She is a fantastic veterinarian, very knowledgeable and willing to take her time to explain…read more Affordable as well. So happy we found her.

Really sweet people but they wanted to charge me a ton of money to get my dog's teeth cleaned…read more$850-$1100 and he has primarily healthy teeth with no extractions

Twice we tried to get help for our dog at three different vet hospitals, including the Urgent care…read moretype pet hospital in Orcutt, when our dog was suddenly very sick, and both times no one had time for her. Twice, on the same occasions, we called the Santa Maria Hospital and Dr. Thiessen examined and treated her. He was chatty but thorough and his treatments worked. He is also very kind and knowledgeable. We are grateful to the doctor and his office for promptly seeing our dog when she was so ill. Here is a single doctor, unlike many offices with multiple vets, who found a few moments to take care of our pet.

It appears that Dr. Thiessen will finally retire as he is no longer accepting patients. This is a…read moreblessing.

-REAL HEROES!- IN AN…read moreEMERGENCY-THIS HOSPITAL IS THE ONLY ONE TO GO TO.... We were making dinner last week when we noticed that our dog was having trouble standing. So we jumped up to check on Him and start the search for what He might have gotten into. We searched the room that He'd come out of and spotted the unopened bag of candy laying on the floor... The candy He'd gotten into was a bag of candy that had Xylitol (Poison for dogs) in it. We were Horrified! So we jumped into action, called the closest Emergency Pet Hospital in Goleta, Ca. they were no help us...nor did they recommend a hospital that would. So we continued the search on our own...frightened that we wouldn't get Him there in time. We finally found a Pet Emergency Hospital in Santa Maria Ca. about 2 hrs away that warned us to get there as quickly as we could and they would wait for us. When we arrived, They had already spoken to Poison control and were all and ready to start on him. When we arrived, the woman behind the front desk was clearly waiting for us. So she alerted the Doctor on call who was ready and handed the bag of the Xylitol candy over to them to see exactly what we found. They were prepared and ready to work on getting the poison out of his system. Before his liver was damaged. We were pretty shaken by the time we arrived but they were amazing... they explained the process that they has to take and assured us that they would keep us apprised of how things were going and what would be next. We were immediately made aware of what was necessary to get him out of danger and what would come next. We were trying to breathe normally and act like grown ups but not sure we pulled it off. So we waited and told often how He was responding and what would be next, with time commitments, et al. The other thing that is really was the most impressive to us was the treatment that we were given throughout the entire visit. We've over the years, had dogs, cats, and not once did we see refreshments for those of us waiting for any news while the time passed. In an emergency situation, the last thing you think about is eating. But, there were chips, cokes, coffee provided to help us all get through the long night. The women here were comforting, positive, and available for any and all questions at any time. Talk about PROFESSIONAL....THEY ALL GET AN A+ So, with humble Gratitude and the ability to breathe without fear...... *TAKE OUR ADVICE! -Don't waste time going ANYWHERE ELSE-You're the MOST SAFE HERE! WITH SINCERE GRATITUDE AND RESPECT KATE, BRIAN AND MILO COWAN CARPINTERIA, CALIFORNIA THANK YOU!

I'm leaving this review because I hope my experience can spare other pet owners unnecessary time,…read moremoney, and stress. After my dog ingested a cord, she developed indigestion followed by significant discomfort when swallowing. To avoid the overcrowding at my local emergency veterinary hospital, I drove her to PETS, hoping she would receive timely, quality care. Unfortunately, my experience at PETS was one I wish I could have avoided. From poor time management and communication to feeling as though maximizing revenue was prioritized over appropriate patient care, the entire visit left me with very little confidence in the team. I understand that veterinarians are obligated to discuss all available treatment options. However, I also believe an experienced and ethical physician should use clinical judgment to recommend what is medically necessary rather than presenting every possible intervention when the ultimate conclusion remains the same. Had I not had a medical background, I believe my visit could have easily exceeded $2,000. I also felt pressured through fear-based conversations. Rather than using her experience to provide reassurance and guidance, Dr. Chu repeatedly emphasized worst-case scenarios and strongly encouraged hospitalization overnight. As the evening progressed and I witnessed repeated delays and poor follow-through, I lost trust in her recommendations and in the team's ability to care for my dog. I arrived around 5:00 p.m. I gave verbal authorization for subcutaneous fluids and chest X-rays early in the visit. However, the X-rays were not performed until nearly 7:00 p.m., and the fluids were not administered until I was preparing to leave around 1:00 a.m.--approximately eight hours after I arrived. Waiting more than five hours for treatment that had already been authorized was unacceptable. The experience left me with more questions than answers. After speaking with my primary veterinarian, I realized much of the uncertainty I experienced appeared to stem from a lack of confidence and clinical judgment rather than the complexity of my dog's condition. This experience added unnecessary stress during an already emotional situation. Thankfully, my nursing background helped me ask the right questions, advocate for my dog, and avoid additional expenses that I did not feel were justified. I hope this review helps other pet owners make an informed decision. No one should have to question whether their pet is receiving timely, appropriate, and trustworthy care during an emergency.

Dr Smith is a very caring, positive and gentle doctor who has seen both my cats that are too hard…read morefor me to get to a Vet business. I don't know what I would have done to help my sick pets if he hadn't been available. I recommend him for any animals. I trust his diagnoses and his recommendations about what is the best way to care for our hurting animals.

He was great. We had to have our dog put down. Our dog was too large for us to move. Dr. Patrick…read morecame over that day and very understanding.

Too hard to get an appointment even though we were not new clients. The business is clean.read more

Dr. Thiessen is an excellent vet. He cared for my 2 shih tzu dogs from puppies to their last days…read moreat 14 and 16yrs. He rescued my boy from a terrible skin allergy by actually sniffing his arm pit and sat with me years later when I had to make the decision to let my boy go. Everything I have gone through Dr Thiessen has always known what to do. I have 3 dogs now and just don't know where I will turn to once Dr. T retires, but I am thankful he has been available to my pups for so long.

I cannot say enough wonderful things about Beach Cities Veterinarian Hospital, Dr. Mike O'Hara, and…read morehis entire team. After the experiences we have had with them, I can honestly say that their level of compassion, professionalism, knowledge, attention to detail, and genuine care is unlike anything we have ever experienced at a veterinary hospital. We have four dogs who are cared for by Dr. O'Hara and his team, and every single visit has reinforced how incredibly fortunate we are to have found them. From the person who answers the phone, to the veterinary technicians, to the doctors and everyone working behind the scenes, every member of this team goes above and beyond. You can tell that this is not simply a job to them. They genuinely love animals, they genuinely care about their patients, and they genuinely care about the people who love those patients. Recently, we experienced an emergency with one of our dogs that showed us just how exceptional this team truly is. Our dog had initially been seen at a local emergency hospital and was unfortunately misdiagnosed. We aren't upset with that business, and we understand how challenging emergency pet medicine can be. When we brought our dog to Beach Cities, Dr. O'Hara for a second opinion, he and his team immediately recognized that something was not right. Rather than simply accepting the previous diagnosis, they asked questions and listened, investigated, questioned what they were seeing, and pushed us in a different direction. There is no doubt in my mind that their urgency, immediacy, experience, intuition, and willingness to advocate for our dog ultimately saved our dog's life. That is something we will never forget. When you are scared, overwhelmed, and desperately worried about your pet, you need a veterinary team that will not only treat your animal, but will truly listen, think critically, communicate clearly, and fight for the best possible outcome. That is exactly what Dr. O'Hara and his team did for us. They didn't dismiss our concerns. They didn't take the easy route. They kept pushing until they got to the right answer, and because of that, our dog is alive today. That level of dedication is extraordinary. Every interaction we have had with Beach Cities has been characterized by kindness, empathy, patience, professionalism, and an incredible level of attention to detail. They take the time to explain what is happening, answer questions, listen to concerns, and make you feel like your pet matters to them as much as they matter to you. There is a tremendous amount of compassion in the way they approach their work. And while the quality of medical care is obviously the most important thing, the environment they have created is equally impressive. The facility is beautiful, new, spotless, exceptionally clean, sterile, modern, and state-of-the-art. Yet despite being such an impressive facility, it never feels cold or clinical. The people who work there make it warm, comforting, welcoming, and inviting. They create an environment where both the animals and their owners can feel safe. What stands out most, though, is the people. You can walk into a veterinary hospital with a beautiful facility and the latest equipment, but none of that matters if the people don't care. At Beach Cities, the people are what make the difference. Every person we have interacted with has treated our dogs with tremendous love and respect. They are attentive, gentle, knowledgeable, compassionate, and incredibly thorough. It is also clear that Dr. O'Hara surrounds himself with people who share his philosophy of patient care. The consistency across the entire team is remarkable. Whether we are speaking with someone on the phone, checking in, talking with a technician, discussing something with the doctor, or simply asking a question, we are treated with the same level of kindness and professionalism. For us, veterinary care isn't just about finding someone who can provide medical treatment. Our dogs are family. They are incredibly important members of our household, and trusting someone with their health and their lives is an enormous responsibility. Beach Cities has earned our complete trust. After what happened with our recent emergency, that trust has only become stronger. Knowing that Dr. O'Hara and his team will look beyond the obvious, take concerns seriously, act with urgency when necessary, and advocate fiercely for our dogs gives us an incredible sense of comfort. I am genuinely grateful for this team and for the care they have provided to all four of our dogs. We have experienced veterinary care before, but we have never experienced this combination of medical expertise, compassion, communication, professionalism, urgency, and genuine love for animals. If you are looking for a veterinarian, I cannot recommend Beach Cities Veterinarian Hospital and Dr. Mike O'Hara highly enough.

They are a dream vet team! I took my senior rescue Aussie there to establish a new doctor and to go…read moreover a few health concerns: his weak legs/muscles, mixed stool, and respiratory observations. Allie, Mark, and Dr. Byron were so thoughtful, kind, and attentive. They gave my dog a full exam, combed over every single detail, answered my hundreds of questions... I couldn't have asked for a better experience. By the end, we had a great, realistic health plan--and they gave me a clear quote for options down the line so I have a sense of future needs (without any of the pressure). I'm so relieved. I haven't found satisfactory vet care in SLO over the last couple years, but now we have a spot to go.

We have been customers for a number of years and every single time we end up, waiting a minimum of…read more40 minutes, but normally up to an hour! This last time was the final straw: I got to chatting to some other dog owners and a cat owner in the waiting room and my dog's appointment was scheduled for 10:30 AM and we got there at 10:25 AM. I had to circle the parking lot and go back onto the main road numerous times before my appointment because there was no parking available. I still managed to get there five minutes early for my dogs very simple suture removal appointment. I ended up not leaving until 11:15 AM. While talking with the other pet owners, one lady mentioned that she was early for her appointment and that her dog wasn't supposed to be seen until 11:15 AM, to which the Kat owner said he was also early. Both her dog and the cat got seen before my dog's simple suture removal appointment which was scheduled 45 minutes before their pets!? That is absolutely unacceptable. Will be transferring all records to a more well, run and efficient practice.

I have taken my dog at this vet for 20 years, and they have taken care of the vaccinations as well…read moreas dental cleanings. In the past, they used to offer boarding, but not anymore..

We were having a hard time finding a good Vet in our area. I finally asked my friend who had a…read moreDachshund which I knew was very picky on who she would take her dog to. She highly recommended Dr Mendez and the Animal Care Hospital staff. We were very happy when we took our Labrador to see Dr Mendez. Dr Mendez is a very smart and caring Vet and her staff is equally as kind. Dr Mendez worked with us on all the areas of problems our dog had. She went the extra mile to study our dogs case talk with other experts when our dog was diagnosed with Cushings disease. Every issue our dog had was treated with a caring, correct course of action. When our dog was old and in pain Dr Mendez talked with us in a caring, detailed manner letting us make the decision to let her go. Dr Mendez and her excellent staff were so very kind and thoughtful with us as and shared our pain in euthanizing our beloved dog. I would recommend Dr Mendez and her great staff to anyone who wanted the top Veterinarian on the Central Coast of California.

I have been going to Animal Care Hospital since 2011 with my dog and 2 cats. They have always been…read morewell cared for by Dr. Mendez, who is skilled and very caring to both the pet and client. Euthanizing my dog was a very painful, but necessary decision. Dr. Mendez made it as easy as possible for both me and Sasha. I will always be grateful to her for that. The other vets are good also and staff is always friendly and efficient. I wouldn't go anyplace else!