I've been to many spas in the area and none of them can compete with Massage Time! From the interior and atmosphere of the spa to the service to the zen music that plays, they've exceeded my high expectations. My journey began at the lobby where I was warmly greeted by a receptionist then was taken back to a peaceful dimmed room to wait for my therapist, I was offered tea or water while I waited and then came the best part... my massage! I've been several times already and have seen a few different service providers both massage therapists and one of the lash artists/estheticians (all of which are wonderful by the way, they all stand out in their own way) but the one who stands out the most to me would have to be Veronica. She is one of the most patient and nurturing massage therapists I've met and no one quite knows genuine hospitality like her! She treats me like I'm a welcomed guest in her home and I feel comfortable and cared for during and after every visit. She also does a lot of unique and effective stretching in her sessions and knows how to do all kinds of cool techniques like energy work and a massage with warm bamboo sticks which is something you don't hear about everyday. Her calming presence in the room is much appreciated and even when she does a firmer massage she has a way of still making it feel relaxing with smooth transitions from one area to the next... It almost feels as though she dances around the table lol If you haven't been in, you must check this place out...I certainly didn't regret it! read more

Wonderful massage experience!! I have been to several different massage spas and have experienced many different LMPs, mostly because I've been trying to manage Fibromyalgia that I've been suffering with for many years. Massage Time was by far the best experience I've had in trying to manage my pain. The staff here are friendly, professional and caring. Sherrie, my first LMP I had here, blew away any doubts I had that massage therapy would never work for me. She took the time to listen to my needs, my concerns and sincerely just wanted to make me feel better. She was really warm, caring and very knowledgeable in pain management. It was also extremely comforting to know that in her many, many years of practice as a LMP that she has worked with alot of clients also dealing with Fibromyalgia. I actually left Massage Time feeling renewed and confident that there was hope that regular massage therapy was gonna be beneficial for me. Ive always left massage spas feeling alot worse than when I came in so this was a new experience and a great one!! I have also visited this spa several times with my husband for a couples massage and those times were also great!! My husband felt so much better after each visit as well! The couples room is beautifully decorated, peaceful, romantic and its good to know that you will both feel great afterward! I would encourage anyone to visit Massage Time and try them out for yourself! read more

I really enjoy going to Massage Time in Puyallup. I was skeptical, due to a bad experience at another spa where all they did was rub the lotion on..softly. The very first massage therapist I got was Jeremy Eckstein and his technique was excellent! I got a deep tissue massage and he was very consistent with his movements. He asked if the pressure was alright and what I needed to be done beforehand. Needless to say, I wouldn't schedule at all unless he was available. Now, my husband uses Christine. She does very well also; focusing on finding the knots and trouble areas you may have. My husband said he did NOT want a massage from a man, but one day I decided to let Christine work on my knots in my back and so my husband got Jeremy and we were in the couples room. Needless to say, he fell asleep and had to be woke up to flip over!! I was also very jealous when we booked 1 1/2 hr. hot stone massage and I made the mistake of giving Jeremy to him. I did not get Christine on this day; and I wasn't satisfied with the therapist I did get. We have a membership now and have actually changed our massage times around to match the therapists schedules. Should you decide to try this place, I highly recommend these two. Don't base your decision to return if you have a bad experience with anyone else. read more

Wow! That's all I can say. I went to massage time because they sponsored The Color Run in Tacoma and I received a really good deal of course I had to give them my email but it was worth it. I was pampered from the moment I walked in the door. The front desk staff was so pleasant, they offered me hot tea and I got to relax in the lovely waiting room. The candles, music and water fountain really set the mood. Nicole was my therapist, she was the cutest little thing. She sported a pony tail with bangs cut right across her forehead, she was so sweet and welcoming. Looks deceive! She did the deepest tissue I have ever had! I have never been able to find someone that could give me the amount of pressure she did. Try Nicole you have my word she will be excellent! I decided before I even went in for my massage that I wouldn't sign up for their membership but after that massage I was willing to give my first born. I was pleasantly surprised that the receptionist was not pushy, she was informative and even offered individual session packages. What sold me is that she said "You don't have to sign up, we want you to come back so you are always welcome in at the walk in price". I felt that she was being genuine and so....I DID IT! TRY THIS PLACE OUT! read more

After trying out many different spas for massage, Massage Time is by far the best! All of the staff members are very friendly and make me feel warm and welcomed every time I step foot into their spa. I love the ambiance as well with real burning candles, fresh flowers and waterfalls. In the waiting room I always help myself to one of their sweet treats and fruit infused water for that extra hydration before my massage. I LOVE using their couples massage room with my husband. I appreciate Massage Time's late/flexible hours and that we can head out (we are from Tacoma) after my husband gets off of work. Every time we leave feeling renewed and refreshed. It is our little haven. Additionally, I have been receiving prenatal massages for the past 7 months and have been very satisfied with the quality of my massages as well as the knowledge of the therapists who specialize in this type of of massage. The last thing I'll mention that sets Massage Time apart from other spas is their generosity and willingness to give back to the local community. Every time I'm in there I notice signs about how portions of their proceeds will be donated to a specific organization or cause that month. Wow, it really does not get any better than this. read more

This spa is the best one I have been to. Christine is a great massage therapist. She is the only person that I would let work on me, unless it was a "dire need of" situation. She is very polite and has the best interest in her clients! I have always been able to tell her what areas need to be worked on and she does those spots first before anything else. Walking into the clinic for the first time, I noticed the rooms were nicely kept, there was no long wait times, everyone was and still is very friendly and courteous and the quiet room is a calming place to start off the time there. I have not been disappointed in these workers at all. The appointments are always available at the times that I need them and if its not the right time, they always find a way to fit me in. The membership they offer is very well worth it! I like being able to have a free massage during those "almost pay day" situations. The massages are well priced and are very worth it. I would recommend this spa to anyone and everyone! Keep up the great work Massage Time staff!! read more

I signed on for a year contract in August with the full intention of honoring my contract in full. As with most of America today I was forced out of my house 6 months later and out of the area of the spa. At that time I tried to cancel my member ship. Not only did I receive terrible customer service and VERY UNCARING comments from both the rep at the front counter and the owner! Not once did they ask why I needed to cancel the only comment they could continue to say to me is "you signed a year contract". Never heard sorry. I had to cancel my card to finally cancel my membership. Very mediocre massages. One massage therapist that is very good. Jeremy!! really only good thing about the place! I don't recommend this place, but if you choose to go there be very careful about signing the one year contract because no matter what your life situation is there is no getting out of the contract even with a big fight!!! GOOD LUCK!!! read more

I was drawn to Massage Time due to their sandwich board on Canyon offering a special. I love the location and was pleasantly surpised to find a very relaxing environment. They have a trickling fountain in the waiting room. There is also a beautiful container with fruit filled ice water. Absolutely refreshing! I have seen two different massage therapists - one is no longer with them and have been happy with both therapists. I did sign up for their membership and have been fairly happy with that. They offer different specials on upgrades each month which are an added perk. I did put my membership on hold for three months and was disappointed to find they mistakenly took a payment out of my account. The manager took care of it right away and I was told there was a system in place to see that it did not happen again. Overall my experince has been great and would recommend Massage Time to my friends and family. read more

I absolutely love this place, I've left a review and it has been taken down not sure why. I have had several massages here, I had a membership at one point that I had to cancel because of some financial issues my husband and I ran into. But during the those times I felt like I needed massage even more and I ended up having to pay the walk in rate which is a lot more than the membership. So, when I found out that they give military discounts I signed right back up again hassle free. I cancelled without any trouble and signed right back up again for FREE! It's a monthly membership so you're not stuck in anything so I would have to disagree from some of the review below just based on my personal experience. I'm a huge fan of Jeremy, he is very good at deep tissue and really works out my kinks. If you want to be welcomed and enjoy a deep tissue massage, this is the place! read more

I recently came here to get a massage to work on a bad lower back from a car accident I was in years ago. When I was filling out my intake form I put female in the gender box as I am transitioning. When I turned in my intake form I was told I had to put male on my account because my drivers license still says male. I calmly stated I was transitioning and that I identify as female. The owner actually has the audacity to give me this idiotic religion lecture about how she believes you are only what you are born as and God this and God that. There was a lobby full of people and the other girls just stood there giggling. I've never felt so embarrassed in my life. Needless to say I left and will tell everyone about this horrible place. please don't give this judgmental establishment your money....it's 2018!!! WTF read more

I usually don't do reviews but I really feel that Massage Time Spa and especially Ashley have earned a 5 star review from me. When I started at Massage Time, I had a medically diagnosed condition dealing with extreme muscle tightness in certain areas of my body. Ashley took the time to listen and understand exactly where the issues were and customized a treatment for my condition. After a few months of treatment, I can say I feel like a whole new person since Ashley has been doing my therapy. I have used a few other therapists but Ashley seemed to take the time to listen and worked extremely hard to make sure I was relaxed and feeling better every visit. Ashley was very professional and pleasant to work with. I highly recommend Ashley for your next massage. read more

This was my first time at Massage Time, the receptionist cody was very helpful and nice, my massage therapist bebe, did a really good job on my 90 minute massage. the quiet room was very relaxing, they did call me earlier in the day to change my appointment time last minute which i hope they don't do a lot, and they recently changed to not have facials which I was super sad about but they were more than accommodating, saying they could get me a facial before they end them completely or they would update my account with another 60 minute massage as a substitute. defiantly will be going back. read more

The owner does not allow a member to gift a massage that the member paid for. This is a terrible - unfriendly - business practice!! For a Mothers day gift, my daughter gifted me a one hour massage. I called to book it and was told I COULD NOT GET MY GIFT UNLESS I PERSONALLY JOINED JOINED UP - COSTING ME $49.95 PER MONTH, on going. I don't want to pay for my daughters gift to me. I don't even know if this practice is legal!!! I would never do business with this greedy business owner! It is unfair...now I can't get my MOTHER'S DAY GIFT!!! read more

I went the first time just to try it out and thought it was a wonderful concept. I joined and my husband is able to go as well we have been getting massages several times a month for the last 9 months. I have never had a bad massage always wonderful. I have been massaged by most of the therapists all are very professional they listen and work problem areas. Its good value for the money, rooms are clean, nicely decorated the staff is always friendly and willing to work you in on short notice. Keep up the good work! read more

This is the best place to go if you are looking for relaxation, treatment massage and greatly trained therapists! I have had 3 different therapists work on me so far and all were awesome. I am a massage therapist myself so I do know what I am talking about! They have great offers for LMP's by the way... I recommended this spa to a lot of people and they all agreed with me so far! This is the place to go if you want an amazing massage and they do have a great variety of all kinds of modalities too!! read more

I absolutly love my lashes... Would say who my lash stylist was but fear her being over booked... for once she does them... You will look so phenomenal that you just don't want to go back to your normal. My husband also gets massaged there every two weeks. It started with a couples massage on our anniversary to get him to try it. I must say that his attitude has improved with his muscles learning to relax... He has done years of damage from his life as a union carpenter. read more

I moved to this area over a year ago and had a membership and loved getting my monthly treatment massage. I ended up going through a divorce so funds were a little low. I cancelled my membership with the owner, I think her name is Anna. She made it super easy and was totally understanding,so I don't know what these other reviews are talking about. I recently came back and resigned up and I'm so happy I did. I got a bomb massage the other night from Ashley. Thanks girl!! read more

I first went to massage time for a stiff neck that hasn't gone away for weeks. I decided to go in because it was clean and reputable looking, and i was not disappointed. The massage therapist made a HUGE difference, where nothing else I'd tried had helped. I got a monthly membership, and I go in when my lower back pain gets really uncomfortable. It really does help. The key is to find a therapist you mesh with. When you do, it's really, really helpful. read more

I am absolutely in love with this massage spa. I have been there 3 times now, once by myself and twice with my husband for couples massages. Not only have they all been the three best massages of my life (of MANY), all of the staff was very professional and extremely friendly. Coming from a customer service background, that is number one for me. The customer service alone is worth the visit. Not to mention the most amazing plush comforters on the beds :) read more