Dr. DiMarco is great. He is very thorough! He is direct and no nonsense. He worries about his…read morepatients. They DO take eye insurance for regular eye exams. And don't unnecessarily charge your health insurance for routine yearly exams. They bill legitimately. The staff are very nice and efficient. Highly recommend.

I've been going there annually since moving to PGH & have not had any negative experiences. One…read morething that did change after two years was that my final exam was initially done by an opthamologist & that changed to an optomotrist after the first two years, but for me that's fine. The thing I appreciate most is that they start appointments on-time & seem to do a thorough job. A vision technician does the preliminary things & then the optomotrist finishes & writes a prescription for glasses. With my insurance, there's no out-of-pocket cost for this exam, but I'm sure that wouldn't be the case for everyone. They also sell/make glasses, which seem pricey, but I feel to be of high quality.

Best eye exams I've ever had - bar none. This coming from someone who has been wearing glasses for…read moreover 50 years so I've had a few. Best thing I ever did was to start going to Dr. Tom. He's thorough, up to date with technology, personable and able to explain options clearly. I trust him with my eyes. And trust is an important thing in doctors, accountants, financial advisors, and auto mechanics especially. Dr. Tom rates at the TOP. No longer do you have to look through lenses and have one after another glass lens plopped in front of you and "better" or "worse" it. Now it's all automated and the finite adjustments with the computer controls make it a sure thing that you'll get the best prescription possible. And a good eye exam goes way beyond just walking out with a prescription!! Digital retina scans and advanced glaucoma screening allow you to know that you've had a thorough exam and that your eyes are in great hands. Highly recommended!

Dr. Tom Cargill has been my eye doctor for about 10 years. On my 1st visit he diagnosed a condition…read moreon my cornea that had been completely overlooked by my previous eye doctor and referred me to a specialist for monitoring. Over the years he's referred me for additional testing, as needed and he's fully gained my trust and respect for his professionalism and skills. He's very personable and easy to carry on a conversation and laugh with - great attributes in a doctor who spends a good part of the exam less than 10 inches from your face! When I need glasses, he has gotten my prescription perfect every time. The adjustment period to the new lenses has literally been just a few minutes. I've always found frames I loved at his office easily, too. The office staff are always pleasant and personable and Beth can do a quick fix on some maladjusted frames in a matter of seconds anytime I stop in for a tweak. The office is great about processing all the eye insurance claims and the patient never has to get involved. Cargill Eyecare deserves my highest recommendation and I've also heard from many people that Dr. Tom is great with kids, too!

Doctors YES. 5 stars…read more Office staff not so nice. 2 stars EYETIQUE eyeware - Sue Lies and does not care one bit about the client. Not even worth a star

I called and scheduled an appointment, gave my insurance information to the scheduler who verified…read morethey accepted. I called my insurance company and confirmed the doctor and facility were in network and got a referral. I was called from the office that my appointment needed to be canceled and rescheduled and the next available was 2 months out. I alreadyed waited 4 months but ok. Showed to the appointment and was turned away because they wouldn't accept my insurance. I asked why when this was verified at scheduling? The receptionist could only say i was told no. I asked why they didnt call me before hand? Why didnt you verify my insurance before I showed up and wasted my time? She said i dont know, i dont do that. I asked to call her billing department and she said theres no department, just people who work from home. I asked if they had a phone number and she did give. No one would tell me why they wouldnt take my insurance and waiting 6 months for this appointment to be told then. Absolutely ridiculous. The receptionist had little to no knowledge and could only offer me a sticker for my trouble. Then 3 days later i received and automated text stating it was time to schedule my next appointment. This place is a joke. I cant speak for the doctors but the office staff are costing you time and money.

I get nervous when it comes to eye doctors. I have a lot of eye/vision issues and my…read morecontact/glasses prescription can be hard to get right. I wanted to find a new eye doctor near my house and my neighbor suggested this practice. I am so glad I tried them. They are fantastic! Dr. Rebecca L. Matscherz saw me and did my exam. She was very patient and informative about my eye condition and what I needed to do to properly care for my eyes. She was just terrific. Her staff is very nice too and they are super helpful and courteous. I need to see a specialist and the staff called and made my appointment for me. How wonderful was that?! They have a nice selection of glass frames to choose from in their waiting area. They were super careful about checking patient temperatures and asking COVID related questions and they supported social distancing to a great extent. I felt very safe there. The Eyecare Boutique is my new vision provider in the North Hills area.

I have been coming here for years and I absolutely love them. They always go above and beyond to be…read morefriendly and accommodating! Dr. Matscherz is incredibly knowledgeable and helpful. I would recommend to anyone in a heartbeat!

I've had glasses since I was a teeny kid, so I'm not new to this. The support staff who guided me…read morethrough my eye tests was very sweet and patient when I asked for a RE-DO. Dr Lindsay McCauley is professional, courteous and a wonderful soul. I had expressed some concerns last year, and though I forgot to bring them up again this year, she checked for them and assured me anyway. Dennis, who is THE person to help you choose the right frame for your face and personality, has the patience of a saint!! I LOVE going to the Wexford office. The frame I got there last year, earned me compliments from strangers throughout the year! Honestly, I couldn't wait to go back and find another gorgeous pair of glasses. I like that I don't have to take my hubby (and kids) to help me choose what looks good on my face. Trust me, you want to check them out.

Since when is a customer treated like an enemy for simply raising a concern and asking a question?…read more The front desk staff was unprofessional and rude yesterday. From the moment I walked in and said hello, she was grumpy and unfriendly. I arrived early for my 10:00 a.m. appointment. Even though I had been to this office last year, she asked me to fill out the forms again, which I did. I also called my insurance company and provided the information she requested. After that, before they even looked up the insurance information I had provided, another staff member told me I had to reschedule my appointment. Since it was only around 10:15 a.m., I asked why I needed to reschedule when my appointment had been at 10:00 a.m. I was filling out the forms and calling my insurance company. I explained that I had recently had a baby, had made the effort to come to the appointment, and had done my best to provide the information they needed. As I was leaving, I thanked them for their help, wished them a nice day, and said that I did not want to receive a bill for a visit where I was not seen. Instead of calmly addressing my concern, the front desk staff called out across the front desk toward the door to defend herself. The entire experience felt unprofessional and disappointing.

I am shocked by the bad reviews! I have been going here since I was 8 and now I am 23. I have never…read morehad a bad experience, and I've seen 3 different doctors during that time. Everyone is so friendly and accomadating. I've never had any trouble scheduling an appointment. They are always willing to work with you and give you the best deals on contacts and glasses. I liked it here so much my parents ended up switching and now we all go here. Would very much recommend this place to anyone!!!

I give Dr. Prazer and any of the doctors that I have dealt with 5 stars! However, the office is…read morerun at the convenience of the business (zero stars). You will never be able to speak with someone that is actually in the office. All calls are screened and they call you back the next day. Only to get your voicemail ... so you call them back and they call you back in 24 hours. The only way to get service is to actually go to the office. This place use to be the best but the new ownership is the worst. When Dr. Prazer retires, I too will retire from this practice!

They have a great staff . Everyone was very pleasant and helpful! Good selection of glasses. Only…read morefrustrating thing was reaching them on a phone. Booking on line was frustrating due to the fact that you can't choose Dr or type of appointment!

Excellent service!! Went for eye exam which was very thorough. Ordered new glasses which will be…read morehere next week. Convenient with easy parking. Great choice of frames.

I have been a patient of Dr. Stewart for a few years. She is…read morea wonderful Ophthalmologist! The exam is very comprehensive. She listens to what I have to say. All questions are answered. She does not rush through a visit. Her focus it to prescribe the best treatment required for each patient. She is a kind and caring person. She is the best Ophthalmologist I have had! I highly recommend her as an Ophthalmologist! My husband is also one of her patients.

From the owner: We are pleased to announce the opening of a physican-owned ophthalmology practice. From…read morecomprehensive routine eye exams to cataract surgery, to treating children's eye diseases, Dr. Sara Stewart will continue to provide high quality eyecare to your entire family. She has over 13 years experience in ophthalmology surgery and has been practicing in the Pittsburgh area since 2015.

I stopped in on a whim and I'm so glad I did! I have a pair of designer sunglasses with seriously…read morescratched lenses. I had ordered replacement lenses online and was planning to pop them out myself...but when they arrived I was really struggling to get the old lenses out. I had asked a store in the mall once, and they would not do it. Knowing I was likely to break them myself if I continued to try, I stopped in to Eyetique to see if they would swap the lenses for me. The woman working in the store (Susan) was super helpful. She had the old lenses out and the new lenses ready to go in seconds. She even provided a replacement case from the brand since mine had long ago fallen apart. Five minutes fixed something I've been avoiding for months!

If I could give them a ZERO I would! Let me start by saying I was late for my appointment. I…read morenormally go to the McKnight Road office which I found out when making my appointment had closed. This morning I had a 9 am appointment at the office in Wexford. I went to Waze and typed in eyetique the directions that pulled up were for the one off of the Warrendale exit. I didn't think anything of that. I got there early at 8:55 am and was told that I had the wrong location. The lady that greeted me was very nice. She told me where the actual Wexford location was and called to let them know I was on my way. When I got there the gentleman that helped me was very nice. I apologized for being late and making such a stupid mistake by going to the wrong location. He said no worries you're good. He proceeds to get the tablet ready for me when another employee walks in and also another customer. The gentleman helping me told the customer he would be right with them. Then out of NOWHERE comes Heather Snyder and screams SHE WAS 20 MINUTES LATE FOR HER APPOINTMENT WE ARE SEEING THE 9:30 APPOINTMENT FIRST. I said I don't care I would wait then I thought about why she was yelling. I would expect them only to take me after their scheduled appointment because I was late no matter the reason. She is very unprofessional and there is a way to talk to people. At that point, I got up and left my money spends elsewhere. She needs to learn how to talk to people. After her yelling there was no way I would let her check my eyes! Eyetique McKnight Road's location was my favorite. And again the gentleman who helped me was super duper professional.