I am beyond disappointed with the service my mom received at this location. I purchased the…read moreSweetgrass Deluxe Spa Package for her for Mother's Day, paying the full amount online in advance. Despite receiving a confirmation of the reservation, the staff treated her terribly, claiming that there was no reservation for her. To make matters worse, she overheard the staff making disrespectful and hurtful comments, saying she "does not belong in a place like this" and insinuating that she couldn't afford the services - that were already paid for!! This is absolutely unacceptable and unprofessional behavior. Not only did they fail to honor the reservation, but they also made my mom feel unwelcome and disrespected. I expect a business that claims to offer a luxury experience to treat all customers with dignity and professionalism. I will not be returning, and I strongly advise others to be cautious before considering this establishment. I felt sooo bad for my mom. What a way to spend Mother's Day. I travel all over for work and picked this spa (if you can even call it that) as it looked like the best experience for my mom. This experience took place around Mother's Day 2022. It is a late post, but needed to warn others of the awful service.

When they get back in touch with me, and I can actually get a massage....I'll let you know. Been…read moretrying to get scheduled for the last three days, but can't get a live person on the phone.

Hands down one of the best massages I've ever had! Claire is absolutely wonderful. She paid special…read moreattention to my problem areas and applied excellent pressure. I am so excited to have found her and will definitely be back on a regular basis.

I've seen Claire for 3 sessions so far. Her therapeutic massages are helping my body heal and gain…read moreback mobility. She was very helpful creating a treatment plan for me that will give me efficient results and work within my budget. She is very skilled at finding all the knots in my muscles and releasing them. I'm thrilled I can get this level of care in Georgetown. I recommend checking her out.

I had a 30 massage by Miriam. She was excellent and gave just the right amount of pressure. Autumn…read morechecked me in and was so helpful and showed me all around. She helped me with my locker too. Wonderful clean facility with premium products for sale

Beyond overpriced. Not worth it. Skip it and stay at the beach. Enjoy the island. Go…read moresightseeing. Take a nap. Pass on spa day.

Went in for a couples massage... firstly the price is amazing! Upon walking in the fragrance is…read moreamazing! We were greeted and taken back immediately! The massage was great! They were great and attentive! We will definitely be back!

Best massage I've ever gotten! Deep tissue and cupping fixed me. I've been having lower back pain…read morefor over a week and I told my therapist where I was tender and tight. She applied just the right pressure and I left feeling like a new man. The spa has a very relaxed tone with soothing music and a comfortable waiting area.

WOW! Awesome experience!! I should start by saying that I am…read morea licensed cosmetologist and I own my own shop in NJ. I also get massages and pedicures monthly back home. I visited spa sera with my daughter (we are on vacation) for a little relaxation!! Well, we were both thoroughly delighted!!! I had a 90 min massage and my daughter had a 30 min massage and a facial. Sooooo relaxing!!! The ambiance of the place was very calming and warm. My daughter loved both of her treatments too!!! She and I both finished with the most amazing hot stone pedicures!! If you love your feet pampered, this is for you. WAY more then I expected!! So much attention paid to detail and to our comfort. We cannot wait to return!! I highly recommend this spa if you are looking to be pampered!!!

I purchased a massage here for my wife and expected her to come home raving about it…read more Unfortunately, that was not the case. During the entire session, the massage therapist repeatedly pulled and twisted my wife's shoulder in a way that caused significant pain and discomfort. We have both had many professional massages over the years and have never experienced anything like this. What's most concerning is that more than a month later, her shoulder is still causing her significant pain. The issue has become serious enough that she is now undergoing an MRI because she believes something may have been injured during the session. While we cannot say with certainty what the MRI will show, the timing and circumstances are extremely concerning. Based on our experience, I would urge others to exercise caution and make sure they communicate clearly with the therapist if anything feels uncomfortable or painful during treatment.

Becky does an excellent job and truly cares about her clients comfort & well being. I have…read moreexperienced relief from muscle pains after Beckys therapeutic massage. I highly recommend Becky for your massage needs. Professional, friendly, and clean atmosphere. Too notch , look no further give her a call to schedule your appointment. So thankful for the many times I had relief after a massage

Becky has been my massage therapist for awhile now and I find her to be the best, most thorough…read moremassage therapist anywhere. I have had massages in travels in the US and abroad. Becky has healing hands. That's all there is to it! I need hip surgery and she has lessened the pain in my hip considerably. She understands what my body needs in terms of exactly how to approach that area and help heal the area. I believe you will be delighted with her treatments.

I've been a regular customer of Karen's for five years and I can highly recommend her both as a…read morehighly qualified massage therapist and a great hair dresser. All that you can get at a reasonable price.

From the owner: Thank you for choosing Massage and Hair by Karen. Our newest location has opened at 131 King Street…read morein Georgetown, SC. With well over 15 years of experience you are in good hands with Karen. Ask about our Signature Massage which is a relaxing blend of deep tissue and Swedish massage styles. Gives us a call to check availability. Hours of Operation may vary by appointment. Just ask and we may be able to work with your schedule.

I had the most wonderful experience at South Pawley's Spa…read more As a first time customer the professionalism of the staff combined with such a soothing atmosphere will have me coming back! My lash technician, Rachael, provided a relaxing experience and the most beautiful lashes. I'm truly impressed. I also saw Kimberly for an eyebrow wax. She shaped my brows to flatter my eye shape and my brows have never looked better. I highly recommend!

One of the best places I have ever gotten my eyebrows done at. I wish I still lived close by. Such…read morea great ambiance and great customer service.

I've had a series of great massage sessions with Isabell. She has an intuitive touch and her work…read moreit both therapeutic and healing. I highly recommend!

This was an amazing massage. I asked for hard, my back was tight, my shoulders pulled forward, I…read morelacked flexibility in my hips: I walked away a new person. I haven't been able to put my shoulders this far back comfortably in years. My low back feels amazing...next day was a little sore, but I still feel great.

If this is your first massage, just know this is not your typical spa experience. It felt much more…read morelike a massage parlor than a professional spa setting. I was never given paperwork to fill out, so they had no information about medical conditions, injuries, pressure preferences, or areas I may not have wanted worked on. They also never verbally asked me about any of those things themselves, which immediately felt unprofessional to me. The massage table had a white sheet with a folded blue sheet on top that I had to unfold myself to cover up. When the therapist first left the room, she didn't fully close the door and left it cracked open. I closed it myself, and then about two minutes later she walked back in without knocking while I was naked getting onto the table. There was also a significant language barrier, which normally would not bother me at all, but it became uncomfortable when communication issues affected privacy and the massage itself. At one point she brought another woman into the room to use Google Translate, and the door was left completely open while I was laying there with my leg and glute exposed. I was also repeatedly pressured to purchase a $10 Chinese medicine oil add-on. I politely declined multiple times and explained I just wanted her to continue focusing on my problem areas, but I had to say no several times before they finally stopped asking. The walls are extremely thin, and I could hear conversations from the front desk throughout the massage. My massage therapist was even talking through the wall to a coworker or manager during the session, which made it difficult to fully relax. The massage itself was actually nice, and they were able to get me in quickly when I called to book. However, I asked for specific work on certain problem areas and that request was mostly ignored, likely due to the communication barrier. Overall, the experience lacked professionalism, privacy, and the relaxing atmosphere most people expect when booking a massage.