Got a massage from Brandon. He's great enjoyed it thoroughly will be back for more. The staff in the front is wonderful. The place is nice. I can't wait for my next massage.! read more

I have a membership and get a massage every month here. Teresa is my usual therapist as she is the best! I have had massages in different places but she is always the best! They keep notes on your preferences and regularly ask you what you are needing or if any areas need extra attention. This is the place to go! read more

I've been a customer since they opened, before new mgmt took over. Anyone know anything about where Herb went to? I kept my membership since he left but Every single time I come, I've been disappointed. Today's 90 minute session was the last straw. I came to relax and and decompressed but this elbow massage technique is NOT IT. read more

For several years, I've been going to this location. A couple of months ago, the receptionist told me about their membership program, which I usually have no interest in. I listened to her spiel, and it is truly a great deal even if you only get one treatment a month! I had to call the owner a couple of days due to my credit card number being stolen, and he was so kind to me. I scheduled my massage and he offered me a complimentary rapid tension release session. My massage therapist was wonderful, ensuring that I was comfortable. This particular location is excellent. I would refer this location to anyone! read more

Just had a recent visit after it had been closed down for sometime. The new owner very nice guy, seemed to care about how his clients felt and what are ways he can improve from previous experiences. I used to have a membership in the past and loved Cherry who was amazing and the new owner has been trying to acquire some of the previous talents based on client recommendations. For those of you who enjoy the services give it a shot. I'm glad I gave it another chance. It's amazing how leadership & management can make a huge difference. I'll be back;) read more

Seeking to find Herb like most all of us. Saw him for over 2 years faithfully. If anyone knows where he is please let us know! I used to drive 45 mins for him. I was told he was going far and apparently the staff lied, but they don't owe us that information anyways. He's amazing and nearly impossible to replace. Thank you! read more

Now that the location is closed, is there any way to find where Herb is doing massages now? I saw him monthly for a year and then they suddenly closed the building. read more

My card was just charged after they have been closed for years!!! Called twice to get it reversed and I'm Still waiting. read more

This location has just reopened after being closed for an extended time. I think they may be under new management and they will not last if this is how they are going to treat customers that have been members for more than 10 years. This is isolated to this location, but I highly recommend if you are around this location, drive the extra 5 minutes to the Greatwood location. This location is not worth your money or patronage. read more

Location had closed with a letter on the front door that reads to be an eviction notice. If this location is your main, you should prob find another and request a transfer. If you have accumulated credits at ME-Aliana, they can no longer be transferred to someone as a gift (I think you can still use them for yourself at another location) Good luck! read more

Sorry- but it's a hard NO for me. I went the 1st time to check it out and to purchase a massage for a friend. I typically get massages every month so- so I know what to expect and I make those needs known. The first time I had to ask a couple times for the bed warmer to be turned off. Mind you it's July in Houston. The first time I asked the massage therapist laughed. I had to reiterate, ma'am can you please turn it off, at this point I was moving my legs from underneath the sheets so she obliged. The pressure wasn't that great even after letting her know she could be a little firmer in the pressure. I paid $190 for my first 1 hour massage and a 1 hour massage for a friend. The second time I returned- was 2 thumbs down. I hate to say it but it felt like I was getting a massage from a 5 year old- meaning it was beyond gentle. A nice little buff -if you're in to that. I get massages for tension relief. If this is what you're seeking go somewhere else. I'll be sticking to Texas Massage and Body Works! Oh and I only got 45 mins. Showed up 5 mins early, waited for the therapist for 10 mins. Then after I slid off my dress in 30 seconds once I was in the massage room. I laid in the bed and waited another 5 mins. So I didn't even get my full hour! And the second massage was $150 (with only a $10 tip :/ So annoying when you waste money on mediocre service. read more

My experiences at Message Envy Aliana has been Amazing! The massages are outstanding and very relaxing. This location has an awesome staff and some of the best skilled therapist in the Katy/ Richmond area. I am looking forward to my next appointment. Adria read more

Troy is an amazing therapist. I highly suggest you schedule a massage for deep tissue with him. You would see the difference!

I was wondering the same thing as another reviewer, if anyone has been able to find where Herb is working now? He's one of the best massage therapists I've ever found and now the location closed. read more

Do not sign a contract with them. They will just take money from your bank account. Took 130.00 from me after I put freeze on my membership.

I've been a member at this location since just after it opened. The ladies at the front are always so friendly and accommodating. I always feel so welcome and relaxed as soon as I walk in the door. I've been to many top rated spas around the US and was very hesitant to join massage envy but they have proven to try before judging. Love it there! I always look forward to my next appointment. I had terrible hip pain from sitting at a desk all day at work and since getting massages regularly my issue is gone! read more

I have been a loyal customer of massage envy for years, never missed an appointment and I'm rarely ever late. The former branch manager Tonya was amazing! She would always greet me with a friendly smile and worked with me to ensure the best service was provided. Currently, I have been dealing with high levels of stress and scheduled a session for 1 hour. My wife and I went to go vote early and ended up standing in line to vote for a lot longer than we anticipated. So as a result, I missed my appointment (barely) and was charged the full amount of the massage that I never received. When I arrived at Massage Envy, I explained to the new clinic manager Traya Monquin, that I have been a loyal customer who has never missed an appointment for years and that I only just missed this appointment because of early voting lines being extremely long. I also explained that they were supposed to call me in advance and I received no call or text. Come to find out Massage Envy called the wrong number to inform me of my appointment. I showed her staff my sticker but Ms. Traya Monquin refused to accommodate me. Traya made no attempt to reason or entertain my suggestion of just rescheduling. She accepted no responsibility for calling the wrong number repeatedly. She wanted to charge me for a completely new session which I think is unprofessional and flat out cruel. It is for this reason that I'm giving this place a bad review. You should always be willing to work with your clients, especially when they are gracious and friendly. I think you should also treat long time customers with respect and dignity. read more

New facility with great equipment. I had a facial and a hot stone massage. The employees are so nice and accommodating. You will not be sorry if you go to this location for relaxation. The best masseuse ever is Shamin. But everyone there treats you special. read more