I booked an hour massage appointment here with Cara Baker the other day. She is new to this…read morelocation but not new to myself or my girlfriend. We followed Cara from where she was before because of how great a masseuse she is. Her knowledge and techniques are second to none. I guarantee that you will be pleased with her and telling all your friends! The business has been converted from a single family house to a wonderful massage clinic. The entrance is in the back and takes you into what was a kitchen, but now is the waiting room. Each room in the house is its own space for the masseuse to operate with a client. There is ample parking in the rear of the house. I highly recommend you stop in to see Cara yourself or get a gift certificate like I did to give as a present for Christmas!

For 20 years, this has been a favorite clinic for runners and other athletes, but you don't have to…read morebe an athlete to enjoy the wonderful treatments. What this clinic lacks in ambiance ( not zen cool, more like your grandmother's comfy living room) it makes up for in premium services at very reasonable price. I travel lots, have had massages all over the world, (including a memorable one given by a very burly Hungarian woman in spa in Budapest, who sort of slapped me around while I was wearing a sheet on a cold, metal table in a room full of other local women) and I find myself always comparing the quality of these massages to Westlake Massotherapy's. A nasty habit--Westlake wins every time. This place is clean as a whistle and has several nice touches, like hot packs for your neck, warm booties for your feet and heavy-duty massage tables that go up and down mechanically enabling the therapist to get the best angle for attacking your sore muscles. Doctors prescriptions are accepted. Your appointments will be booked the old fashioned way--written by hand in the big book, but that's okay. You know you aren't paying for some fancy schmancy computer system. Don't be surprised if you have to wait two weeks to get in. Call them sooner than later--before your pain has you walking around like the Hunchback of Notre Dame. Oh yeah, the outside of the clinic sort of looks like Grammy's house, so it's easy to miss when driving by. Enjoy and relax!

I was looking for a local Massage place and saw on Yelp this this had great reviews and decided to…read moretry it out. I booked a 90 minute deep tissue. I arrived and was greeted immediately which was nice. Filled out some about you info and noted I'd like the highest firm massage. The massage I received was a Swedish massage. Not at all what I asked for. I was never asked if the pressure was good. There was no communication at all on what I was looking for. I thought booking and filling out what I wanted on their sheet was enough. I like the pain. I never felt the pain and relief I was looking for. I won't be back and I suggest if you're looking for a deep tissue massage to look elsewhere.

AMAZING!!! Highly recommend the 90min CBD massage.. So relaxing and attentive. Will 100% be back.read more

I'm disappointed in my experience here today. The woman who checked me in for my appointment was…read morefriendly but my massage therapist, Kimberly, was not great. I am a new mom, and this was a treat to myself at the end of my maternity leave, after having a rough delivery and recovery. She did not create a relaxing environment at all. She was very abrupt as she moved and she spent very little time actually massaging. She would yawn, burp, and sigh - She generally seemed like she didn't want to be there and resented me for being there. I felt uncomfortable and tried to make the best of it for the $100. This was my first time at a Massage Envy and it will definitely be the last.

Changing review to 1 star. They emailed asking for more information on my experience. I took the…read moretime to break it all down and respond. No response. Clearly they don't care or already know their massage therapist is an issue and aren't willing to make people accountable. So not only did I waste 2 credits on this horrible experience and then wasted more time telling them about it so they could do NOTHING. BTW letting location know at time of massage isn't always an option as my massage ran very late and I had other appointments to make and had to rush now that I was out so far behind....... The location is fine for the most part and I have always had good massages in the past but this last massage was horrible. Kimberly was late. Impossible to understand mumbles and talks very fast. Then rushed through the consultation which the only thing that was confirmed was that I needed focus on back because I had knots. She then took 10 minutes or more before coming back. The massage was extended 15 minutes but was still shorted because of being late and the long wait to start the massage. She started me on my back which I hate. Then 3/4 of the massage was on my back which hurts my lower back and you can't focus on the area in need. Once on my stomach. Only a Total of maybe 5 minutes was on my back. I had thermobliss which wasn't utilized enough throughout the massage either. The massage was clumsy and rough. She also stopped to take a text at the beginning of the massage. I really needed my back worked on after a stressful month and 6 hour drive and it was a complete waste. She was also to rough massage my arms and my left arm is now swollen. I will go back but will never make an appointment with this massage therapist again. She needs more training.

Always a great experience. Janie is fun to talk to and very good with her hands. She is careful to…read morelisten to your concerns and wants you to leave feeling better than when you arrived. I have been a client for more than 3 years and would not go to any other massage therapist in Cleveland. Don't let her prices fool you either. You will receive a thorough massage from a professional provider for a lot less than you'd pay at a spa.

From the owner: My massages include heat pad (heated table ) and hot towel wipe down . I do stretching with all my…read moremassages . I do facials , with them I massage your neck, arms and hands . I do a meditation massage Reflexology Foot Massage

Thank you. I had the best full body message I had in a long time. I left feeling relaxed and…read morestress free, I will definitely be going back and I highly recommend their services. Money well spent

From the owner: Massage therapy at its best! Whether it's relaxation with aromatherapy, therapeutic, deep tissue or…read moresports massage the massage is fully catered to you ! Great location , relaxation atmosphere , scented candles to enhance your massage experience .

I've been going to New Life Massage for several months now for deep tissue/therapeutic massage…read moretherapy. My sessions are with Stacy Young, and I very much look forward to my monthly sessions! In terms of Stacy's service, she really helps on several fronts. I have relatively bad arthritis in my neck and shoulders, and I always leave feeling much better with the knots loosened and an overall sense of well-being. Often by the end of each session I'm starting to doze as I'm completely comfortable and at peace. Stacy is very polite, always makes me feel welcome and comfortable, and really knows her trade well! As long as Stacy is here, I plan on being a customer. New Life Massage as a business in general is great as well. I've been to several studios over the years; while most studios are nice in their own way, New Life is especially a nice studio. It's clean, smells nice, is not cramped, and I can tell it is a popular place as I always see other patrons waiting for various services. On this front, I should note that New Life also offers yoga classes. All details aside, I highly recommend!

Had my first organized yoga experience here and it couldn't be better! I've been taking the Yoga…read moreNidra class and it's amazing. The instructors are so friendly and knowledgeable and make EVERYONE feel welcome, no matter their skill level. They do a wonderful job of helping their students through each class. When I couldn't do some of the poses, the instructor quickly offered bolster pillows and other tools to "bring the floor up to me" so that I could achieve the pose. I didn't feel singled out or embarrassed by the attention. The prices are affordable and seem to be very competitive with other studios. They also offer reiki and massage and I can't wait to try those services also.

I purchased a Groupon for this place and I'm very happy I did!…read more I had been feeling a bit tense so I decided to book a deep tissue massage with aromatherapy. The location is spacious and very comfortable. They have an amazing assortment of essential oils to choose from. Karen, the massage therapist, is experienced, friendly, and knowledgeable. She takes the time to explain every step to you and make sure you're comfortable. During the massage itself, she really worked to find all my tight spots and focus on them. The aromatherapy was very nice. I told her beforehand that I have sinus problems and she picked out an oil for me that would help to make sure I wasn't congested. Usually being on my stomach so long gives me problems but not this time! I also loved that her table was adjustable, it really helped when she massaged my hips! She used hot towels as well which were super nice. I definitely felt much more relaxed and at ease after this appointment! Afterwards she took the time to explain to me the various package deals she had which all seemed like great discounts!

From the owner: Serenity Massage is a top tier spa located in Westlake, Ohio. We work to personalize every massage…read morebased off of each individual and their specific needs. Whether you're looking for a therapeutic massage, a deep tissue massage, and more, our massage therapists will make sure your experience is enjoyable. Contact us today to schedule an appointment!

I don't think I've ever left a Yelp review in my life but I'm super disappointed in my experience…read morehere. I was so excited to try this place and went here for the first time for a 1 hour 15 minute head / neck / shoulder / feet massage. She ended the massage 10 minutes early, and cut it short. Further, the days following, and still today, I am in SO much pain. She twisted my neck in some bizarre way, and I'm not prone to neck pain and I've received many deep tissue massages and I understand soreness after a massage, but this was not a deep tissue massage, so there should be no reason for any muscle soreness. This is more like a severely pulled muscle. I've been taking ibuprofen and I am still in a lot of discomfort. Overall I would never come here again especially after paying $172 (they automatically add in 20%). If I am paying this much I expect the full duration of the time I scheduled and paid for, and also a masseuse that uses care and consideration and doesn't rush the massage. So disappointed! also, the receptionist wasn't very friendly but I won't even hold that against them because I do understand some people aren't very social, but it made me feel not welcomed. Ugh.

I've been getting regular facials for two years, but decided to try somewhere closer to my home…read more I've always heard great things about Sacred Hour, and I was glad to see the offered an express facial. When I walked in, the receptionist was not friendly in the slightest. She even asked my a question, picked up her cell phone and appeared to be typing on it. Since she was preoccupied by her phone, she wasn't listening to me, and had me repeat my answer. I just found that extremely unprofessional. So I sat there and waited 20 minutes for my scheduled appointment, since they recommend coming that early. I'm not quite sure why... Finally, the esthetician came out and greeted me. She asked me about my skin. Then said she would leave so I could disrobe. I said, I'd like to keep my clothes on if that were possible. She said I was to take off my top. I replied that it made me uncomfortable and I've never had to undress for a facial before. She continued to argue with me about why I needed to undress. After a while, she said she supposed I could keep my bra on, or offered me to keep my clothes on but I would leave soaking wet. I already felt uncomfortable, and now there was no way I was staying after all this pressure to take off my clothes. So I put my coat back in to leave. She assured me I would still be charged the $100 if I chose to leave. I suggested that maybe a heads up on the website would be nice, so people might know that they were expected to undress. (There is a very small space on the website that says most body treatments are enjoyed without clothing, but silly me assumed that was for a massage and not an express facial). She proceeded to tell me that people assume and just know that is how a facial works. Again, I've never had a facial where disrobing was even an option. She told me she's been doing this for 26 years and anywhere she's ever train and visited, that's the way it's always been done. I just felt extremely uncomfortable, feeling such pressure to take off my clothes. I went to leave, and the door was locked. She told me I had to wait for the receptionist to come back so I could leave. This puzzled me, since I could just turn the knob and unlock the door myself, which is what I did. It was just a very bizarre l, uncomfortable experience.

Received a gift card. It was my first time. From the moment I walked in Maycie was so friendly and…read morewelcoming. She walked me through how everything worked and answered all my questions. I ended up with Sara H. She was phenomenal. It was the perfect fit. I will be back again for her. The whole place was extremely clean. I loved that the waiting area and the room itself wasn't full of scents when I walked in. It was extremely relaxing.

It's a subscription massage place with good prices, and I got my best and worst massage here…read more The first masseuse I saw, (I saw her twice) used the time to complain about her life and dump her emotional problems on me. Probably just cause she was nervous and thought she had to talk. But I wasn't paying to deal with other people's problems, I was paying to relieve my own. So I switched to the next person, and got an active massage. It was both the best and worst massage of my life. I had never had an active massage before and was amazed at how my participation in stretches really loosened all the muscles in my body. Unfortunately, the masseuse got a boner. It was really gross. I called complained, canceled my subscription and have never been back.