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    Massage by Claire

    5.0 (6 reviews)
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    Services - Massage by Claire

    Therapeutic massage

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    Lowcountry Massage & Wellness

    Lowcountry Massage & Wellness

    3.3(4 reviews)
    50.2 mi

    I am beyond disappointed with the service my mom received at this location. I purchased the…read moreSweetgrass Deluxe Spa Package for her for Mother's Day, paying the full amount online in advance. Despite receiving a confirmation of the reservation, the staff treated her terribly, claiming that there was no reservation for her. To make matters worse, she overheard the staff making disrespectful and hurtful comments, saying she "does not belong in a place like this" and insinuating that she couldn't afford the services - that were already paid for!! This is absolutely unacceptable and unprofessional behavior. Not only did they fail to honor the reservation, but they also made my mom feel unwelcome and disrespected. I expect a business that claims to offer a luxury experience to treat all customers with dignity and professionalism. I will not be returning, and I strongly advise others to be cautious before considering this establishment. I felt sooo bad for my mom. What a way to spend Mother's Day. I travel all over for work and picked this spa (if you can even call it that) as it looked like the best experience for my mom. This experience took place around Mother's Day 2022. It is a late post, but needed to warn others of the awful service.

    When they get back in touch with me, and I can actually get a massage....I'll let you know. Been…read moretrying to get scheduled for the last three days, but can't get a live person on the phone.

    Spa Sera - We are fully stocked with wonderful Dermalogica Skincare!

    Spa Sera

    4.7(49 reviews)
    13.4 mi
    $$

    WOW! Awesome experience!! I should start by saying that I am…read morea licensed cosmetologist and I own my own shop in NJ. I also get massages and pedicures monthly back home. I visited spa sera with my daughter (we are on vacation) for a little relaxation!! Well, we were both thoroughly delighted!!! I had a 90 min massage and my daughter had a 30 min massage and a facial. Sooooo relaxing!!! The ambiance of the place was very calming and warm. My daughter loved both of her treatments too!!! She and I both finished with the most amazing hot stone pedicures!! If you love your feet pampered, this is for you. WAY more then I expected!! So much attention paid to detail and to our comfort. We cannot wait to return!! I highly recommend this spa if you are looking to be pampered!!!

    I purchased a massage here for my wife and expected her to come home raving about it…read more Unfortunately, that was not the case. During the entire session, the massage therapist repeatedly pulled and twisted my wife's shoulder in a way that caused significant pain and discomfort. We have both had many professional massages over the years and have never experienced anything like this. What's most concerning is that more than a month later, her shoulder is still causing her significant pain. The issue has become serious enough that she is now undergoing an MRI because she believes something may have been injured during the session. While we cannot say with certainty what the MRI will show, the timing and circumstances are extremely concerning. Based on our experience, I would urge others to exercise caution and make sure they communicate clearly with the therapist if anything feels uncomfortable or painful during treatment.

    Photos
    Spa Sera - Spa time!

    Spa time!

    Spa Sera - Essential oils

    Essential oils

    Spa Sera - Relax with tea

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    Relax with tea

    Massage by Claire - massage_therapy - Updated June 2026

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