't understand if he wants to decline the voucher, why on the earth he would publish deals on Groupon. I am sure Groupon did not force him to put deals on the website. He is a total ass.. to be precise. I would never go to this business again or even recommend this place to anyone. Absolutely no customer service. read more

After a terrible, uncomfortable experience at Massage 4 Wellness and writing a review to reflect as such, the owner contacted me and personally delivered a refund to my apartment's office after the money order was returned to the post office. The apology and refund is much appreciated. Thank you. read more

Used a groupon and got a $29 massage, it was very good. The location is nice and quiet. No problem getting an appointment. Highly recommend. read more

I found this massage place through a groupon about 8-9 months ago and for the price you couldn't beat it. It is close to my home and my work and they have plenty of work hours. I have since been back at least once a month. I have had a few great massage therapists and then a couple of others that may have still been learning, but overall it is a good deal and the owner has always been nice to me. read more

I bought a Groupon for myself and boyfriend. We didn't have a problem with scheduling an appt. We did have an scheduling error and the owner was very apologetic and gave a Gift Certificate for a free massage. We had no problem with scheduling our second appt. read more

The Owner of this Facility is Rude, and Obnoxious. Had an emergency he actually called my cell phone cursed me and yelled even after I explained my emergency. I have Swedish Massages every week at times I pay $150 at the best facilities in Dallas. So lets just say he LOST a potential customer with his TERRIBLE CUSTOMER SERVICE. I WILL NEVER PATRONIZE THIS BUSINESS. I don't care if the massages are $5.00 this place gets DOUBLE ZERO. Feel sorry for his employee'S....Quit you will be better appreciated elsewhere I'm Sure Of It. read more

I have been to many massage places and when I went to this one, I did enjoy my time there. In comparison to the other massage places, the massage therapist was courteous and provided an hour or relaxing massage. I just wish she had focused more on the tension on my neck but did leave in a much better state than what I came in. read more

Received a Living Social deal for this place but haven't been able to use it. I've called multiple times to schedule a session and no one ever calls back. I've submitted the contact form on their website as well, also no call backs. Their voicemail says you can schedule directly on their website but you can't. There is only a contact form to request a call back to schedule. Did I just get dooped? Time to ask for a refund I'm afraid. **UPDATE** finally received a call back from someone who stated he was the owner. I only got to say hello before the owner began to cuss and scream at me on the phone saying my money was worthless to him and that the LivingSocial deal didn't cover his costs. He refused to refund me my money despite never having used his service and said he was a lawyer and if I attempted to take him to court over it I would lose because I was a "stupid idiot". He yelled a few more 4 letter words at me and then hung up. For goodness sake, avoid this place at all costs. read more

I bought a Groupon for this place before I read the Yelp reviews, so I was a bit nervous about going once I read all the negative comments. But my experience was very good - my boyfriend and I had a relaxing couples' massage and the therapists were so nice. And I didn't have any trouble using my Groupon. read more

I wish I read these reviews before I even bought the groupon for this place. I totally agree that the man (manager/owner) if they could even be called that is VERY rude!! I needed to reschedule my appt. and he was was very condescending. If he has such a problem with people using the vouchers then HE shouldn't have allowed his business to go on there!!! Clearly very poorly run business DO NOT GO THERE!!!! read more

Went there for a couples massage redeeming a Groupon deal and it was very relaxing. Angela and Suzanne were great. Parking is limited in front but free garage parking is available at the back. Nice relaxing atmosphere and professional staff. One of the best massage places in Las Colinas. Make sure to go down by the lake afterwards for a good walk. read more

If I could give it less than 1 star I would. My daughter bought me a massage there for mothers day. It was supposed to expire in 180 days which is this week. I called to ask them for an appointment. The guy told me they don't use Groupon anymore. I asked him when they quit using them. He said a few weeks ago. Then he said to contact Groupon for a credit and that they don't need Groupon anymore. Then he just hung up on me before I could say anything else. Very Rude! DO NOT GO TO THIS PLACE! Customer Service is awful. If they didn't want Groupon customers they shouldn't have signed up for it in the first place. read more

The massage was good. The owner is an ass. I called ahead of time with my problem, it is in my lower back lots of pressure. He claimed to be able to help me and that there is a chiropractor on site. While the massage was ok, the problem remains. I confronted him after and told him I felt like I was tricked into buying something I didn't need. Then he started to tell me EXACTLY what he said over the phone as if it were scripted just to get people in the door. I would never return read more

The owner is extremely rude and does not have good customer service skills. The therapists there seem to be good, but the environment itself is not welcoming or relaxing. read more

I had a similar experience yesterday that the other reviews spoke of and I still don't even have a massage booked. After making several calls that were not returned, I reached the owner on his cell phone. I was shocked as to how rude he was to me. He told me that he was out of town and to busy to book a massage and that if I wanted my big $29.00 back to tell Groupon he refused service to me and then laughed and hung up. I am disappointed as my husband needs to receive a massage each week due to health injuries and this place is within a couple of miles of us. I thought the Groupon would be a great way to try this place out. read more

I bought the Groupon offer also. First one went off without a hitch. Second time I tried to schedule, I've been told that we are booked three times now. I was told they have to save room for their regular clients and they could put me on a stand by list. Uuuugh. I was asked how I learned about them, I said Groupon. I was asked if I had already bought the deal-and I said yes. I think this is a factor in my not being able to schedule my massage. If you don't want to honor the Groupon, then you should not advertise your business with them. Very disappointed! Guess the old saying if it sounds to good to be true, it probably is-applies to this business. If you are not a full paying customer they do not want your business. :( read more