Had the best experience here!! Was searching for an upgrade to my brother sewing machine for…read moreapparel sewing. I had not great experiences at the Phoenix sewing multi-brand store (not Mulqueen or Bernina). I had said I wanted to stay under $1k and had received the most appalled reaction and customer service. Contrast to Mulqueen. Walk in, all the machines are on & ready to play with. I had called to check availability of a few models and chose this location over tempe based on machines on the floor. I brought scraps with me & set to testing but was quickly confused by some of the buttons. A woman appeared right about that time, sat down next to me and walked me through it. Keep in mind this was a $500 machine not $3k or something. She even suggested a less expensive version next to it often used in their classes (Janome) ultimately decided this was too basic & I missed computerized so she walked me to the Juki I requested next & I quickly set to work testing it. This particular model (hzl f600) was over m y budget but I knew the basic functionality was similar to the ones I was considering. Absolutely loved it! Denim, slippery rayon, no issues. She said you know we might have this used. She walked me to the oasis of used/refurb machines. They had every machine I was considering-available used/refurb and under $1k!! I ultimately got the f600 used -could not be happier-and saved enough to buy way more fabric than I need. My only complaint is we need a location in Phoenix or Scottsdale!!!! The gentleman in the refurb area was also super helpful answering questions the woman couldn't (she had long gray hair but didn't catch a name). Well worth the 35 minute drive & seriously only place I will go for machines.

It had everything you needed or wanted and never could find anywhere else a good place to shopread more

Most inspiring needlework shop ever! They have a wonderful inventory and tons of models displayed…read more They also host spectacular events! I highly recommend the Attic!!!

They have beautiful supplies, but I always feel out of place, even as an experienced stitcher. Not…read morethe most welcoming environment unless you're an older woman.

This business appears to be closed now. Perhaps they've just moved and not left a forwarding…read moremessage on their door or website. (I'm trying to be reasonable.) Our organization ordered 26 shirts from them last summer. As long as we were getting ready to order, my phone calls were returned quickly. After the order was placed, it took more than a month to get the order - not bad but not stellar. The quality of the work was excellent, but one of my shirts had a spot on it. When I called to tell them about it, their return calls were considerably slower in coming. Since they are located close to where I live, I drove there and took the shirt with me. The owner, Steve, was very nice and said he would take care of getting me a replacement shirt. That was back in September. I've been calling and leaving messages but NONE of my calls have been returned. I just drove to their shop again, and sure enough - that suite is EMPTY. So now I'm out the almost $30 for my shirt (what would have been my favorite) and I have to shop around again for another business to take care of our next order. It's terribly disappointing to work with someone that comes across as being so nice to find out they can pull something like this. If there's a good reason for what's happened, I can be very understanding. BUT AT LEAST RETURN MY CALLS and let me know what's happening! What a let down!

Cheap prices and SUPER fast turn around - I got my embroidered scrubs back in a day!!read more

Got my kids uniform embroidered here and the lady at the front that helped us was super sweet and…read morehelpful. She even offered my keys some lollipops. Shirts were done in a timely manner about 2 weeks and they were nicely done! I love supporting locals with great customer service :)

This is one of my favorite places for making personalized gifts!! They do great quality work and…read moreare fast! The prices are what you would expect for personalized gifts.

I went to Mad B's today with a quilt block I've been working on and trying to decide what fabric to…read moreuse for the border and binding. I want to give a shout out to Amber who actually greeted me when I came in and asked if she could help. She immediately was able to look at my block and pull a few fabrics that were perfect! She definitely has an eye for color. I am so appreciative of her great suggestions. I bought fabric for the binding, but after I got home I realized that her suggestion for a double border was spot on! I'm going back tomorrow to buy the other fabric she picked out that will make my quilt perfect! Thank you Amber

This place was great. SO many selections and the price was fair. The people helping me were very…read morenice, professional.

I purchased an outfit online for a wedding and I needed it altered. It was an Indian wedding so the…read moreoutfit was quite elaborate but Sandi was not intimidated! In fact, she shared her history of skill and passion for sewing, and she was very experienced in alterations like mine. This woman is a lifelong teacher and one of those artistic gems we never find nowadays - she worked magic. The outfit was meant to wear with no undergarments (it had a built in bra etc.) and frankly it didn't suit my body at all. She was able to detach the built in coverage, change the placement of the clasps, and the whole ensemble (an ornately adorned two piece) fit like a glove!!! She quoted me tentatively, unsure she could meet my needs, but the end price was far less than I expected. I would go to Sandi for all my tailoring needs. Please support small local businesses!

Sandi is the best! Not only does she do incredible work, she charges a fair price. I wish she…read moreweren't so busy so I could get all my work done by her.

I use Modern Threads for our elementary school merch. I'm a volunteer mom and I don't really have a…read moreclue what I'm doing, but Modern Threads (and their rep Vanessa) have been SO HELPFUL. From designs to clothing suggestions, they clearly know what they are doing. There were several times where I switched things up last minute and Modern Threads were always ready for any change. There were also times where I dropped the ball on my end (again, I'm a volunteer!) and Vanessa/Modern Threads made sure to get me and my school's merch where it needed to be. And product quality-wise, as someone who sees their product on kids and parents throughout our school community, I can tell you these are great products made to last. Thanks Modern Threads (and Vanessa!)!

We had the best experience with Kacey and her team. She was extremely responsive (multiple emails a…read moreday) and wants to help you find the perfect product! Her selection of blanks was HUGE, and shipping was free. The printing quality was exceptional. We ordered over 200 shirts in multiple sizes and styles and she got them done and shipped in time for our event as promised! Thank you Kacey! We will be working with Modern Threads for years to come after that first impression!

I wanted to get my bathroom towels custom embroidered. The staff at Twisted Stitches were very…read moreprofessional and took the time to get me the end product I wanted! I will definitely use them again for some Christmas gifts. I sure did use them again for my bosses Christmas gifts! My coworkers and I are so pleased with how the polo shirts turned out with our company logo on them.

Don't bother with this place... not reliable and doesn't do what is told. She will try to talk you…read moreinto joining their BNI group, instead. Waste of time!

Greyson in the framing department was outstanding. He helped with a shadow box I wanted to preserve…read moreprecious memories of my Dads service in the Marines. Greyson was so careful and sensitive to my concerns of preservation. He did an outstanding job while being pressed with other customer demands. they were short-handed with only two covering the store.

I just did a very complicated return, and Corissa was so helpful in problem solving It with me! I…read moreuse Michaels for frames for my floral preservation small business and was trying a new style of frame. I overall wasn't happy with the quality of the frames, so I came back to try and exchange them. I got them with a "buy 1 get 2" promotion, so I walked in with uncertainty knowing I may not be able to get a resolution. The products I use can be expensive, so her helping me resolve this was a huge help! Thank you so much Corissa for your kindness and patience with me