Got a massage from Chris at this location and he was great! Made me feel comfortable and really focused on the knots in my back! I would be giving five stars, but like others that have reviewed this location, I was hassled endlessly about getting a membership. She would not take no for an answer even after I explained that I want to get my finances in order so I can make a responsible decision if I do decide to sign up (I'm going to be changing jobs next month). She continued to explain that I can freeze my membership... I continued to say no thank you but she continued to explain the membership and it was very uncomfortable. I plan to go to another location for my next massage. read more

Anthony is amazing at what he does! I'm so happy I found him!!! This place is clean and the staff is friendly and knowledgeable. I just moved here in November and will not be looking for anywhere else! read more

Monday went to get my massage from Monica.. she's awesome.. when I leave there I feel like a new person..I totally recommend her for you to see .. read more

I would definitely recommend this massage envy to anyone looking for a new place for a massage. They're professional, friendly and I'm never disappointed. The massage therapists listen to your needs and adapt to your style. If you're new to the area, give this place a try. You won't be disappointed. read more

The actual facility is average, but my therapist Jeff is amazing. After all I don't go there for the decor. I use Jeff to work out the kinks that I have. He is fantastic. I have sent other family members to him as well and they all love him. I would like to say I can't recommend him highly enough... But then his schedule might get more full and it maybe harder for me to get into see him. LOL. Trust me, He is worth the wait! read more

I haven't been to the Chandler Blvd. Massage envy in well over a year. The last time I went my massage started ten minutes late. When I was finally taken to a room, it was already occupied . So I had to wait even longer. Ten minutes into my massage another therapist burst into the room with another client . I didn't appreciate strangers coming in the room while I'm naked. I was shorted on my massage by at least 15 minutes. I paid for 60 minutes should be 60 minutes. (Yes I realize they give you 5 minutes to get undressed and 5 minutes to get dressed) I haven't been back until today. My girlfriend and I recieved gift certificates to massage envy so we scheduled an appointment for both of us. They te Ted my pho e and my girlfriends phone with a confirmation of time and therapist . We arrived today and were told that my massage therapist called off today. The receptionist said they called and left me a message about the cancellation. I double checked my phone thinking maybe I missed the call. There was no call or voicemail from massage envy. They confirmed that they had the correct number(which they did.) This is why I haven't been back in over a year; the horrible customer service. I will just give the gift certificates away. I have no time for a company as inept and uncaring as Massage Envy. read more

Yee worked my IT band and low back/glutes. She packs some power in that petite frame. I do think it is odd that the suggested tip chart is based on non-member pricing, which is quite high and definitely higher than I would pay normally for any other place. The manager likes feedback and they are making charts about which therapist is best at which kind of massage, so hopefully you can be matched with the therapist that is the best fit. I have had mediochre massages, too, but then I let the management know via survey they send in email, or by telling them, so they can coach to make a better team. FYI I have been told that Jeff and Angie are the 2 best they have. read more

No matter how busy our time gets we always make time for this needed break every few weeks. The professional and dedicated staff listen and really care about giving you the best experience possible. We have been going to this locale for almost five years after going to our previous locale in Washington for years before that. The therapeutic benefits are numerous from working out the kinks to simply having some down time to relax and let the everyday stresses vanish. I only wish we could get in more often as it is a welcome and very valuable visit we look forward to experiencing again and again, and always come away relaxed and happy. read more

I was gifted a massage...and what an amazing gift! The staff was welcoming and accommodating with my schedule. The therapist took the time to explain why I was having the issues I was and how to correct on my time. And the massage itself was excellent! I will be going back for sure! read more

Ryan was amazing. A powerful healing and gentle touch. He really loosened my neck which was super tight. Professional and comfortable environment. Will be back. read more

Kaylee at the front was so kind and took such great care of me! I didn't have the best first experience and she got me in for a 2nd time with a more experienced therapist and took care of the massage as well! Deanne was an amazing therapist, highly recommend for prenatal massage! Wonderful experience overall and couldn't be happier with the the way I was treated! Extremely impressed! read more

Awesome first visit to Massage Envy! The gal at the front who helped me was very knowledgable and answered all of my questions. I went in intending to start going monthly and did all of my research prior so I knew what to expect. I had Nathan for my therapist and he was terrific. I have a lot of neck tension and knots and although it was tender at times, I knew he was working everything out. He was easy to talk to and adjusted pressure as needed. I know it will take a few sessions to work all of the kinks out but feel on the road to wellness. Looking forward to my next visit in a couple of weeks! read more

My first experience with Massage Envy was phenomenal. James was my therapist and he took the time to learn why I was coming in as well as my troubles with scoliosis to understand how he could help me best. Needless to say I feel less tension and soreness and pretty much had instant relief the second I stood up and moved my arms and stretched my shoulders/neck. Thanks so much! I'll be back read more

This place is so great it's clean the staff is friends and they only hire the best therapist! My therapist has taken my level down so low that it is only a minor annoyance and I no longer limp after work every day because of the foot work they have done again this place is awesome and I wouldn't recommend going elsewhere! read more

Just had a massage with Amanda T. For 1.5 hours and completely feel refreshed. My daughter IS a massage therapist but wanted to use gift card at Envy and enjoyed the session. Amanda created a relaxed environment and worked on all troubled areas. So happy to meet her, i highly recommend, shhh don't tell my daughter i rebooked! Lol read more

Great service. Super nice people. I fell asleep so it was very relaxing. Will have to head back soon

I was brought to this location by my sister as an early birthday gift. She was taken in for her massage as I waited to be called. After 6 people were called back for their massage I'm still waiting to be called. Finally Shannon came to get me not so friendly. I asked her why did it take so long for me to get called she replied she had to clean the room for Covid precautions I replied my sister went in earlier and 5-6 others were called back. With an attitude she said like I said I had to clean for Covid precautions I really felt like she hated her job or hated working with blacks. At this point I did yesterday even want a massage although it was a birthday gift. She said if you don't want the service I don't want to work on you by then I'm extremely pissed. Went to reception area explained my experience they were super nice and offered me a gift card for future services i accepted the offer and walked out disappointed and crying. This ruined my morning birthday gift that my sister took pride in bringing me to have the massage read more

I recently walked into this facility desperate for a massage... the staff was very welcoming and friendly and they were able to book me with a newer staff member named Ana. I was grateful they were able to squeeze me in! All I have to say in Ana is amazing and she listened to my concerns and focused on what I needed and was very skilled. She was extremely professional down to the way she draped the sheets. I was very surprised since I was a walk-in ... I will definitely be returning to her! read more

"Massage therapy can prove extremely helpful in dealing with the effects of cancer treatment such as nausea and fatigue. Massage also can help fight the anxiety and stress that come with any cancer diagnosis." ~ Massage Envy Why do you have this statement on your website if it's not what you practice? You denied my daughter a much needed massage today because she has cancer and is receiving chemotherapy. You actually told her that when they massage the lymphatic system that the chemo can come out through her pores and put your massage therapist at risk. Can you really be that ignorant? read more

Very invigorating massage on 7-30 with my wife in the couples room. Great atmosphere and experience very therapeutic. Look forward to every monthly visit at the chandler location. Thanks read more

I've been going to massage envy for about 5 years now. I started getting head, neck and shoulder massages to help cope with my cronic migraines. Massage Envy has been a life saver in this area, but I wouldn't be able to function without Jenabel. From day one she's provided me with the best experience I've ever recieved. I look forward to our monthly sessions for relaxation and the development of our friendship. If you haven't had a massage recently, check our the massage envy in chandler and ask for Jenabel! read more

To Massage Envy Chandler, Thank you very much for all you do to promote health and wellness! Thank you Destiny for the very helpful & healing massage that I received from you! I recently had orthodontic work done which led to a lot of facial swelling, discomfort, & pain. Any treatment flares my RA, & therefore my stress level! I experienced so much relief from symptoms after the massage therapy that I received from you today! You listen carefully & then go to work on the challenge before you! Thank you for personalizing the massage to be most beneficial to my health. I appreciate your attitude of joy, concern, compassion, and enthusiasm. Roxanne read more

The massage was great, however I will never return after being made feel as if I was at a used car lot when trying to pay. It took me almost 20 minutes to pay and leave after my massage. The woman at the front desk was using very aggressive sales techniques on me and kept asking me WHY?? I wouldn't just get a membership. I explained why five different ways and she still would not let me leave. I finally said can I just pay and go! She made again another sales pitch after I asked to leave. I finally was able to leave and felt very stressed and frustrated, for this reason I will never return. I massage is not worth having if you feel harassed when you try to pay and leave. read more

Don't go to this place!! Worst service .. Always cancelling massages last minute! Once I sat there for 15 minutes then they told me my therapist got sick and I wouldn't be able to get a massage!! Cancelling membership ASAP Not worth the money!!! read more

Absolutely amazing!!! I would highly recommend Monica I randomly set an appointment to relieve a few few knots that were bothering me and was so pleasantly surprised I already returned for a second massage within the same week read more

I love coming here for my massages! I love how the membership gets you one hour massage and if you want any additional massages you get them at a discounted rate. Barbara is my all time favorite. I can't handle deep pressure, so she does a medium pressure which is just perfect. I just had a 90 minute massage today and I was so relaxed I actually fell asleep. When I woke up I felt refreshed but still relaxed also with the help of the aromatherapy. I always get the Relax Aroma to help calm down my nerves and help my body relax.Every now and then I'll get a sugar foot scrub as well which just leave your feet feeling amazing when you leave! Also, you can get facials which I don't think many people know about. The aesthetician I see is Ema. She is a sweetheart. My skin always feels amazing when I leave. I highly recommend coming to this location for any of your massage or facial needs. The front desk girls are always super sweet, and are more than willing to help anyone find their perfect therapist. I love massage envy and can't wait until my next massage in 2 weeks!! read more

the person that answers the phone is very rude & she has no idea about anything. i called to let them know that our company was looking for a massage therapist in the arizona area to refer our union & military members to, and she had no idea who i was supposed to talk to and when i asked if i could leave my information and phone # to have the business owner, or general manager get back with me she just hung up.. very very unprofessional. i believe her name was camille? not sure because she spoke so fast. read more

I am consistently happy with the quality of massage services at this store! The therapists have first-rate skills and are always responsive to the needs of clients. I always leave feeling more relaxed and with a smile on my face! read more

I've had good massages from ME in the past, and the LMTs have been courteous and professional. I am disappointed that they don't clearly articulate their rules and tips for getting the best massage. After driving across the valley for a massage, I arrived early and grabbed a bit of sushi and a beer at a local restaurant. I was told previously by an ME therapist that a drink before a massage was fine but never afterwards (only water). This time, when I made a comment that I arrived early and had a Kirin and a couple rolls, I was told their policy was not to massage. I respect the therapist's right to refuse service, but a rule such as this (no alcohol during the day of the massage - mine was at 6:30pm) should have been disclosed to ensure the best massage possible. When I asked to cancel, I was told I have to fill out a form and speak to a manager. As a consumer, if I want to cancel, there shouldn't be additional hoops to jump through. read more

It's really hard to review this location, I guess I am basing my review on my actual massage. The customer service was great, and the place was very clean. My appointment was at 2, so I got there at 1:45 like they had asked... filled out all my paperwork and then was taken into the back where you wait until your masseuse comes to get you. I was waiting until 2:10pm, which I was fine with because I understand people run behind. But when she took me back into my room I could see her timer on the iPad (for the 50 mins) was already starting!! That made me so angry, why would she start it already? I thought "well maybe she will restart it when she comes back after I'm done undressing". Nope! When she came back the timer was now down to 46 minutes. So now I'm laying on the table while she's getting prepared, slowly. Then she starts. Massage was good but I definitely feel she spent a lot of time (in the middle of the massage too) preparing towels, getting lotion, etc. That irritated me so it made me not enjoy my massage. When she told me she was done, I could see the iPad on the counter and it said there was still 4 min left. So all in all, I got jipped about 10 minutes. Doesn't seem like a lot, but to me it is. So because they're running behind my massage gets cut early? I left extremely disappointed and not happy. Like I said, customer service was great and they were very sweet and professional. Also- my masseuse was very good and super kind, nothing against her at all. I just felt like I was rushed out and didn't get what I paid for :( and the massage was on my birthday too. Boo! read more

I highly recommend this location! I have been coming here for about 5 years now, and always have a great experience. I'm very regular here for massages (weekly), so I should know! The manager, Brent is awesome, and I have a new regular therapist, Sean, who is fantastic!! He is an excellent therapist and easy to talk to. Very caring as well. And there are a number of wonderful therapists there. I have had several of them over the years and they have many good ones that have been there a long time. And Margie at the front is Great too! All of those reasons are why I keep coming back! read more

I have been seen by James and Sean and these two guys are amazing. They are very professional and knowledgeable, fitting their massages to my needs. I would highly recommend them! read more

I've been going to this Massage Envy since 2011 and scheduled a regular monthly appointment ever since. I highly recommend Jeff for a deep tissue massage as his pressure is very effective while being relaxing and his therapy is consistent. read more

What a fab facial I had today. I also use this Madsage Envy for massages and if you like a deep firm massage to get those knots out, Darin is your man. Thanks Chandler Massage Envy! read more

My husband, Neal, first joined the Massage Envy on Chandler Boulevard, six years ago for monthly massages. I was so happy that he was finally taking care of himself. His job as a computer analyst in North Scottsdale and driving on the 101 every weekday is extremely stressful. For years I was getting massages for my chronic low back pain at my chiropractor but their massage therapist moved to CO, so I joined Massage Envy on Chandler Boulevard, too. I was impressed how friendly, efficient and helpful the staff was in getting me checked in and out, scheduling future appointments, and assisting me in finding the right massage therapist for my needs. I began going to Angie, then I discovered the amazing reflexologist, Anthony and he was wonderful, too. Brent was the manager when Neal and I joined and he moved onto greener pastures last year; I still miss him. The entire staff at Massage Envy are caring, ask where your areas of concern are, where you're experiencing pain and work very hard to provide relaxation or pain relief for you. They may make recommendations for you to try to improve your overall health. Neal and I have nothing but good things to say about the team here or the excellent services we've received through the years. Massages make great gift ideas, too. We gave some good friends a couples' massage for their 50th anniversary last year. She joined for monthly facials with Heather. Her husband sees Anthony for monthly massages now. Massage is a great way to heal our bodies, relieve stress, pain, tension and headaches, and take good care of ourselves. Pick up your phone and make your appointment today! read more

One of the most pleasant relaxing Massage Envy Spa locations in the valley. There's a peaceful room that's dark and quite awaiting your massage and the treatment room was clean, the music wasn't too loud unlike at other locations (North Scottsdale mayo blvd take note on that ) and the room was a perfect temp. However, for my First time here wasn't the best experience I have had. The therapist was running behind (not her fault... I think) Her previous client must have taken forever to get redressed as she waited a while outside the room for the client. But I was waiting almost 15 minutes past due my scheduled time, which resulted in a 40 minute massage that was paid for an hour. I also called at the last minute and received a very light pressure/ almost "rub you to sleep" massage, which isn't what I needed, but they were limited to therapist availability, due to my lack of planning ahead. However, they did comp me on the aromatherapy I added before the massage for the trouble I had with my first time here and actually they actually talked me into booking another massage again at their location. I figured I would try it out and see what happens when you actually prepare ahead. We shall see how it goes. read more

I received a facial from Nicole a few weeks ago. She did a fantastic job. My face looked fantastic after and even better one week later. She was very thorough and explained all the steps as she went through the facial. She even did a great hand, arm and neck massage. It was a very relaxing experience. read more

I booked an appointment here for back issues I was experiencing. Upon booking, I was asked what I needed focus on, and I gave all the information. When I came in for my appointment, they had all my information and paperwork ready to go, right on time. The atmosphere was clean, and smelled great. It was really easy to relax. I had an appointment with Kayla. She was fantastic! She focused on exactly what I asked her to, and was open with me about the pressure and pain level throughout the massage. I left feeling much better, with a lower pain level, and recommendations for my next sessions to work out the rest of my back problems. I highly suggest visiting this Massage Envy location, and seeing Kayla for your massage needs! read more

I have been a member since October. Going as often as I have time. I have tried many different massage therapists. Tonight I had Amanda for the second time. My back was in bad shape..very stiff and multiple knots. By the time my session was done I felt completely better. Thank you so much Amanda!! I will be asking for you next time read more

My therapist and facial girls are great, but the front desk girls are horrible for customer service. They are in they own world and don't do anything to help the customers. read more