If I could add more stars i would. Exceptional care only outshined by beyond extraordinary customer…read moreservice from the front desk staff.

VCA has been our go to vet for so many years. Even prior my parents took their animals here for…read morecare. I have noticed within the last year not only has the staff turn around been more drastic but the quality of care has truly decreased, And the cost has been very high compared to other vets in the area. And the hometown feel is completely gone. And that's not what you want when it comes to your beloved pets. The care for our one cat really made me question if they really wanted to help. I can't tell you how many visits we had for the same concern. And every time we were just ignored about what we were seeing. Our cat truly suffered I believe for no reason. I think if we had found someone that really wanted to cure him then just to keep coming in over and over again he would still be here today. Truly the last straw was our new addition. Our kitten had been sick but not too bad when we first got her. She progressively has gotten worse, to the point she started to loose weight. But that never seemed to be a concern for them which was alarming to me. I have been a pet owner my entire life. I know the warning signs. But sadly the vets at VCA just didn't seem to want to find out the core issues and help her. We have since taken her to another vet and are now getting answers and the treatment she needed and deserves! We will no longer be taking our animals to VCA. We have now found a much better, proactive and caring vet. I feel now, finally , our kitten is in good hands and will make a full recovery. Please do yourself and your pet a favor and go elsewhere.

Do not bring your pet here. I brought my dog for a senior…read morepanel as he was peeing blood and obviously needed help. The lab work was delayed for several days and died before they could even give me any recommendations for care or medication.

Wonderful care for our pup. Dr. Berg and all the staff were kind and super helpful. They were…read morepatient with our anxious dog, explained all the options and delivered high quality care. Super grateful for their veterinary clinic.

My poor Linkin got knocked down with double ear infections w blood and puss coming from one ear…read more Linkin had been itching since the start of the warm weather. The three most common culprits are fleas, food or environmental allergies. I had knocked out the food and flea as reasons for his unhappiness by ensuring he's on a limited diet and giving him a flea product. He'd been sneezing w red watery eyes so seasonal allergies made most sense. Went to my regular vet on Thursday to get some relief and I'll just say that I was told something that I'd never heard of before and left it at that. Friday night, 11pm, like clockwork My guy is crying with his head cocked and his normally rigid ears floppy w blood and puss. We made our way to Central Coast Pet Hospital and Emergency. Thankfully there were no hurting animals this night as Linkin was given a room almost immediately. The nurse was only able to examine Linkin from a distance as he at all times will make sure there is a buffer of protection around Me and the world at all times. The nurse gave an estimate for care before the vet started. We muzzle and tranquilize to start the exam. Now this is what I loved about this experience. The vet talked to me w an easy tone, like we were two friends talking about our dogs. I shared my concerns and she validated what I was observing and complimented my care of Linkin. She treated the infection, skin irritation and his liquid filled ears in quick order. The nurse with bill in hand walked in with a detailed explanation along with amazing after care instructions. I was ok with the cost because it came in a little less than the estimation and quite honestly other than the emergency charge, my vet would have charged the same. I'm looking into pet insurance this week! All in all-we came home better than how we left but more importantly we were treated w kindness and understanding which is much appreciated. Overall Grade: A+

I visited Central Coast Pet Hospital and Emergency on June 29, 2025, due to concerns about possible…read moreurinary retention in my cat. A very brief ultrasound was performed, which the staff said might show stones in the kidneys, but no further diagnostics were conducted to confirm an actual blockage. Despite the lack of a thorough evaluation, they immediately proposed a single, costly course of action--catheterization and hospitalization--quoted between $3,000 and $5,800. No less invasive options were discussed, and I was quickly handed financing brochures. The recommendation felt more like a guess than a medically grounded plan, and the overall approach came across as transactional rather than genuinely concerned with my pet's wellbeing. When I hesitated to consent, I was told, "If your cat doesn't have this procedure done, he will die," in a tone that felt more pressuring than informative. The entire interaction felt off--rushed, transactional, and lacking in genuine concern. I ultimately chose to leave and seek another opinion. After declining treatment, I was not allowed to see my cat until I paid my balance--only then was he returned to me. I sought a second opinion from another veterinarian within the next two hours. That vet conducted a thorough exam, confirmed there were no signs of blockage, and advised giving it more time. My cat was playful, eating normally, and showed no signs of distress--completely inconsistent with the diagnosis made by Lizzie Adam, the "veterinarian" at Central Coast Pet Hospital and Emergency. He urinated at home the following day without issue, confirming that the invasive ($3,000-$5,800) intervention was unnecessary. Worse, the medical summary from Central Coast included a claim that I declined treatments (pain meds and bladder expression) that were never offered to me. This kind of inaccurate documentation raises serious ethical concerns. I would not recommend Central Coast Pet Hospital and Emergency. In my experience, their priority did not seem to be the wellbeing of the animal, but rather the financial upsell. I encourage others to read the other negative reviews--many of which echo similar concerns. Veterinary care should be collaborative, honest, and compassionate. Sadly, that was not what I encountered here. Thank you for telling me my cat was "going to die!" He's alive and well--no thanks to your group.

Dr Lewis is understanding, compassionate and dedicated to offer the best treatment for my animals,…read morecats and dogs, without going over board with costly suggestions, throughout the years. Dr. Kruep is also very nice, knowledgeable and gentle. The staff is kind and attentive. They been able to trim my Pyrenees nails without issue after he'd been traumatized at other places. I highly recommend this clinic.

They've been giving all my animals excellent care for sometime now. But when the day came I had to…read moreput my little Ozzie down the compassion was boundless. It was so devastating for me that they turned their concern to my welfare. If it were possible to give them more stars I would not hesitate. From my heart " Thank you"

The staff is helpful, professional, and genuine. Animals receive good care here. Highly recommend.read more

We were travelling through from Palm Springs north to home, and our Portuguese water dog had an eye…read moreirritation. They made us an appointment within 24 hours and handled her problem with professionalism and a reasonable price. Thank you we will keep you in mind when we're in the area.

Dr. Bell and his staff are very knowledgeable and caring…read more If you love your dog or cat, this is the place for you.

They have new Vet he seems to be awesome! I talked to him on phone! Dr. Smith retired this is the…read morebest vet in town!!And Megan is awesome

Thank You Lemos you saved our vacation trip! We came to town for a week of camping. I didn't have…read moretime before we left home to get our Doodle dog in for a bath. I called a local friend and asked where I could take her and she said "Lemos". Best advice ever! Your dog washing station was awesome!! Everything was provided for one small fee. My motorhome smells so much nicer with a clean dog inside!

Very friendly and helpful. They have a dog washing station and they helped me get started. Also…read moresuggested some great flea and tick products for my dog

Excellent facility. Just remodeled. Safe floor for dogs. FEAR FREE handling of all pets and they…read moreare really proud and live that belief. Office visits costs seem normal for the area; but I feel there was good value for the proposed neutering. Staff totally knowledgeable and everyone seemed to really care about the pets.

Our pug Otis was recently diagnosed with nasal cancer. Dr. Markoff has truly been a godsend --…read moreshe's guided us through every step with such care and compassion. She was the only vet who took the time to run blood work and trust our instincts when we felt something wasn't right. While it's not the news we were hoping for, we're grateful to finally have answers and can begin exploring the best treatment options for him.