I'm born again here!…read more My experience here takes approximately 3 years, in principle I started because of my medical condition and inflation the attention of the masseuses is always the best and the reception is not said, great. Soon I became a member for about a year and a half and I had the great pleasure of meeting Karen (Masseuse therapist) she is great, her charisma, her attention and professionalism is on another level. Unfortunately for personal reasons I canceled the membership but nevertheless I always try to go for at least every two months. Thanks to the entire team of this spa for always being so attentive. Vuelvo a nacer aquí ! Mi experiencia aquí lleva aproximadamente 3 años, en principio empecé por mi condición médica e inflación la atención de las masajistas siempre es el mejor y la recepción no se diga, estupendos. Al poco tiempo me hice miembro por alrededor de año y medio y tuve el gran placer de conocer a Karen (Masajista terapeuta) es estupenda, su carisma, su atención y profesionalismo es de otro nivel. Lastimosamente por temas personales cancele la membresia pero sin embargo siempre trato de ir por mínimo cada dos meses. Gracias a todo el equipo de este spa por siempre ser tan atentos.

Visiting other massage Envy places has shown me that this one stands apart. The warmth and kindness…read moreof the front staff and the skilled massage therapists made my experience truly enjoyable. I embraced every moment at this wonderful location.

A Christmas gift from my wife, we both had facials. Quiet and relaxing ambiance. Staff is caring,…read moreattentive, and thoughtful. Treat yourself or get a gift card for a significant other.

M Spa uses products which do not irritate my sensitive skin. The staff is knowledgeable and…read moreprofessional. My skin looks so nice people often comment on and they re surprised when I tell them my age ! I ve been to other spa but M spa while not the fanciest spa however it is the best spa in Fairfield County! They have the most current equipment with the best the products and staff

If I knew it was a set up like Massage Envy, I might not have gone. It's some sort of franchise…read more It was super easy to book an appointment, however, and the location was convenient too. The email list is very proactive in letting you know what time slots are available and with which practitioners as there are more than several practitioners available and a plethora of massage rooms. It's up to you if you want to buy their packages and what not or you can pay as you go, which is my personal preference. You can "claim" a $30 off first visit voucher on their website. The use of the word "claim" was helpful to me the specific day I visited in unraveling the bit of the Matrix I found myself untangling. Turns out everything is a claim, so I gladly claimed the $30 on the first visit as a preview to my new reality.

Beware of this place! And if you are a current member, do yourself a HUGE favor and keep a detailed…read morerunning record of how many unused session you have: my wife and I forfeited a number of prepaid sessions in '24-'26 because we were never told how many sessions were at risk of being lost before the year ended and so never used them... they took at least $1,000 from us without any services rendered, as atleast 8 sessions were unused without ever warning us UNTIL we canceled our memberships and the front desk slipped and shared this information. And yet the owner wants to $0.05 and $0.10 you and play games with your owed sessions! That's just one of far too many instances of poor or no communication between the customer and the business or between itself!! Far too many instances of promises made and never kept such as make up sessions for cancellations that were then counted as a second massage; masseuses "not being aware" that we had split a 90 minute session to extend another 90 minute into 2 hours and only delivering a 1 hour massage; of booking 2 hour sessions in advance to have them canceled the day of or day before because "its too much for the masseuse"; or instances of appointments booked weeks in advance only to be canceled at the last moment! But the worst part of this place is: The owner! Masseuses would call out and rarely was a plan in place to cover them and provide the session that you had booked ahead of time and paid for. If we canceled the day of, we'd forfeit the session AND have to pay a cancellation fee. This spa routinely cancels the day of and there's almost never recompense to you for your lost time or troubles. One of the very few times where an option was provided for a call out, was uncomfortable and unprofessional to say the least: I had booked a V-D day couples massage 7 weeks in advance, 2 hours before our session, the owner calls my wife to say that one of the two masseuses had called out and that she was going to replace them with a male, which my wife had adamantly refused multiple times in the past and had a note on file about never wanting a male masseuse. The owner (Robyn) asks my wife "Would it help if I told you that he is gay?" After catching herself from blowing up, my wife said it would change nothing and that his preferences were no one's business, Robyn then asks if "your husband would be willing to have him" which prompted my wife to say "if you look at his file he too has stated he doesn't want a male masseuse so no!" This prompted us to cancel our membership after weeks of deliberating. We suspended our accounts to catch up on the accumulated number of unused sessions. It took FOUR EMAILS to finally get a response and acknowledgement!! We eventually received an email stating that they, the owner had been out of state and that on return they would process our request. It took A FIFTH email to get confirmation, but were told that we had to pay for two more months before we could cancel: one to unsuspend the accounts and another to cancel. After some back and forth, the owner states that she would, "as a courtesy", waive the second month charge. We were given 30 days to use 6 and 10 sessions for myself and my wife respectively. This was extended another 30 days for my wife due to many of the usual shenanigans from this place with cancellations or 2 hour sessions ending after only 1 hour. Tonight, after receiving an email from the desk confirming tomorrow's session, my wife received a phone call from the desk stating that she has only one session remaining and not 2, and then spends over 30 minutes arguing with them on the correct number of remaining. My wife then received a text message from the owner claiming that they had to use one of the booked sessions to cover the cost of the masseuse that had been booked for my wife for a session my wife never had because she was at work and in a dead zone when a confirmation message was sent.... So rather than calling her when a response was not received, they claim she NC/NS on a session, which was never confirmed. This owner is a thief and liar. I've often seen her sitting in the lobby chatting, but she will never approach you in person to address your concerns instead working through text or email where, "its safer?" She has no idea how to do what her team does and clearly cannot work the front desk, as she'll make deals with customers and then forget to tell the front desk who then knows nothing about them or "never saw the notes she left". It's now 9:30 on a Sunday evening and she's texting my wife. Rather than being an adult and a professional and CALLING her to speak directly, she's texting her, long after when these conversations should have occurred - 6 hours ago: By waiting to have the conversation at 930pm, she's now claiming my wife is providing less than 24 hours notice if she doesn't accept the session at 530pm tomorrow and forfeiting the session. The BBB and home office will be getting calls...

Excellent first time experience! My husband is big into reviews and found this place. He came back…read morefrom his massage claiming it was probably one of the best he's ever had and booked me one to try also. Mind you, we frequently get 90-120 minute individual or couples massages and have even done so in various 5 star spa/resorts all over the world while traveling. So, "one of the best" was a big statement coming from him. I was greeted by Corey at the front desk who was very tentative and friendly. I filled out my information on a tablet which was slightly difficult to navigate. The 'relaxation room' was very nice and comfortable. I met my masseuse, Monique, and she brought me in to further review what areas I'm having issues with. I only noted 2 problem areas and did not mention the others. Needless to say, my husband was right. Monique is no joke! Her pressure was perfect and used some techniques I haven't had before. She also seemed to find my other problem areas without me mentioning them which was impressive. I was sore a few days after which to me isn't a bad thing. She even took time after the massage to review some stretches I could try to combat the tension until my next massage. First time visitors receive a nice discount at checkout also. I will 100% be returning to do massages with Monique again! My only complaint was that it was very cold in the massage room which was uncomfortable as time went on. The bedding on the massage table was also made up of cheap linens.

This review is strictly on the front desk professionalism not services rendered. I went in on 1/9…read moreto buy a gift card. Earlier that day I had went online to see service prices and stumbled upon a promo stating " buy one hour massage for $99 and get another hour free" I was excited to get this deal but upon arriving, I was met with attitude and sarcasm as the front desk staff told me this was only for December. I proceeded to pull up the promo that I found on their website and the manager simply stated "well that is not supposed to be there, you can try purchasing online, but I cannot sale it to you." Clearly someone screwed up the marketing but if you have an ad running it is your responsibility to honor it. Instead of continuing to go back and forth, I took my business down the street to Massage Envy and had a much more pleasant experience. I will not be returning to massage green. As a previous membership holder-this was not my first time experiencing issues here.

I had a great massage. Professional and decently priced. I would recommend it and would go back…read morewhen I am in town.

This place is a scam they give a card and it says the massage is $10 for 60 minutes then when you…read morecall to inquire they say yes and then when you get there after confirming again that it's the price they say yes. Then after the service the store completely changes. Then they refuse to pick up any of your calls after the service. You also tell the person that you want your neck massaged and she does the entire body then as you ask questions she can't answer because she doesn't speak English and just laughs and says she doesn't understand. Unfortunately I was informed that no manager is available to assist me. I called yesterday and your workers hung up the phone on me which was rude then every time I called they decided to block my calls. Then you call today and when I try to call back twice you don't answer the calls Massajoyest M. I called and asked twice if that was the price because that's what the gift card mentioned it doesn't say $10 off it says $10 and then when I got there I confirmed again and the worker said yes and before your worker even started the massage she inquired 60 min or 90 min and I specifically said I have the coupon for $10 for 60 min. So instead of your workers rushing customers into a room and trying to get over they should take more time to give a accurate answer instead of lying just to get business. I'm completely dissatisfied with the service and workers and the cons for business. I also told her to focus on my neck and instead she does what she wants and violates my butt. The massage therapist clearly doesn't know what she's doing and has bruised my back and now I am at the hospital because of the soreness and pain from your massage therapist.

This was my first experience at Squeeze Westport & it definitely won't be my last! The experience…read morefrom beginning to end exceeded my expectations. I found them on TikTok & it was the best discovery so far this year. Check-in was a breeze & I appreciated the app base system setup. Never had to pull on my debit card, you pay with your card on file, set your massage preferences & leave your tip all within the app. Straight forward & convenient. I truly loved the simplicity throughout my experience. Figure out oh my God no Was given a brief but insightful tour & breakdown of what to look forward to by the receptionist. The space is beautiful & I appreciate how attentive both the receptionist & my masseuse was. My masseuse was Frandy, he was so knowledgeable, personable & can tell he truly has a passion for what he does. I truly left feeling so refreshed & relaxed! I've already recommended to my best friend & will be back soon!

I was in need of a massage and a friend of mine booked an appointment for me at Squeeze, same day…read moreso that was a plus. Very clean facility , I was greeted pleasantly by the hostess. She escorted me to the back and gave me directions on what will happen next. You can choose from 4 different aromas you can choose from, which were love good, do good, live good , or sleep good. I was able to mix two of the aromas, such great scents. My masseuse's name was Frandy he was awesome, very kind, polite and knowledgeable. The setup of this establishment is very cute and relaxing for sure. My experience was great. Frandy def did his thing and I felt refreshed and a stress free body. Thank you much .

Went last Tuesday. Wendy for a great job. The place is spotless and the staff very welcomingread more

I returned today for a 90 min massage. Lisa provided excellent service!! I felt so rejuvenated…read moreafter seeing her. Lisa used the right pressure and was consistent throughout the massage. I totally recommend her!! I will definitely ask for her again!!!! She gets 5

To be clear, I felt unsafe, with my health at risk, and canceled my appointment and got my Groupon…read morerefunded before ever seeing Chris. I purchased a Groupon, booked an appointment 9 days away online as required with the Groupon. During booking, I listed some of my memory allergies in my issue that I've literally never been able to use massage therapist, lotion, or oils in the past because of allergies. I listed a bunch of the allergies, noting that there are many more. I've been directly called the business to express concern ans get them to send me the ingredients list. The therapist told me they would send me the list, but they would not be able to use mineral oil to rub my back because mineral oil doesn't work for massages. I've literally had massages at 15 different massage therapists throughout my adult life, and not a single one of them has had an issue, accommodating my allergies. Chris, however, told me, "my lotions are all natural so you shouldn't have an issue." They seem to not understand people can be allergic to natural things. They had told me they would send me the ingredient list the next day, but then made excuses that they were in classes and not in the office again. They also were trying to claim to use an AI office assistant, which actually just seemed to be Chris texting. They had thought they sent me a deal to use outside of group on the day before, then if you realize they made a mistake texting the wrong person but didn't want to admit it. Chris then had some weird excuse that the deal wasn't sent because I had not booked an appointment yet. However, the only way they got my contact info was from the booking the appointment. Chris kept repeating that he sent the text message yesterday before he had my contact info. How is that humanly possible to text someone when you don't have their number? They then sent another text message offer that expired over a month ago. I don't know about the quality of their massage skills, but the difficulty in communicating with this person was astronomical. And the fact that they seemingly disregard allergies because their lotions are "all natural" is deeply worrying. If you have any kind of allergies or skin sensitivities, I would deeply consider looking elsewhere for a massage.

Amazing! It was a very comfortable and clean environment. The massage was 10/10! Chris was very…read morekind and always checked in. I couldn't be happier with my experience, and will definitely be back.